Online Training - Sales Training
Be Prepared to Sell - DVD
Video Streaming Also AvailableA persuasive sales approach should be built around a dominant psychological element; you’ve got to convince people of the benefits of what you’re selling, and show them that they really need it. The way you structure a sales presentation can determine its outcome as well as your overall success. Learn more
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Three Cornerstones of Customer Service and Selling - DVD
Video Streaming Also Available!Teach your staff how to ask the questions that will lead to a sale, and how to listen to customers so that they leave with exactly what they want. Learn more
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The Multicultural Customer - DVD
This Program is Also Available for Video Streaming!What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone.
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