Email:

Business Writing

Writebiz.gif
Writing for Business Results - DVD

Best-Seller!

This program is also available for online training. See details below. 

If you write well, you will often do well. It's that simple. But many of us haven't taken a writing course since high school or college. When we sit down to write, we confront a frustrating, time-consuming task. Words and meaning elude us. Precious hours march by as we stare at a blank computer screen. Don't despair. You don't have to be a best-selling author to write clearly and effectively. You just need to follow the program in Writing for Business Results. This clear-cut, non-threatening approach gives you the principles you need to make your writing powerful, interesting and relevant to the reader.

You'll improve all aspects of your business writing from memos to e-mails to detailed annual reports by learning how to:

  • Put the "Five C's" of effective writing to work
  • Create a plan for letters, memos and e-mail
  • Keep your messages short and simple
  • Grab your readers with a strong opening line
  • Provide the detail needed to support your writing
  • Apply the Six Principles of The Writer's Edge

Sharpen your pencils, fire up your computer, and write for results! This new training program comes complete with a DVD, CD audio and copy of the book Writing for Business Results by Patricia E. Seraydarian, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.

25 minutes.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials 

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00
professional-email-etiquette_356_2.jpg
Professional Email Etiquette - DVD

new.gif

Free Online Preview

Avoid embarrassing errors and make your best impression on customers and colleagues.

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.  

Learn about:
    Email etiquette and best practices.
    Openings and closings.
    Proper formatting and subject lines.
    Grammar and punctuation.
    Writing “bad news” emails.
    Email customer service.
 
No matter how long you’ve been using email, you’ll learn some very important guidelines in this video—guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

Format: DVD
Duration: 26 Minutes 

write-Stuff.jpg
The Write Stuff - DVD

This program is also available for online training. See details below.

 

There is nothing like good writing. Good writing may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically important both in our business and personal lives.

The Write Stuff DVD training program provides a practical how-to guide to help you become a better writer-both professionally and personally.

In this truly non-threatening training program you'll learn:

  • The two unbreakable rules of writing
  • Techniques needed to make reports, memos, letters and business presentations more understandable by your readers
  • How to eliminate writer's block how to answer many of the tough grammar questions
  • How to truly reward yourself for completing your writing assignment

"The Write Stuff" video training program comes complete with a DVD, audio CD and book that contains numerous vignettes and graphics to help you learn more quickly and easily. If you want to improve your writing, this program is a must! We hope you will give it a try.

 

Program Includes: A 39 minute DVD, book and audio CD.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

     

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

     

blankimage.gif
The Communication Combination Offer - DVD

Communication Skills…What Everyone Needs to Know
Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In this new training program you'll learn practical techniques to improve all your communication skills-written, oral, electronic, and face-to-face.
Includes DVD and Everyday Communication Techniques for the Workplace management book.

How to Build a High-Performance Workforce…The Keys to Effective Supervision
Whether it's your first day as a supervisor or you're a seasoned veteran, this training program will make you even better at your job. You'll learn to develop the critical skills you need to be a truly effective leader-communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce! Even the busiest managers can apply the training techniques found in this new program.
Includes DVD and Developing a High-Performance Workforce book.

The Basics of How to Plan, Write and Give A Winning Presentation
Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make the presentation of your life! Divided into three sections-planning, writing and giving a presentation, this new training program will help you overcome the “presentation jitters” and deliver what the audience expects-a great speech!
Includes DVD and 75 Ways to Improve Your Next Speech book.

  • The Communication Combination Offer - DVD $399.99 [Add to Cart]
commwhateveryone.jpg
Communication Skills - What Everyone Needs to Know DVD

Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. But too often we forget the fundamentals as we rush to complete more work in less time. In Communication Skills - What Everyone Needs to Know you’ll learn practical techniques to improve all your communication skills—written, oral, electronic, and face-to-face. Includes DVD and Everyday Communication Techniques for the Workplace management book. 30 minutes.

  • Communication Skills - What Everyone Needs to Know DVD $149.99 [Add to Cart]
blankimage.gif
Frontline Library - (10 DVD Set)

Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 videocassettes, 10 books and 7 audio CDs.

These programs provide the fast-paced material needed to improve the performance of the new employee or the long-time veteran.

Your cost $1,115! If you were to buy these programs individually, the total would be $1,417.50. Buy the complete library and save $302.50!

