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Conflict Resolution

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Conquering Difficult Conversations: Managing Conflict (DVD)

Conflict management is difficult because no two situations are alike. In this training program, learn more about the various types of conflict and how best each can be moderated. Areas of conflict discussed include those between coworkers, between a supervisor and subordinate, and between two supervisors. By demonstrating effective and ineffective examples of handling conflict, the video teaches supervisors to act in an objective, unbiased manner.

In addition, the program features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources.

Managing Conflict also includes the following:

  • (1) 43-Minute, Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
  • (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.

  • Conquering Difficult Conversations: Managing Conflict (DVD) $299.99 [Add to Cart]
  • Conquering Difficult Conversations: Managing Conflict (VHS) $299.99 [Add to Cart]
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Diffusing Hostility Through Customer Service - DVD

Takes a strong customer service training approach to the issue of working with hostile customers. Important communications skills are taught which will help employees turn difficult customer service challenges around.

Key Learning Points:

  • Providing service to hostile customers
  • Developing good communication and customer-service skills

Includes: 25 minute DVD or Video & Leader's Guide

  • Diffusing Hostility Through Customer Service - DVD $625.00 [Add to Cart]
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Team Working - DVD

Produced - 1994

Free Preview

Team-based structures are the most effective and rewarding way for people to work together. Team workers are motivated, satisfied, productive and flexible. Such businesses are more responsive to change and perform better than traditional hierarchies.

Through a combination of drama and documentary, Team Working illustrates how team working avoids duplication of effort and allows members to share knowledge and experience; that teams need to value people and their ideas and allow everyone to participate; that teams need to establish their own ground rules; that projects need to be carefully planned with goals set, stages defined and progress reviewed; and how successful teams recognize individual strengths.

The benefits

  • Comprising 2 DVDs, the first DVD, Team Working looks at what it really means to work as part of a team.
  • The second DVD, Conflict Resolution focuses on the relationship between two team members, and how to analyze and resolve conflict.

Program includes: DVD (29 mins), DVD (8 mins), trainers guide, participants guide and handout.

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Working with Aggression - DVD

Free Online Preview

Violence and aggression at work can be emotional as well as physical. This powerful drama, based on the research of specialist consultant Roy Braithwaite, will help people manage aggressive situations at work by seeing how such behaviour is expressed.

It covers the body language and verbal indicators of aggression, diffusion techniques and preparation and ideas for reducing risk and preventing violence. Written materials also provide information and exercises on levels of acceptable behaviour, causes of aggression, anger and its constructive use, assertive communication and body and verbal language from a multi-ethnic perspective.

The benefits

  • Comprehensive, wide-ranging and high-impact resource
  • Note: for realism, video contains language that may be found offensive

Program includes: DVD (39 mins)

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Complete Hell Series - DVD

Featuring John Cleese

This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.

Bosses From Hell!
There’s an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there’s a will and I’d like a word with you. Free Preview

Colleagues From Hell!
You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They’re typified in these clips in From ‘No’ to ‘yes’, Talking to the team, The paper chase, Straight talking and other programs. Free Preview

Communicators From Hell!
Some people just don’t know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across. Free Preview

Customer service from Hell!
What can go wrong when you don’t have the right service skills? These amusing clips show the types of gaffes that can be avoided. Free Preview

Customers from Hell!
Difficult, demanding and down-right dangerous customers crop up in this collection of light-hearted clips.

Free Preview Employees From Hell!
Being a manager can feel like the hardest job in the world, especially when you’re dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Free Preview

Interviewers From Hell!
A light-hearted 10-minute look at interview gaffes and nightmares, featuring clips from classic John Cleese programs. Suitable as an ice-breaker, meeting break or to reinforce key interview skills learning points. Free Preview

Public Services from Hell!
Dealing with the public is a responsible position - but the service from some of those in authority leaves a lot to be desired in this selection of blunders.

Salespeople from Hell!
A collection of clips from award-winning Video Arts titles that confirm your worst fears about the sort of salespeople that give you hell. Free Preview

Teams from Hell!
A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'Free Preview

The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!

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Human Energy At Work Series - (6 DVD Set)

Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. It includes video case studies based on real workplace stories, extracts of interviews with leaders in the field, comprehensive guides, presents opportunities for classroom, self-paced, small group and on-line learning.

