Training for Less!

Resisting the Flu: How to Minimize Your Risk - DVD

Video Streaming Also Available

Every year it returns, and every year it costs employers billions of dollars in sick pay, lost sales and decreased productivity. This year could be worse. Learn more

Resolving Conflicts in the Workplace - DVD

This video is divided into two parts: an explanation of six conflict resolution techniques, followed by an examination of how to apply those techniques. Put together, it becomes a complete lesson in communication breakthroughs. Learn more

Resolving Conflicts in the Workplace - DVD (Spanish)

Best-Seller!

Free Online Preview

 

This video is divided into two parts: an explanation of six conflict resolution techniques, followed by an examination of how to apply those techniques. Learn more

Respirators DVD

Breathe easier with a better understanding of how to select, use, and maintain your respirators. This computer-based training module provides an overview of respirator types, including air-purifying and air-supplying technologies. Use this module to learn about the need for respirators, the proper use of respirators, filter types, fit testing, washing, inspection, and storage. Learn more

Rules for Revolutionaries - DVD

Guy Kawasaki explains the rules that make new products and services successful. This presentation is a guide to the creation and marketing of revolutionary products for people who want to change the world. Learn more

Safety and Health Advanced - Video on DVD

This DVD covers more advanced guidelines and best practices for safety in a variety of industrial workplaces. With safety topics including working around mobile equipment, hazardous chemicals, and moving machine parts, this course provides advanced concepts critical to establishing safe work habits for yourself and your team. Learn more

Safety and Health Basics DVD

This DVD covers basic guidelines and best practices for safety in a variety of industrial workplaces. From identifying and avoiding common workplace hazards to housekeeping and incident reporting, this course provides the fundamental elements critical to establishing safe work habits for yourself and your team. Learn more

Sales as a Strategic Tool in Your Organization - DVD

Mike Bosworth's approach to selling emphasizes respect for the prospect. He explains that everyone wants to buy—but nobody wants to be sold. Learn more

Searches of Persons Part 2: Handicapped Inmates - DVD

Trainers explore the special tactical and legal problems that arise when searching handicapped inmates. Learn more

Searches of PersonsPart 1 - DVD

Trainers explore the special tactical and legal problems that arise when searching inmates. Learn more

Secrets of Search Engine Optimization- DVD

Free Online Preview

Search engines present both challenges and opportunities for site designers and developers. Learn how search engines judge a Web page’s relevance and importance, how to improve your site's ranking, and what it takes to draw more visitors from search engines. Learn more

Self-Directed Learning Sourcebook

>This collection of articles and activities prepares trainers, HR personnel, or line managers to become facilitators of self-directed learning. Learn more

Seven Principles for Building Successful Business - DVD

If you can see it, you can be it.” Based on 25 years of experience in Silicon Valley, David DeWalt’s first principle for building a successful enterprise is to communicate a strategic vision—capturing employee loyalty Learn more

Skills, Techniques, and Strategies for Effective Negotiations - DVD

As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. Learn more

Slips, Trips, & Falls: Keeping Your Workplace Safe - DVD

Video Streaming Also Available

Slips, trips and falls are among the leading causes of disabling accidents in the workplace. Yet the vast majority of these injuries can be prevented with a commitment to certain basic but very important principles.

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Smarter Strategies for Enewsletters- DVD

Spam complaints. Blocked images. Mobile devices. List churn and more. Learn practical Enewsletter optimization tips that improve deliverability and readability. Learn more

Special Response Team Training 1: Overview & Objectives - DVD

Trainers teach when special response is necessary and who should deploy the team. Each team members role is examined. Demonstrations focus on proper restraint and handcuffing techniques Learn more

Special Response Team Training 2: Application & Technique - DVD

Now that we know the basics and the team duties, the application and various uses of force are demonstrated. Learn more

Standard Deviants School Marketing 3 Super Pack DVD

The Marketing DVD Super Pack contains Modules 1 through 3 at a special low price: 1. The Basics 2. Persuasion 3. Target Consumers 4. SDS Marketing Companion CD Learn more

Staying Out of Legal Trouble - DVD

Protect your content and your brand—and stay out of hot water at your site. Know your risk of liability for defamation or copyright infringement, particularly in user-generated content. Privacy policy requirements and other privacy issues are also covered. Learn more

Staying Out of Legal Trouble- DVD

Protect your content and your brand—and stay out of hot water at your site. Know your risk of liability for defamation or copyright infringement, particularly in user-generated content. Privacy policy requirements and other privacy issues are also covered.

