Companion Homemaker: Roles and Responsibilities DVD

This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job. 

Topics include:
 

•    The importance of people skills

•    Positive communication techniques

•    Ethics, integrity and professional behavior

•    Ageism: what it is and how to avoid it

•    Appearance and hygiene

•    Cultural sensitivity

•    Phone etiquette

•    Escorting and transporting your client

•    Observation skills

•    Handling medical emergencies

•    Fire safety and disaster preparedness

Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

Length: 30 minutes