Management / Supervision

Death by Growth: The Paradox of Capacity - DVD

Growth can rapidly overwhelm an organization. Managers and employees may chase too many #1 priorities, lose focus, and send an organization into a downward spiral. Learn more

The Clarity Imperative - DVD

The world's most successful teams and organizations have one thing in common. Learn more

Cornerstones of Quality - DVD

Video Steaming Also Available

The essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. This video bridges the gap between trendy phrases and actions that improve quality and help the bottom line. Learn more

Conquering Difficult Conversations: Conducting Layoffs & Terminations - DVD

Help supervisors conduct difficult conversations with confidence through Conducting Layoffs and Terminations. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

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Managing Me - DVD

Produced - 2007

As the leader of any group, problems are inevitable. So...how do you react? Do you lead with your gut...or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear.

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The Stanford Video Guide to Negotiating - DVD

Video Streaming Also Available

In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. Learn more

Do Right! The Plan - DVD

Produced - 2006

In 1988, Lou Holtz filmed Do Right an examination of the three values at the heart of his success. Shortly thereafter, Do Right became the best selling corporate film in America.

In Do Right The Plan, Lou Holtz illustrates the way to apply these values to achieve individual and organizational success. Through trial and error, victory and defeat, every success begins with two things: a vision and a plan. Learn more

Frontiers of Excellence: Lessons from Organizations That Put People First- DVD

Conventional management wisdom says shareholder needs come first. Mr. Waterman challenges this assumption as he examines the success of companies that elevate the needs of their employees as well as the needs of customers. Learn more

How to Manage People Through Continuous Change - DVD

Change is no longer an event... Change is business as usual. Customers are demanding "better, faster, cheaper"; competition is fierce; and a turbulent economy and technological advances increase the pressure to "do more with less." Learn more

How to Manage Challenging Employees CNT - PowerPoint w/ Audio

Are you confident all your supervisors and managers are ready to deal with challenging employees who may need special handling? Are they prepared to control difficult situations? This plug-and-play professional audio presentation will do the talking and training for you. Learn more

Fear of Feedback- DVD

Giving feedback to your subordinates can improve their performance and make you look better as a leader and manager. Learn more

The Human Touch Performance Appraisals II - DVD

The performance appraisal is one of the most significant opportunities a manager will have to help employees close the gap between actual performance and the performance needed to meet - and exceed - individual, departmental, and corporate objectives. Learn more

Leader Madness - DVD

 

Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This is the message of the entertaining video training program “Leader Madness”.

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Supply Chain Management in the Internet Age- DVD

Professor Lee argues that companies should not be satisfied with the substitution effect or the scale effect when enjoying the benefits of the Internet on supply chain management. Learn more

Talk Isn't Cheap - DVD

Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. In this age of empowerment and shared accountability for the bottom line, everyone must take responsibility for communicating clearly. Learn more

Effective Supervisor Training Repros - Binder

Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Learn more

Hard Facts, Dangerous Half Truths, and Total Nonsense: Profiting from Evidence-Based Management- DVD

Knowing what to do often has little or no impact on what managers actually do, and organizations often fail to put their knowledge into action. Learn more

The Power of Positive Discipline - DVD

Video Steaming Also Available!

This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem. Learn more

50 Activities for Developing Supervisory Skills

Ian Nicholls

Training Objective

Define the role of the supervisor

Develop key supervisory skills, including planning, organizing, and controlling

Improve communication skills

Develop skills for running effective meetings Learn more

Leadership and Self-Deception -DVD

Leadership & Self-Deception training program illustrates this "simple" concept by presenting an unforgettable video re-enactment matched with a comprehensive workshop. Learn more

The X Factor: Managing & Motivating Generation X - DVD

America's primary labor supply for the next decade -- mostly in their teens and twenties -- represents the smallest population group in U.S. history and the thinnest pool of entry level workers in modern times. There simply are not enough of them to go around, particularly in the service industries. And every time a business loses an employee, the high cost fo attracting, hiring and training a replacement cuts into the profit margin.

Claire Raines is the nation's leading expert on Generation X. In this video, she will give you new information about generation X workers... who they are, what makes them different and how to develop successful ways of working with them.

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Legal and Effective Interviewing II - The Right Questions - DVD

Video Streaming Also Available!

Protect your organization with Legal and Effective Interviewing II: The Right Questions video program. Knowing your legal boundaries is one of the most important facets of the interviewing process.

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Legal and Effective Performance Appraisals - DVD

Free Online Preview

This course is also available for online training, see details below.

Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry an incredible legal responsibility: the right to a fair appraisal of job performance starts with the actual job description itself. This program discusses protection from legal problems, how to conduct an appraisal, the interview format and goal setting. Learn more

Legal Peril: 8 Management Pitfalls to Avoid - DVD

Statistics show one in FIVE managers or supervisors will find themselves in litigation or part of an employment related claim or charge. This hard-hitting film featuring Harry Hamlin of LA Law fame explores the Eight Management Pitfalls which could end up costing you and your associates valuable time and your company millions of dollars. You will learn through example and discussion what they are, how to avoid this costly exposure and how to stay out of court. Learn more

Time: The Next Dimension of Quality - DVD

How would you respond if told that only 25% of the time spent in any given process adds value to your product or service? Rath & Strong's John Guaspari and Edward Hay present a simple, but effective concept - don't spend time on anything that has no value in the eyes of the customer. Learn more