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Assessment Tools

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Time Management Effectiveness Profile (Packet of 5 assessments)

The Time Management Effectiveness Profile assesses an individual's existing capacity to manage his or her time efficiently and highlights specific areas where improvement might be possible.

 Overview

This 84 item behavioral assessment collects self ratings on time management competencies that include predisposition/temperament, preparation, organizational ability, stress management, delegation, managing interruptions and results-orientation.

 

When to Use the Time Management Effectiveness Profile

 

  • With any employees who can benefit from better time management.
  • As an introductory training activity on time management to expose participants to the full breadth of important time management behaviors.
  • With managers or others who are participating in job re-design and need to re-engineer their jobs to get more done with less time.
  • With teams who need to allocate tasks and responsibilities efficiently.
  • As the center piece of a 1-day facilitated training workshop on time management.  

 

Features

  • Measures 7 core time management competencies through 84 items.
  • Each behavioral item in the assessment is a positive time management behavior.
  • Worded in simple, understandable and behavioral terms allowing any participant, regardless of education or English language proficiency, to understand and provide accurate ratings.
  • Provides actions for low scorers to improve their time management.
  • Development planning template organizes and prioritizes time management changes the respondent needs to improve to be more effective.

 

  • Time Management Effectiveness Profile (Packet of 5 assessments) $49.95 [Add to Cart]
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Simulations for Assessment, Training, and Development

This manual contains four sets of job simulation exercises, each comprising a number of activities that can be run in sequence or as stand-alone sessions. The simulations can be used for assessment centers or for training. For assessment purposes, there are two optional competence frameworks: managerial and professional.

 

Each activity works as follows:

 

1)   Participants are required to analyze information about the situation and prepare to support a specific, allocated project at a meeting;

2)   Then, working as teams, the participants share information, choose one of the projects, and select project team members;

3)   The teams are given more information so they can prepare a project plan, including a cash flow forecast;

4)    Finally, each team is expected to manage the project remotely, dealing with various problems that arise as the simulation unfolds.

 

The simulations are “coded” for certain types:

 

1)   Recommendation—Meetings where participants have conflicting aims

2)   Contingency—Activities where interruptions must be handled

3)   Planning—Activities where participants must prepare plans

4)   Combined—Recommendations, Planning, and Contingency activities being run in sequence

  • Simulations for Assessment, Training, and Development $169.99 [Add to Cart]
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The Four Styles - DVD

Free Online Preview

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone.

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others. And it's one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job.

Scientific research shows that people communicate, think, and behave differently. But, when large numbers of people were analyzed research has shown that they generally fall into four categories called behavior or communication styles: 

  • Supportives
  • Emotives
  • Reflectives
  • Directives

In Part One of this three-part video program you'll learn about these four behavior styles and what's included in them. Part Two teaches you how to identify these styles in others.

Part Three talks about how to change your behavior to better communicate with others - what is called being FLEX-able - able to flex out of your style and into the other person's style.

Do you remember the golden rule? "Do unto others as you would have them do unto you." The golden rule would be great if we were all the same style. But because people are different they want and need to be treated differently.

This program teaches you to become FLEX-able and introduces you to The Platinum Rule - "Do unto others as THEY want to be done unto."

Program Highlights: 

  • Learn about the 4 styles
  • Learn to identify the style of others
  • Learn to be FLEX-able, changing your behavior to better communicte with others
  • Pop quizzes throughout the program reinforce learning

Program includes: 22-minute DVD, Comprehensive Leader's Guide, and 10-pack of Participant Guides

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Twenty Reproducible Assessment Instruments

Philip R. Harris, Ph. D.

The twenty assessments in this collection are divided into four sections. The first , Personal Assessment, contains seven instruments to help individuals learn about themselves in order to more effectively acquire new competencies and meet the challenge of change. The second, Team Assessment, contains four complimentary instruments to help both team leaders and team members understand the dynamics of the group process. The third section, Management Assessment, provides five instruments which may be used by individual managers for self-assessment of their managerial role and effectiveness. The final section, Organizational Assessment, includes four instruments which can be used by HRD specialists or top management to evaluate a company's climate, clarify one's position in the system, and improve meeting management.