This series includes the following titles:

  • The Bottom Line - This program creates a rationale for why diversity and relationship across differences is a business opportunity. The Bottom Line deals with strategic questions, one at a time, providing useful information, awareness exercises, and the motivation to apply the contents back to your own organization or work team.Help your organization plan and reach its fullest potential with The Bottom Line. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. (30 minutes)
  • Relating Across Differences - This programs examines "moments in the relationship-building process" to help you build authentic relationships that are stable enough to perform at a higher level. Employees can learn how to manage the diversity in the relationship and consciously begin to value it and create the conditions for synergy and breakthrough results. (30 minutes)
  • Conflict As Opportunity - Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. (30 minutes)
  • Teams In Motion - This program introduces learners to the phases of team development and the skills necessary to build effective relationships at each phase of the team process. It helps team members identify and manage wide-ranging differences (race, gender, cross-functional, thinking style, relationship style, personality, culture, etc.) that can be either an opportunity or barrier to achieving team goals. (30 minutes)
  • Global Contrasts - Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy.(30 minutes)

  • Sexual Dynamics - Sexual Dynamics opens the debate and examines the reality of sexuality in the workplace. This course can help prevent the costly outcomes to depleting symptoms (litigation, stress, fear, anger, control, lying, denial, projection, etc. ) by helping you manage the reality of sexuality in the workplace. Learn to provide a safer, less sexualized workplace and a climate that transforms human energy into higher performance. (30 minutes)

This six-part series will move you to higher performance and productivity by helping you:

  • understand the bottom line impact of diversity in the work context
  • learn key principles and skills for greater effectiveness
  • manage the 5 phases of global, organizational, team, personal and interpersonal relationships
  • recognize and manage diversity issues, relationship dynamics, and cultural differences
  • relate more effectively across any difference
  • prevent the downward slide to toward miscommunication, misunderstanding, miss-attribution, stereotyping, hostile conflict, racism, sexism, discrimination, sexual harassment and hostile work environments
  • create awareness, provide useful information, and identify core principles, that will allow you to attain higher performance, creativity and productivity
  • make sure that Human Energy at Work? is constructively managed
  • start a process of change that you cannot afford to avoid!

Each program includes: DVD and leaders guide.

Each title in this series may be purchased separately for $500.00 each.

  • Human Energy At Work Series - (6 DVD Set) $1,500.00 [Add to Cart]
  • Human Energy At Work Series: Global Contrasts - DVD $500.00 [Add to Cart]
  • Human Energy At Work Series: Sexual Dynamics - DVD $500.00 [Add to Cart]
  • Human Energy At Work Series: The Bottom Line - DVD $500.00 [Add to Cart]
  • Human Energy At Work Series: Teams In Motion - DVD $500.00 [Add to Cart]
  • Human Energy At Work Series: Conflict As Opportunity - DVD $500.00 [Add to Cart]
  • Human Energy At Work Series: Relating Across Differences - DVD $500.00 [Add to Cart]
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Human Energy At Work Series: Relating Across Differences - DVD

The key to any organization's success is the ability of its employees to relate effectively. Build trust and respect in your organization with Relating Across Difference.Transform human energy into higher work-related goals by:

  • learning the process of building relationship across differences
  • understanding the phases relationships go through before they stabilize and perform
  • managing the opportunities and barriers to relating across differences
  • recognizing diversity issues, relationship patterns and cultural differences that impact workplace performance and goals
  • learning core principles and skills to move relationships to higher, more productive levels
  • exploring five natural phases (pre-relationship, initiation, conflict, negotiation and performance) relationships move through before they stabilize and really perform.

Includes: 30 minute DVD and leaders guide.

  • Human Energy At Work Series: Relating Across Differences - DVD $500.00 [Add to Cart]
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Human Energy At Work Series: Conflict As Opportunity - DVD

Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. Use the Conflict As Opportunity program to help you:

  • explore cultural differences in the expression and management of conflict
  • understand that conflict provides opportunities for learning
  • see conflict as the most critical phase in relating across differences
  • identify the core principles and skills to manage the complexity of conflict in the workplace
  • learn to recognize the early warning signs of conflict
  • manage conflict and facilitate co-creation

Includes: 30 minute DVD and leaders guide.

  • Human Energy At Work Series: Conflict As Opportunity - DVD $500.00 [Add to Cart]
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Dealing With Problem Employees Audio Conference on CD

Order this 90-minute audio conference recording, where our expert – an experienced employment law attorney – will tell you how to recognize and reform “below standard” employees. You’ll learn how to set clearly understood performance standards for your workers before problems set in, as well as how to administer discipline and terminate employees, if required, without making matters worse.

