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 Books - Human Resources This workshop provides team members with an analytical framework for thoroughly evaluating nine critical dimensions of team effectiveness. Participants will gain a clear understanding of their team's strengths and weaknesses, and will develop a process for improving team performance. Workshop Includes:
Time Required: 2 hours
 Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. The Dealing with Conflict Instrument (DWCI) will help change this by encouraging conflicting parties to shift to a more collaborative style in order to find and pursue shared interests, creating a win/win outcome. The Dealing with Conflict Instrument presents five conflict-handling styles. The five styles; accommodate, avoid, compromise, compete, and collaborate, encompass all the effective ways of dealing with conflict. By completing the Dealing with Conflict Instrument-Self, participants will learn about their own natural style tendencies, while the information gathered from the DWCI 360-Degree Feedback set will give them insight into how they are perceived by others when resolving conflicts. The combined results of these assessments indicate which styles of conflict resolution need the most improvement. Participants will explore the characteristics of each conflict-handling style which will help them develop greater style flexibility. In order to decide which style is best in a given situation, they will learn to dissect situations, using Conflict Situation Analysis. DWCI is a significant improvement over conventional conflict assessments. It shortens usage time, produces clearer and more user-friendly results, and includes helpful support material. DWCI is compatible with most existing training programs and is the easiest way to update assessment materials.
 This book contains real world expertise and techniques for developing an organization-wide ability to create and embrace fundamental change. It contains details you'll need for planning a major transition, diagnosing a specific problem, putting a presentation or training session together, or just shopping for leading edge practices to benchmark. It also offers a systematic method for diagnosing your planning or implementation needs. Includes 94 reproducible pull-out tools and models you can use in your own work! Presented in a unique "conference" format, this book contains texts from actual sessions, and presentations by more than two dozen of today's leading change management experts, including their hands-on tools and models.
 The Question Book Goes Interactive Robert W. & Sandra S. Bauer Ever tried to develop a survey “from scratch”? You know that the process is time consuming and often difficult. Thinking up or trying to find the “right” questions, getting them into the proper sequence, laying out the questionnaire, a cover page and instructions, getting the final questionnaire in a form that can be printed, involves significant time and cost. And, you may not have the resources to rely on outside vendors for your survey-design task. The QBGI is a unique resource that can save you countless hours and money. It includes both a Workbook and CD-ROM Software containing: More than 2,500 survey questions, organized into more than 50 topical categories, for use in your survey design efforts, such as: Twenty-two topical, short questionnaires that address a variety of survey information needs—these can be used “as is” or easily modified to meet your precise needs including: Additional survey design support materials, including: All of the above are included in the QBGI software* (CD-ROM). The software allows you to quickly transfer the questions you select from the Master Question Lists to a Survey Question List. Once you have selected the questions you want, you can: Edit, modify, and rearrange your Survey Question List, until you have the survey questions that meet your specific information needs in the order that you want them. Transfer your survey question list automatically into a survey questionnaire template of your choice. A survey cover page and survey instructions can also be added…the end result: a survey questionnaire that is ready to be printed. 400 pp / Paperback plus 3-ring binder with CD /
 A strong workplace safety program will boost productivity and your employee's morale. BLR's Essential Safety Policies is an authoritative source of guidance and information to which managers and supervisors can turn not only in situations where the "right" course of action is unclear, but also in cases where they are tempted to act on memory or instinct. With a policy manual to point the way, company managers and supervisors will be able to act swiftly and consistently. The following policies are included:
 Emotional Intelligence refers to the complex mix of social and interpersonal behaviors that incorporate intuition, character, integrity, motivation, communication ability, and relationship skills. Use this assessment to diagnose these social skills. You’ll learn about 4 primary emotional intelligence styles:
All people have the ability to use these 4 styles. The objective is understanding these 4 styles in order to use the most appropriate style in the right situation. This instrument will help you determine the degree of balance you display in your emotional intelligence. This new awareness can be used to enhance individual flexibility by increasing the repertoire of emotional responses available. Managers, trainers, consultants, and professionals from all walks of life will benefit personally and professionally from improving their emotional intelligence. The assessment booklet includes coaching suggestions on how to use each style most effectively. Tips are behavioral making measurable improvement attainable for all individuals.