This collection of reproducible assessment instruments will:

  • Stimulate participant's thinking and awareness about themselves and others
  • Provide objective feedback about behavior and performance
  • Serve as a basis for discussion and learning, as well as for personal and organizational development

The Assessments:

  • Human Resources Inventory
  • Leadership Motivation Inventory
  • Values Imprint Survey
  • Quality of Life Index
  • Relocation Preparation Index
  • Change Inventory for Leaders
  • Force Field Analysis Invetory
  • Group Maturity Analysis
  • Individual Behavior Analysis
  • Team Performance Survey
  • Team Synergy Analysis Inventory
  • High Performance Management Inventory
  • Management Communications Inventory
  • Managing People Skills Inventory
  • Intercultural Relations Inventory
  • Inventory of Transformational Management Skills
  • Organizational Culture Survey
  • Organizational Role & Relationships Inventory
  • Organizational Meetings
  • Management Inventory
  • Twenty Reproducible Assessment Instruments $149.99 [Add to Cart]
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The Managerial Assessment of Proficiency

This is the CD/Online version of MAP. The Managerial Assessment of Proficiency (MAP) is the premier assessment of managerial competence in the marketplace.
 
MAP is a video episode driven, competency based assessment that provides participants an objective rating of proficiency in 12 fundamental managerial competencies and important information on 10 styles and values. 
 
In 10 video episodes, Bill Taylor and his team of four supervisors exhibit a range of managerial competencies as they simulate what happens during a typical workweek.  Participants can see parallels from their own experience base as they evaluate the actions of Taylor and his coworkers. 
 
MAP is a proven tool for pinpointing and charting managerial strengths and weaknesses as compared to norms developed from over 80,000 managers and supervisors.  With MAP you can objectively identify the area of greatest developmental need.  Targeted training workshops are available for each MAP competency with our Managing to Excel program.

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The Creative Profile: How to Assess the Creative Potential/Capacity of Your Organization - Book

Every organization is full of creative, talented people. And you don’t have to be a DaVinci to unleash their creative spirit and add value to your bottom line. With The Creative Profile, you have a proven tool that will make it easy.

This 36-statement profile acts like an X-ray to provide an in-depth snapshot of the creative capacity of your organization. Administer it to your employees and it will produce data that will reveal your creative strengths and weaknesses and pinpoint where you to focus your attention and resources. There is no better way to add discipline to your efforts so you know what to do, how to do it and – most importantly – why. The statements relate to the core elements that enable an organization to tap and utilize the creative talent of its people:

  1. Constructive leadership
  2. Positive culture
  3. Effective protocols and processes

The profile package includes instructions on how to administer the survey, what to do with survey data, how to create and facilitate a meeting where participants think together about organizational issues and lessons learned about organizational creativity.

Imagine an organization where different departments meet with each other to share ideas and give feedback … normally quiet employees speak up in meetings and participate … there is less sarcasm, fewer put-downs and more constructive criticism … individuals don’t take credit for good ideas … senior leaders are more accessible and employees want to interact with them … and good ideas are not just captured, but implemented

52 Pages

 

  • The Creative Profile: How to Assess the Creative Potential/Capacity of Your Organization - Book $49.99 [Add to Cart]
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Towards Human Emergence

Toward Human Emergence is a helpful and positive analysis from a behavioral science viewpoint of various stages in our long journey from hunter-gathers and agriculturalists, to industrialists and knowledge workers. It examines the why, what, and how for perfecting human endeavor within a global society characterized by accelerating changes and pressures that challenge us, such as climate change, population explosion, increasing urbanization, technological advances, knowledge expansion, and economic turmoil.

This mind-stimulating volume offers a hopeful vision of humanity, so HRD practitioners and educators may inspire learners to utilize today's opportunities for improving the human condition and quality of all life. 

Toward Human Emergence will motivate those who seek to be world shapers, rather than mere squatters. Within the framework of human evolution, it offers planners and doers thoughtful insights on how to capitalize on human assets, while curbing our tendencies toward destruction, violence, and self-abuse.

The text's major themes are coping with accelerating change, making knowledgeable choices and decisions, and influencing the future through self-knowledge and self-control. The last of its twelve chapters discusses the convergence of these key concepts of culture, change, choice, and control.

The prologue considers humanity's prospects for emergence, while the epilogue projects the offworld possibilities for our further emergence as a species. This volume provides people in transition with ways to positively influence our collective future.

 

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DISCstyles Assessment 5-Pack

The HRD Press DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line. Based on theories originally developed by Dr. William Marston in the late 1920’s, and adapted for effortless facilitation and corporate buy-in, our DISCStyles assessments is a highly validated tool trusted by several Fortune 500 companies, the United States Military, and professional consultants worldwide.

This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10­–15 minutes you gain valuable time for individual coaching sessions or group discussions.

