Not My Type: Valuing Diversity - DVD

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This new style of program introduces individuals who are both familiar to us and differ from us in significant ways. It gives a powerful insight into their diverse lives and allows us to see how our minds process information about others.

The program encourages managers and team members to become aware of their own thinking processes and question their assumptions of other people. It helps them to see others as individuals and demonstrates how to benefit from a rich diversity of backgrounds and experience.

To help you to provide an innovative and challenging session, the program also comes with easy-to-use support materials, which have been written by Dr George Simons and Dr Walt Hopkins - world-renowned experts on diversity.

The benefits:

• Innovative program that challenges individuals to become aware of their own thinking processes and question their misleading assumptions about other people
• Suitable for all managers, supervisors and team leaders who have responsibility for directing and supporting the work of diverse individuals and teams
• Includes audio-only version to help call-center operators understand customer diversity
• Complete half day training program

Includes - 28 minute DVD, Course leader's guide, Delegate worksheets on disk, PowerPoint slides/OHPs on disk, Self-study workbook on disk.