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Performance Appraisals

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Performance Review Series (Part 1 & 2) - DVD

Produced - 2003

Free Online Preview

Every organization has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new way, so they stop dreading them and start seeing them in a more positive light.

Performance review comes in two distinct parts - one for the manager and one for the appraisee. Unless both sides know what to expect, and how to get the most from the meeting, it will always fall short of the mark. Both sides have an equally crucial role to play.

Part one: Every manager's nightmare (length 30 minutes) is aimed specifically at managers. They know the importance of an employee's performance review, but this rarely makes having to do them any less painful. In fact, because they often end up being emotionally charged, they are seen more as 'excruciating' than 'crucial'.

To overcome this, and to show that we understand their apprehension, we identify six manager's 'nightmares': Defensive Dennis; Weepy Wendy; Silent Steve; Non-stick Nigel; Bolshy Becky and Bored Betty. We show these classic difficult characters in action and provide simple and effective strategies for getting them on-side. Through these characters we are able to demonstrate key review techniques managers can develop. By making them less confrontational and more productive managers will be able to fearlessly deal with all performance reviews.

Part two: Every appraisee's dream (length 20 minutes) is aimed at staff whose review is coming up shortly. This section really shows the positive side of performance reviews and gives a full and vivid illustration of just how well they can go when they're handled properly by both parties. It gives the appraisee something to aim for during their own review, but is also very useful for managers - showing them what can be achieved from a successful review.

We also introduce another new character - Tracy. Like many employees she feels her annual performance review is a complete waste of time. We see her learn the secrets of preparation, based on a new three-part structure to help her thinking process:

  • The past: what's gone well over the last year, and what hasn't
  • The present: any current issues about the job she's doing
  • The future: where she wants to go and what experience or training she will need to get there.

Key Learning Points:

  • Explores essential interviewing skills
  • Integral part of any management skills program
  • 2-part program suitable for all managers and appraisees
  • Engaging and amusing drama to reinforce the messages
  • Memorable characters show different behaviors and techniques
  • Promotes use of appropriate behavioral skills
  • Over 50 minutes of training

Includes: Two DVDs (30 minute and 20 minute), leader's guides, participant worksheets on disk and PowerPoint slides on disk.

  • Performance Review Series (Part 1 & 2) - DVD $1,495.00 [Add to Cart]
  • Performance Review Series (Part 1): Every Manager's Nightmare - DVD $999.00 [Add to Cart]
  • Performance Review Series (Part 2): Every Appraisee's Dream - DVD $999.00 [Add to Cart]
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The Dreaded Appraisal - DVD (English)

Best-Seller!

Produced - 1990

Free Preview

This training program is designed to ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.

Giving a review - or receiving one - is a challenging experience, even when the news is good. Prevent performance appraisals from turning into disasters with The Dreaded Appraisal.

This popular video emphasizes the need to remain in control, avoid irrelevant arguments and gain agreement on specific, measurable performance goals. The Dreaded Appraisal lets you sit in as three managers review three different employees, each an archetype of a 'problem' personality. Each illustrates a different challenge for managers and each presents an opportunity to turn negative attitudes into positive actions. First comes Shy Sharon, who has bottled up all her opinions and concerns. The manager helps Sharon to express herself in a positive manner and see the value of honest, open communication. Next is Touchy Tracey, who takes the defensive, insisting every comment the manager makes is a criticism. The manager helps Tracey regain her balance and accept constructive criticism gracefully. Getting through to Aggressive Alan calls for a completely different approach. Eventually, the manager pries him away from his organizational critique and shifts the focus to where it belongs, on Alan's role.

The Dreaded Appraisal comes with a special video for the appraisee, explaining what to expect, how to prepare and how to benefit from the appraisal.

