Employee Assistance Programs Audio Conference on CD

Order this in-depth, practical 90-minute audio conference in which two experts explore the benefits and challenges of working with employee assistance programs. You’ll learn the most important criteria to use when selecting an EAP vendor, the best strategies for introducing new EAP services in your organization (or replacing your current EAP), and the most helpful metrics for gauging the bottom-line returns on your EAP investment. Plus, you can submit your EAP questions anonymously – via phone or e-mail – for answers during the conference.

You and Your Colleagues Will Learn:

• Proven strategies for evaluating, selecting, and contracting with an EAP
• The most effective ways to introduce an EAP in your workplace (or replace an existing EAP with a new vendor)
• The legal do's and don’ts involved in providing EAP services to your workers
• What you can do to increase EAP usage among your employees – and overcome concerns about confidentiality and the stigma sometimes associated with EAP counseling
• The newest services being offered by EAPs today – and how you can decide whether they make sense for your organization (and whether they’re worth the extra costs!)
• How EAPs can actually reduce health insurance and workers' comp claims and prevent future lawsuits
• Why you should review your EAP’s policies and procedures on issues such as ADA and HIPAA
• The best methods for measuring (and proving to your CEO and CFO) the value of EAP services

About Your Speakers:

William R. Heffernan, M.S., CEAP, is the co-founder of Employee Resource Systems (ERS), a Chicago-based national provider of integrated employee/member assistance programs, managed mental health care, work/life services, and drug-free workplace policy development. He served recently as president of the Northern Illinois Chapter of the Employee Assistance Professionals Association.

James B. Wallace, Ph.D.,is president and chief executive officer of Human Behavior Associates (HBA), a national provider of employee assistance programs, managed behavioral healthcare services, and substance abuse professional services. Founded in 1987, HBA serves private companies and public employers from its headquarters in Benicia, California.