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Decision Making & Delegation Best-Seller! This course is also available for online training, see details below. In this age of corporate scandals and lack of accountability, management expert Dr. Jerry B. Harvey's parable about a family trip to Abilene offers a timeless, compelling lesson on reading the road signs and knowing when you're headed toward Abilene. This classic training program has helped thousands of organizations increase profits and productivity. This completely updated second edition offers a fresh, new look and a faster, more engaging pace. The program includes additional exercises for a flexible design to help viewers learn:
Program Includes: A VHS or DVD with Second Edition and First Edition of The Abilene Paradox, Leader's Guide, PowerPoint presentation on CD-ROM, 10 Participant Workbooks, 10 Reminder Cards, 10 skip-the-trip post-it notepads, poster. Online Training Option:
 Individuals in positions of power can be seen to exhibit behavior that is idiosyncratic, and at times even contrary to reason. Dr. Gruenfeld explains how the lack of consequences for their actions can allow powerful people to make serious errors in judgment that have far-reaching impacts on themselves and on their organizations. Her research explains the psychological effects of power: single-mindedness in decision making, an orientation to action, disinhibition, and depersonalization of others. Although many positive results come from having power, leaders (and their direct reports) can benefit from an awareness of the risks. Wise organizations establish checks and balances that provide protection from abuses of power and thereby circumvent potentially disastrous consequences. $129.99 [Add to Cart] Produced - 2007 What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers. Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position. This training program provides a plan for successful delegation, presented in five steps:
Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity. Pricing (per user / per title)
There is a minimum order of $500 per streamed program. ($9.95 per employee) Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
Great companies are built upon great decisions. Unfortunately, many organizations are held back by "mind games" and divisive debates that get in the way of great decision making. Don Maruska has developed a ten-step plan that helps you break through the corporate gridlock to find lasting solutions on even the toughest issues you face. Instead of the confrontation, frustration and inaction that often stymie high-level meetings, Maruska's well-tested process makes it possible to reach superior decisions based on accessing every participant's best thinking and greatest hopes. $129.99 [Add to Cart] This course is also available for online training, see details below. This updated version of Groupthink has been inspired by continuing demand for this important film, and by recognition of the ever-growing need for effective decision-making within groups. This film is a service to those who seek to improve the future by understanding and enhancing the group decision-making process. It's a remarkable portrayal of the group dynamics and behaviors that signal the presence of pitfalls to be avoided. The solutions rest in a clear understanding of groupthink symptoms. After seeing how the groupthink phenomenon may have caused the Challenger disaster, your organization's team processes and consensus-building will be changed forever. This program uses the story of the space shuttle Challenger and mentions other historical events - the Bay of Pigs invasion, Pearl Harbor and the Cuban Missile Crisis - to explore and help demonstrate the phenomenon of groupthink. Participants gain an understanding of the eight symptoms of groupthink and strategies for avoiding it. Program Contents: A 20 minute VHS or DVD and Leader's Guide
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 1. Seven common strategic errors that lead to business failure. 2. Why bad strategies happen to good people. 3. How to encourage devil’s advocacy before it’s too late. While we are inspired by business success stories, we are educated by business failures. Chunka Mui and Paul Carroll researched 750 of the most significant business failures of the past quarter-century and found the Number 1 cause of failure was not sloppy execution, poor leadership or bad luck. It was, instead, misguided strategy. Mui gives examples of the seven most common strategic failure patterns: illusions of synergy, misjudged adjacencies, faulty financial engineering and others. He explains that each pattern has predictable red flags. Human beings are hard-wired for bad decision making in complex situations, notes Mui. We hone in on answers before examining all the facts, and then seek evidence to confirm our answers. We are adversely influenced by emotion, loyalties, and group think. However, decision making can be improved when we encourage conflict and question our assumptions. A devil’s advocate review should be built in early to the strategy process, and again at the key design stages and when near completion for a last chance to review the full strategy. Chunka Mui is a fellow with Diamond Management & Technology Consultants and a partner with Cornerloft Partners, LLC. He co-authored with Larry Downes “Unleashing the Killer App, Digital Strategies for Market Dominance,” and co-authored with Paul Carroll “Billion Dollar Lessons.” He holds a BS in Computer Science and Engineering from Massachusetts Institute of Technology.
