Global Competence

Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S. Selected Contents Foreward Introduction&emdash;How to use this book Icebreakers Coups & faux pas See differences and similarities Celebrations Silent interview Culture general activities Working with unfamiliar surroundings Who am I? Who are you? Response to difference scale Cultural awareness through self-reflection Building with differences Communication Communication continuum Mixed messages The transcultural communicator Conducting the intercultural meeting Networking across cultures Describe and draw What is it? What is it for? Time What time is it? Time and space Managing time across cultures Culture-Specific Activities Global management skills Cross-cultural dialogues Values and behavior patterns Language and Interpretation Life in another language Interpreting: Your turn Leadership & team development How do you trust? Decisions, decisions My most frustrating culture clash Six key aspects of international business contact Cultural self-awareness in leadership teams Expatriation & Acculturation Expatriate role analysis The cross-cultural forum Dimensions of culture in organizations