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 Change ManagementGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  Instead of focusing on where you want to go, today's uncertain future requires that you focus on how you're going to get there. The process you need is structured chaos — a few simple rules setting priorities and responsibilities, and total creative freedom for business units within that framework. The result is a strategy that morphs, dynamically re-matching portfolios to meet current opportunities. 52 Minutes (1999)
 Dr. Stephen Covey, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People, once again brings us an inspirational set of leadership training programs. The series breaks new ground, shifting the paradigm in ways that will surprise even the most seasoned leader. For instance: A Grander Goal takes a striking look at character, bringing to bear that which is at once the simplest and most complex: love and forgiveness. It's a story of how one man's unselfish character is providing direction for young unemployed men in Uganda. (11 minutes) Journey to Discovery tells the tale of a successful writer at a crossroads, a man questioning his life from a personal and professional perspective. Unable to write, he wanders the streets and finds the character he needs to once again take pen in hand. This heartwarming story (and its surprise ending!) will help your leaders rediscover the passion from which breakthroughs and innovations arise.(14 minutes) A Better Way offers a new approach to the concept of 'win-win.' It's an intriguing look at three South African retailers, each facing unique challenges to one common concern: increasing profitability. They find increased profits - and more - with customers, vendors and employees by simply shifting from an attitude of competition to one of cooperation. (15 minutes) Law of the Harvest provides an enlightening look at the true meaning of 'reaping what you sow.' Viewers meet a potato farmer whose story exemplifies that the technology and quick fixes many of us have come to rely on are no substitute for patience, perseverance and preparation(7 minutes). Throughout this series the lesson is clear: there is plenty in this world for everyone if we work with integrity, respect and cooperation. Each is an excellent stand-alone program; used together, they comprise a comprehensive multi-session training program. program contents:DVD or Video, 4 programs (A Grander Goal, Journey to Discovery, A Better Way and Law of the Harvest), Leader's Guide and Participant's Workbook
 Change often produces fear, uncertainty and resistance. But, with the proper tools and attitude, change can be a morale- and confidence-building experience. This video offers an important look into how to redefine our organizations and ourselves to accommodate current health care industry trends. In all recorded history, there is no precedent for the massive change now sweeping over people in the United States and other industrialized nations. Technology, global competition and workforce diversity combine to place heavy demands upon everyone. There are new skills, roles, attitudes and rules. All are re-shaping business and personal life. Most people see change as a profound challenge that they are not emotionally equipped to handle. While organizations implement strategic change through such programs as Total Quality Management, downsizing and retraining, the psychological effects of change upon people must be kept in constant focus. This film is a critically needed tool for teaching everyone in the organization how to understand change, embrace it and make it work to maximum advantage. The morale-building, confidence-building strategies shown in this film will dramatically raise productivity and speed the organization's progress in meeting its highest objectives. This emotionally involving film shows how to understand change as opportunity. Viewers will learn to:
Program Contents: VHS or DVD, Leader's Guide
 This is part of The Covey Leadership Library This program uses the metaphor of the Berlin Wall for the barriers that exist between individuals, teams, departments, or even between an organization and its customers. In a highly involving documentary format, the video helps people eliminate miscommunication, distrust, and stereotyping to improve performance and productivity in the workplace. Participants will be prepared individually, as teams, and as organizations to communicate better and manage change. They also will learn to initiate effective leadership not merely for short-term gains, but for long-term progress. Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People Program incudes: A 22 minute DVD and 5 participant workbooks
 Sometimes the lessons we most need to learn are found half a world away, in lands far different from our own. This is the case with A Grander Goal, a training program offering a profound shift in our approach to leadership. A Grander Goal brings to bear that which is at once the simplest and most complex: love and forgiveness. It is a striking look at character illustrated by one man's unselfish desire to be a role model and provide direction for young unemployed men in Uganda. War-torn, strife- and poverty-ridden, Uganda is rife with directionless young men who haven't the means to continue their educations nor any prospects for work. Americans Michael and Laura Timmis help these young men put together a soccer practice, which, in turn, brings them Stone. Once a star member of Uganda's professional soccer team, Stone's professional career ended abruptly after a knee injury, which was intentionally inflicted by another player. But Stone holds no bitterness. He simply tells his opponent, 'You did what you had to'. It is this selfless forgiveness that permeates all he does and sets the stage for the boys he mentors to learn important lessons about their lives and choices. Viewers of A Grander Goal learn to:
A Grander Goal is a profound look at the power of character from Dr. Stephen Covey, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People. Includes: A 11 minute DVD or VHS video and leader's guide.