Learning Objectives: 

  • Get appraisees to open up
  • Create an unhurried atmosphere
  • Praise and encourage
  • Probe and listen
  • Face up to the problem
  • Stick to the facts
  • Invite self-appraisal Agree on an action plan
  • Work to a structure

Program includes: DVD (25 mins, appraisee program (3 mins),course leader's guide, participant worksheets on disk and PowerPoint slides on disk

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Click 'n Train: Performance Appraisals - How to Conduct Effectively PowerPoint

Performance appraisals are a vital management tool to evaluate and improve employee performance and motivation. They also help you identify employees for promotion and training as well as help employees set and accomplish career goals. The better prepared supervisors are to conduct fair and productive appraisals, the more useful employee appraisals will be in accomplishing the goals your organization’s policy has set for the evaluation process.

This new Click 'n Train PowerPoint® presentation will help your supervisors become more comfortable and effective with performance appraisals by teaching them to understand how your organization’s performance appraisal process helps the organization, supervisors, and employees achieve their goals.

Performance Appraisals - How to Conduct Effectively includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines
    Useful background and tips save you hours of preparation time

    • Click 'n Train: Performance Appraisals - How to Conduct Effectively PowerPoint $99.99 [Add to Cart]
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Managing Performance Every Day: Beyond Appraisal - DVD

Produced - 2007

Free Preview

To many managers, managing performance means the annual appraisal and little else. In today's modern and highly pressurized workplace, it is all too easy for managers to forget that their primary responsibility is to get the best out of those they manage.

So how do managers do this? This learning resource takes this fundamental management question and provides some answers. The program follows David (IT Manager) and Louise (Marketing Manager) as they find out what managing friendly, lacks consistency and is unclear what he wants and expects as a manger. In contrast, Louise is highly organized but does not involve her team through collaboration. As a result her team members do not develop as they should.

In Managing performance every day, we see David and Louise learn an easy to follow 5-step process of beyond the appraisal, and how to put this in to practice. And as a result, they begin to see real benefits ' both to the performance of their teams and to the output of their project they have been jointly working on.

The benefits:

  • Demonstrates the easy-to-follow 5- step process to help managers encourage their people to deliver world class performance.
  • The support materials give the trainer and the manger every tool they could ever need to change the way their organization develops and utilizes the abilities of every individual.

Program includes: DVD (25 mins)Trainers guide and Workbook OHT and handouts.

  • Managing Performance Every Day: Beyond Appraisal - DVD $999.00 [Add to Cart]
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Audio Click 'n Train: Performance Appraisals - How to Conduct Effectively PowerPoint

Performance appraisals are a vital management tool to evaluate and improve employee performance and motivation. They also help you identify employees for promotion and training as well as help employees set and accomplish career goals. The better prepared supervisors are to conduct fair and productive appraisals, the more useful employee appraisals will be in accomplishing the goals your organization’s policy has set for the evaluation process.

This new plug-and-play professional-quality audio presentation does the talking for you. You get a complete, comprehensive training session with both visuals and audio, as well as training reinforcement materials-quiz, handout, interactive exercises! This complete training course meets the needs of all types of learners (audio, visual, tactile) for results-oriented training. These courses can be used as self-directed courses or in a classroom setting for ultimate flexibility.

This easy-to-use training program will help your supervisors become more comfortable and effective with performance appraisals by teaching them to understand how your organization’s performance appraisal process helps the organization, supervisors, and employees achieve their goals.


This time-saving program includes everything you need:

  • An audio presentation
    A movie-like version of the PowerPoint® presentation with audio included for out-of-the-box classroom training.
  • A fully prepared PowerPoint presentation
    Fully researched and expertly designed meetings on this key topic.
  • Reproducible handouts
    Print and photocopy the handouts to reinforce the training.
  • Interactive exercises
    Involving exercises increases comprehension.
  • Quizzes
    Test your employees' knowledge.
  • Completion certificate
    Document who satisfactorily completed training.
  • Trainer's guide
    Helps you understand key training issues for this topic.

  • Audio Click 'n Train: Performance Appraisals - How to Conduct Effectively PowerPoint $149.99 [Add to Cart]
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Rapid Skillbulder Performance Measurement 10 Pack

The Performance Measurement SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency. The 12 page booklet takes the learner through 6 developmental steps: Talk, Think, Gather Information, Trial, Track, & Fine Tune. These steps outline a process to re-think your business units performance measures and key accountabilities.

