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Decision Making & Delegation

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Abilene Paradox (2nd edition) - DVD

Best-Seller!

Free Online Preview

This course is also available for online training, see details below.

In this age of corporate scandals and lack of accountability, management expert Dr. Jerry B. Harvey's parable about a family trip to Abilene offers a timeless, compelling lesson on reading the road signs and knowing when you're headed toward Abilene.

This classic training program has helped thousands of organizations increase profits and productivity. This completely updated second edition offers a fresh, new look and a faster, more engaging pace.

The program includes additional exercises for a flexible design to help viewers learn: 

  • The five psychological principles of the Abilene Paradox
  • How to avoid false consensus
  • How to overcome the fear of speaking out
  • Effective decision-making within a group

Program Includes: A VHS or DVD with Second Edition and First Edition of The Abilene Paradox, Leader's Guide, PowerPoint presentation on CD-ROM, 10 Participant Workbooks, 10 Reminder Cards, 10 skip-the-trip post-it notepads, poster.

Online Training Option:
This program is also available for online training, click here for details

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The Psychology of Power- DVD

Free Online Preview

Individuals in positions of power can be seen to exhibit behavior that is idiosyncratic, and at times even contrary to reason. Dr. Gruenfeld explains how the lack of consequences for their actions can allow powerful people to make serious errors in judgment that have far-reaching impacts on themselves and on their organizations. Her research explains the psychological effects of power: single-mindedness in decision making, an orientation to action, disinhibition, and depersonalization of others. Although many positive results come from having power, leaders (and their direct reports) can benefit from an awareness of the risks. Wise organizations establish checks and balances that provide protection from abuses of power and thereby circumvent potentially disastrous consequences. $129.99 [Add to Cart]

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A Leader’s Guide to Delegating Online Course

Produced - 2007

What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers.

Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position.

This training program provides a plan for successful delegation, presented in five steps:

 

  • Analyze the Task: Get specific about what needs to be done to achieve the goal. This includes setting a deadline and sizing up resources.
  • Choose the Right Delegatee: The right candidate should be highly motivated and possess the needed skills for the assignment.
  • Assign the Task: Give clear instructions on desired outcomes – down to the details like resources available, deadlines, follow up steps and the amount of authority being given.
  • Execute the Task: During the task, ensure that other team members are ready to support him/her by communicating the assignment and the authority given.
  • Conduct Regular Feedback Sessions: Monitor issues so they don’t become problems, and give the person opportunities to ask questions about the assignment.

Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity.

Pricing (per user / per title)

 

  • 1 – 1000...........$9.95
  • 1001 – 3000.....$8.95
  • 3001 +..............$7.95

There is a minimum order of $500 per streamed program. ($9.95 per employee)

Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

 

  • A Leader’s Guide to Delegating Online Course $9.95 [Add to Cart]
  • A Leader’s Guide to Delegating Online Course (1000 - 3000) $8.95 [Add to Cart]
  • A Leader’s Guide to Delegating - DVD Preview $0.00 [Add to Cart]
  • A Leader’s Guide to Delegating - DVD $995.00 [Add to Cart]
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How Great Decisions Get Made- DVD

Free Online Preview

Great companies are built upon great decisions. Unfortunately, many organizations are held back by "mind games" and divisive debates that get in the way of great decision making. Don Maruska has developed a ten-step plan that helps you break through the corporate gridlock to find lasting solutions on even the toughest issues you face. Instead of the confrontation, frustration and inaction that often stymie high-level meetings, Maruska's well-tested process makes it possible to reach superior decisions based on accessing every participant's best thinking and greatest hopes.

$129.99 [Add to Cart]

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Groupthink, 2nd Edition - DVD

Free Online Preview

This course is also available for online training, see details below.

This updated version of Groupthink has been inspired by continuing demand for this important film, and by recognition of the ever-growing need for effective decision-making within groups. This film is a service to those who seek to improve the future by understanding and enhancing the group decision-making process.

It's a remarkable portrayal of the group dynamics and behaviors that signal the presence of pitfalls to be avoided. The solutions rest in a clear understanding of groupthink symptoms. After seeing how the groupthink phenomenon may have caused the Challenger disaster, your organization's team processes and consensus-building will be changed forever.

This program uses the story of the space shuttle Challenger and mentions other historical events - the Bay of Pigs invasion, Pearl Harbor and the Cuban Missile Crisis - to explore and help demonstrate the phenomenon of groupthink. Participants gain an understanding of the eight symptoms of groupthink and strategies for avoiding it.

