CSA: What You Need To Know For Non-Driving Personnel - DVD Training

Shows non-drivers their impact on Compliance, Safety, Accountability (CSA) scores.

• Covers what CSA is, what it means to the company, and how all employees can impact the company’s scores and individual drivers’ scores
• Details how the job duties of non-drivers affect compliance with DOT safety regs - for example:
  • Hours of Service and what it means in terms of CSA (Dispatchers)
  • Why workers must understand what their company can and cannot transport (Customer Service)
  • Regulations that impact the Vehicle Maintenance BASIC (Maintenance)
  • Responsibility for ongoing driver training (safety)
  • Hiring and retaining good drivers (Human Resources)
  • Administrative support and problem-spotting (Administrative Staff)
  • Informing shippers and receivers why risks cannot be taken to fulfill unsafe demands (Upper Management)
• Ready-to-use training program includes several components
• Closed-captioned for the hearing impaired