Each packet contains 10 booklets.

  • Rapid Skillbulder Performance Measurement 10 Pack $99.99 [Add to Cart]
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Performance Appraisals: Getting Results - DVD

Free Online Preview

Performance reviews are a way for you and your employees to get on the same page about what you expect from them. They can open up a dialogue between employee and manager, and can help you take care of problems before they become commonplace. This bestseller is designed to guide you step-by-step through the review process, with tips on how your feedback can change the way your employees work. Businesses large and small can benefit from learning how to handle employee performance reviews in a fair and thorough manner.

$149.99 [Add to Cart]

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Discussing Performance - DVD

Free Online Preview

This course is also available for online training, see details below.

In Discussing Performance you'll meet Rob and Claire. Rob is Claire's supervisor, and needs to have a performance feedback discussion with Claire. The scene begins with Rob and Claire having a disastrous meeting with tempers flaring. Next we travel on an emotional journey with Rob and Claire as they learn the secrets of making performance feedback discussion something to look forward to rather than being their worst nightmare.

Our performance discussion expert, Sam, shows us the correct way to ensure a most successful meeting, with productive outcomes and both happy bosses and employees. Whether you're a raw beginner at conducting performance feedback discussions or you've been doing them for years, this video will help your meetings become more productive, focused and worthwhile.

Participants will learn:

 

  • The value of focusing on outcomes
  • How to tackle contentious issues
  • How to formalize forward planning
  • How to avoid common pitfalls
  • How to give positive feedback
  • How to encourage self-appraisal
  • How to work collaboratively to set goals
  • How to motivate each other to develop professionally

Program Includes: A 20 minute VHS or DVD, Leader's Guide and PowerPoint Presentation on CD-ROM with Presenter's Notes. English and Spanish Version Available!

 

Online Training Option

  • Pricing - $9.95 per user
  • Minimum order - $500
  • Users receive a post-test and certificate of completion. You set the test’s passing grade.
  • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

 

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Performance Coaching: Four Steps to Effective Coaching

Often, employees don't really know WHAT they are supposed to do, or they don't really know HOW… Or they actually think they ARE doing it, or they think something ELSE is more important. This staff coaching video provides clear guidelines that will help you improving employee performance through mentoring and providing direction and feedback.

There are four key steps to effective employee coaching:

  • Identify the shortcomings in an employee's performance.
  • Determine the cause and what needs to change to improve performance.
  • Get commitment from difficult employees and provide the support needed for change.
  • Measure employee performance results and provide feedback.

This management training video shows you how to apply these essential performance coaching steps in productive ways that include your employees in the process.

You'll learn to communicate specific expectations and to remove any obstacles that get in the way. And you'll learn techniques for further improving employee job performance through inspiring and mentoring employees who are already doing well—by pointing out what they could be doing even better!

Formats: DVD
Duration: 17 Minutes 

  • Performance Coaching: Four Steps to Effective Coaching $179.99 [Add to Cart]
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50 Activities for Performance Appraisal Training

New

By Wendy Denham and Jane Jestico

Teaching employees how to deliver effective performance appraisals will pay big dividends in your organization. But, too often, employees perceive the training as uninteresting – even boring.

Here’s a terrific resource full of hands-on exercises that will make training in this vital area enjoyable and extremely motivating. Every employee – regardless of how experienced they are in appraisals – will be stimulated by learning how to question, listen, be objective, give feedback, communicate and manage the process.  

Each activity is ready-to-use and includes a description, when to use it, objectives, materials and time required, and methods. Each activity takes under 60 minutes or so to complete.

Need to find a specific activity quickly? No problem. The activities are categorized into two groups – the skills and the process – so they are easy to select. All handouts are numbered using the same number as the activity. And some you’ll want to make into transparencies for use with an overhead projector.

Whether you’re a new or experienced trainer, you’ll find all the support you need to lead the activities, adapt them to your own training style and give performance appraisal training the priority it deserves.