Product Benefits:

  • Gain awareness of personal strengths and motivations
  • Uncover career development opportunities
  • Improve methods for interpersonal communication
  • Enhance conflict resolution ability
  • Create 360-degree feedback for your leaders
  • Build and strengthen teams
  • Improve professional relationships internally and externally
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360 Degree Feedback Profile - Package of 5

Here’s a great way for your leaders to gather feedback from sources all around them and learn to work better with their supervisor, peers, and direct reports. 360-degree feedback using SLTI provides the leader and the direct report with a powerful platform to review their supervisor/direct report relationship. How and why the leader has used a specific approach or strategy can be examined, as well as the direct reports perception of the approach or strategy being used.

Few techniques have greater potential to initiate positive behavior change than 360-degree feedback with SLTI. Following discussion of the leader¹s feedback, there is a natural segue into clarifying roles and responsibilities, as well as a review of performance.

  • 360 Degree Feedback Profile - Package of 5 $149.99 [Add to Cart]
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Thomas Kilmann Conflict Mode Instrument (10 Pck)

By Kenneth Thomas and Ralph Kilmann

The Thomas-Kilmann Conflict Mode Instrument (TKI) is the number-one best-selling instrument for conflict resolution. This easy-to-use, self-scoring exercise is fast and powerful. Participants select responses from 30 statement pairs to discover which of five conflict handling styles is their preferred "mode". Interpretation and feedback materials help clients learn about the most appropriate uses for each mode and how to increase their comfort level with their less-used modes.

Its simple-to-use format and easy-to-understand content have made it the centerpiece of training programs over a wide variety of applications.

This Self-Assessment:

  • Shows one how to use different conflict-handling styles during disagreements between co-workers, communication breakdowns, and power struggles
  • Provides a pragmatic approach to conflict resolution
  • Helps to initiate safe and productive dialogue about conflict resolution
  • Demonstrates how honest differences of opinion on substantive issues can set the stage for a larger, more comprehensive solution than originally imagined

  • Conflict Workshop Facilitator's Guide $199.99 [Add to Cart]
  • Thomas Kilmann Conflict Mode Instrument (10 Pck) $149.00 [Add to Cart]
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Networking & Relationship Building Profile Facilitator's Guide

The Networking & Relationship Building Profile Leader's Guide provide a detailed process for assessing an individual's existing capacity to network with others and highlights areas where improvements might be possible.


More About the Diagnostic Assessments

When individuals or organizations face significant situations or challenges, one of the first priorities is to understand the issues involved and to work out what needs to be done. In many cases, we do not need any formal assistance to help this process and can think our way through the steps that seem to be most appropriate. However, on occasion the issues or the problems may not be entirely clear and a structured approach can help considerably.

This suite of simple and easy-to-use but comprehensive diagnostic assessment profiles help people to understand their skills or the situations they face more effectively. The diagnostic assessments fall into three categories:

  1. Assessments that measure the individual are concerned with competency. These profiles provide participants with an inventory of their relative skills in subcategories within each topic.
  2. Assessments that measure the team�s or organization�s performance as a whole (usually relative to the individual�s perception of his or her own performance or level of competence).
  3. Assessments that measure a particular task or situation in which the style that is adopted or utilized by the individual or by others is important to understand.

All of these assessments are described in detail on the subsequent pages. In most cases, assessments have comprehensive facilitator guides to explain the underlying structure of the profile and to help facilitators to provide structured feedback. Person and organization assessments also have detailed coaching guides which provide practical �how to� tips on each question in the relevant profile.

  • Networking & Relationship Building Profile Facilitator's Guide $129.99 [Add to Cart]
  • Networking & Relationship Building Profile 5-Pack $44.99 [Add to Cart]
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Coaching Effectiveness Profile Facilitator's Guide

This Facilitators Guide enables a trainer to lead a half-day workshop administering, scoring, and interpreting, the Coaching Effectiveness Profile. Includes templates for development planning and 84 sets of coaching tips.

Section 1 of the Facilitator’s Guide provides an introduction to coaching that can be used as a lecture primer in conjunction with a group exercise to introduce the topic. There are timing guidelines for the workshop and instructions on administering the assessment. The next 7 parts are short primers on each coaching competency covering a more detailed definition of the competency including a process model of the skill. There are experiential exercises with facilitator notes and handout copy masters wherever appropriate.