Program Contents: A 20 minute VHS or DVD and Leader's Guide

 

Online Training Option

  • Pricing - $9.95 per user
  • Minimum order - $500
  • Users receive a post-test and certificate of completion. You set the test’s passing grade.
  • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95 

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Billion-Dollar Lessons: What You Can Learn from Business Failures - DVD

Free Online Preview

1. Seven common strategic errors that lead to business failure. 2. Why bad strategies happen to good people. 3. How to encourage devil’s advocacy before it’s too late.

While we are inspired by business success stories, we are educated by business failures. Chunka Mui and Paul Carroll researched 750 of the most significant business failures of the past quarter-century and found the Number 1 cause of failure was not sloppy execution, poor leadership or bad luck. It was, instead, misguided strategy. Mui gives examples of the seven most common strategic failure patterns: illusions of synergy, misjudged adjacencies, faulty financial engineering and others. He explains that each pattern has predictable red flags.

Human beings are hard-wired for bad decision making in complex situations, notes Mui. We hone in on answers before examining all the facts, and then seek evidence to confirm our answers. We are adversely influenced by emotion, loyalties, and group think. However, decision making can be improved when we encourage conflict and question our assumptions. A devil’s advocate review should be built in early to the strategy process, and again at the key design stages and when near completion for a last chance to review the full strategy.

Chunka Mui is a fellow with Diamond Management & Technology Consultants and a partner with Cornerloft Partners, LLC. He co-authored with Larry Downes “Unleashing the Killer App, Digital Strategies for Market Dominance,” and co-authored with Paul Carroll “Billion Dollar Lessons.” He holds a BS in Computer Science and Engineering from Massachusetts Institute of Technology.

  • Billion-Dollar Lessons: What You Can Learn from Business Failures - DVD $129.99
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More Bloody Meetings - DVD

Best-Seller Featuring John Cleese

Free Online Preview

 

Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results.

Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way.

John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions.

Learning Objectives:

  • Plan meetings in advance
  • Prepare a detailed agenda
  • Pre-notify attendees
  • Control the discussion
  • Summarize and record decisions

Suggested Uses:

  • Meeting management
  • Time Management
  • Internal communication

Includes: 31 minute videocassette and Leader's Guide.

Online Training Option:

More Bloody Meetings course is also available online - Click here for details

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Why Don't We Naturally Make Good Decisions?- DVD

Free Online Preview

Decision making cuts across all human activities. Yet we rarely study—much less apply—the fundamental thinking processes that should be undertaken before we make important decisions. Most of us can't stop our emotions from ultimately having more sway than our rational deliberation. Dr. Howard has spent much of his career studying this struggle between instinct and logic, and provides insights as well as practical suggestions for improving the quality of our decision making. Dr. Howard describes the elements of high-quality decisions: proper framing, clear alternatives, appropriate information, considered preferences, and the logic necessary for an uncertain world. By understanding the critical distinction between decisions and outcomes, and using effective decision analysis tools, we can increase our clarity of action in the personal and professional decisions that shape our lives and organizations. $129.99 [Add to Cart]

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Think or Sink: Professional Team Decision Making - DVD

Humorous Drama Featuring John Cleese and Robert Lindsay

Free Preview

A manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success. The video is based on the book The Professional Decision Thinker by Ben Heirs, included with each purchase.

The benefits

  • Engaging drama with wrong-way, right-way scenarios
  • Suitable for any manager or team leader
  • Four structured stages of practical decision thinking
Program includes: DVD or VHS(26 mins) and Discussion guide

  • Think or Sink: Professional Team Decision Making - DVD $999.00 [Add to Cart]
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Twelve Angry Men: Teams That Don't Quit - DVD

Twelve Angry Men: Teams That Don't Quit uses selected clips from the classic movie starring Henry Fonda and a stellar supporting cast. It presents a vivid example of a team fighting its way to success. In scene after scene, we watch the intense interactions among members of a jury in a murder case. Charged by the judge to do your duty, this team of jurors must determine whether the accused is guilty or not.

This innovative video highlights five important concepts of great significance to our life at work:

  • Open inquiry
  • Accepting responsibility for making a decision
  • Equality of team members as participants in the process
  • Value of conflict in uncovering ideas and new information
  • The essential role of diversity in making effective decisions

The program is narrated by Dr. Margaret Wheatley, former professor of management at Brigham Young University and author of several best-selling books on leadership and organizational behavior. Dr. Wheatley shows us the parallels between the dramatic confrontations we see on the screen and certain behaviors familiar to work groups.

Length: 22 minutes, includes Leader's Guide.