 Best-Seller Featuring John Cleese
Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results. Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way. John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions. Learning Objectives:
Suggested Uses:
Includes: 31 minute videocassette and Leader's Guide. Online Training Option: More Bloody Meetings course is also available online - Click here for details
Decision making cuts across all human activities. Yet we rarely study—much less apply—the fundamental thinking processes that should be undertaken before we make important decisions. Most of us can't stop our emotions from ultimately having more sway than our rational deliberation. Dr. Howard has spent much of his career studying this struggle between instinct and logic, and provides insights as well as practical suggestions for improving the quality of our decision making. Dr. Howard describes the elements of high-quality decisions: proper framing, clear alternatives, appropriate information, considered preferences, and the logic necessary for an uncertain world. By understanding the critical distinction between decisions and outcomes, and using effective decision analysis tools, we can increase our clarity of action in the personal and professional decisions that shape our lives and organizations. $129.99 [Add to Cart]Humorous Drama Featuring John Cleese and Robert Lindsay A manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success. The video is based on the book The Professional Decision Thinker by Ben Heirs, included with each purchase. The benefits
Twelve Angry Men: Teams That Don't Quit uses selected clips from the classic movie starring Henry Fonda and a stellar supporting cast. It presents a vivid example of a team fighting its way to success. In scene after scene, we watch the intense interactions among members of a jury in a murder case. Charged by the judge to do your duty, this team of jurors must determine whether the accused is guilty or not. This innovative video highlights five important concepts of great significance to our life at work:
The program is narrated by Dr. Margaret Wheatley, former professor of management at Brigham Young University and author of several best-selling books on leadership and organizational behavior. Dr. Wheatley shows us the parallels between the dramatic confrontations we see on the screen and certain behaviors familiar to work groups. Length: 22 minutes, includes Leader's Guide.
 Ian Nicholls Training Objective
Activities Cover
 Three new simulations! Now there are six realistic adventure simulations in all! Set in America's most popular scenic wonder! Take participants on an unforgettable learning adventure! Set in the Grand Canyon, these stimulating group activities provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Use Grand Canyon Adventures for active learning in:
More than the usual consensus-building activities Six related activities provide new training flexibility Inspiring DVD gets participants involved Stranded in Grand Canyon Incident at Elves Chasm: Action Plan Incident at Elves Chasm: Priority Setting Hiking Out of Lava Falls Up Deer Creek without a Boatman Overboard in the Roaring River Grand Canyon Complete Package Includes:
 Lay a strong foundation for building and maintaining healthy corporate ethics. Program contains short dramatic vignettes that demonstrate typical every day situations of employees exhibiting questionable ethics. As your managers struggle with the issues of ethics in the workplace, they may realize that your employees often do not have a clear understanding of the difference between ethical and unethical business practices. The success of organizations who train their employees on ethics offers proof that honesty really is the best policy - for both your organization and your employees. That's why it's critical for you to clearly communicate exactly what the ethical and moral expectations are for your employees. Your organization's bottom line depends on it! Values and Ethics can help your organization reduce wasted time and money, while increasing employee morale, confidentiality and productivity. Synopsis Values and Ethics is a series of 12 short dramatic What Would You Do? vignettes. Each situation is followed by a short video break to allow for group discussion. After each discussion, you can summarize by communicating your organization's policy on the situation presented. Some video situations include:
Participants will learn to use the three-step checklist to decide if each situation is ethical: 1) Is it legal? 2) Is it a win-win situation? 3) Would you do the same thing if someone you respected were watching? Key Training Points:
Length: 12 min. Includes Training Leader's Guide and Doing the Right Thing book
 This program is also available for online training. See details below. Request a free online preview! Through a series of short dramatizations this unique series explores the rules and techniques that distinguish a Dialogue from other forms of communication, such as debate or negotiation. The series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication. In so doing we build mutual trust and respect. Each program in the series can stand alone and may be licensed separately. There are volume discounts if you license the entire series or multiple copies of any program. Program Contents: Communicating in a Diverse World. Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. (25 minutes) Dialogue for Cultural Understanding. We apply the skills of dialogue outlined in Program 1 to challenges faced in culturally diverse work environments. We see a dramatization that demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. (24 minutes) Dialogue between Genders. A dramatized dialogue shows us how the skills we learned in Program 1 can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. (21 minutes) Dialogue among Generations. We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. (24 minutes) Program includes: A comprehensive facilitation guide, reproducible handouts and PowerPoint slides for classroom presentation.
