Hospitality Training
HOSPITALITY CUSTOMER SERVICE DVD
This program provides a fresh approach to quality customer service in the hospitality industry. This film is appropriate for all employees in this industry.
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Food Service Safety Set - DVD
This three-video set teaches your kitchen staff how to make workplace safety a top priority. Learn how to handle and clean kitchen machinery and knives, how to prevent injuries that can occur from spills or improper lifting, and how to prevent kitchen fires and burns from occurring. Keep your staff alert and aware while they work in a potentially dangerous kitchen environment.
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Casino: A Customer Service Story - DVD
Shot in one of the largest casinos on the West Coast.
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Remember Me (Hospitality Version) DVD
In the hospitality industry, it's an employee's job to make customers feel welcome and appreciated. Unfortunately, the customer in this program doesn't get a lot of that. As he is neglected by hospitality workers and other service providers, viewers remember what matters most. Learn more
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What's Your Pickle? - DVD
In What's Your Pickle? Bob hits the road in his red 1954 Cadillac convertible in search of "all-star" Pickle Givers from across the country Learn more| Our Price |
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Who Cares? - DVD
Video Streaming Also AvailableGreat telephone service doesn't have to be a thing of the past. Even with the advent of email and the Internet, your customers still want to be able to call sometimes and reach a live person. And how that call is handled still makes a huge difference to the success of your organization Learn more
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Keeping the Good Ones - DVD
In the end, keeping the good ones comes down to connecting with each member of your team on a regular basis. The great news is that this doesn't cost the company a dime. Learn more
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It's a Waiter's Life - DVD
Produced - 2001
This program looks at what it takes to be a professional waiter, what employers expect and what the clients expect. Length: 29 minutes
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Inside a Large Resort - DVD
Resort tourism is a popular form of tourism entailing visitation to a resort generally for holiday purposes to relax on a beach, ski the snowfields or merely a break away from the hustle and bustle of everyday life. Learn more
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Introducing the Basics DVD
At Your Service Series
This program looks at the hospitality industry: an overview, service management, workplace essentials, personal grooming and hygiene and presentation.
22 minutes
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Handling Food Safely - DVD
Produced 1995
This program provides an up-to-date, accurate and informative look at food handling within a commercial kitchen environment. Learn more
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HACCP in Action - DVD
The HACCP system - Hazard Analysis Critical Control Points - was developed in the 1960s in the US and was used in the NASA space program. Learn more
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Standard Hospitality Package (15 Programs On 2 DVDs)
Standard Hospitality Package (15-on-2)15 DVDs and 1 CD-ROM of Written Materials. Learn more
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Quality Restaurant Service Guaranteed: A Training Outline
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 5-6 days delivery time. The book is not returnable. Learn more| Our Price |
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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators. Learn more| Our Price |
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Housekeeping - DVD
This program considers the important function of housekeeping within the hospitality industry. Learn more
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Introduction To Food & Beverage Service DVD
This program considers the roles and responsibilities entailed in performing a variety of positions within the hospitality industry. Learn more
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Hotel Safety Series - Bomb Threat Procedures - DVD
Bomb Threat Procedures - Bombing and the threat of being bombed are harsh realities in today's world. The public is becoming more aware of those incidents of violence and the potential for destruction and physical harm. Learn more
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Essential Preparations - DVD
This program covers types of menus, basic equipment and laying of tables and covers.
Length: 22 minutes
Produced: 2002
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HOSPITALITY INDUSTRY - HOUSEKEEPING SAFETY DVD
5-minute video.
Runtime: 7 MIN.
YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-Rom. Learn more
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HOSPITALITY INDUSTRY - LAUNDRY ROOM SAFETY BASICS DVD
5-minute video.
Runtime: 7 MIN.
YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-Rom. Learn more
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HOSPITALITY INDUSTRY - VALET SAFETY DVD
5-minute video.
Runtime: 6 MIN.
YOU WILL RECEIVE A FREE WRITTEN MATERIAL CD-Rom. Learn more
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Drop By Drop - Subtle Discrimination - DVD
Video Streaming Also Available!This diversity program, Drop by Drop, demonstrates how the small slights, subtle discrimination and tiny injustices can add up to big problems in your workplace! Learn more
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Day to Day Business in a Café - DVD
There are many roles to play in operating a small business successfully. This case study presents an overview of what is involved in running a café such as; a typical day, customers, products, staff, legalities and regulations, operations and location and marketing. Learn more
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Competitive Marketing in Tourism - DVD
The marketing and management of a destination is increasingly becoming extremely competitive worldwide. Some destinations are more successful in terms of attracting tourism visitation and expenditure, than others. Learn more
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