HR Executive Answers: New Supervisors Toolkit

Are your supervisors prepared to lead?

From handling difficult conversations with employees to conducting performance evaluations, well-trained managers are your best defense against potential discrimination claims and costly employment litigation.

Now there's a new training solution that offers real-world advice from top employment law attorneys and HR experts on how to prepare your supervisors on making the right call -- every time: HR Executive Answers: New Supervisors Tool Kit.

With 6 hours of expert instruction, this module training system provides real-world scenarios and advice to help your leaders tackle even the toughest management challenges. Your supervisors can use each module on their own schedule, at their own pace!

*Use these 5 modules to train your supervisors to excel every day.

Module 1 - The Transition from Staff Member to Supervisor
More than 86% of new supervisors have trouble transitioning from individual contributors into their new management roles, according to a survey from ConceptReserve. Help your new managers make the leap from "one of the gang" to team leader with this easy-to-follow course:

• How to build credibility through team performance
• Managing former peers
• Training employees, setting performance expectations, and coaching and building a team
• Diversity and inclusion in today’s workplace
• Communication essentials from listening to delivering feedback
• Supporting the team for maximum effectiveness
• Skills that ALL managers must master, including interviewing, performance appraisals, documentation, and discipline

Module 2 - What Every Supervisor Must Know About Employment Law
The majority of employee lawsuits are brought because a manager or supervisor had a direct hand in mishandling a situation. Train your leaders to spot the legal lines that must never be crossed with this real-world training course.

• The 6 main types of discrimination under federal and state law
• When a situation calls for HR’s involvement
• Words and topics that are workplace taboos
• Managing romantically involved subordinates
• Accommodating religious beliefs and disabilities
• Family and Medical Leave Act
• Responding to discrimination or harassment claims
• Who can claim national origin discrimination

Module 3 - How to Handle Difficult Conversations
Help supervisors address unpleasant situations with respect, candor, and in a way that does not put your organization at legal risk with this easy-to-follow course.

• Overcoming fear of confronting a problem employee
• The hands-on way to fix morale busters and negative behavior
• When to ask tough questions
• Providing criticism that results in positive behavioral changes
• Creating an atmosphere that removes the fear of speaking the truth

Module 4 - Carol Hacker’s 7 Steps to Reversing Turnover: Critical Training for Supervisors
Employee turnover can be painfully expensive -- especially when top talent walks out the door. Teach your supervisors how to reverse turnover before the brain drain becomes a crisis, with the help of nationally recognized author-trainer Carol Hacker.

• Hiring the right people
• Onboarding to reduce the loss of new hires
• How to spot a top performer who is job hunting
• Sure-fire strategies to reduce turnover among your valued long-term employees
• Using exit interviews to correct deficiencies
• Building a retention-rich culture

Module 5 - How Supervisors Conduct “Win-Win” Performance Evaluations to Boost Morale and Productivity
Supervisors learn the step-by-step process for conducting appraisals that actually increases team morale and performance.

• Techniques to help prepare for a review meeting, even the tough ones
• Realistic performance goals that boost productivity and morale
• Fostering open communication and honest discussion
• 10 most common mistakes when giving evaluations
• Following up when employees are floundering