  • Twelve Angry Men: Teams That Don't Quit - DVD $795.00 [Add to Cart]
  • Twelve Angry Men: Teams That Don't Quit - DVD Rental $275.00 [Add to Cart]
  • Twelve Angry Men: Teams That Don't Quit - Preview $0.00 [Add to Cart]
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50 Activities for Developing Supervisory Skills

Ian Nicholls

Training Objective

  • Define the role of the supervisor
  • Develop key supervisory skills, including planning, organizing, and controlling
  • Improve communication skills
  • Develop skills for running effective meetings

    Activities Cover

    • Discipline
    • Planning and setting objectives
    • Decision making
    • Problem solving

    • 50 Activities for Developing Supervisory Skills $159.99 [Add to Cart]
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    Grand Canyon Adventures

    Three new simulations! Now there are six realistic adventure simulations in all! Set in America's most popular scenic wonder!

    Take participants on an unforgettable learning adventure! Set in the Grand Canyon, these stimulating group activities provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building.

    Use Grand Canyon Adventures for active learning in:

    • Creativity and Problem Solving
    • Collaboration
    • Teamwork
    • Leadership
    • Conflict Resolution
    • Consultation

    More than the usual consensus-building activities
    The creative design of the participant scenario booklets gives these learning activities a distinct advantage over other consensus-building simulations by supporting participants throughout the activity with helpful techniques and key learning points.

    Six related activities provide new training flexibility
    The Grand Canyon Adventures package includes three interrelated activities on problem solving, collaboration, and consensus decision making, which makes the program extremely flexible. Use all six activities with your entire team, or split up your group to focus on individualized skill development with a single activity.

    Inspiring DVD gets participants involved
    Start your session with The River Song, an 18-minute video which sets the scene for the simulations. It is an all-original, breathtaking video tour of the sites within the Grand Canyon where the simulations take place. It will motivate and focus participants on the activities, and ensure high-impact learning.

    Stranded in Grand Canyon
    A Creative Problem-Solving Adventure: In this activity, set on the Colorado River, the group must find its way out of the canyon using the problem-solving method provided. 1 “2 hours. (additional copies/ 5 pack $29.95 / Code SIGC)

    Incident at Elves Chasm: Action Plan
    Consensus and Consultation In this simulation, set on the Colorado River, a crisis has occurred and the group must build consensus and create a plan of action. 1 to 2 hours. (additional copies/ 5 pack $29.95 / Code IECAP)

    Incident at Elves Chasm: Priority Setting
    Consensus and Consultation In this simulation, a crisis has occurred and you as an individual and then with the group practice prioritizing. 1 “2 hours. (additional copies/ 5 pack $29.95 / Code IECPS)

    Hiking Out of Lava Falls
    A Creative Problem-Solving Adventure This activity, based on an actual event and set on canyon trails, gives team members practice in using a proven problem-solving model to accomplish their survival mission. 1 '2 hours. (additional copies/ 5 pack $29.95 Code GCHO)

    Up Deer Creek without a Boatman
    Collaboration Designed for two leaders or two teams, this exercise provides experience in working together and resolving conflict. Participants will assess their own effectiveness based on three measures of collaboration. 1 “2 hours. (additional copies/ 5 pack $29.95 / Code GCDC)

    Overboard in the Roaring River
    The Confluence of Crisis and Management This crisis management simulation, set on the Colorado River, gives groups practice in building consensus and action planning. 1 “2 hours. (additional copies/ 5 pack $29.95 / Code GCRR)

    Grand Canyon Complete Package Includes:

    • 10 copies of Hiking Out of Lava Falls simulation
    • 10 copies of Up Deer Creek simulation
    • 10 copies of Overboard in the Roaring River simulation
    • 10 copies of Incident at Elves Chasm: Action Plan simulation
    • 10 copies of Incident at Elves Chasm: Priority Setting simulation
    • 10 copies of Stranded in Grand Canyon simulation
    • Scenic 18-minute full color video, The River Song
    • Comprehensive Leaders Guide which includes detailed debriefing suggestions, instructions for leading adventure simulations, and valuable tips on involving and motivating participants.

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    Values and Ethics: Situations for Discussion - DVD

    Free Online Preview

    Lay a strong foundation for building and maintaining healthy corporate ethics. Program contains short dramatic vignettes that demonstrate typical every day situations of employees exhibiting questionable ethics.

    As your managers struggle with the issues of ethics in the workplace, they may realize that your employees often do not have a clear understanding of the difference between ethical and unethical business practices.

    The success of organizations who train their employees on ethics offers proof that honesty really is the best policy - for both your organization and your employees. That's why it's critical for you to clearly communicate exactly what the ethical and moral expectations are for your employees. Your organization's bottom line depends on it!

