Conflict Management Books
50 Case Studies For Management and Supervisory Training (Print Version)
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies.
Learning from Conflict - Book
Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.
The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques.
50 Activities for Conflict Resolution
This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.
Ethical Type Indicator - Leaders Guide
Insight Inventory Form B: Understanding Yourself & Others- 5 Pack
In just 30 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.