Performance Appraisals

All too often team members misinterpret each other's messages or communicate in unintended ways. In Sharing Feedback With Style, participants find out how to treat others openly and respectfully, and put an end to offensive power plays, personal attacks, and subjective judgements. Following the four-step Feedback Planner, they learn how to help others understand the impact and consequences of their current behaviors and address areas needing improvement.

Skill-Based Program Content

• Using active listening techniques to improve team communication
• Planning and delivering positive feedback or constructive feedback to a team member using a Feedback Planner
• Effectively handling feedback received from a team member

Facilitator Kit:
The Sharing Feedback With Style Facilitator Kit includes materials listed below and must be purchased to order Participant Kits:

• Facilitator Guide
• PowerPoint Presentation
• Online Tools
• Participant Kit (See below)

Participant Kit:
Participant materials required to support the training program are available. Each Sharing Feedback With Style Participant Kit includes materials listed below: Participant Workbook

• Two Practical Guidebooks
• Coaching Through Effective Feedback Success Through Teamwork

Develop your leadership and supervisory skills with these nine high-impact productions.

We all know that being a manager isn't easy. Roles are changing and today's managers find themselves faced with not only being responsible for the goals of their workforce but for the entire organization as well. These nine top-selling management training DVDs provide proven techniques that are guaranteed to improve productivity and people skills for new managers and seasoned veterans.

Learning points include:

• How to look for positive behavior, and praise often.
• Earn the trust of the people you manage.
• Reduce frustrating miscommunications.
• Nurture teams through development stages.
• Set goals that can be achieved—and are worth achieving!

• Be Prepared to Lead
• Be Prepared for Meetings
• Breakthrough Listening
• Criticism: Giving and Taking
• Managing People - Key Skills for Great Managers
• Motivating Your Employees
• Performance Coaching
• Supervising for Quality
• Time Management: Getting Control of Your Life and Work

Guarantee: This comprehensive management training series will have your staff making more confident and knowledgeable decisions than ever before.

• Manager's Collection (9 DVD Set) $990.00 [Add to Cart]

Free Online Preview

Knowing what to do often has little or no impact on what managers actually do, and organizations often fail to put their knowledge into action. Deficient practices—not people—are to blame for the disconnect between knowing and doing. Some companies are able to avoid these action-inhibitors altogether, and others have learned to overcome them. Dr. Sutton outlines strategies that drive out destructive management practices and pave the way for knowledge to be implemented.

$99.99 [Add to Cart]

Free Online Preview

Performance reviews are a way for you and your employees to get on the same page about what you expect from them. They can open up a dialogue between employee and manager, and can help you take care of problems before they become commonplace. This bestseller is designed to guide you step-by-step through the review process, with tips on how your feedback can change the way your employees work. Businesses large and small can benefit from learning how to handle employee performance reviews in a fair and thorough manner.

$139.99 [Add to Cart]

Help train supervisors to handle difficult situations with confidence!

Conduct difficult conversations with confidence! The Conquering Difficult Conversations video series is designed for Human Resources professionals to train supervisors on conducting difficult conversations with employees. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

Conquering Difficult Conversations, available on DVD or VHS, demonstrates proven communication methods that have been developed, tested, and used by experienced industry experts. Supervisors learn to prepare for and address situations in an objective, businesslike manner. The program is designed to help supervisors feel more confident in their abilities to confront and resolve difficult situations with other employees.

This training series encompasses four individual training topics:

• Managing Conflict – Discusses the various types of conflict and how best to moderate it.
• Addressing Personal Issues – Teaches supervisors to address personal issues such as inappropriate dress, family issues affecting work, uncleanliness, and more.
• Conducting Layoffs and Terminations – Provides ideas on how to handle this process effectively for the best interests of all involved.
• Providing Performance Coaching – Covers giving employees honest feedback using a performance coaching environment.

Each training program also includes the following:

• (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
• (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
• (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.