Communication Skills Training
Let's Get Together! Communicating Respect in a Diverse Workplace (Complete Series) DVD
Free Online Preview Available!
Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork. Learn more
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In An Instant (Vol.1,2,3,4 DVD Set)
You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry.
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Use the Telephone the Right Way DVD
Good common sense telephone techniques and old-fashion courtesy--especially in today's digital age--often define crucial business moments. Learn more| Our Price |
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Communicating Effectively In Teams
Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas. Learn more
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Making Team Meetings Work
Meetings are the hub of team communication and decision making. Learn more| Our Price |
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The Complete Guide to Systems Thinking and Learning
he Complete Guide to Systems Thinking and Learning uses the Systems Thinking ApproachTM to guide transformation change in our personal lives and organizations. Learn more| Our Price |
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DISCstyles Assessment 5-Pack
This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10–15 minutes you gain valuable time for individual coaching sessions or group discussions.
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Diffusing Hostility Through Customer Service - DVD
Diffusing Hostility through Customer Service (25 minutes), takes a strong customer service training approach to the issue of working with hostile customers. Important communications skills are taught which will help employees turn difficult customer service challenges around.
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The Respectful Workplace (3 DVD Set)
Video Streaming Also Available!
The Respectful Workplace is a 3 part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate. The series treats workplace violence as an outgrowth of hostility, harassment, bullying and intimidation which has not been effectively dealt with and arms employees and managers with the tools they will need to ensure respectful workplace relations.
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The Negotiation Sourcebook, 2nd Edition
The Negotiation Sourcebook, Second Edition focuses on the needs of active negotiators&emdash;those people asked daily to negotiate with vendors, government officials, and others. Learn more| Our Price |
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Advanced Body Language DVD
Nonverbal Communication Skills for Greater Understanding
Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood.
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Advanced Body Language DVD
Nonverbal Communication Skills for Greater Understanding
Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood.
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Advanced Body Language DVD
Nonverbal Communication Skills for Greater Understanding
Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood.
Learn more| Our Price |
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50 Activities for Employee Engagement
It’s no news today that competitive advantage in any industry depends on discretionary effort, creative thinking, and continuous innovation throughout the workforce. How do you get your organizations workforce more engaged? How can training play a central role in this business essential? The answer is 50 Activities for Employee Engagement. Learn more| Our Price |
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Spanish Speaking Workforce: Communication For Safety and Effective Production
Spanish Speaking Workforce: Communication For Safety And Effective Production - Welcome to our program on communicating with your Latino workforce. This program will help you understand the Latino culture, beliefs, and to improve safety and work performance. Our objective is to help you understand the important elements of understanding and how to motivate your Latino workforce for safety and productivity.
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Supervisor Leadership Excellence - Communications For Supervisors
Communications For Supervisors - Communication is the foundation of leadership. There are literally hundreds of ways we communicate with speech, hands, eyes, body language, direction, the way we talk with others, the way we listen. Communication is more than talking. Your effectiveness as a supervisor depends somewhat on your verbal skills, your attitude towards people, your non-verbal gestures and signals and certainly, your listening skills.
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Radio Communications
Radio Communications - During the course of this video, we will explain the role of the radio in our daily operation, examine different types of radios, discuss the importance of professional radio procedures, and explore some of the common causes of poor communication.
Topics discussed in this safety video include: radio hardware, simplex versus duplex, transmitting, professional communication, use of 10 codes, constant transmission monitoring, avoiding clipping, avoiding dead air time, compliance with FCC regulations, common communication problems: no signal reception, common communication problems: unclear reception, effective communication, radio transmission and safety.
Runtime: 12 Min.
WITH PURCHASE OF ANY ENGLISH VHS OR DVD YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-Rom.
The CD-ROM of written materials may include: Leaders Guides, Questions & Answers, Manuals, and Power Points.
Contents vary depending on program.
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Administrative or Executive Assistants/Secretaries - Improving The Position
Administrative Or Executive Assistants/Secretaries - Improving The Position – This program is based on an experienced, real world Executive Secretaries' viewpoint and expertise.
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50 Activities for Interpersonal Skills Training - Electronic Delivery
These active learning sessions cover vital people skills such as assertiveness, listening, decision making, motivation, presentation skills, leadership, and teamwork. Each activity is fully reproducible, and all participant handouts and transparency masters are included. Activities take 1-3 hours to complete. Learn more| Our Price |
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50 Activities for Developing Managment Skills - Electronic Delivery
50 fully reproducible activities ranging from 1 to 3 hours in length. There is skill development for the following managment skills: Problem Solving, Communication, Self Development, Self Exploration, Listening, Distance Management, Disciplining employees, Decision making, Leading Meetings, Managing Stress and more. Learn more| Our Price |
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50+ Activities to Teach Negotiation-Electronic Delivery
Best-Seller!
This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer.
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50 y Mas Juegos Al Aire Libre Para El Apprendizaje
This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. It contains sixty-three creative games that can be conducted easily and safely with a minimum of materials and preparation. Many of the activities can be run equally well indoors. Learn more| Our Price |
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Rapid Skillbuilder Library - 2 Volume Set
The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders. Learn more| Our Price |
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Valuing Relationship Series - (3 DVD set)
Shows that "relationship" is the life-blood of the organization. Synergistic relationship patterns are the survival skills and creative tools for the future. The three part Valuing Relationship® series tackles work relationships from a different angles. Learn more| Our Price |
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Results Rule: Build A Culture That Makes Your Team A Hero - DVD
Great teams, departments, and organizations are ultimately defined by one thing - RESULTS!
The secret to consistently delivering results is an intangible - it is your culture. In this follow-up to his award-winning book, Randy Pennington provides principles and strategies you can use immediately to:
- Keep you and your people focused on what is important in your business;
- Improve partnerships and teamwork;
- Increase communication and accountability;
- Continuously grow, learn, and adapt;
- Encourage everyone to do what's best for the organization and its customers rather than what is easiest for them.
Creating and sustaining a culture that delivers results is a matter of choice. Isn't it time you started?
Course Package includes:
- DVD with two-part training video: Part 1 - 19 minutes, Part 2 - 23 minutes;
- CD Resource Package with Facilitator's Guides, Participant Resource Materials, PowerPoint poster;
- One copy of the award-winning book,Results Rule! Build a Culture that Blows the Competition Away
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