Service for All: Customer Service in a Diverse World - DVD

Use this customer service DVD to teach your employees that all customers deserve equal treatment.

Your customers. Some are elderly. Some have different ethnic backgrounds. Some are from other countries. One thing they have in common, though, is that they all deserve the same level of service and respect. Yet, as well-publicized denial-of-service settlements have shown, sometimes customers do not receive equal treatment.

This customer service DVD helps you create a culture of inclusiveness in every one of your locations. It makes the point that every customer deserves excellent customer service—regardless of age, ethnicity or national origin.

Help ensure that your employees understand that even the slightest discrimination against customers will not be tolerated.

Duration: 11 Minutes 

Online Video Streaming Option:

• 1 Year Access via Internet or Intranet
• $4.25 per user 
• Minimum order: $85.00
• Streaming Set-Up Fee: 85.00 

Setting-Up Stream Video is Easy

We offer you easy and convenient ways to quickly get started streaming videos to learners in your organization. 

We offer two viewing options,  you may view courses over our partner's turnkey Learning Management System (LMS) or you may use your organization's own LSM or intranet. Both options are provided at the same affordable pricing.

• Use our Partners Video-on-Demand LSM Platform -  This options gives you the abiltiy to view videos over our LMS without any technical involement. We provide you with a Windows Media File and admisistrator password. Your employees long-on to to view the video over the internet on their desktops or laptops. Your company's account administrator has access to notification and may have tracking tools to ensure your training program meets its goals. Most videos are followed by a short post-training quiz, to assess learner knowledge and retention. 
• Use Your Company's LMS or Intranet Platform - You can license our video content for use on your intranet or Learning Management System (LMS)? By streaming our video training, you'll provide your employees with convenient access from their desktops, and on their schedules. 

Contact our support team for additional information and a quote today.