 What works better than several exceptional individuals? A truly effective team. That's why the finest teams often contain experts in many different fields. Building The Perfect Team helps your organization select and fit the right people into the right positions. You'll see a clear demonstration of how a well-composed, creative team can be the perfect combination: wise, constructive, reliable, meticulous and single-minded. And those are solid reasons to make this program part of your team.
Length: 29 minutes.
 This program is also available for online training. See details below. This is module I of the Divesity Series that uses dramatizations, workforce interviews, and discussions with experts to provide a broad-based look at diversity from a wide range of perspectives. This is perhaps the most comprehensive training available on this subject. In this overview, you begin by exploring the broad definitions of human diversity: age, race, ethnicity, culture, gender, sexual orientation, marital status, physical status, economic class, education, religion, political ideology and more. Viewers learn how to manage the fear and bias that can be caused by these generalizations. Includes: A 20 minute DVD or video, reproducible leader's guide and participant guide. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
 The Complete Guide to Systems Thinking and Learning uses the Systems Thinking ApproachTM to guide transformation change in our personal lives and organizations. Systems Thinking was first popularized in 1990 by Peter Senge with his best-selling book, The Fifth Discipline. Unlike Analytical Thinking where the parts are primary and the whole is secondary, in Systems Thinking, the whole is primary and the parts are secondary. The Complete Guide to Systems Learning & Thinking explains how to use simple concepts and specific tools to move you from theory to practice and from chaos and complexity to elegant simplicity. This book will enable you to make the shift from seeing elements, structures, and functions to seeing the process, interrelationship, and outcomes. Selected Contents
Customer Favorite! This four-part series uses dramatizations, workforce interviews, and discussions with experts to provide a broad-based look at diversity from a wide range of perspectives. This is perhaps the most comprehensive training available on this subject. The Diversity Training Series includes the following video modules: Module I: On the Threshold of Change. Module II: Gender and Sexual Orientation Workplace Issues. Module III: Race, Ethnicity, Language and Religion Workplace Issues. Module IV: Age and Physical Ability Workplace Issues. Participants will learn about racial, ethnic, cultural, gender, and religious concerns, physical ability, age, and language attitudes, legal, EEO and ADA issues and more.
Streamed Online Video Training Optional: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. Streamed Video Pricing:
Learn more about our streamed video training over the web.
 This DVD training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:
This enhanced DVD edition of The New Supervisor: Skills for Success is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book The New Supervisor: Skills for Success by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies. Length: 48 minutes.
This extraordinary 2 program training series brings together a distinguished collection of practitioners and researchers who are leading private and public sector organizations through these fundamental transformations. CEO's, managers, line workers and consultants discuss why these changes are occurring and how they impact employees and managers alike, sharing their visions of how we can most benefit from the turbulence we find ourselves in. Series Objectives The New Workplace has been designed to promote thinking and discussion in a wide range of work environments, including public and private sector organizations large and small. If a company or agency is facing change processes stemming from technological advances, global competition, downsizing and/or a stronger focus on meeting customer needs, it can benefit from this training resource. Program Includes: Making the Change (24 minutes, for all employees) and Leading the Change (23 minutes, for organizational leaders), are divided into major concept themes, and each of the segments are tied together by an animated folktale. With both programs, a distinguished collection of practitioners and researchers - leaders on change - join in conversation with CEO's, managers, line workers and consultants. They share their vision of how we can most benefit from the turbulent process we find ourselves in. Change breeds fear. The best way to address these fears is to open a dialogue within an organization, admitting to what we know and, more importantly, what we don't know. Support Materials: This program is accompanied by a 46 page Facilitator's Guide. This flexible Guide includes 9 participant handouts, a bibliography, a dictionary of new business terms, activities, exercises and questions for discussion. With the purchase of The New Workplace series, the program producer grants you a license to make as many copies of the Facilitator's Guide or the handout pages as your organization needs. Leading the Change is also available in French, Spanish, Italian, German and Portuguese. Streamed Online Video Training Optional: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. Streamed Video Pricing:
Learn more about our streamed video training over the web.
