Service Impact! Series

A new series of customer service scenarios, designed for today’s high-efficiency, money-saving training needs.

Service Impact!™ is a new series of training videos created by Service Strategies Corp., one of the top training, certification and consulting companies. You’ll benefit from Service Strategies’ decades of hands-on experience and expertise. Featuring engaging, lifelike scenarios and TV-quality production, training will be enjoyable – and highly effective.

The Service Impact!™ series is highly versatile, designed to be used for meeting openers, training, and more! And with a feature-packed facilitators guide on CD-ROM, you’ll have all the tools you need to make training easy – and successful. Priced for today’s streamlined budgets, you’ll enjoy all these benefits while saving 60% off the typical price of a training program.

• Broadcast-quality DVD
• Filmed in HD with professional cast and crew

• Facilitators guide on CD-ROM
  • Facilitator’s Guide
  • Activities
  • Discussion Questions
  • Student Worksheet
  • PowerPoint file
  • Pre and Post-Training Assessment