Internal Investigations: A Practical Training Course for HR

This course gives you the skills you need to investigate claims of sexual harassment, discrimination, abusive behavior, retaliation and all other forms of job-related misconduct.

This complete training tool includes:

• Two DVDs containing over 4½ hours of expertly researched and professionally produced investigation instructions
• A CD-ROM

containing investigation forms, checklists, and documents you can customize to match your corporate standards

• A companion guidebook that leads you through the video presentation step-by-step and serves as a valuable ongoing reference

This DVD-based training system delivers step-by-step instructions that walks you through each phase of the workplace investigation, from taking the complaint to bringing the investigation to a close. You get clear guidance for avoiding complaints of disparate treatment, retaliation, or worse. Plus proven techniques for deftly managing the subjects of your investigation: the complainant, witnesses, in-house counsel and senior management. Covers:

• How to Manage the Initial Complaint with Confidence and Competence
• How to Choose the Right Investigator For the Job
• How to Control of Documentation Challenges
• How to Interview Witnesses to Reveal the Truth
• How to Prepare a Rock-Solid Final Report
• How to Execute Your Post-Investigation Action Plan
• Includes Investigations Guidebook For Step-by-Step Instruction

Unlike other training programs, this comprehensive kit is:

• Simple for you and your staff. You get a complete turnkey training solution that combines direct guidance with re-enactments of common, highly plausible situations
• Engaging - professional actors depict reality-based scenarios from the workplace, not the unrealistic, wooden and often absurd vignettes seen elsewhere
• Cost-effective - train as many HR staff members as you need to for one low price, then as needed as your operation expands and your management team changes. No per-user cost or expensive annual fee.
• Convenient conduct training as it fits your organization's schedule, not that of some busy consultant.
• Authoritative - each scenario is followed by frank and easily understood commentary from workplace consultant, trainer, and attorney Candace Kollas.

About Your Presenter Attorney Candace Kollas is President of Workable Options, a consulting firm that assists organizations in developing cohesive communications and ensuring compliance in business practices. Ms. Kollas has represented corporate, governmental, and individual clients in all aspects of employment litigation, mediation, and training for over 9 years. Her clients include AOL/Time Warner, Mercedes Benz U.S. International, the Virginia Department of Transportation, and many other premier companies and organizations.