You and your colleagues will learn:

  • The first step that’s required in your workplace to nip problem employees in the bud
  • How you can recognize problem employees – and steer them to higher performance levels – before it’s too late for them to remain employed
  • What steps you can take to administer progressive discipline with your workers (and how to avoid claims of discrimination or retaliation in the process)
  • How to keep problem employees from affecting the morale of their co-workers
  • The limits of “at-will” employment, especially when dealing with workers who are in protected classes due to their age, disability, gender, national origin, race, or religion
  • Which mistakes many employers make when terminating problem employees (and how you can avoid repeating them!)

This audio conference was recorded on Thursday, February 7, 2008

About Your Speaker:

Marie Burke Kenny, Esq., is a partner in the San Diego, California, office of the nationwide law firm Luce, Forward, Hamilton & Scripps, LLP. She represents employers in federal and state court litigation involving wrongful termination, discrimination, harassment, retaliation, unfair competition, and wage and hour claims. The former co-chair of the labor and employment law section of the San Diego County Bar Association, Kenny lectures frequently on a wide variety of employment law issues, and she is an adjunct professor of employment law San Diego State University. She earned her law degree from the University of San Diego.

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

  • Dealing With Problem Employees Audio Conference on CD $199.99 [Add to Cart]
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Valuing Relationship Series - (3 DVD set)

Shows that "relationship" is the life-blood of the organization. Synergistic relationship patterns are the survival skills and creative tools for the future. The three part Valuing Relationship® series tackles work relationships from a different angles. This series includes for following programs: Organizational Energy , Personal Patterns and Interpersonal Synergy. All three levels function simultaneously, but to start the process of change it is helpful to focus on each element separately. For learning purposes, there must be an intentional focus on the element in question and start the change work where it is most relevant.

Each title includes diverse individuals and diversity issues, but the main focus is on relationship, the key resource available to every individual, partners, team and organization. Includes real workplace dramatizations, which portray depleting and enhancing relationships, as well as interviews with leaders, employees and experts.

Each of the three parts of this DVD and Video series explores:

  • Key challenges and change issues
  • Relationship as an untapped resource in addressing today's challenges
  • Relationship across differences as the basis of multicultural workplace effectiveness
  • Learning to manage behaviors that deplete productivity: control, manipulation, blame, lying, stereotyping, racism, sexism, sabotage, collusion, misunderstanding, miscommunication...
  • Learning to create behaviors that enhance productivity and creativity: active listening, openness, understanding, trust, honesty, feedback, valuing and managing diversity, team work...
  • Building authentic relationship across differences
  • Relationship as a unique kind of "ecological" system in which no one part is as important as the whole/or the dynamic relationship of the parts

Relationship issues addressed in the program:

  • Systemic Change
  • Depleting and Enhancing Personal, Interpersonal and Organizational Patterns
  • Creating open, Trusting and Adaptive Organizations
  • Quality and Performance
  • Creativity, Co-creation and Synergy
  • Leadership and Vision at Work
  • Teamwork, Participation and Communication
  • Building Cross-Cultural Relationship
  • Relationship as the "How-To" of Managing Diversity

Includes: Three 30-minute DVDs and leaders guide.

"Valuing Relationship ® helped us create awareness for a new kind of interaction."
- Levi Strauss

Each program in this series is available separately for $500.00

  • Valuing Relationship Series - (3 DVD set) $1,200.00 [Add to Cart]
  • Valuing Relationship Series: Personal Patterns - DVD $500.00 [Add to Cart]
  • Valuing Relationship Series: Organizational Energy - DVD $500.00 [Add to Cart]
  • Valuing Relationship Series: Interpersonal Synergy - DVD $500.00 [Add to Cart]
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The Four Styles - DVD

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone.

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others. And it's one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job.

Scientific research shows that people communicate, think, and behave differently. But, when large numbers of people were analyzed research has shown that they generally fall into four categories called behavior or communication styles:

  • Supportives
  • Emotives
  • Reflectives
  • Directives

In Part One of this three-part video program you'll learn about these four behavior styles and what's included in them. Part Two teaches you how to identify these styles in others.

Part Three talks about how to change your behavior to better communicate with others - what is called being FLEX-able - able to flex out of your style and into the other person's style.

Do you remember the golden rule? "Do unto others as you would have them do unto you." The golden rule would be great if we were all the same style. But because people are different they want and need to be treated differently.