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Storm Water Pollution Prevention DVD

Do your part to keep our rivers, streams, and lakes clean and stay compliant. This computer-based training module provides an overview of the storm water pollution problem and the regulatory measures in place to help avoid pollution from rainwater runoff. Learn more

Strategic Alliances: How to Negotiate, Influence and Deliver Results- DVD

Whether to beat stiff competition in your market, grow customer satisfaction, or pare your bottom line, strategic alliances are increasingly vital to your organization's success. Yet as many as two-thirds of new alliances fail to live up to expectations. Learn more

Strategies for Selling - DVD

Selling is not an event but an ever-changing process that requires a solid strategy to achieve positive results. James Healy explains how to manage the four dynamic and interactive functions of selling and describes the skills that good salespeople need to learn in order to develop an effective selling strategy. Learn more

Strategy by Design: How Design Thinking Builds Opportunities- DVD

Successful innovations must be desirable to consumers, technically feasible, and viable from a business point of view. But how do you meet these requirements? Tim Brown advocates using the three stages of “design thinking”: inspiration, ideation, and implementation. For inspiration, innovators must look at the world through the eyes and the ears of users, perhaps studying analogous situations or extreme users to spark a generative process. Ideation, the core of the process, involves prototyping and realistic testing. Implementation begins with storytelling to bring the idea into the world. If a narrative can be developed around an idea, it has the best chance of being understood and implemented.

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Structuring Strategic Business Alliances - DVD

Strategic alliances have become a regular part of business culture these days. So how do you know that the alliance will have a positive effect on each partner’s bottom line? Learn more

Succeed by Coaching - DVD

Coaching can have a profound effect on each of your employees performance. That's why Succeed by Coaching is essential for anyone who manages or supervises in today's hectic business world. Learn more

Sudden Assaults On Officers By Inmates - DVD

Trainers demonstrate some relatively simple, yet extremely effective and potentially life saving defensive tactics that any officer can learn. Learn more

Suicide Watch, Intervention & Response - DVD

Training in prevention and reaction steps to an ever present jail problem. Prevention steps are examined in detail.

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Supervising for Quality - DVD

Video Streaming Also Available

This program introduces viewers to a group of managers in a variety of business settings, including a manufacturing company, a book store, a warehouse, and a bike shop. Learn more

Supervising for Quality - Spanish - DVD

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Supervising the Difficult Employee - DVD

Nobody likes working with a difficult employee...and for supervisors, confronting that employee about his or her difficult behavior seems even worse. Learn more

Supervision in the Hospitality Industry, 7th Edition

Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. Learn more

Supply Chain Management in the Internet Age- DVD

Professor Lee argues that companies should not be satisfied with the substitution effect or the scale effect when enjoying the benefits of the Internet on supply chain management. Learn more

Telephone Courtesy: You Are the Company - DVD

This telephone customer service video will assure that everyone who picks up the phone in your office or business knows how to demonstrate good telephone courtesy and understands how important the telephone image you project can be to your business. Learn more

Tempered Radicals: How People Use Difference to Inspire Change at Work- DVD

"Tempered radicals" are people who want to succeed in their organization, yet also live by values or identities that might be at odds with their organization's primary culture. Learn more

Ten Mistakes Web Sites Still Make...And How to Fix Them- DVD

Strategies for demystifying baffling navigation, maximizing use of space, improving search tools, unearthing buried treasure, translating “site speak” into your target’s language, and revving up flat content by making use of the Web’s special powers. Learn more

The Adaptive Organization - DVD

by

Richard Roi
Partner, Crawford International 

 At any given time, companies may be juggling as many as ten different change initiatives. The sad reality is that the majority of them will fail as new ideas lead to new projects while the older ones are allowed to languish.

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The Basics of Business Etiquette - DVD

The Basics of Business Etiquette how-to training program teaches you proper manners for business meetings, dining, greetings and more. Learn more

The Basics of Profitable Customer Service - DVD

"Customer service is the single most important factor in any business. It is absolutely crucial to a company's success," Learn more

The Basics to Improve Your Memory - DVD

A good memory is critical in any business situation. You need to remember names, dates, places, titles, quotes, times, and the list goes on and on. Learn more

The Best Service is No Service - DVD

There is somewhat of a disconnect between how CEOs perceive their companies' customer service (they think it’s above-average) and how customers feel about said service (more of them leave dissatisfied than satisfied). Learn more