 
Section 2 of the Facilitators Guide includes 84 sets of coaching tips, (12 per competency), designed to direct development for low scorers of each individual item (behavior) on the questionnaire. Each set of coaching tips expands the context of the behavior and provides several alternative best practices that can be used on-the-job to develop a specific skill.
 
There is a Personal Action Plan template and a Contract for Change that participants also get in either their assessment booklet or online report of results.
  • Coaching Effectiveness Profile Facilitator's Guide $129.99 [Add to Cart]
  • Coaching Effectiveness Profile - 5 Pack $49.99 [Add to Cart]
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Trainer's Assessment of Proficiency (TAP) Profile DVD Kit

Other than the evaluation sheets that participants turn in at the end of a training session, most instructors get very little feedback on how they are doing and where they can improve. But, their growth and development depend on more than the reactions of their learners. Professional expertise and established standards for classroom performance should be applied.

That's why TAP was created. It measures an instructor's relative strengths on key skills, generating a Proficiency Profile that pinpoints developmental needs and defines the competencies critical to the effective delivery of training. TAP is a three-hour video-based program for instructors and course designers to assess 12 key instructional skills, identify needs and opportunities, and form Individual Development Plans.

The 12 Competencies

  • Assessing Needs and Entering Behavior
  • Analyzing Participants and Situations
  • Applying Classroom Facilitation Skills
  • Maintaining Adult Relationships
  • Building toward Transfer Training
  • Managing Classroom Time Effectively
  • Setting Objectives and Terminal Behavior
  • Eliciting Relevant Responses and Testing
  • Forming Questions and Probes Effectively
  • Giving Feedback and Reinforcement
  • Getting All Learners to Participate
  • Displaying Good Flow, Logic, and Organization

The Complete TAP Package includes:

One Facilitator's Guide with:

  • One DVD containing a class in session and a discussion and critique by Dr. Scott Parry
  • How to administer TAP booklet containing guidelines for running the TAP program
  • The video script for analysis
  • Handouts of Scoring Your TAP Responses
  • One Participant Workbook with Scoring Guide, Response Sheet, The Feedback and Critique portion of the script, and Individual Development Plan

  • Trainer's Assessment of Proficiency (TAP) Profile DVD Kit $199.99 [Add to Cart]
  • Trainer's Assessment of Proficiency (TAP Coursebook) $40.00 [Add to Cart]
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EXCEL - Managing to EXCEL - 12 Workshop Series

Excel is a collection of 12 half-day off-the-shelf workshops, each dedicated to the development of a single critical competency. Each workshop is detailed below. These 12 competencies group in four distinct clusters:

Administrative Cluster: Managing Your Job

Communication Cluster: Relating to Others

Supervisory Cluster: Building the Team

Cognitive Cluster: Thinking Clearly

Review all workshop training topics

Development of the MAP/Excel Competency Model

Dr. Scott Parry, founder of Training House, Inc. and 1999 inductee into the HRD Hall of Fame, developed this competency framework by first analyzing the results of a series of large competency studies conducted by a number of major U.S. corporations. These studies were conducted to determine which competencies highly effective managers and supervisors possess to a greater degree than average performers. The 12 competencies selected for inclusion in the Excel series were identified by all these studies. They are fundamental building blocks for becoming an effective manager and are preconditions for effective leadership.

INSTRUCTIONAL METHOD

The instructional design of the Excel workshops is based on several important principles of adult learning, -- the most important of which is that learning occurs best when it is related to past experiences and current goals.

Learning Objectives for each competency focus on the attainment of new knowledge, attitudes, and skills. These behaviors are learned, practiced, displayed and evaluated during training through experiential activities that include hands-on exercises, role plays, script analyzes, games, and self inventories. Learning objectives support a central behavioral model for successful mastery of the competency.

Action Plan:

Every workshop participant creates an individual action plan shared with their managers, work team, and stakeholders. This is the vehicle for transferring learning to the workplace. The planning focuses on performance criteria: the application of competencies to organizational problems and situations. Excel has been designed to provide training that leads to “terminal behavior change” or in layman’s terms, learning that will be applied on the job.

Instructional Materials

Each Excel workshop includes:
 

  • Instructor’s Guide: The Instructors Guide bases the detailed lesson plans and content on learning objectives. Participants interact in activities and discuss information presented in the workbook.
     
  • Power Point Presentation: Slides provide the instructor with an easy-to-use, flexible way to liven lectures and discussions.
     
