Communication Skills Training

Networking & Relationship Building Profile Facilitator's Guide

The Networking & Relationship Building Profile Leader's Guide provide a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible. Learn more

20 Training Workshops for Listening Skills

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete. Learn more

Who's On First DVD

Abbott and Costello's famous routine-the only comedy routine in the Baseball Hall of Fame-is a wonderful way to begin any session on communication skills, listening, conflict resolution, teamwork, and more! Learn more

Would I Inspire Me? - DVD

The "Would I Inspire Me?" video program gives viewers practical ways to make work life more meaningful, productive, and rewarding for themselves and their team. Learn more

UPGRADE YOUR COMMUNI ADS & BROCHURES

These engaging DVDs are the ultimate resource for anyone who wants to make a good impression and gain an edge on the competition Learn more

Leading with Persuasion DVD

"Leading with Persuasion" demonstrates the process of effective persuasion. In the video, a supervisor has an interesting idea for improving production, but almost no one on his team wants to listen. Fortunately, one fellow team member thinks he may have a good idea. Learn more

The Conflict Resolution Training Program: Leader's Manual

The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals. Learn more

Dialogue - Now You're Talking! - Communicating in a Diverse World

Video Streaming Also Available

How do we communicate in a world where differences in perspective, experience, job function, culture, gender, age and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Learn the tools of dialogue and communicate across differences respectfully and effectively. 

Learn more

Valuing Relationship Series: Interpersonal Synergy - DVD

Helps employees take mutual responsibility for interpersonal challenges and in building synergistic work relationships. The focus is on the interaction (the dynamic space) between individuals.

Learn more

Valuing Relationship Series: Organizational Energy - DVD

Motivates Leaders, Managers, Supervisors and work team leaders to take responsibility at the top and role model ways to manage and facilitate effective relationship patterns. Learn more

Valuing Relationship Series: Personal Patterns - DVD

Creates productive and synergistic relationships by developing the self-awareness and encouraging the personal growth of your employees. Personal Patterns emphasizes the individual's responsibility for understanding how one's own behavior forms the basis for building enhancing or depleting relationship patterns. Learn more

6 Principles to Negotiate Anything DVD

It’s been said that most people would rather go to the dentist than have to negotiate. That's precisely why author and negotiation expert Ed Brodow created this practical and highly entertaining program. It introduces 6 Principles that will help anyone negotiate anything. Learn more

The Great Workplace: Building Trust and Inspiring Performance Facilitators Guide Set

 "If you're looking for a no-nonsense, step-by-step guide to creating a Great Place to Work®, this is all you need. Burchell and Robin understand exactly what it takes and serve it up in an accessible, ready-to-go way."—Hal Adler, CEO, Leadership LandingTM and former president, Great Place to Work® Institute

Learn more

Pfeiffer's Classic Activities for Managing Conflict at Work - Loose Leaf

When individuals come together in teams, their personal differences in values and attitudes can often contribute to the creation of conflict. But, as this book shows, conflict isn t necessarily destructive. When managed properly, it can actually be beneficial. Learn more

Today In HR eNewsletter - FREE!

Today In HR Newsletter is a Monthly eNewsletter featuring articles, advices and ideas from industry experts. The newsletter delivers a diverse series of perspectives provided by human resources thought leaders, and delivers compelling updates on topics ranging from best practices for motivating employees, legal developments that affect how to do business, and much more.

Learn more