The Customer Service Connection - DVD

In this customer service DVD, professionally-acted scenes in a variety of businesses (bike shop, book store, machine shop) depict the universal importance of greeting customers, listening, evaluating customer needs, and responding appropriately. Phone skills are reviewed, as are the skills required to satisfy difficult customers. Learn more

The Dilemmas of Team-Based Organizations- DVD

Many organizations today have flattened their traditional hierarchies and redistributed work to multi-functional teams. Learn more

The Enterprise of the Future: Turning Change into Opportunity- DVD

Leaders today face an ever more global, competitive, and dynamic environment. Emerging markets provide growth opportunities, yet demand innovative business models. Learn more

The Entrepreneurial Process: How to Make Your Dreams a Reality- DVD

Investors today are once again looking very closely before putting money into new ventures. Entrepreneurs have to be more prepared to make their case for getting a new idea off the ground. Using her own experiences as an entrepreneur, angel investor Learn more

The Exceptional Leader: Action Steps for Leadership Formation- DVD

Empirical data shows a distinct correlation between quality of leadership and business performance. Effective leaders are therefore critical to the success of any enterprise. Learn more

The Fast Facilitator - 76 Facilitator Activities and Interventions Covering Essential Skills, Group Process, and Creative Techniques

Increase your understanding of facilitation and learn interventions and exercises you can use with others. This resource manual provides managers, trainers and consultants a format based on the core skills facilitators need to develop as well as the issues they will face at work. Learn more

The Idea of Marketing in the Total Access, Real-Time Marketplace - DVD

In the past, marketing was essentially a broadcast activity: a limited, unidirectional casting-out of your message into the world. Learn more

The Inspiring Leader DVD

What defines great leadership? Using original research on 360-degree feedback data for thousands of managers, Jack Zenger, with colleagues Joseph Folkman and Scott Edinger, identified 16 specific competencies the most effective leaders share. Learn more

The Keys to Effective Supervision - DVD

Produced - 2007

Free Online Preview

Whether it’s your first day as a supervisor or you’re a seasoned veteran, The Keys to Effective Supervision - How to Build a High-Performance Workforce will make you even better at your job. You’ll learn to develop the critical skills you need to be a truly effective leader—communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce! Even the busiest managers can apply the training techniques found in this new program.

Includes DVD and Developing a High-Performance Workforce book. 30 minutes.

 

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The Mastery of Speaking as a Leader - DVD

Today's leaders must connect with their audiences in substantive ways that go far beyond the giving of information. Learn more

The New Fieldbook for Trainers - Binder/Book

This innovative book is a gold mine of field-tested principles, activities, instruments, and designs. Learn more

The Opportunity and Threat of Disruptive Technologies - DVD

Many businesses are stubbornly set in their ways; even though they may know they need to change, they are still resistant to it. Learn more

The People Side of Great Business- DVD

Great organizations start with great ideas, but they are sustained only through the dedication and passion of great people. Learn more

The Power of Attitude - DVD

This DVD highlights five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, Learn more

The Power of Paranoia- DVD

Contrary to the common management belief that trust is an organizational asset, two decades of research on trust and cooperation in organizations have convinced Roderick Kramer that an appropriate amount of skepticism can in fact be beneficial in the workplace. Learn more

The Power of Persuasion- DVD

Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence

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The Psychology of Power- DVD

While there are many benefits that come from having power, there are also many risks. Deborah Gruenfeld explains how a lack of consequences can allow powerful people to make serious errors in judgment that have far-reaching impacts on themselves and on their organizations. Learn more

The Restaurant Training Program: An Employee Training Guide for Managers - Book

This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 2-3 days delivery time. The book is not returnable. Learn more

The Risk Matrix: How to Strategically Manage Innovation Risk and Reward - DVD

How do growth leaders such as Procter & Gamble, GE, and Amazon consistently achieve above-average organic growth? These companies pursue a disciplined, systematic process that distributes innovations across a spectrum of risk, ensuring that they balance incremental growth with breakthrough opportunities Learn more

The Search for Life After Planning: How to Build Strategies That Get Implemented- DVD

The traditional approach to strategic planning—which focused on producing a plan on a piece of paper that would subsequently disappear into a desk drawer—is dead. Replacing the old approach is a new method that focuses on strategic thinking and implementation. Learn more

The Team Approach - DVD

Video Streaming Also Available

Strength in numbers” is a good way to describe the benefits of building a team; the more minds you have working together, the greater the possibility of success. Learn more

The Write Stuff - DVD

There is nothing like good writing. Good writing may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically important both in our business and personal lives. Learn more

Time Management: Get the Most Out of Your Time - DVD

It's 6:00 in the morning and you're already at your desk. In a desperate attempt to be productive, you plan to work - uninterrupted - until the frenzy of regular business hours begin. You don't have to rise before dawn to be effective at work. You just need the exciting, yes exciting training program Learn more

Training Clips

Contains 150 reproducible, insightful short pieces on a wide range of management issues and training topics. Includes a CD-ROM to give you added flexibility to copy clips to your PC for printing, and even allows you to distribute clips via e-mail.