  • Video: Short video segments from MAP, the number one video based assessment in the world, are used to illustrate the 12 Excel competencies in use on-the-job. The (MAP), Managerial Assessment of Proficiency was developed concurrently with Excel to assess a managers strengths and weaknesses in these 12 competencies in addition to providing information about a manager’s personal style, communication style, and managerial style. Film sequences show managers using both incorrect and correct techniques related to the Excel competency. Participants evaluate and discuss the techniques observed.
     
  • Participant Workbook: Workbooks provide learners with additional lesson content, as well as experiential activities, handouts, and action-planning forms required to complete the course. Participant booklets for each workshop are sold separately for $20 each.

    Train-the-Trainer: A nationwide network of professional Training House Associates is available to deliver Excel workshops or provide training for your internal training staff.
  • EXCEL - Managing to EXCEL - 12 Workshop Series $6,000.00 [Add to Cart]
  • EXCEL - Giving Clear Information-Participant Workbook $20.00 [Add to Cart]
  • EXCEL - Time Management & Prioritizing Participant Workbook $20.00 [Add to Cart]
  • EXCEL - Identifying & Solving Problems Participant Workbook $20.00 [Add to Cart]
  • EXCEL - Making Decisions Weighing Risks Participant Workbook $20.00 [Add to Cart]
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Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

Key Benefits

  • Irreconcilable differences suddenly seem understandable and productively bridged.
  • Teach participants the ability to "flex" or adapt their style to the situation.
  • Unlike DISC or MBTI, INSIGHT does not force a label or type designation on you.
  • INSIGHT can facilitate virtually any training initiative by exposing root behavioral influences at the most basic level in only 20 minutes!

Key Features

  • Participants can complete and self score the questionnaire in just 20 minutes.
  • Provides both work style and personal style profiles to highlight ones ability to flex their styles according to the environment.
  • Skill building focuses on learning to adapt your own communication style to others with different styles
  • Comprehensive Trainers Guide details the instrument's psychometric properties and provides extensive training application outlines for use in conflict management, stress management, customer service, and leadership.

Description

INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned.

Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument.

INSIGHT can be used for:

  • Team building
  • Conflict and stress management
  • Leadership Training
  • Interpersonal skills, sales and customer service
  • Negotiation skills training.

  • Insight Inventory Form B: Understanding Yourself & Others- 5 Pack $69.99 [Add to Cart]
  • Insight Inventory Training Manual $299.99 [Add to Cart]
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The AMA DISC Survey (10 Pack)

The AMA DISC Survey is designed and intended to be used for individual, group, and organizational development. The survey is equally suitable for managers, work group or team members, and individual contributors. The personal styles measured by the survey are relevant to programs focusing on personal development, problem solving and decision making, time management, interpersonal relations, conflict management, team building, and organizational change.

The AMA DISC Survey has several unique features that provide distinct advantages over alternative personal style assessments. These include:

  • The Survey is explicitly oriented toward work-related behaviors.
  • The Survey is designed to enhance reliability and validity.
  • The Survey is printed on NCR (no carbon required) paper (easy to score).
  • The Survey provides an efficient way for people to learnabout their styles.

The AMA DISC Survey comes with a Debriefing Guide that includes seven modules, each of which take approximately 5 to 10 minutes to complete. The Debriefing Guide provides facilitators and respondents with a variety of options for understanding and applying The AMA DISC Survey:

  • The Guide provides interpretations of dominant styles, as well as style combinations.
  • The Guide encourages participants to apply the information presented.
  • The Guide enables participants to examine the positive and negative aspects of their styles.
  • The Guide is oriented toward self-development.
  • The Guide can be used in a number of ways.

The AMA DISC Survey takes approximately 30 to 40 minutes to administer, score, and debrief.

The AMA DISC Survey can be used as an introduction to personal styles, or it can be used as the basis for a half-day session on personal, interpersonal, team, or organizational development. Appendix B presents a number of suggested program designs for using The AMA DISC Survey to accomplish different objectives. A set of transparency masters is contained in Appendix C.

 

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Insight Inventory Form A: Teaming Up with INSIGHT- 5 Pack

The newest addition to the best-selling Insight Inventory product line is Teaming Up with Insight. Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team focused product is dedicated to evaluating and improving vital group communication. The 16-page booklet contains a scoring sheet and grid as well as full breakdown of trait preferences and appropriate "flex" points, allowing for quick administration and comprehension of scoring outputs.

Teaming Up with Insight will help to track and evaluate interpersonal communication through each stage of team development with positive effects on your group's core structure, conflict management, time management, goal setting, and overall efficiency.

