Conflict Management

Getting Ahead by Getting Along: People Skills for the Workplace DVD

Video Streaming Also Available

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers. Learn more

Global One - Intercultural Communication - Video on DVD

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.

 

Learn more

Grand Canyon Adventures Package: DVD Version

This team building simulation will take participants on an unforgettable learning adventure! Set in the Grand Canyon, these video management training DVDs offer team building activities for groups, and provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Learn more

Communicating Non-Defensively - Online Video Training Course

Communicating Non-Defensively shows five essential skills that promote a productive work environment.

Viewers gain a clear understanding of why all people are naturally defensive, as well as learn the symptoms and consequences of inappropriate defensiveness. Learn more

Communication: The Nonverbal Agenda, 2nd Edition - DVD

This is a provocative video program that examines the role that nonverbal messages play in our lives at work. We learn that ignoring nonverbal language can have costly consequences.

Learn more

Conflict: Rules of Engagement - DVD

How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die. Learn more

Handling the Baggage - DVD

Released - 2008

Free Online Preview

All sorts of different people make up a workplace. Learn more

Has That Buck Stopped Yet? - DVD

This program deals with taking responsibility in the workplace. Nothing is more frustrating than working with people who do not take and share responsibility – it leads to productivity losses and declining morale. Learn more

High Involvement Teamwork - Facilitator Kit

Packaged Training Program: Integrated Curriculum

Today's organizations are utilizing teams more and more to meet customer demands and stay competitive in a changing marketplace. Learn more

How to Deal with Cultural Diversity in the Workplace - DVD

We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn't mean they're wrong. They may just be looking at things in a totally different way. Learn more

Human Energy At Work Series - 6 DVD Set

Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. Learn more

Human Energy At Work Series: Conflict As Opportunity - DVD

Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Learn more

Human Energy At Work Series: Relating Across Differences - DVD

The key to any organization's success is the ability of its employees to relate effectively. Build trust and respect in your organization with Relating Across Difference.Transform human energy into higher work-related goals by: Learn more

In An Instant (Vol.1,2,3,4 DVD Set)

Free Online Preview

You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry.

Learn more

In the Company of Women - DVD

Women can be best friends or worst enemies.

Free Online Preview

Women have profound emotional ties to other women. Learn more

In This Together - DVD

The In This Together training package presents an engaging look at harassment and respect in the workplace. Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on. Learn more

Frontline Library - (10 DVD Set)

Free Shipping!

Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Learn more

Leadership Lessons From Mom - 5 Pack

It’s amazing how often Mom’s advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life. Learn more

Learning from Conflict - Book

Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learn more

Let's Get Together! Communicating Respect in a Diverse Workplace (Complete Series) DVD

Free Online Preview Available!

Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork. Learn more

Little Things Mean a Lot: Microinequities to Micro-Affirmations - DVD

This Program is Also Available for Online Video Streaming!

This DVD-Based training program that teaches strategies you can use to eliminate microinequities and promote inclusion. The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power, innovation and productivity.

Learn more

Managing Harmony - DVD

Request a free online preview!

Managing Harmony (26 minutes), defines the role leaders must play in creating and supporting a non-violent, respectful workplace. Learn more

Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations - Book

Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment Learn more

Negotiating: Tying the Knot - DVD

Free Online Preview

Wherever two people get together to do a deal, there's the possibility that at least one will end up feeling cheated, angry or resentful, even though both set out believing that they could achieve a solution that would benefit each of them.

The program plots the course of a negotiation from first meeting to successful conclusion, using the analogy of the developing relationship of two people.

Learn more

Opening the Right Doors - For all employees - DVD

Teaches employees skills for dispute resolution and defusing hostility. We learn to take responsibility for eliminating intimidation, bullying and harassment from our workplace culture. Learn more