The Frontline Library includes the following titles:

  • Succeed by Listening
  • How to Handle Difficult People (3 Volumes)
  • How to Make Winning Presentations
  • Communicate and Win
  • Writing for Business Results
  • Effective Teamwork
  • Telephone Skills at Work
  • Time Management: Ideas that Work
  • How to Set and Really and Really Achieve your goals
  • The Basics of Business Etiquette

restemp.png
Resume Templates & Samples for a Fast Job Search - CD

After watching Resume for a Fast Job Search is imperative having Templates and Samples in a variety of fields where to implement all the secrets learned .

In these downloadable files the job seeker will be able to compare and get new ideas in how to express  achievements in ways that others have succeeded. This CD is full of different styles resumes in a variety of  industries.

  • Resume Templates & Samples for a Fast Job Search - CD $69.99 [Add to Cart]
pgwrite.jpg
Manager's Pocket Guide to Effective Writing

Dr. Steve Gladis

Written communication is prevalent at most levels of business, but especially at the managerial level. Your writing may be grammatically and logically sound, but is it effective? Is it conveying your message with the concision and accuracy that makes you an effective writer? Whether you're a manager in charge of a group of writers, or a person interested in just improving his or her writing skills, The Manager's Pocket Guide to Effective Writing will help you write better using easy, practical, how-to steps that will guide you towards more effective writing, which will, in turn, allow you to make a better impression on others.

  • Manager's Pocket Guide to Effective Writing $22.99 [Add to Cart]
complearn.jpg
Compendium of Learning and Development Quizzes

By Sarah Cook

One of the many challenges you face as a trainer is getting employees to look at themselves, their skill gaps and their attitudes. This collection of 43 fun and creative quizzes is just what you need.

You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development.

The quizzes are easy to administer in the classroom, too. Accompanying each quiz are suggested responses to the questions and helpful background information.

 

You’ll find quizzes that ask participants to fill in the blanks, choose from several answers, rank items and pick between true and false. Action plans can be developed immediately after most quizzes are completed and then evaluated. You can adapt each quiz to meet the specific needs of your group simply by changing wording, phrases or questions. You don’t have to be a professional trainer to use these quizzes. You could be a line manager, team leader – anyone who wants a fun and effective way to inspire learners to look inside and get to know themselves better.

Sample topics:

  • Action-centered leadership
  • Body language
  • Delegation
  • Diversity
  • Influencing skills
  • Meeting skills
  • Performance appraisal
  • Stress management
  • Written communication skills

248 Pages

  • Compendium of Learning and Development Quizzes $129.99
50actadmin.jpg
50 Activities for Administrative, Secretarial, and Support Staff

One of the few resources that addresses the unique needs of support professionals

By Elizabeth Sansom and Christine Newton

This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.

The book presents a wide range of activities and handouts to help teach and apply the most critical competences for administrative, secretarial and support professionals. Titles include: Delivering Bad News, Getting My Point Across, Proud to Be Part of the Team and Getting Organized.

It’s all here... the activity description, target group, objectives, number of participants, time, materials, important notes for the trainer, method and optional elements. Included is an activity time checklist – so you can choose from exercises that can be completed in 60 minutes, 60-90 minutes and two hours.

The 50 activities are conveniently organized into 10 areas:

• Orientation
• Motivation and Empowerment
• Caring for Our Customers
• Face-to-Face Communication
• Telephone Skills
• Written Communication
• Time Management
• Managing Small Projects
• Meetings
• Presentation Skills

This training can be carried out in short sessions and in-house by supervisors or managers who are not officially trainers. The exercises all actively involve the participants and –because they are fun – have much more impact.

With 50 Training Activities for Administrative, Secretarial and Support Staff, you can motivate your staff, encourage them to achieve the best possible standards and enable them to grow in their constantly evolving jobs.

$159.99 [Add to Cart]

covertemp.png
Cover Letters Templates & Samples for a Fast Job Search - CD

It is important to put together concise and simple cover letters that will accompany your resume.A cover letter is like a headline of your resume where the applicant entices the reader to read the resume.

It emphasizes the important matching points of your resume with the requirements of the position.

These downloadable files will aid the job seeker in creating  winning documents in a variety of situations.

  • Cover Letters Templates & Samples for a Fast Job Search - CD $69.99 [Add to Cart]

 


 

Managing People Who Work Remotely 

7/27/2010 - Live Audio Conference

This training session will teach you to maximize the advantages of employees working remotely to produce excellent and on-time project results!