Online Training - Employee Development

The Team Approach - DVD

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Strength in numbers” is a good way to describe the benefits of building a team; the more minds you have working together, the greater the possibility of success. Learn more

Conflicts in the Workplace: Sources & Solutions - DVD

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Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. Learn more

Dialogue - Now You're Talking! - Dialogue for Cultural Understanding

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Part 2: Dialogue for Cultural Understanding The program applies the dialogue skills outlined in Program 1 to the challenges of culturally diverse work environments. It explains how dialogue can open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. Learn more

Compliance is Just the Beginning: 3 Steps to Ethical Decisions - DVD

Just because a particular choice is legal does not make it right. If you see legal compliance as the goal of ethics rather than its starting point, you can end up making poor decisions that have disastrous consequences to employees and the organizations. Compliance is essential, but it is not enough.

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Insite to Better Mentoring - DVD

TELLY AWARD WINNER!

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Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored — the mentees? How can they maximize the benefits of the time they invest? Insights to Better Mentoring is an educational program that presents 4 successful mentors and their mentees in a revealing and insightful exposé of what works best in these complex but essential relationships.

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The Stanford Video Guide to Negotiating - DVD

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In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. Learn more

Getting Ahead by Getting Along: People Skills for the Workplace DVD

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Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers. Learn more

Criticism: Giving and Taking - DVD

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Being able to give and take criticism is an essential part of every job. In this popular video, two employees have communication issues that affect the entire company. Learn more

The 5 Values of GREAT Customer Service - DVD

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Customer service interactions can be complex under the best of conditions. Add issues of language, race, gender, religion, age or disability into the mix, and we often find otherwise competent employees acting in ways ranging from mildly inappropriate to inexcusably rude. Learn more

Breakthrough Listening - DVD

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When it comes to communication, speaking is the easy part; it’s listening that’s hard. Learn more

The Respectful Workplace (3 DVD Set)

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The Respectful Workplace is a 3 part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate. The series treats workplace violence as an outgrowth of hostility, harassment, bullying and intimidation which has not been effectively dealt with and arms employees and managers with the tools they will need to ensure respectful workplace relations.

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Professional Email Etiquette - DVD

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Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence. Learn more

Don't Panic - DVD

Release - 2010

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Panics come in many shapes and sizes. Their common denominator is that they are never helpful.

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Dialogue: Now You're Talking – Dialogue Between Genders Part 3 (DVD)

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The program dramatizes dialogue skills of Program 1 to overcome the misunderstandings between men and women, break down gender stereotypes and smooth out their communication patterns. Learn more

Dialogue: Now You're Talking – Dialogue Among Generations Part 4 (DVD)

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How do we communicate in a world where differences in perspective, experience, job function, culture, gender, age and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Learn the tools of dialogue and communicate across differences respectfully and effectively. This is Part 4 of a 4-program series. Learn more

Ethics: The L.O.G.I.C. of Right - DVD

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Protect your organization from the cost of unethical behavior - devastating lawsuits, negative publicity, wasted time, loss of money, and low employee morale. Learn more

Ouch! Online Learning Experience Course

This is 30-minute individual, self-paced, guided eLearning program. Based on the ground-breaking Ouch! That Stereotype Hurts video, this powerful program enables learners to explore communication skills for promoting inclusion and respect in the workplace.  

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Ethics Is A Competitive Advantage with Dr. Marianne Jennings (DVD)

Why do Ethics matter?" Through real-world examples, data, and research Dr. Marianne Jennings teaches why ethical organizations' performance and credibility in the marketplace is better than non-ethical organizations due to the sustainable business models that come from being ethical Learn more

Ethics Series with Dr. Marianne Jennings (DVD)

Explore the problems bedeviling the ethics-building efforts of organizations through this trilogy of programs from Dr. Marianne Jennings. The courses examine pressing topics, including the flaws of the gray-area myth, a lack of understanding why ethics matters, the culture of silence and fear of retaliation, and the pressures that compromise ethical decision-making.

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Ethics: Speaking up Without Fear with Dr. Marianne Jennings (DVD)

This course teaches the importance of speaking up and communicating when you are aware of a misstep, why it is everyone's responsibility, and how organizations can most effectively draw out the issues. Dr. Marianne Jennings educates on the importance of speaking up through data, personal research on whistle-blowers, and real-world examples. Learn more

Compliance is Just the Beginning (2 Part Series) - DVD

Produced - 2007

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This program is also available for online training -- see details below

How do you make better ethical decisions at work? Learn more