Sections in Teaming Up with Insight Include:

  • Team Cluster Report
  • Team Member Environment Worksheet
  • Rating Team Leader to Improve Communication
  • Team Member Scoring Chart
  • Style Flexing Checklist
  • Improving Team Effectiveness
  • and more!

  • Insight Inventory Form A: Teaming Up with INSIGHT- 5 Pack $89.99 [Add to Cart]
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Session Builders Series 100: 60 Exercises for Management & Supervisory Training

Session Builders Series 100 covers over 20 of the most important management and supervisory skills, from active listening to time management.With more than 200 exercise options and variations you will always have a choice of realistic, easy-to-use designs that will add “something extra” to your training programs.

Each Session Builder exercise is short, simple to run and debrief. The exercises are provided in a completely detailed manner, so that there are no surprises for the end-user at any point in the training process.

You can use Session Builders to:

• Build skills • Illustrate concepts

• Stimulate discussion • Promote on-the-job application

• Reinforce learning • Create a supportive learning climate

Session Builders exercises are flexible, as well: you can use them to help design your own management/supervisory training or as a supplement to your existing program.

  • Session Builders Series 100: 60 Exercises for Management & Supervisory Training $279.99 [Add to Cart]
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Complete Management Skills Assessment Kit

Best-Seller!

Authors - Mike Woodcock , Dave Francis

 

12 Reproducible Instruments for Trainers

In this era of rapid change in training methodologies, one of the most powerful tools available to trainers is a vast range of instrumentation focusing on either the individual, team, or organization.

The Complete Management Skills Assessment Kit has a special emphasis on the different styles of adult learning. Trainers will become familiar with adult learning theories which will aid them in understanding how each individual prefers to learn. It has become increasingly clear that each employee needs to contribute positively to their own workplace development.

This series of management assessments provides trainers with user-friendly materials which can be used in a variety of settings. Also, The Complete Management Skills Assessment Kit is fully reproducible saving trainers time and money.

Contents

  • The Change Agent Style Assessment
  • The Change Leadership Assessment
  • The Consultant Skills Assessment
  • The Director's Skills Assessment
  • The Influencing Skills Assessment
  • The Learning Styles Assessment
  • The Listening Skills Assessment
  • The Motivation Assessment
  • The Personal Effectiveness Assessment
  • The Problem-Solving Skills Assessment
  • The Stress Assessment
  • The Trainer Skills Audit
  • Complete Management Skills Assessment Kit $149.99 [Add to Cart]
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Sales Effectiveness Profile-180 Online

This 84 item, online assessment provides an objective process for a sales person and their supervisor to identify the salespersons weaknesses in order to improve the skills and competencies they need to be successful. The detailed individual feedback report displays both the salespersons and their supervisors ratings of 7 competencies.

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Sales Effectiveness Profile Leader's Guide

This Facilitators Guide enables a trainer to lead a half-day workshop administering, scoring, and interpreting the Sales Effectiveness Profile. Includes templates for development planning and 84 sets of coaching tips.

Section 1 of the Facilitator’s Guide provides an introduction to sales effectiveness that can be used as a lecture primer in conjunction with a group exercise to introduce the topic. There are timing guidelines for the workshop and instructions on administering the assessment. The next 7 parts are short primers on each sales effectiveness competency covering a more detailed definition of the competency including a process model of the skill. There are experiential exercises with facilitator notes and handout copy masters wherever appropriate.

Section 2 of the Facilitators Guide includes 84 sets of coaching tips, (12 per competency), designed to direct development for low scorers of each individual item (behavior) on the questionnaire. Each set of coaching tips expands the context of the behavior and provides several alternative best practices that can be used on-the-job to develop a specific skill.

There is a Personal Action Plan template and a Contract for Change that participants also get in either their assessment booklet or online report of results.

  • Sales Effectiveness Profile Leader's Guide $149.99 [Add to Cart]
  • Sales Effectiveness Profile - Package of 5 $44.99 [Add to Cart]
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Diversity and Cultural Awareness Facilitator's Guide Kit

Best-Seller!

The Diversity and Cultural Awareness Profile will help individuals understand how much awareness and commitment exists towards the diversity of individuals and different backgrounds in their organization.

More About the Diagnostic Assessments

When individuals or organizations face significant situations or challenges, one of the first priorities is to understand the issues involved and to work out what needs to be done. In many cases, we do not need any formal assistance to help this process and can think our way through the steps that seem to be most appropriate. However, on occasion the issues or the problems may not be entirely clear and a structured approach can help considerably.

