Listen and Win - DVD

To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? In most cases the mastery of effective listening skills gives the best communicators the desired competitive edge.

With the new video training program Listen and Win you'll learn:

• The basics of listening
• How to tailor your listening skills to various situations
• How to give and get good feedback and why it's important
• How to identify communication noise and get rid of it
• Why taking notes helps you become a better listener
• How to ask the proper questions and be able to listen and remember the answers
• What is important in what a speaker is saying
• How to listen to learn, decide and enable!

The Listen and Win video training program comes complete with a DVD, audio CD and a copy of the book Effective Listening Skills by Dennis M. Kratz and Abby Robinson Kratz.

Length - 30 minutes.