    Values and Ethics can help your organization reduce wasted time and money, while increasing employee morale, confidentiality and productivity.

    Synopsis

    Values and Ethics is a series of 12 short dramatic What Would You Do? vignettes. Each situation is followed by a short video break to allow for group discussion. After each discussion, you can summarize by communicating your organization's policy on the situation presented.

    Some video situations include:

    • Using an organization's toll-free number, copier and office supplies for personal use
    • Abusing confidential privileges
    • Wasting company time
    • Not being honest with coworkers and managers

    Participants will learn to use the three-step checklist to decide if each situation is ethical: 1) Is it legal? 2) Is it a win-win situation? 3) Would you do the same thing if someone you respected were watching?

    Key Training Points:

    • Recognize unethical employee behaviors
    • Implement ethical business practices
    • Understand your corporate ethics philosophy
    • Respond correctly to ethical situations
    • Develop a clear understanding of business ethics
    • Reduce wasted time, money and productivity
    • Discuss the three-step checklist to ethical decision making

    Length: 12 min. Includes Training Leader's Guide and Doing the Right Thing book

    • Values and Ethics: Situations for Discussion - DVD $550.00 [Add to Cart]
    • Values and Ethics: Situations for Discussion - DVD Rental $295.00 [Add to Cart]
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    Dialogue - Now You're Talking! Series - DVD

    This program is also available for online training. See details below.

    Request a free online preview!

    Through a series of short dramatizations this unique series explores the rules and techniques that distinguish a Dialogue from other forms of communication, such as debate or negotiation. The series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication. In so doing we build mutual trust and respect.

    Each program in the series can stand alone and may be licensed separately. There are volume discounts if you license the entire series or multiple copies of any program.

    Program Contents:

    Communicating in a Diverse World. Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. (25 minutes)

    Dialogue for Cultural Understanding. We apply the skills of dialogue outlined in Program 1 to challenges faced in culturally diverse work environments. We see a dramatization that demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. (24 minutes)

    Dialogue between Genders. A dramatized dialogue shows us how the skills we learned in Program 1 can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. (21 minutes)

    Dialogue among Generations. We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. (24 minutes)

    Program includes: A comprehensive facilitation guide, reproducible handouts and PowerPoint slides for classroom presentation.

    Online Streamed Video Training Option Includes:

    • Post training test
    • Trackable reporting results 24/7
    • Certificates of completion
    • Digital copies of the support materials
    • Customized for you at no additional cost - your logo, your polices and more
    • No need to download or install software - works with any standard browser  

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00
    • Dialogue - Now You're Talking! Series - DVD $1,875.00 [Add to Cart]
    • Dialogue - Now You're Talking! - Dialogue for Cultural Understanding $625.00 [Add to Cart]
    • Dialogue - Now You're Talking! - Dialogue between Genders $625.00 [Add to Cart]
    • Dialogue - Now You're Talking! - Dialogue among Generations $625.00 [Add to Cart]
    • Dialogue - Now You're Talking! - Communicating in a Diverse World $625.00 [Add to Cart]
    • Dialogue - Now You're Talking! Series - Online Preview $0.00 [Add to Cart]
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    Lessons From the New Workplace - DVD

    In step by step detail, this exciting video shows how three vastly different organizations have successfully implemented Dr. Wheatley's concepts within their teams. Looking at these diverse organizations, viewers will find many practical applications on how to analyze their own work roles in new and more productive ways.

    All three organizations focus on three areas - or domains- that have enabled them to become more adaptive and responsive: opening the flow of Information in the work environment; forming Relationships that maximize informational flow and organizational performance; and using their awareness of the organization's Vision or identity to guide, influence, and support organizational decision making and behavior.

    Participants will learn:

    • what it means to be part of a learning organization
    • the importance of the effective exchange and utilization of information
    • mapping organizational vision and values onto even simple tasks

    Program Contents: A 23 minute VHS or DVD, Leader's Guide

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    Training House Reproducible Games and Simulations

    Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

    This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants.

    Games and Simulations Cover

     

    • Time Management
    • Communication
    • Leadership Skills
    • Presentation Skills
    • Team Building
    • Goal Setting
    • Problem Solving
    • Decision Making

     

    • Training House Reproducible Games and Simulations $199.99 [Add to Cart]
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    Making Team Decisions

    When working in teams, it is critical to make decisions that all team members agree with and support. In this workshop, team members learn four basic decision making approaches and identify why consensus decision making is most beneficial in a team setting.