To meet this need, here is a simple and easy-to-use but comprehensive diagnostic assessment profiles to help people understand their skills or the situations they face more effectively. HRD Press’ diagnostic assessments fall into three categories:

  1. Assessments that measure the individual are concerned with competency. These profiles provide participants with an inventory of their relative skills in subcategories within each topic.

  2. Assessments that measure the team’s or organization’s performance as a whole (usually relative to the individual’s perception of his or her own performance or level of competence).

  3. Assessments that measure a particular task or situation in which the style that is adopted or utilized by the individual or by others is important to understand.

All of these assessments are described in detail on the subsequent pages. In most cases, assessments have comprehensive facilitator guides to explain the underlying structure of the profile and to help facilitators to provide structured feedback. Person and organization assessments also have detailed coaching guides which provide practical “how to” tips on each question in the relevant profile.

  • Diversity and Cultural Awareness Facilitator's Guide Kit $129.99 [Add to Cart]
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Dealing with Conflict Leaders Guide Kit

Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. The Dealing with Conflict Instrument (DWCI) will help change this by encouraging conflicting parties to shift to a more collaborative style in order to find and pursue shared interests, creating a win/win outcome.

The Dealing with Conflict Instrument presents five conflict-handling styles. The five styles; accommodate, avoid, compromise, compete, and collaborate, encompass all the effective ways of dealing with conflict.

By completing the Dealing with Conflict Instrument-Self, participants will learn about their own natural style tendencies, while the information gathered from the DWCI 360-Degree Feedback set will give them insight into how they are perceived by others when resolving conflicts. The combined results of these assessments indicate which styles of conflict resolution need the most improvement.

Participants will explore the characteristics of each conflict-handling style which will help them develop greater style flexibility. In order to decide which style is best in a given situation, they will learn to dissect situations, using Conflict Situation Analysis.

DWCI is a significant improvement over conventional conflict assessments. It shortens usage time, produces clearer and more user-friendly results, and includes helpful support material. DWCI is compatible with most existing training programs and is the easiest way to update assessment materials.

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Selling with INSIGHT Trainer's Kit

Trainers Guide

Improve your selling skills by better understanding yourself and others using the INSIGHT Inventory.

This new selling system uses the INSIGHT Inventory to help increase sales effectiveness. It will help participants to understand themselves and others better and to use this understanding to improve interpersonal relationships with customers. This makes it possible for salespeople to reduce the interpersonal tension that often develops from style differences between themselves and their customers and to create open, honest dialogue. Sales representatives will be able to uncover customer needs and accurately match them with the most appropriate products and services.

The Selling with INSIGHT System includes:

  • One INSIGHT Inventory for the user to complete
  • Seven pages of interpretation information for the INSIGHT Inventory
  • Four skill-building activities
  • One action planning worksheet

Participants will learn

  • Their primary style preferences and how these affect their behavior
  • How they may behave when under stress and how selling situations can bring out this altered behavior
  • How their styles impact their communications and sales approach with their customers
  • How they are likely to be perceived by their customers, both positively and negatively
  • How to flex their styles to sell more effectively to customers with similar styles
  • How to flex their styles to sell more effectively to customers with different styles
  • Strategies for dealing with difficult customers
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Test of Supervisory Skills (TOSS) Question Booklet 10 Pack

The Test of Supervisory Skills (TOSS), formerly Elements of Supervision, is a 70-item, multiple-choice, untimed test that taps the knowledge required for successful supervision. Based on careful, repeated factor analyses of supervisory behavior, TOSS provides norms that allows a comparison of scores with a large (1,000+) number of supervisory and non-supervisory profile. The new version of this well-established screening instrument includes separate test booklets and self-scoring answer sheets and a revised, enhanced technical and administrative manual. TOSS is a valid instrument for evaluating both applicants for supervisory positions and those being considered for promotion to such positions.

  • Test of Supervisory Skills (TOSS) Answer Sheets 25-Pack $75.00 [Add to Cart]
  • Test of Supervisory Skills (TOSS) Question Booklet 10 Pack $60.00 [Add to Cart]
  • Test of Supervisory Skills (TOSS) Technical Manual $39.99 [Add to Cart]
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Insight Inventory Form B: Understanding Yourself & Others- 5 Pack

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

Key Benefits

  • Irreconcilable differences suddenly seem understandable and productively bridged.
  • Teach participants the ability to "flex" or adapt their style to the situation.
  • Unlike DISC or MBTI, INSIGHT does not force a label or type designation on you.
  • INSIGHT can facilitate virtually any training initiative by exposing root behavioral influences at the most basic level in only 20 minutes!