Online Streamed Video Training Option Includes:
Online Training Pricing:
 In step by step detail, this exciting video shows how three vastly different organizations have successfully implemented Dr. Wheatley's concepts within their teams. Looking at these diverse organizations, viewers will find many practical applications on how to analyze their own work roles in new and more productive ways. All three organizations focus on three areas - or domains- that have enabled them to become more adaptive and responsive: opening the flow of Information in the work environment; forming Relationships that maximize informational flow and organizational performance; and using their awareness of the organization's Vision or identity to guide, influence, and support organizational decision making and behavior. Participants will learn:
Program Contents: A 23 minute VHS or DVD, Leader's Guide
 Hands-on experience is the name of the game with this unique spectrum of learning opportunities! This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants. Games and Simulations Cover
 When working in teams, it is critical to make decisions that all team members agree with and support. In this workshop, team members learn four basic decision making approaches and identify why consensus decision making is most beneficial in a team setting. Workshop Includes:
Time Required: 2 hours
 Meetings are the hub of team communication and decision making. This workshop addresses why meetings should be called, how to prepare for them, and most importantly how to conduct them effectively. Workshop Includes:
Time Required: 4 hours
 This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. It contains sixty-three creative games that can be conducted easily and safely with a minimum of materials and preparation. Many of the activities can be run equally well indoors. Each activity is presented in a standard format that includes a summary, a statement of objectives, a note of any materials required, time requirements, and detailed guidance on the effective use of the games in training. The games vary in length from a few minutes to over an hour. Together they provide a rich store of adventure, energy, and memorable learning. Games Teach
 The AMA DISC Survey is designed and intended to be used for individual, group, and organizational development. The survey is equally suitable for managers, work group or team members, and individual contributors. The personal styles measured by the survey are relevant to programs focusing on personal development, problem solving and decision making, time management, interpersonal relations, conflict management, team building, and organizational change. The AMA DISC Survey has several unique features that provide distinct advantages over alternative personal style assessments. These include:
The AMA DISC Survey comes with a Debriefing Guide that includes seven modules, each of which take approximately 5 to 10 minutes to complete. The Debriefing Guide provides facilitators and respondents with a variety of options for understanding and applying The AMA DISC Survey:
The AMA DISC Survey takes approximately 30 to 40 minutes to administer, score, and debrief. The AMA DISC Survey can be used as an introduction to personal styles, or it can be used as the basis for a half-day session on personal, interpersonal, team, or organizational development. Appendix B presents a number of suggested program designs for using The AMA DISC Survey to accomplish different objectives. A set of transparency masters is contained in Appendix C.
Produced - 1982
Two clear stages in the decision process are revealed in this humorous program: making the decision and making it happen. A board of Great Decision Makers confronts Alan Moore (John Cleese) to review an office move that went disastrously wrong. Had he not ignored the basic principles of decision-making, things could have been different. The benefits
Mangers will be able to make solid -informed decisions and communicate them to the rest of the staff.