 Discover how companies nationwide are conducting HR practices. This twice-monthly newsletter service gives you the inside look at what other HR departments are doing. Concise, easy-to-read newsletter makes staying on top of trends manageable.
Someone once said, "It's not the job that causes me problems, it's the people that work for me!" Well, sorry to say, in many cases people feel just this way. But it does not have to be like this. Being a supervisor can be one of the most satisfying, productive and even enjoyable experiences anyone can have. One of our best selling DVD programs, How To Supervise People, really takes the mystery out of being a supervisor. Complete with DVD, CD audio and book, it makes it an enjoyable experience learning how to develop and improve the skills necessary to become an excellent supervisor and leader. When you really think about it, leadership is the ultimate challange in any job. It takes skill, toughness, and sensitivity sprinkled with that ever-so-important touch of common sense. In this DVD program you'll learn the how-to approach to supervising - some theory and a lot of "what to do if" answers. How To Supervise People shows you the techniques to develop and inspire your people. It gives you the keys to teamwork and team building; techniques for dealing positively with conflict and compromise; strategies for dealing with change; the best method for cost control and methods improvement and much, much more. Developed for the new supervisor, the soon-to-be supervisior or the long-time professional, How To Supervise People is a sure winner!
 America's primary labor supply for the next decade -- mostly in their teens and twenties -- represents the smallest population group in U.S. history and the thinnest pool of entry level workers in modern times. There simply are not enough of them to go around, particularly in the service industries. And every time a business loses an employee, the high cost fo attracting, hiring and training a replacement cuts into the profit margin. Claire Raines is the nation's leading expert on Generation X. In this video, she will give you new information about generation X workers... who they are, what makes them different and how to develop successful ways of working with them.
Discover a new perspective to the concept of 'win-win' with A Better Way, the story of three South African retailers faced with finding a new approach to their businesses. One, challenged with street vendors at their storefronts, decides not to view their presence as an impediment, but rather an opportunity for increased success through cooperation. First, they provide the vendors with push brooms and other tools so the debris from the fruits and vegetables they sell can easily be cleared from the area. Then they give each one a hat with the store's name on it (which the vendors are proud to wear). The result? Each business is enhanced and customers enjoy the convenience of a full range of goods in one location. A Second is a grocery chain trying to gain market share in the sale of fresh fish, an area where they have had minor success and little clout. Knowing they need a better-quality product from their supplier, they express this, along with suggestions for a more efficient means of storing the fish from sea to port. With these changes, the supplier is able to increase the quality of their product and both parties realize increased profitability. A side result: the vendor's competition makes similar changes, thereby improving the quality of fish in markets throughout the region. Our third story focuses on a young manager who realizes that being in the center of town keeps his store from a large base of potential customers dependent on bus transportation. These prospective patrons would have to walk 17 minutes out of their way to buy clothes at the store and, in doing so, risk losing their place in line at the depot. The answer? Open a store near the depot. Doing so allows them to increase profitability at both stores and make customers very happy. All it took was the willingness to reconsider store placement. A Better Way teaches viewers to:
A Better Way is a profound look at the power of cooperation from Dr. Stephen Covey, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People Includes: A 15 minute DVD or VHS video and Leader's Guide
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