All Assessment Products

Teambuilding Effectiveness Facilitator's Guide

This instrument looks at the ability to effectively build a team using the Forming, Storming, Norming, and Performing model. It is critical to understand the stages through which a typical team will travel over time. Learn more

The Question Book Goes Interactive

Robert W. & Sandra S. Bauer

The QBGI is a unique resource that can save you countless hours and money. It includes both a Workbook and CD-ROM Software containing:

More than 2,500 survey questions, organized into more than 50 topical categories, for use in your survey design efforts. Learn more

Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learn more

Changing Pace - Binder/Book

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. Learn more

Managing an HR Department of One - Binder Version

This practical human resources handbook for the solo practitioner gives you the guidance and tools to run your HR department effectively and efficiently. Learn more

How to Write an Affirmative Action Plan

Manual & Newsletter

This product saves time and money by showing how to develop a sound affirmative action program before you get into hot water. It's a comprehensive manual and monthly newsletter to help keep you up-to-date. Learn more

Planning Successful Employee Performance: Facilitation Kit

For employees to achieve their maximum potential, managers and supervisors must effectively establish and communicate performance expectations. Learn more

Coaching Effectiveness Workshop Instructor's Guide

Everyone these days is talking about “coaching.” But do your employees understand what “coaching” really means? More importantly, do they practice it regularly? Learn more

Customer Service Best Practices - Book

This practical new resource book includes 38 carefully chosen articles, training tools, case studies and job aids that you can use to positively impact your customer service through training, benchmarking, and new processes. Learn more

Customer Service Excellence - Facilitator Kit

Excellent customer service begins with excellent communication. You build strong customer relationships by understanding the subtle things that make your customers respond positively (i.e., plenty of detail or a glossy overview). This powerful program explores the essence of customer service effective communication. Learn more

After All, You're the Supervisor - DVD

This course is also available for online training, see details below.

A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.

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Learning At Work - Book

How to Support Individual and Organizational Learning

As a workplace learning professional, what do you need to be able to do to keep up with a fast-changing industry and move ahead? You’ll find all the answers in a single source—Learning at Work, the third edition of Training for Organizations first published in 1996. Learn more

50 Activities for Promoting Ethics within the Organization

This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. Learn more

Card Games for Developing Teams

This versatile team development tool consists of a series of games for developing team effectiveness. The playing cards represent behavioral characteristics of effective teams and are designed to stimulate thinking and discussion. Learn more

Team Workout

“Parker and Kropp have done it again. This is another great resource of powerful and easy to use teaming exercises. This is a must for anyone facilitating team building sessions. Update your library today.” Learn more

50 Activities for Developing Leaders Vol. II

Best-Seller By Lois B. Hart, Ed.D. (2003)

Free Shipping within the U.S.

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Learn more

Management Styles Explained - DVD

Free Online Preview

Management styles are characteristic ways of making decisions and relating to subordinates. Learn more

Sharing Feedback With Style Using DISC - Facilitator Kit

Using DiSC To Handle Difficult Conversations Effectively Learn more

The Four Styles - DVD

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. Learn more

Step-By-Step Problem Solving - Facilitator Kit

It sometimes seems that there is a never-ending stream of problems to solve in business. Ironically, many are not new. Learn more

Leading With Passion - Facilitator Kit

Turning Passion Into Performance

With the emphasis shifting from managing to enabling others, leaders must find ways to help themselves, as well as their employees, learn, develop, and function at ever higher levels. Learn more

A Foundation Of Teamwork - Facilitator Kit

Using DiSC To Build Team Relationships

Today's competitive marketplace demands that organizations do more, with less not an easy task. To accomplish this, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams specifically high performing teams. Learn more

Introduction To Performance Scorecards - Facilitator Kit

This program introduces the six-phase Performance Scorecard Management Cycle and describes how your managers, supervisors, and leaders can develop and deploy critical performance measures, establishing a clear "line of sight" between the strategic goals of their senior managers and the tactical goals of their workgroups.

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High Involvement Teamwork - Facilitator Kit

Packaged Training Program: Integrated Curriculum

Today's organizations are utilizing teams more and more to meet customer demands and stay competitive in a changing marketplace. Learn more

Success Through Teamwork - Facilitator Kit

>Since differences, disagreements, and conflicts are inevitable and not inherently good or bad, their value to teams depends on the way they are perceived and managed. Learn more