Government / Public Sector Employee Training

Harassment Is (Government Version) - DVD

Produced - 2005

Video Streaming Also Available

Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization!

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Handbook of Human Resource Management in Government, 3rd Edition Book

This thoroughly revised and updated edition of the classic reference Handbook of Human Resource Management in Government offers authoritative, state-of-the-art information for public administrators and human resource professionals. Learn more

Accountability Toolkit (Government Version) - DVD

2009 Release!

What makes a government agency accountable? It is a willingness to be answerable and accessible to the public. And while the specifics of an accountability initiative can vary from one agency to the next, all have one thing in common: Everyone -- from the top down -- must demonstrate personal responsibility and integrity.

Designed specifically for government training, the 9 categories in this Toolkit, containing a total of 35 video clips, will help you demonstrate what it looks like when people hold themselves, each other and the organization accountable for keeping commitments and achieving results. Learn more

Quality Service in the Public Sector - DVD

Watch superb customer service in action with this program. Visit a variety of settings and see how service principles apply to each of them. Whatever industry you're in, Quality Service in the Public Sector can boost your staff's service skills, so that you can serve, satisfy and keep your customers. Learn more

Power of Future Conversation, Government Version - DVD

Free Online Preview Available!

Even in Government, conversation is a tool that gives leaders and team members the power to translate possibility into action. Unlike the old saying, "talk is not cheap", conversation is the driving force behind the positive change and growth that will move government workers and agencies into the future. Learn more

Workplace Violence — Employee/Manager Combination DVD Package

Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly. Learn more

Attitude Virus: Curing Negativity in the Workplace - DVD

This course is also available for online training, see details below.

Cure bad attitudes to increase productivity in your organization! Bad attitudes can threaten the essential functions of your workplace. They spread like viruses from individual employees through departments and infect entire organizations. Learn more

Who Cares? - DVD

Video Streaming Also Available

Great telephone service doesn't have to be a thing of the past. Even with the advent of email and the Internet, your customers still want to be able to call sometimes and reach a live person. And how that call is handled still makes a huge difference to the success of your organization Learn more

An Invisible Man Meets The Mummy - DVD

Government & Health care Version also Available!

This entertaining program presents a lighthearted look at the rights and wrongs of customer service. It shows that everyone has customers -- internal, external or both -- and there's no place to hide from them. Learn more

Leaders of Character: Leadership - The West Point Way - DVD

Leaders of Character: Leadership the West Point Way takes us into some of this country foremost organizations, including Proctor & Gamble, the FBI, Penguin Publishing, and the Peoples Health Center, where we see West Point graduates putting their skills to the test. Learn more

Human Energy At Work Series - 6 DVD Set

Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. Learn more

Team Building : What Makes a Good Team Player? - DVD

Based on the principles developed by Glenn M. Parker in the best-selling Parker Team-Player Survey, this film shows in detail the four primary team-member styles in action -- the contributor, the collaborator, the communicator and the challenger. Learn more

What to Do When Conflict Happens - DVD

What causes the most stress across ALL occupations? The interpersonal conflicts we all experience on a daily basis - with coworkers or supervisors. Learn more

When the Coach is You! - DVD

These days, coaching isn't only the responsibility of the manager. Any team member may be called upon to coach a coworker. This video walks viewers through the practical steps to increasing success for coaches and learners in any organization. Learn more

A Clear Picture: Harassment In The Public Sector - DVD

Free Online Preview 

The EEOC receives nearly 20,000 workplace harassment and discrimination complaints each year, resulting in expensive lawsuits, negative media coverage and damaged morale.

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Groupthink, 2nd Edition - DVD

This course is also available for online training, see details below.

This updated version of Groupthink has been inspired by continuing demand for this important film, and by recognition of the ever-growing need for effective decision-making within groups. This film is a service to those who seek to improve the future by understanding and enhancing the group decision-making process. Learn more

Ethics 4 Everyone - DVD

This course is also available for online training, see details below.

Ethics 4 Everyone beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues. Learn more

A Real World Guide to Diversity in the Workplace - DVD

Released - 2004

This Program is Also Available for Online Video Streaming!

Educate your new and existing employees on the basics of today's more pressing human resource topics with the Positive Prevention Series. The secret is in capturing each employee's attention with these engaging videos/DVDs that provide easy to grasp content and Q&A scenarios that assure employee understanding.

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Peacock in the Land of Penguins - DVD

Free Online Preview Available!

Meeting the challenges of a rapidly changing and increasingly diverse world is more important than ever. Learn more

Abilene Paradox (2nd edition) - DVD

Best-Seller!

This course is also available for online training, see details below.

In this age of corporate scandals and lack of accountability, management expert Dr. Jerry B. Harvey's parable about a family trip to Abilene offers a timeless, compelling lesson on reading the road signs and knowing when you're headed toward Abilene.

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After All, You're the Supervisor - DVD

This course is also available for online training, see details below.

A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.

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Click 'n Train: Interviewing Skills for Supervisors PowerPoint

Good hiring decisions are crucial to the success of your business, and effective interviews are an essential element in making good hiring decisions. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and productive workforce. Learn more

Building the Virtual Team - DVD

This Program is Also Available for Online Video Streaming!

 

Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America.

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Coaching For Peak Employee Performance: Facilitation Kit

Help Others Achieve Optimal Success

Coaching is more than correcting undesired behavior. It provides managers and supervisors with an opportunity to affirm, communicate, problem solve, and effectively sell the need for change. Learn more

Communicating Non-Defensively - DVD

Free Online Preview Available!

This course is also available for online training, see details below.

Communicating Non-Defensively shows five essential skills that promote a productive work environment. Learn more