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Trenching and Excavation Soil Properties DVD

This course covers the importance of soil properties and classifications when engaging in excavation work. It is meant to be used as an introductory or refresher course for construction workers who will be digging or working in excavations. It is based on OSHA excavation regulations and on recognized best practices. Learn more

Unsolved Accidents - DVD

Video Streaming Also Available

In this video, an employee’s broken wrist prompts an investigation that reveals all the ways employees failed to follow procedure. Learn more

Use Of OC/Pepperspray in Corrections - DVD

Trainers who specialize in pepper spray show the benefits and the special considerations of using OC in a correctional facility. They provide useful information for training Correction officers in the proper use of OC/Pepper Spray. This program can be used to teach a Corrections Officer how to gain control and compliance without having to use lethal force by using OC/Pepper Spray. Learn more

User-Generated Content: Growing It, Controlling It - DVD

Learn commonsense principles for encouraging your users to build out your site through blogs, reviews, viral marketing, and more. Learn more

Using Evangelism to Sell- DVD

Through the use of anecdotes and humor, Guy Kawasaki explains the power of "evangelism" in sales and marketing. Instead of just selling, evangelism means you're converting people—to your product, company, or idea.

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Using Web Metrics Strategically- DVD

Learn what Key Performance Indicators you should track, who should see the data, and how to analyze it against your performance goals. Learn more

Value-Based Leadership: The New Frontier in Value Creation- DVD

The new frontier is Value-Based Leadership (VBL), which looks to the future rather than the past, addressing growth, innovation and entrepreneurship. Learn more

Video Strategies: What's Working Today- DVD

Whether you’re a novice and learning how to cost effectively build the infrastructure for video capability at your site, or you’re experienced and exploring new strategies such as video distribution, get tips on new practices that draw and engage more users. Learn more

Virtue in Business - DVD

From creative accounting to outright dishonesty, businesses behaving badly have headlined newspapers across the country. After years of "greed is good," integrity is once again in vogue. Learn more

Visionary Companies: Their Success and Characteristics - DVD

Dr. Jerry Porras and his colleague Jim Collins studied the life histories of 18 visionary companies, looking for their most significant characteristics. Learn more

Wednesday's Touch - Every customer has a story... DVD

Also Available for Online Video Streaming

This video tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. Learn more

What Drives Phenomenal Success?- DVD

Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. Many have tried (but failed) to emulate their success. 

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Why Don't We Naturally Make Good Decisions?- DVD

Decision making cuts across all human activities. Yet we rarely study—much less apply—the fundamental thinking processes that should be undertaken before we make important decisions. Learn more

Wikinomics: How Mass Collaboration Changes Everything - DVD

Interactive web technologies, in the form of self-organizing Internet communities, are driving a social revolution. This Age of Collaboration is also creating an economic revolution that is changing the architecture of the corporation in how we create goods and services. Learn more

Winners (Don't) Take All: The Difficult Task of Creating and Claiming Value in Negotiation- DVD

Each of us negotiates…virtually every day. But even with a great deal of experience, very few of us are really skilled in creating value in negotiation settings. Professor Margaret Neale helps you develop step-by-step mechanisms to prepare for negotiations and claim value in organizational and interpersonal disputes. Learn more

Winning Phone Tips - DVD

Hundreds of millions of telephone calls are made each and every day. Yet, the most used and often abused business tool, bar none, is the telephone. Learn more

Writing for Business Results - Video on DVD

If you write well, you will often do well. It's that simple. But many of us haven't taken a writing course since high school or college Learn more

X-Teams: Extroverted Teams That Lead and Innovate- DVD

Deborah Ancona challenges the dominant wisdom that effective teams focus internally on the roles, synergies, and collaboration of team members to produce results. Learn more

Zero Time: Learning to Respond Instantly- DVD

What is it that successful companies "get" that others don't? In order to stay ahead, organizations must know how to react instantaneously. Learn more