 Improve your management team with the new Manager's Library. Comprised of 10 DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition. Your cost $999.50! If you were to buy these programs individually the total would be $1,299.50. Buy the complete library and save $300.00! The Manager's Library includes the following titles:
Information about each program may be found under the individual listing on the website.
 This course is also available for online training, see details below. This program will help teach your fellow managers and other employees how to use state-of-the-art time-management techniques to increase productivity and create a less stressful work environment.
Added features and benefits of DVD training include:
Length: 25 minutes
Online Training Pricing Option:
 2009 Release! What makes a government agency accountable? It is a willingness to be answerable and accessible to the public. And while the specifics of an accountability initiative can vary from one agency to the next, all have one thing in common: Everyone -- from the top down -- must demonstrate personal responsibility and integrity. Designed specifically for government training, the 9 categories in this Toolkit, containing a total of 35 video clips, will help you demonstrate what it looks like when people hold themselves, each other and the organization accountable for keeping commitments and achieving results. It only includes clips that are set in a government agency or take place in a "generic work environment" that could be a government facility.
This Toolkit contains 35 unique video clips that fall within 9 categories of personal responsibility and accountability. It only includes clips that are set in a government agency or take place in a "generic work environment" that could easily be a government agency or government-run facility. The clips are provided on DVD and CD-ROM so that you can play them right off the DVD or embed them into a PowerPoint Presentation. Program Includes
 Release - 2009 The world's most successful teams and organizations have one thing in common. Clarity In these groups, everyone knows and can articulate what they do, the direction in which they're moving and what the culture is really all about. Use of this program can lead to:
The essence of a brand lies in its consistency. This timely program gives much needed help to those who have been searching for an effective way to align the organization around a clear message despite ever-changing conditions. Content:
 Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships. Developing Employees is part of the Professional Skills Courseware Collection of 8 highly effective, interactive, experiential training programs that comes complete, but can also be edited in Microsoft Word to match you specific situation. Developing Employees Courseware Includes:
Each workshop is provided with a job-aid to assist trainers in customizing the content should they decide to do so. Organization Outcomes with Developing Employees Courseware:
Produced - 2007
This course is also available for online training, see details below. What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers. Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position. This training program provides a plan for successful delegation, presented in five steps:
Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity. Program Includes: VHS or DVD, Facilitator’s Guide, CD-ROM with PowerPoint Presentation and a pdf of the Delegatee Checklist, 10 Participant Workbooks, 10 Reminder Cards
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
Featuring John Cleese, Nigel Lindsay and Beatie Edney. Release date: 1996
The first two parts of The unorganized manager series show that no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In Part 2: salvation the manager has returned to Earth full of enthusiasm, but his inability to establish priorities and to delegate effectively lands him back in front of St Peter. The program shows why managers should consider the actual purpose of their jobs, and not the function. They must learn how to schedule time for active tasks, while leaving time for reactive tasks. By delegating and retaining responsibility, they will make more effective use of their own time and that of their team, and contribute to everyone’s motivation and morale. The benefits
Program includes: DVD or VHS, (29 mins), Meeting break DVD, Course leader’s guide,Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
Featuring John Cleese
The first two parts of The unorganized manager series show that no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. In Part 3: damnation a hard-working manager is so disorganised that he unwittingly makes the lives of his family and colleagues a misery. His disorganisation leads to an early heart attack and a confrontation with St Peter. By being given a second chance on Earth, he is able to learn the principles of time management in a way that viewers, many of whom will be unaware of their own faults, can easily relate to. The benefits
Release date: 1996 Program includes: DVD or VHS, (25 mins), Meeting break DVD, Course leader’s guide, Delegate worksheets on disk Powerpoint slides/OHPs on disk and Self-study workbook
7/27/2010 - Live Audio Conference This training session will teach you to maximize the advantages of employees working remotely to produce excellent and on-time project results!
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