Sample activities:

  • Actions Speak Louder
  • Confirm It in Writing
  • Do You Really Mean That?
  • Just Stick to the Facts
  • Praise versus Criticism
  • What Do You Think?
  • Where Do We Go from Here?

Format: 3-ring binder, 308 pp

  • 50 Activities for Performance Appraisal Training $159.99 [Add to Cart]
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Pass It On: Coaching Skills for Managers - DVD

Produced - 2007

Free Preview

Pass it on: coaching skills for managers is our new September 2007 release. This program uses humor and practical examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organization and how personally rewarding it is for the coach too.

Core program - key learning messages:

  • Identify The Goals - set targets
  • Promote Discovery - Don't just provide all the answers
  • Encourage - through praise and constructive criticism
  • Treat as equals
  • Admit your own mistakes
  • Listen actively
  • Follow up
  • Check on progress

Program includes: DVD (25 minutes), DVD extras (11 minutes), leaders guide, group training workbook, self-study workbook and PowerPoint presentation slides.

  • Pass It On: Coaching Skills for Managers - DVD $999.00 [Add to Cart]
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Empowering Appraisal - DVD

Produced - 1993

Free Preview

The Empowering Appraisal contains everything needed to start, run or improve a company appraisal system. The main video uses a realistic drama to outline frequently-made mistakes and suggests ways to improve the skills needed to conduct effective interviews. It also stresses the importance of making objectives measurable, realistic and achievable.

The benefits:

  • Demonstrates how to make appraisal interviews a productive two-way process which will motivate and empower employees
  • Provides guidelines for introducing an objective setting scheme throughout any organization
  • Show how to prepare for the appraisal
  • Sets objectives which are realistic and achievable
  • Shows how to measure objectives and monitor results
  • The package includes a wealth of support material designed for both the appraiser and the appraisee.

Program includes: DVD (28 mins), self study DVD (28 mins), your appraisal DVD (5 mins), training notes, self-study workbook, generic appraisal form and generic preparation form.

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Painless Performance Improvement - DVD

Free Online Preview

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

Managers and supervisors will learn how to:

  • Focus on PERFORMANCE not ATTITUDE
  • INTERVENE rather than CONFRONT
  • RECOGNIZE and DEFLECT common SIDETRACKS
  • follow the SIX STEPS to PERFORMANCE IMPROVEMENT

A training comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee's favorite excuses and sidetracks. Used with the accompanying 85 page Managers Reference Guide, leaders will find this package an indispensable resource for improving the performance of their team. Performance Improvement is Painless when you:

  • State what you've observed
  • Wait for a response
  • Remind them of the Goal
  • Ask for a solution
  • Agree together on the best solution
  • Follow through to ensure success

This program comes with the following content:

  • 1 Twenty-Three Minute Painless Performance Improvement video
  • 1 Managers Handbook (90 pages)
  • 10 Pocket Cards
  • 1 Leader's Guide on CD
  • Painless Performance Improvement - DVD $895.00 [Add to Cart]
  • Painless Performance Improvement - DVD Rental $350.00 [Add to Cart]
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Care and Candor: Making Performance Appraisals Work - DVD

Free Online Preview

Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.

This exciting new program demonstrates the importance of making a caring attitude and honest feedback the foundation of the appraisal meeting in in order to achieve the best results.

Video Synopsis

Brad, an unexperienced manager, is reminded of the keys to a successful appraisal by the unlikely source of James, the intern. His youthful enthusiasm for the potential of a well-conducted appraisal meeting inspires Brad to take a second look at his own performance and his appraisal style.

The training points covered include:

  • How to Prepare for the Meeting
  • Using Care and Candor when giving Feedback
  • Separating the Person from the Behavior
  • Collaborating to set SMART goals
  • Keeping the PRAISE in the Appraisal

Successfully leading performance meetings is a critical skill for all managers. Let Care and Candor: Making Performance Appraisals Work bring new levels of awareness and skill to your management team!

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

  • Care and Candor: Making Performance Appraisals Work - DVD $945.00 [Add to Cart]
  • Care and Candor: Making Performance Appraisals Work - DVD Rental $295.00 [Add to Cart]
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Performance Matters: The Need for Constructive Criticism - DVD

Hosted by John Cleese

Free Online Preview

To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.

