Internal Customer Service Training
Customer Service Toolkit - DVD
New Release (2006)
Customize Your Training with 72 Situation-Specific High Quality Video Clips
Finally, an affordable video clip library with enough variety to help you build customer service training courses unique to every type of trainee. Learn more
| Our Price |
|
|
Inside Information - DVD
Most organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they do their external customers. Learn more
| Our Price |
|
|
An Inside Job-DVD
Everyone in an organization forms part of a 'customer-service chain', which leads from dealing with customers right through the business. Learn more
| Our Price |
|
|
The Customer is Always Dwight - DVD
Every organisation has processes; a series of operations changing one thing (a product or service) into another. Learn more| Our Price |
|
|
Global One Series - DVD
A powerful yet easy-to-use tool for global business training, with Global One you'll command unlimited, on-demand access to tools to empower your employees to master all the essentials, from culture and communication, to leadership and teamwork.
Learn more| Our Price |
|
|
20 Training Workshops for Customer Service (Vol. 2)
Activity Binder
Enhance customer service at all levels of your organization with this volume of 20 ready-to-use training workshops. Each workshop includes detailed trainer's notes, transparency masters, and participant handouts. Learn more
| Our Price |
|
|
Superior Client Service for Financial Institutions: Trainer's Package (Kit)
Give your service personnel the cutting-edge skills they need to move their phone performance from “good” to “superior.” Learn more| Our Price |
|
|
Compendium of Questionnaires and Inventories Volume 2
The second volume of the popular Compendium of Questionnaires and Inventories has arrived – with 48 new assessments, checklists and surveys for increasing self-awareness and stimulating discussion in training and development activities. Learn more| Our Price |
|
|
One for All - Teamwork the Meerkat Way - DVD
Produced - 2007
Teamwork has never been captured in such a fresh and exciting way! But then most training programs don't feature the engaging meerkat of the Kalahari Desert in a starring role. Learn more
| Our Price |
|
|