This program teaches you to become FLEX-able and introduces you to The Platinum Rule - "Do unto others as THEY want to be done unto."

Program Highlights:ul>

  • Learn about the 4 styles
  • Learn to identify the style of others
  • Learn to be FLEX-able, changing your behavior to better communicte with others
  • Pop quizzes throughout the program reinforce learning

    Program includes: 22-minute DVD, Comprehensive Leader's Guide, and 10-pack of Participant Guides

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    5 Questions Every Leader Must Ask - DVD

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    Produced - 2007

    This course is also available for online training, see details below.

    Based on the book, Leadership Made Simple, by Ed Oakley and Doug Krug the program introduces a proven process called The Framework for Leadership™, consisting of 5 questions, which, when asked in a specific order, enable leaders to engage their team in finding and implementing effective solutions.

    The Framework keeps groups from getting bogged down in the issue itself and the things that aren't working. It focuses them instead on what is working. Possibilities and solutions are generated from there. The net effect is that:

    • Ideas, answers and solutions are born from the people closest to the work.
    • Conflicts are resolved and group dynamics are redirected in a positive way.
    • Employees become critical thinkers and have a sense of buy-in.
    • Ideas and solutions are successfully implemented.

    The video program, hosted by Ed Oakley, teaches viewers the 5 questions and shows how real-world organizations have applied the framework to common, yet critical, workplace problems. Within the workshop, participants experience the versatility of the Framework as they complete exercises where the 5 questions are modified to suit specific situations or challenges. A follow-up "mini-framework" is taught for when the group needs to check in on their progress.

    Whether your organization is working to institute a change initiative, resolve conflict, raise customer satisfaction, launch a new product or address a specific workplace challenge, your group leaders can use this program to achieve successful results.

    Program includes: A 27 minute DVD or VHS of the main program plus bonus interviews with the featured leaders adding additional insights and sharing industry-specific stories, Leader's Guide CD-ROM with PowerPoint Presentation and printable Participant Worksheets, 1 copy of the book Leadership Made Simple (with purchase only) and 10 Reminder Cards

    This course is also available for online training, see details below.

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

    • 5 Questions Every Leader Must Ask - DVD $895.00 [Add to Cart]
    • 5 Questions Every Leader Must Ask - DVD 5 Day Rental $275.00 [Add to Cart]
    • 5 Questions Every Leader Must Ask - DVD Preview $0.00 [Add to Cart]
    • 5 Questions Every Leader Must Ask - Online Course $9.95 [Add to Cart]
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    Race Discrimination Audio Conference CD
    Race Discrimination: How to Avoid the #1 Type of Bias Claim in America – And Avoid Costly Lawsuits

    Race Discrimination Audio Conference and CD -

    Credits:

    This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification.

    Description:

    Race discrimination is the #1 type of claim filed with the U.S. Equal Employment Opportunity Commission (EEOC) - more than a third of the agency’s entire caseload in recent years. And, the stakes for employers keep getting higher. EEOC broke records in 2008 with the dollar amounts of its race discrimination settlements with employers.

    In 2009, the experts say, you’ll face even greater risks from race-related claims and lawsuits. Recent surveys show that 3 in 10 Americans have admitted feelings of racial prejudice, and they’re bringing those feelings into your workplace. The souring economy may encourage even more disgruntled workers to file claims seeking financial settlements.

    Plus, employment lawyers have recently identified new types of race bias claims that trip up even savvy employers - from lawsuits that combine racial and gender discrimination allegations to accusations that you didn’t hire certain workers due to the content of their video resumes.

    Join us for this important audio conference on February 20, as our expert speakers explain the do's and don’ts of recognizing and preventing race bias in your workplace. They’ll discuss not only the legal issues and risks involved in race discrimination claims, but also the practical ways you can train your supervisors and your frontline workers to stamp out these problems before they mushroom into lawsuits. You’ll also have the chance to submit the race bias questions that have been troubling you directly to our experts – anonymously, if you wish.

    Speaker(s):

    Dennis A. Davis, Ph.D., serves as director of client training for the nationwide employment law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. He is a nationally recognized expert in the areas of conflict resolution in the workplace, cultural diversity, professional interaction, sexual harassment, and violence in the workplace. An accomplished speaker and author on HR issues, Davis has developed numerous tools for managers such as the Behavioral Risk Management Program (an aid to help organizations reduce the risk and exposure of inappropriate behavior in the workplace). He has conducted extensive behavioral risk management trainings to share effective communication techniques, behavior modification, and employee motivation for private companies, government agencies, and university personnel. Davis earned his doctoral degree in psychology from the United States International University.