Nobody enjoys being criticized, which is why few managers relish the prospect of criticizing their staff-yet is has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the same mistake-and people shouldn’t have to wait until an appraisal to discover they have done something wrong.

The program is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application. The planning officer concerned shrinks from confronting an otherwise efficient assistant until a stern memo from the chief executive forces a rethink.

But rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant-including a telling off in front of junior colleagues, failing to agree what had gone wrong and criticizing them personally rather than what they had done.

Learning how to handle the situation correctly means understanding how the problem arose, and the assistant is able to suggest a means of avoiding such mistakes in the future.

Features and applications:

  • Helps managers understand that criticism is an essential part of a manager’s responsibilities
  • Shows why people should only be criticized for what they’ve done, not what they are
  • Emphasizes how criticism done badly can make things worse
  • Lays down seven rules for ensuring that criticism is conducted effectively and without acrimony

Program includes: 24 minute VHS or DVD video

  • Performance Matters: The Need for Constructive Criticism - DVD $999.00 [Add to Cart]
  • Performance Matters: The Need for Constructive Criticism - CD-ROM $999.00 [Add to Cart]
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Quick Step Guide to Hiring, Firing, Appraisal, and Discipline

QuikStep guides tell you what to do, how to do it, what to say, when to say it. All QuikStep guides feature a simple step-by-step solution with detailed instructions, samples, tips, and checklists. This bundle offer allows you to receive all 4 titles to help deliver top HR performance.

With one low price you will receive:

QuikStep Guide to Hiring
Learn how to attract, identify, and select the right person. Special sections detail the interview process, how to perform effective reference checks, and how to make an offer your top candidate can't refuse.

QuikStep Guide to Firing
This guide will help you plan and carry out the actual termination meeting, wtih sample scripts. Also provides you with key questions to ask before you take action so that you avoid legal problems.

QuikStep Guide to Appraisal
A step-by-step system that makes appraisals an effective motivating tool for every employee.

QuikStep Guide to Discipline
This guide takes you step-by-step through publizing expectations, how to conduct face-to-face sessions, and how to document to avoid future lawsuits.

  • Quick Step Guide to Hiring, Firing, Appraisal, and Discipline $79.99 [Add to Cart]
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The Human Touch Performance Appraisals II - DVD

Produced - 2000

Free Online Preview

The performance appraisal is one of the most significant opportunities a manager will have to help employees close the gap between actual performance and the performance needed to meet - and exceed - individual, departmental, and corporate objectives. This best-selling video provides viewers with a step-by-step plan for conducting candid, constructive performance appraisals, including ways to follow up the appraisal to maximize your employees' strengths and improve on their weaknesses.

Learning Points:

  • Prepare for a positive and constructive performance appraisal
  • Eliminate personal bias
  • Be specific and candid
  • Build on the employee's strengths to improve performance
  • Revise the job description to meet the organization's and the employee's needs
  • Evaluate your own performance as a manager

Includes: Leader's guide and 24 minute DVD.

  • The Human Touch Performance Appraisals II - DVD $845.00 [Add to Cart]
  • The Human Touch Performance Appraisals II - DVD Rental $295.00 [Add to Cart]
  • The Human Touch Performance Appraisals II - DVD Preview $0.00 [Add to Cart]
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Effective Supervisor Training Repros - Binder

Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Free quarterly updates.

  • This program provides everything you need to conduct effective training for your supervisors on key topics such as Motivation...Performance Appraisals...Effective Communication...and much more.
  • You pick the topic, make enough copies to hand out to each supervisor, and begin the training. It's quick. It's easy. And it works.

  • Effective Supervisor Training Repros - Binder $299.99 [Add to Cart]
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Performance Matters Series: Importance of Praise & Constructive Criticism - DVD

Featuring John Cleese/ Release date: 2000

The aim of these programs are to ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated. The program also enables managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.

