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Healthcare Training - Elder Care


Customer Service In Long-Term Care: Making It World-Class (DVD)

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Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class

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Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

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There are five million victims of the Alzheimer's disease in the U.S. alone. Learn more

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Handwashing: Avoiding Germs and Viruses At Work (DVD)

Handwashing: Avoiding Germs and Viruses At Work (DVD)

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Each year, millions of people get sick. Whether it's the common cold, the flu or something more serious, we miss a lot of work. Learn more
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Elder Abuse & Neglect: Show You Care - DVD

Elder Abuse & Neglect: Show You Care - DVD

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This compelling program remains our best-seller year after year! It is a must-have for facility managers and administrators committed to providing optimal quality care for their patients or residents in their golden years.

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Tuberculosis: Identification & Control - DVD

Tuberculosis: Identification & Control - DVD

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Every healthcare facility needs a TB infection control plan - and every healthcare worker needs to be thoroughly trained in preventing the spread of disease. Learn more
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Patient Safety: Light The Way - DVD

Patient Safety: Light The Way - DVD

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Pro-active improvement of patient care processes prevents adverse patient outcomes. This must-see training program will create a culture of safety within your facility.

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Lila's Story - Healthcare Customer Service (DVD)

Lila's Story - Healthcare Customer Service (DVD)

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations.faction does not happen accidentally. Learn more
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Safety Puzzles for Healthcare and Health Services

Safety Puzzles for Healthcare and Health Services

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Alzheimer's Disease DVD Combo Pack

Alzheimer's Disease DVD Combo Pack

This program defines Alzheimer's Disease and its effects and teaches communication techniques that can bring a higher quality of life both to the person who has Alzheimer's and to the caregiver. Learn more
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Caring for Someone with Early to Mid Stage Alzheimer's Disease DVD

Caring for Someone with Early to Mid Stage Alzheimer's Disease DVD

When home care professionals and primary caregivers are educated about Alzheimer's Disease and provided with helpful communication tools, it can increase their understanding, making it easier for them to relate with those who have Alzheimer's. Improved communication and acceptance naturally create a higher quality of life for the person who has Alzheimer's. Learn more
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Companion Homemaker: Roles and Responsibilities DVD

Companion Homemaker: Roles and Responsibilities DVD

This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job. 

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Developing Cultural Competence - Video on DVD

Developing Cultural Competence - Video on DVD

Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. You can use this training to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity. Learn more
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Elder Abuse & Neglect DVD

Elder Abuse & Neglect DVD

This program teaches home care professionals and primary caregivers about the complexities of elder abuse in the home and presents signs and symptoms for each form of abuse. Learn more
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Elder Abuse Training Program (DVD)

Elder Abuse Training Program (DVD)

The Elder Abuse Training Program is a 2-hour course that teaches home care professionals and primary caregivers about the complexities of elder abuse and neglect in the home setting. Learn more
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Essential Bedrest Skills DVD

Essential Bedrest Skills DVD

When a person's world is limited to one room and the interactions that occur there, the experience can be frustrating and uncomfortable. The home care professional and primary caregiver can improve the patient's physical comfort and emotional well-being by providing safe, gentle bedrest care.

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Combative Residents: Mirror Their Reality (DVD)

Combative Residents: Mirror Their Reality (DVD)

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This important program discusses the problems, causes and various forms of combative behavior which occur in long-term care facilities and helps you learn how to prevent your employees from being victims of combative behavior. Learn more

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Cultural Competency: Problem Solving (DVD)

Video Steaming Also Available!

This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. Learn more
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Enriching Your Culture To Prevent Medical Error (Manual)

Enriching Your Culture To Prevent Medical Error (Manual)

Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors. Learn more

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Elder Abuse (Handbooks/10 Pack)

Elder Abuse (Handbooks/10 Pack)

This important handbook stresses the importance of providing the best care possible for elderly patients, thus minimizing abuse.

Number of pages can vary though most handbooks are 16 pages in length and include a tear-out quiz. Learn more

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Healthcare Safety Orientation - DVD

Healthcare Safety Orientation - DVD

As a healthcare professional, you know that your patients continually rely on you for their health and safety - but what about your own? It can only take a minute of neglect on your part or that of a co-worker for you to become a patient yourself. Learn more

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Advanced Directives - DVD

Advanced Directives - DVD

Release - 2008

Discussing end-of-life care with patients and their families can be very difficult. Despite the challenge, advanced planning helps to ensure that each patient can die as they wish. 

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Healthcare Violence (Manual)

Healthcare Violence (Manual)

This manual provides you with step-by-step guidelines to prevent violence from occurring in your facility. It covers the costs of violence, how and when to intervene, recordkeeping, and various forms and checklists.

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Preventing Resident Falls In Long–Term Care (DVD)

Preventing Resident Falls In Long–Term Care (DVD)

Falls are the cause of 40% of all nursing home admissions. Today, healthcare professionals are taking pro-active steps to minimize and eliminate risk factors before falls occur. This program will take a look at some of the assessment tools and protective strategies you can use to take the guesswork out of fall prevention including: Learn more
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Home Health Safety Orientation (DVD)

This important program will help you recognize the potential dangers of working in a home care setting. It provides important safety tips which will protect you and your patients. Learn more
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Basic First Aid - Video on DVD

Emergency situations can occur at any time and the health care assistant may be the first one to respond. Learn how to react to breathing emergencies, cuts, burns, chest pain, fractures and more! This program will assist your staff with knowing what to do and when to do it Learn more
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