Breakthrough Listening - DVD
Video Streaming Also Avaialble
When it comes to communication, speaking is the easy part; it’s listening that’s hard.
Learn more
Video Streaming Also Avaialble
When it comes to communication, speaking is the easy part; it’s listening that’s hard.
Learn moreWe all know that good communication skills are critical in every business environment. We also know that communication often breaks down. When there's a breakdown, we usually think the solution is to speak more clearly. But often, the solution is better listening.
Each of us has a habitual way of listening—a way of fitting what we hear into our preconceived notions. We are captives of our way of listening, often unaware that what we hear is not what others are saying.
Listening is a skill that needs to be developed. In this communication video, viewers watch the communication taking place during a typical morning at an office.Learning points include:
Don't take listening for granted. Use this video to teach your staff the skills that will make them better listeners—and thus better communicators.
Duration: 20 minutes
Online Video Streaming Option:
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