    Joseph L. Beachboard, Esq., is a partner at the Los Angeles office of law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. A longtime employment and labor relations attorney, he speaks regularly before human resource, personnel, and employer groups on cutting-edge employment law topics. He is a founding member and the executive director of the Management Employment Law Roundtable, a nationwide, invitation-only organization of management, labor, and employment attorneys. He earned his law degree at Vanderbilt University School of Law.

    You and your colleagues will learn:

    • What constitutes race bias, and why the definition matters
    • How race bias can lead to problems in many different phases of the employment relationship - from recruiting, hiring, and promotion decisions to compensation levels and terminations
    • The seemingly innocuous ways in which race bias can lead to big trouble (e.g., hiring workers based on video resumes, employment tests, or credit scores that arguably affect minority groups disparately)
    • What the EEOC’s new E-RACE (Eradicating Racism and Colorism from Employment) antidiscrimination campaign means for you as an employer
    • Brand-new types of race bias claims, from “sex plus” gender bias lawsuits to allegations of minority employers’ hiring exclusively within their own ethnic groups
    • Which strategies for creating a racially diverse, hostile-free workplace have proved the most practical and cost-effective for employers
    • How you can train your managers and your frontline employees to recognize and report race bias issues before they get out of hand
    • The biggest mistakes employers make in dealing with race bias on the job – and how you can avoid them

    $249.99 [Add to Cart]

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    The Diversity Series Program 4, Age and Physical Ability Workplace Issues Online Training

    The world looks different from how it has in the past. These changes demand new ways of interaction and communication. We stand at a Threshold of Change, at a new doorway filled with all shapes, sizes and colors of people, each possessing varying abilities, and most filled with ideas, hopes and disparate perspectives.

    With this variety comes an excitement and energy few of us have anticipated. At the same time, diversity offers us many new challenges. The Diversity Series focuses on the legal, ethical and practical issues companies and workers face in this dynamic new environment, demonstrating how we can use our diversity to enhance our organization's competence and performance. It is a valuable training tool for managers and all employees.

    Series Objectives:

    The Diversity Series is a 4 part training series designed for managers and employees. We focus on the legal, ethical and practical definitions of diversity and address some of the complex issues organizations and employees face. We explore issues of communication styles, workplace values, conflict, stereotypes, fear and building productive workplace relationships with those who are different from us in a variety of ways.

    Program 4, Age and Physical Ability Workplace Issues (18 minutes) begins by dispelling some of the mythology that surrounds people who are young, old or differently abled. We evaluate our fears and look at how we can integrate all qualified employees regardless of age or physical ability.

    Internet delivery includes:

  • use of our Learning Management System
  • post-training test
  • reporting 24/7 of test results, when each user completed training, etc.
  • completion of training certificate
  • a digitized copy of the program(s) in the streaming format of your choice - 18 minute video.
  • digital copies of the support materials
  • Streamed video content is best viewed over a broadband connection
  • There is a minimum order of $395 per streamed program

    • The Diversity Series Program 4, Age and Physical Ability Workplace Issues Online Training $6.00 [Add to Cart]
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    Ethics 4 Everyone Online Course (50 - 1000)

    Free Online Preview

    Ethics 4 Everyone beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues.

    Discover what some of the world's most respected public and private sector concerns have learned about long-term organizational viability.

    Ethics 4 Everyone teaches viewers:

    • The Three Rs of ethics: respect, responsibility and results
    • How to say 'no' with tact
    • How to manage conflicting rights
    • How to 'walk the (ethics) talk'

    Online Streamed Video Training Includes:

    • Post-test and a certificate of completion. You set the test’s passing grade. If you need special questions on the test applicable to your organization, we will customize the test for a nominal fee.
    • We create a URL just for your organization, which you give to your employees for them to log-on and view the program and take the test. The entry page employees go to will contain your organization’s logo, which you provide to us.
    • We do all the set-up for you. You supply us with the identifiers of the employees who are to view the video. We take it from there.
    • You provide a training contact (the person in your organization that employees go to if they have questions about the content) and a Technical Contact (the person your employees go to if they are having technical difficulties on their end).
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Pricing (per user / per title)

    • 50 – 1000.........$9.95
    • 1001 – 3000.....$8.95
    • 3001 +.............$7.95

    There is a minimum order of $500 per streamed program. ($9.95 per employee)

    Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95