 When EPA and state inspectors come to your facility one of the first items they check is the condition of your hazardous waste containers. Following the myriad of federal requirements? If not, you face civil penalties of up to $32,500 a day you are not in compliance! This guide explains the federal hazardous waste container management rules applicable to both TSDFs storing hazwaste in containers and generators accumulating hazwaste on-site in containers. It also addresses how to determine if a container is empty, the applicability of the air emissions control standards, and satellite accumulation by generators. In addition to explaining the federal standards, the guide addresses the standards of all 50 states. The Guide to Hazardous Waste Container Management includes:
Comes with a CD which includes:
Sexual Harassment Essentials of Prevention and Response - BookAct now to prevent harassment in the workplace! Claims of harassment against employers - sexual and other types of illegal harassment - continue to rise. However, there are many steps employers can take to prevent illegal harassment in the workplace and to protect the company if an employee files a lawsuit. This step-by-step guide will show you how to develop a policy against harassment, conduct an investigation when a sexual harassment complaint is made, and train employees and managers to recognize and respond to harassing conduct in the workplace. Included in the manual:
 Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict. The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learning From Conflict is written for trainers, facilitators, team leaders, and educators. The numerous, fully reproducible sample training designs, case studies, and activities can be applied in a variety of training situations, including communication, supervision, and interpersonal relationships.
 The Management Effectiveness Profile Facilitator Guide complete how-to manual for facilitating a workshop based on the Management Effectiveness Profile. Conduct a one-of-a-kind learning experience that helps all the managers and supervisors in your organization leverage their strengths and improve upon weaknesses. The guide is also perfect for individual use and self-improvement. The guide introduces facilitators to the instrument and how it can best be administered. It describes the 12 most-important competencies and how they fit into an overall model of managing effectively. Included are a variety of exercises, discussion ideas and suggestions for workshops and additional learning activities. Also included are suggestions for bolstering weaker areas, followed up by a Personal Action Plan template and a Contract for Change both helpful tools in guiding each manager step-by-step efforts to improve.
 This sourcebook provides complete, up-to-date coverage of all aspects of performance management - communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical "how-to" sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires,transparency masters, and other materials to use in presentations and training.
 This unique guide by the American Institute of Baking (AIB) teaches a hands-on approach to security for all facilities that ship, manufacture, process, package or store food products. It is one of the most comprehensive and practical food security manuals available to the industry. The chapters and reference material provide information that will help you develop an effective security program. Chapter Titles:
A searchable CD is included with every book. Reference forms and evaluation criteria can be printed and used (saving hours of independent development time). The foundation of all AIB security courses will be based on this security manual. 299 pages, soft cover, spiral-bound.
 This new manual is ideal for a brand new supervisor to a manager with years of experience. It will help them become a more effective trainer. It will strengthen training skills; sell management on its importance, and help you turn out a well-trained workforce. In just 7 chapters you'll find everything you need to have an effective and total training program: Includes:
 Understanding the nature of stress at a detailed level is the basis upon which we can start to manage it effectively. The Personal Stress and Well-being Assessment provides a simple but thorough process by which we can better understand our own stress handling skills. The Facilitator's Guide for this assessment contains sets of coaching tips for each stress behavior or factor, enabling participants to improve their stress profiles wherever they have development needs. A workshop outline reviews each competency and includes guidance on leading discussions. The Personal Stress and Well Being assessment provides scores on 7 competencies that impact personal stress levels:
This self scoring assessment enables you to identify specific behaviors and competencies that may be contributing to higher stress levels for you. There are recommendations for action that low scorers can take to reduce their stress. Personal Stress & Well-being Assessment - Package of 5 (Sold Separately) This 84 item, self scoring assessment enables an individual to learn to manage stress effectively through a detailed understanding of 7 stress handling competencies.
 Best-Seller! The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences and mastering new skills for communicating more effectively in our diverse workplaces.
Training Objectives
Training Methods
Includes: 300 Pages, 3-Ring Binder
7/27/2010 - Live Audio Conference This training session will teach you to maximize the advantages of employees working remotely to produce excellent and on-time project results!
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