Conflict Management

Communication Breakdown - DVD

Release - 2007

Free Online Preview

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. This program identifies the seven communication breakdowns most likely to undermine organizational success, and gives tips on how to avoid them.

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50 Activities for Developing Leaders Vol. II - Electronic Delivery

Best-Seller By Lois B. Hart, Ed.D. (2003)

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus o Learn more

Conflict: The Rules of Engagement - DVD

Free Online Preview

The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of Engagement.  Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones. Learn more

The Power Dead-Even Rule and Other Gender Differences In The Workplace - DVD

Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Learn more

Working With You Is Killing Me - DVD

From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day - and your life! Learn more

Dealing with Conflict Leaders Guide Kit

Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. Learn more

50 Activities for Self-Directed Teams - Electronic Delivery

Implement successful self-managed teams in your organization. This collection of proven training exercises has been tested and refined in actual team training sessions, and covers all aspects of team development, including mutual goal setting, managing team stagnation, and developing team norms. Learn more

Dealing With Problem Employees Audio Conference on CD

Order this 90-minute audio conference recording, where our expert – an experienced employment law attorney – will tell you how to recognize and reform “below standard” employees. You’ll learn how to set clearly understood performance standards for your workers before problems set in, as well as how to administer discipline and terminate employees, if required, without making matters worse. Learn more

5 Questions Every Leader Must Ask - Video On DVD

Based on the book, Leadership Made Simple, by Ed Oakley and Doug Krug the program introduces a proven process called The Framework for Leadership™, consisting of 5 questions, which, when asked in a specific order, enable leaders to engage their team in finding and implementing effective solutions. Learn more

The Conflict Resolution Training Program: Participant's Workbook

The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals. Learn more

A Foundation Of Teamwork - Facilitator Kit

Using DiSC To Build Team Relationships

Today's competitive marketplace demands that organizations do more, with less not an easy task. To accomplish this, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams specifically high performing teams. Learn more

50 Activities for Conflict Resolution

This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. Learn more

Dialogue - Now You're Talking! - Communicating in a Diverse World

Video Streaming Also Available

How do we communicate in a world where differences in perspective, experience, job function, culture, gender, age and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Learn the tools of dialogue and communicate across differences respectfully and effectively. 

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The Power of Attitude - DVD

This DVD highlights five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, Learn more

A Real World Guide to Diversity in the Workplace - DVD

Released - 2004

This Program is Also Available for Online Video Streaming!

Educate your new and existing employees on the basics of today's more pressing human resource topics with the Positive Prevention Series. The secret is in capturing each employee's attention with these engaging videos/DVDs that provide easy to grasp content and Q&A scenarios that assure employee understanding.

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Arbitration: The Truth of the Matter - DVD

Nothing can win or lose an arbitration faster than the conduct of witnesses. Witnesses that lack credibility, distort facts, are unprepared, or are otherwise unbelievable can sink even the strongest case. Learn more

50 Activities for Self-Development - Electronic Delivery

These fully reproducible activities can be used in self study exercises or facilitated by a trainer. There is skill development and awareness training in the following competencies: Problem Solving, Motivation, Influence, Values, Exploring feelings, Relieving pressure, Coaching, Setting objectives, Management Style, Brainstorming, Creativity and more. Learn more

50 Case Studies for Management & Supervisory Training - Electronic Delivery

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Learn more

Changing the Rules - DVD

Free Online Preview

The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior. Learn more

Accountability That Works! - DVD

Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity. Participants will learn to view accountability as an ongoing process, a method for achieving personal effectiveness. Learn more

Agreed! - DVD

No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It's vital that you find a way to work together. Agreed! sets out the process for working towards a win-win result, concentrating on issues rather than personalities, to finding common ground on which to build a creative solution.

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Managing Conflict at Work - DVD

Free Online Preview

In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Learn more

Arbitration: The Seven Tests - DVD

Free Online Preview Available!

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Building a Winning Team - DVD

Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon’s strategies for successfully uniting teams center on his belief that communication is key. 

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Complete Hell Series - DVD

Featuring John Cleese

This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.

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