This two DVD set includes the following programs:

Performance Matters: The Importance of Praise Free Preview
This new program makes the point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing the quality and quantity of the output of the people who work for them, providing it is correctly applied. (Length: 21 minutes)

The benefits:

  • Addresses the reasons why managers don't praise
  • Shows the value of adding praise to the corporate culture
  • Makes managers aware that it's important to seek opportunities to praise staff
  • Provides six easily-remembered rules for praising staff correctly
  • Proves that praising is not a natural gift but a learnable skill

Performance Matters: The Need for Constructive Criticism Free Preview
Nobody enjoys being criticized, which is why few managers relish the prospect of criticizing their staff - yet it has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the same mistake - and people shouldn't have to wait until an appraisal to discover they have done something wrong.

The programs aim is to ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated. To enable managers to employ criticism as a means of preventing the same mistake from being made over and over. (Length: 21 minutes)

The benefits:

  • Helps managers understand that criticism is an essential part of a manager's responsibilities
  • Shows why people should only be criticized for what they've done, not what they are
  • Emphasizes how criticism done badly can make things worse
  • Lays down seven rules for ensuring that criticism is conducted effectively and without acrimony

  • Performance Matters Series: Importance of Praise & Constructive Criticism - DVD $1,595.00 [Add to Cart]
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How am I doing? - DVD

Produced in 2001

Free Preview

Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! the mishandling of such interviews can create the very opposite effect.

Three inept managerial characters show how an appraisal interview should not be conducted: The first never prepares or makes time; the second is too fond of the sound of their own ranting and, the last manager, cannot bring themself to make any criticism for fear of creating bad feeling.

Understandably, the poor employee who is subjected to these face-to-face farces becomes increasingly disenchanted, baffled and alienated.

How am I doing? uses the analogy of the distraught interviewee's medical checkup to highlight each manager's mistakes - and to illustrate exactly how an appraisal should be handled.

The benefits

  • A brand new version of the classic programme on appraisal skills
  • Suitable for any management skills course or workshop
  • Promotes use of appropriate behavioural skills
  • Targeted at managers and team leaders

Programme includes: DVD(26 mins), Meeting break video Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk, Self-study workbook on disk

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Human Resource Training Presentations in PowerPoint

Customer Favorite!

You can deliver professional, high-impact supervisory training presentations in PowerPoint even if you've never worked in PowerPoint. This fully equipped program gives you everything you need, including handouts, to train on 20 essential topics. Free quarterly updates.

  • Learn how to communicate HR policies and train supervisors in preventing labor law issues with the Americans with Disabilities Act, FMLA, sexual harassment, and affirmative action laws.
  • Forget about the preparation--you can train your supervisors and managers on 20 essential employment law topics with this powerful PowerPoint program.
  • Self-explanatory sessions are fully written, designed, and ready to conduct.
  • Just choose a topic, "click," and train.
  • This comprehensive human resources software breaks down "labor laws land mines" for all your human resource management needs.

Presentations cover topics like:

  • Change management
  • Disabilities and the Americans with Disabilities Act
  • Diversity in the workplace
  • Employee motivation
  • Employee termination/Discipline and progressive discipline
  • Family and Medical Leave Act
  • Performance appraisals
  • Sexual harassment
  • Time management
  • Workplace violence and warning signs

  • Human Resource Training Presentations in PowerPoint $499.00 [Add to Cart]
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Legal and Effective Performance Appraisals - DVD

Free Online Preview

This course is also available for online training, see details below.

Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry an incredible legal responsibility: the right to a fair appraisal of job performance starts with the actual job description itself. This program discusses protection from legal problems, how to conduct an appraisal, the interview format and goal setting.

  • Documenting evaluations
  • Communicating performance expectations
  • Employee involvement in the evaluation process

Program Includes: A 30 minute DVD or video, references books and comprehensive leader's guide.

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $745.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

    • Legal and Effective Performance Appraisals - DVD $845.00 [Add to Cart]
    • Legal and Effective Performance Appraisals - DVD Rental $295.00 [Add to Cart]
    • Legal and Effective Performance Appraisals (Online Course) $5.00 [Add to Cart]
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    Looking Forward: Your Performance Appraisal - DVD

    Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Only when both parties are feeling well-prepared and confident can the appraisal meeting achieve its highest potential.