Key Features

  • Participants can complete and self score the questionnaire in just 20 minutes.
  • Provides both work style and personal style profiles to highlight ones ability to flex their styles according to the environment.
  • Skill building focuses on learning to adapt your own communication style to others with different styles
  • Comprehensive Trainers Guide details the instrument's psychometric properties and provides extensive training application outlines for use in conflict management, stress management, customer service, and leadership.

Description

INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned.

Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument.

INSIGHT can be used for:

  • Team building
  • Conflict and stress management
  • Leadership Training
  • Interpersonal skills, sales and customer service
  • Negotiation skills training.

$69.99 [Add to Cart]

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Learning Profile Sample Pack (Assessments)

All assessments are self scoring and are suitable for self development or group facilitated training: Leadership Effectiveness Profile, Coaching Effectiveness Profile, Change Management Effectiveness Profile, Communication Effectiveness Profile, Listening Effectiveness Profile, Teambuilding Effectiveness Profile, Creativity/Innovation Effectiveness Profile, Sales Effectiveness Profile, Goal/Objective Setting Profile, Customer Commitment Profile, Personal Stress & Well Being Assessment, Diversity and Cultural Awareness Profile, Time Management Effectiveness Profile, Problem Solving and Decision-Making Profile, Management Effectiveness Profile, Networking and Relationship Building Profile, Emotional Intelligence Profile, Learning Styles Questionnaire, Negotiation Style Instrument, Assertiveness Profile, Influence Style Profile, Management Styles Questionnaire.

  • Learning Profile Sample Pack (Assessments) $159.99 [Add to Cart]
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The New Fieldbook for Trainers - Binder/Book

This innovative book is a gold mine of field-tested principles, activities, instruments, and designs. The materials will help you produce high impact training to support performance improvement initiatives for individuals and teams. Everything is reproducible and even customizable using the word processing files provided on disk. More than 60 tools, activities, and designs are included. One look through this fieldbook, and you'll agree that it is the most directly beneficial collection of tools for trainers ever assembled under one cover.

Selected Contents

  1. Training Principles and Methods
    Involving Participants
    Processing Learning
    Classroom Management
    Facilitating Meetings
    Trainer Development
  2. Training Instruments
    Training Needs Assessment
    Team Commitment
    The Focus Group Sensing Scale
    Success Practices
    Problem Solving Tools: A Self Assessment
  3. High-Involvement Learning Activities
    Energizers
    Communications
    Problem Solving
    Teams
  4. High-Involvement Training Designs
    Principles of Adult Learning and Course Design
    Course-Design Resource Worksheet
    Training for Trainers
    Effective Presentation Skills
  5. Strategic Interventions
    Jones' Intervention Cube
    Team Development Models
    Training as a Strategic Intervention
    Evaluating Training Sessions
(files on diskette are in Microsoft Word 7.0 format and PowerPoint 7.0 for Windows)

  • The New Fieldbook for Trainers - Binder/Book $129.99 [Add to Cart]
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Compendium of Questionnaires and Inventories Volume 1

Frustrated when you can’t find the right assessments and inventories to use during training sessions? This manual is chock full of an assortment of assessments, checklists and surveys covering a variety of different topic areas. It is a must resource for trainers, HR professionals, line managers, team leaders – anyone who wants to provoke self-awareness and discussion during training and development sessions.  

The 49 inventories are arranged in alphabetical order by topic. For easy reference, they are organized in a matrix index into 10 categories:

  • Coaching/counseling
  • Communication
  • Customer service
  • Leadership skills
  • Organizational awareness
  • Performance management
  • Personal effectiveness
  • Recruitment and selection
  • Teamwork
  • Training and development

In each category, you’ll find a wide range of inventories covering the skills, attitudes and behaviors needed to demonstrate virtually any skill set or competency –  such as assertiveness, interview skills, motivation, creativity, conflict management and many more.

You can use each inventory as a stand-alone item. The inventories also are ideal as  preparatory material before sessions, part of group or individual coaching sessions or assessment modules to gauge improvement after training is over. Using the key learning points that accompany each inventory, you’ll become a better trainer as you learn how to initiate stimulating discussions and help learners create their own personal action plans. 

  • Compendium of Questionnaires and Inventories Volume 1 $149.99 [Add to Cart]
Delegator-Delegatee Assessment Tool Instrument
$6.50 [Add to Cart]