Step-By-Step Problem Solving - Facilitator Kit

It sometimes seems that there is a never-ending stream of problems to solve in business. Ironically, many are not new. They are recurring problems that never seem to go away. Step-By-Step Problem Solving shows participants how to get at the underlying causes of these problems and not just the symptoms so they get solved and stay solved.

Skill-Based Program Content

• Applying a six-step problem-solving model
• Developing problem-solving skills
• Defining the problem
• Analyzing potential causes
• Identifying and selecting the best solutions
• Developing an action plan
• Implementing solutions and evaluating progress
• Applying problem-solving tools

Facilitator Kit:
The Step-By-Step Problem Solving Facilitator Kit includes materials listed below and must be purchased to order Participant Kits:

• Facilitator Guide
• (1) Participant Kit
• Online Tools with PowerPoint Presentation (CD-ROM)
• Participant Kit (See below)

Participant Kit:
Participant materials required to support the training program are available. Each Step-By-Step Problem Solving Participant Kit includes materials listed below:

• Participant Workbook
• Guidebooks: Step-By-Step Problem Solving; Team Decision-Making Techniques