    Program Synopsis James, an intern with an enthusiastic attitude, is ready for his very first performance appraisal. His coworker, Doris, is skeptical based on her years of dissatisfaction with the process. Once enlightened on the how-to's of participating productively in the meeting, she gains a new perspective and puts it to the test. Both James and Doris experience appraisal meetings that not only look back at what's been done, but also look forward at the potential for the future.

    The training points covered include:

    • How to Prepare for the Meeting
    • Sharing Feedback with your Supervisor
    • Separating the Person from the Behavior
    • Collaborating to set SMART goals

    When employees take an active role in the two-communication of an appraisal discussion, EVERYONE wins. Looking Forward: Your Performance Appraisal will empower your employees to approach appraisal meetings without fear and trepidation, but instead ready to learn and share. They'll leave the meeting feeling informed, motivated and ready to move forward with enthusiasm!

    Two-Part Series: $1,595 Includes the employer version of this program, Care and Candor: Making Performance Appraisals Work.

    • Looking Forward: Your Performance Appraisal - DVD $845.00 [Add to Cart]
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    Complete Hell Series - DVD

    Featuring John Cleese

    This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.

    Bosses From Hell!
    There’s an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there’s a will and I’d like a word with you. Free Preview

    Colleagues From Hell!
    You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They’re typified in these clips in From ‘No’ to ‘yes’, Talking to the team, The paper chase, Straight talking and other programs. Free Preview

    Communicators From Hell!
    Some people just don’t know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across. Free Preview

    Customer service from Hell!
    What can go wrong when you don’t have the right service skills? These amusing clips show the types of gaffes that can be avoided. Free Preview

    Customers from Hell!
    Difficult, demanding and down-right dangerous customers crop up in this collection of light-hearted clips.

    Free Preview Employees From Hell!
    Being a manager can feel like the hardest job in the world, especially when you’re dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Free Preview

    Interviewers From Hell!
    A light-hearted 10-minute look at interview gaffes and nightmares, featuring clips from classic John Cleese programs. Suitable as an ice-breaker, meeting break or to reinforce key interview skills learning points. Free Preview

    Public Services from Hell!
    Dealing with the public is a responsible position - but the service from some of those in authority leaves a lot to be desired in this selection of blunders.

    Salespeople from Hell!
    A collection of clips from award-winning Video Arts titles that confirm your worst fears about the sort of salespeople that give you hell. Free Preview

    Teams from Hell!
    A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'Free Preview

    The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!

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    Compendium of Learning and Development Quizzes

    By Sarah Cook

    One of the many challenges you face as a trainer is getting employees to look at themselves, their skill gaps and their attitudes. This collection of 43 fun and creative quizzes is just what you need.

    You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development.

    The quizzes are easy to administer in the classroom, too. Accompanying each quiz are suggested responses to the questions and helpful background information.

     

    You’ll find quizzes that ask participants to fill in the blanks, choose from several answers, rank items and pick between true and false. Action plans can be developed immediately after most quizzes are completed and then evaluated. You can adapt each quiz to meet the specific needs of your group simply by changing wording, phrases or questions. You don’t have to be a professional trainer to use these quizzes. You could be a line manager, team leader – anyone who wants a fun and effective way to inspire learners to look inside and get to know themselves better.

    Sample topics:

    • Action-centered leadership
    • Body language
    • Delegation
    • Diversity
    • Influencing skills
    • Meeting skills
    • Performance appraisal
    • Stress management
    • Written communication skills

    248 Pages

    • Compendium of Learning and Development Quizzes $129.99
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    The Supervisor Toolkit - DVD

    Released - 2006

    Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision.

    The 90 clips in the Toolkit are organized into the following supervisory skill categories:

    • Hiring and Building Your Team
    • Planning, Prioritizing, and Delegating Tasks
    • Coaching and Training
    • Motivating, Encouraging and Giving Positive Feedback
    • Building Trust and Showing Respect
    • Handling Conflict
    • Performance Appraisals
    • Discipline and Giving Constructive Feedback

    Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.

