Good communication is a two-way process - you need to put yourself in the other person's shoes. This program contains practical lessons as to how to achieve this, using the example of two people who work alongside each other but find it very hard to get through to each other. Even though their fortunes are inextricably linked, they harbor different ambitions.
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The aim
To give people the skills to communicate effectively with colleagues and customers.
About the program
Good communication is a two-way process - you need to put yourself in the other person's shoes. This program contains practical lessons as to how to achieve this, using the example of two people who work alongside each other but find it very hard to get through to each other. Even though their fortunes are inextricably linked, they harbor different ambitions.
By learning how to communicate better they are both able to get what they want. The main video shows how everyone can do this if they try. There is also a short tape that summarizes the steps and provides role plays.
The benefits
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