Communication Breakdown - DVD

Release - 2007

Free Online Preview

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. This program identifies the seven communication breakdowns most likely to undermine organizational success, and gives tips on how to avoid them.

Most employees never receive training in the development of their communication skills. Even more importantly, employees aren't provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The good news is that the most common communication potholes in the road can be easily spotted and avoided.

Illustrated in this program are Seven Common Communication Breakdowns: 

• Believing there is one reality
• Choosing the wrong method
• Responding defensively
• Failing to share information
• Failing to be direct
• Breaching confidentiality
• Failing to listen

Program inlucdes: A 18 minute DVD or VHS, Leader's Guide, PowerPoint Presentation on disc and 10 Employee Handbooks (additional copies sold in packs of 10 for $29.50)

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