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    25 Role Plays for Interview Training - (3 ring binder)

    Training Objectives

    • Provide opportunities for individuals to try out new skills without cost to either the organization or the individual
    • Provide training in areas that can only be developed by practice
    • Obtain feedback from observers to aid personal development
    • Enable participants to test their skills in a variety of real-life situations
    • Enable participants to practice in a risk-free environment

    Select role-plays to develop skills in each of the five main interview types:

    • Selection
    • Discipline
    • Appraisal
    • Separation
    • Counseling

    Time Guidelines

    • Each role play takes between 11/2 and 2 hours.

    • 25 Role Plays for Interview Training - (3 ring binder) $99.99 [Add to Cart]
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    Audio Click 'n Train - HR PowerPoint

    Studies show training that includes audio and visual elements leads to improved retention.

    Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year!

    Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer.

    You'll get:

    • 14 different HR training topics
    • High-Quality presentations with enhanced audio talk track
    • Professionally narrated presentations
    • A new topic every month

    Your initial shipment will includes these three titles:

    • Sexual Harassment: What Supervisors Need to Know
    • FMLA: What Supervisors Need to Know
    • FLSA: What Supervisors Need to Know

    These are the other hot titles you'll receive throughout the year:

    • Workers' Compensation: What Supervisors Need to Know
    • COBRA and HIPAA: What Supervisors Need to Know
    • Sexual Harassment: What Employees Need to Know
    • ADA: What Supervisors Need to Know
    • Workplace Violence: How to Prevent and Defuse for Employees
    • Diversity: Legal Basics for Supervisors
    • Substance Abuse in the Workplace: What Supervisors Need to Know
    • Performance Appraisals: How to Conduct Them Legally and Effectively
    • New Employee Safety Orientation
    • Hiring Legally
    • Diversity for All Employees

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    50 Case Studies For Management and Supervisory Training

    Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

    Each case study includes

    • Summary of the case
    • Discussion questions which evoke thought and analysis
    • Suggested solutions to the problems presented
    Training Objectives
    • Improve participant's listening skills
    • Empower employees to negotiate
    • solutions fairly
    • Provide opportunities for participants to practice new skills in a supportive environment
    • Illustrate the skills needed to respond productively to complex issues
    Activities Cover
    • Performance appraisal
    • Managing effectively
    • Sexual harassment/discrimination
    • Managing disruptive employees
    • Coaching/counseling employees
    • Hiring the right person

    400 page 3 ring binder

    • 50 Case Studies For Management and Supervisory Training $159.99 [Add to Cart]
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    FAST Feedback Coaching Skills for Manager's

    FAST Feedback will transform the role of managers and dramatically improve the relationships between managers and their direct reports. Once a critical mass of your managers begin practicing FAST Feedback, this behavior change will create a dynamic environment of ongoing results-oriented dialogue; build trust; increase productivity; accelerate turn-around time; and invigorate your corporate culture.

    The FAST behaviors and skills are taught in a four-hour program through a combination of video, leader presentation, group interaction, and individual exercises.

    The FAST Feedback program focuses on four key skills

    Frequent
    Each employee has his or her own unique frequency. Giving employees feedback at their unique frequency is the key behavior. Identifying and tuning into each employee's frequency is the key skill. Accurate Every instance of feedback affects trust and performance. Giving feedback that is correct, balanced, and appropriate is the key behavior. Stopping to reflect, question assumptions, check facts, and rehearse are the key skills.

    Specific
    Telling people exactly what they do right and exactly what they do wrong is not specific enough. You have to tell people exactly what you want them to do next. That is the key behavior. Setting concrete goals and deadlines with clear guidelines are the key skills.

    Timely
    The closer feedback comes in proximity to the performance in question, the more impact the feedback will have. The key behavior is giving feedback immediately. Effective time management is the key skill.

    This Trainer's Package Includes: Leader's Guide, the vignette-driven FAST Feedback Video; and one Participant Package.

    • FAST Feedback Coaching Skills for Manager's $995.00 [Add to Cart]