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Sexual Harassment: A Commonsense Approach — California Manager's Version - DVD
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Sexual Harassment: A Commonsense Approach — Employee Version - DVD
This best-selling video offers a thorough explanation of what kinds of behaviors constitute sexual harassment. Dramatic scenes cover the two types of harassment recognized by the courts: hostile work environment and quid pro quo. Learn more
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Harassment & Diversity: Respecting Differences — Employee/Manager Combination DVD Package
Everyone in the workplace can benefit from understanding what qualifies as harassment, and why it cannot be tolerated. These comprehensive programs clarify how to recognize and prevent harassment, and what to do if harassment occurs.
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The Stanford Video Guide to Financial Statements: A Tale of Two Restaurants - DVD
Video Streaming also AvailableThis award-winning video is designed to take the guesswork out of your financial reports. It tells the story of two employees who have to decide which of two restaurants up for sale is the most sound purchase. Along the way, they get a detailed analysis of each restaurant’s financials, including the balance sheet, inventory accounting, and operating vs. non-operating income. Learn more
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Dealing with the Irate Customer II - DVD
Also Available for Online Video streaming
A customer service video that teaches skills to turn angry customers into satisfied customers. Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers.
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Resisting the Flu: How to Minimize Your Risk - DVD
Video Streaming Also AvailableEvery year it returns, and every year it costs employers billions of dollars in sick pay, lost sales and decreased productivity. This year could be worse. Learn more
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