    Workshop Includes:

    • Instructor's Guide
    • Lesson plans and activities
    • Instruments (if applicable)
    • Participant Course-book
    • Transparency Masters

    Time Required: 2 hours

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    Making Team Meetings Work
    Meetings are the hub of team communication and decision making. This workshop addresses why meetings should be called, how to prepare for them, and most importantly how to conduct them effectively.

    Workshop Includes:

    • Instructor's Guide
    • Lesson plans and activities
    • Instruments (if applicable)
    • Participant Course-book
    • Transparency Masters

    Time Required: 4 hours

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    Changing Pace - Binder/Book

    This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. It contains sixty-three creative games that can be conducted easily and safely with a minimum of materials and preparation. Many of the activities can be run equally well indoors.

    Each activity is presented in a standard format that includes a summary, a statement of objectives, a note of any materials required, time requirements, and detailed guidance on the effective use of the games in training. The games vary in length from a few minutes to over an hour. Together they provide a rich store of adventure, energy, and memorable learning.

    Games Teach

    • Cooperation
    • Decision making
    • Ethics
    • Goal-setting
    • Planning
    • Rewards
    • Trust
    • Inter-team collaboration
    • Communication
    • Creativity
    • Leadership
    • Problem solving
    • Risk taking
    • Team learning

     

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    The AMA DISC Survey (10 Pack)

    The AMA DISC Survey is designed and intended to be used for individual, group, and organizational development. The survey is equally suitable for managers, work group or team members, and individual contributors. The personal styles measured by the survey are relevant to programs focusing on personal development, problem solving and decision making, time management, interpersonal relations, conflict management, team building, and organizational change.

    The AMA DISC Survey has several unique features that provide distinct advantages over alternative personal style assessments. These include:

    • The Survey is explicitly oriented toward work-related behaviors.
    • The Survey is designed to enhance reliability and validity.
    • The Survey is printed on NCR (no carbon required) paper (easy to score).
    • The Survey provides an efficient way for people to learnabout their styles.

    The AMA DISC Survey comes with a Debriefing Guide that includes seven modules, each of which take approximately 5 to 10 minutes to complete. The Debriefing Guide provides facilitators and respondents with a variety of options for understanding and applying The AMA DISC Survey:

    • The Guide provides interpretations of dominant styles, as well as style combinations.
    • The Guide encourages participants to apply the information presented.
    • The Guide enables participants to examine the positive and negative aspects of their styles.
    • The Guide is oriented toward self-development.
    • The Guide can be used in a number of ways.

    The AMA DISC Survey takes approximately 30 to 40 minutes to administer, score, and debrief.

    The AMA DISC Survey can be used as an introduction to personal styles, or it can be used as the basis for a half-day session on personal, interpersonal, team, or organizational development. Appendix B presents a number of suggested program designs for using The AMA DISC Survey to accomplish different objectives. A set of transparency masters is contained in Appendix C.

     

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    Decisions, decisions - DVD

    Produced - 1982

    Free Preview

    Two clear stages in the decision process are revealed in this humorous program: making the decision and making it happen. A board of Great Decision Makers confronts Alan Moore (John Cleese) to review an office move that went disastrously wrong. Had he not ignored the basic principles of decision-making, things could have been different.

    The benefits

    • Managers will be able to make good, effective decisions
    • They will learn to communicate and make the decision happen

    Mangers will be able to make solid -informed decisions and communicate them to the rest of the staff.

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    Manager's Library - (10 DVD Set)

    Improve your management team with the new Manager's Library. Comprised of 10 DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition.

    Your cost $999.50! If you were to buy these programs individually the total would be $1,299.50. Buy the complete library and save $300.00!

    The Manager's Library includes the following titles:

    • How to Deal with Cultural Diversity in the Work Place
    • Prevent Sexual Harassment in the Work Place
    • Negotiating for Business Results
    • Succeed by Coaching
    • Empowering Employees
    • How to Supervise People
    • The New Supervisor: Skills for Success
    • Hiring the Best
    • How to Hold Successful Meetings
    • Time Management: Get the Most Out of Your Time

    Information about each program may be found under the individual listing on the website.

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    Time Management: A Productivity Plan - DVD

    Free Online Preview

    This course is also available for online training, see details below.

    This program will help teach your fellow managers and other employees how to use state-of-the-art time-management techniques to increase productivity and create a less stressful work environment.

    • Identifying time-wasters
    • Goal setting
    • Communicating effectively

    Added features and benefits of DVD training include:

    • English and Spanish versions – many also include Portuguese
    • A customizable PowerPoint™ presentation
    • Informative training points and bonus material for refresher or training talks
    • Video-enriched training organized by learning objectives that facilitates discussion
    • A printable Leader's Guide

    Length: 25 minutes

    Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $745.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

    • Time Management: A Productivity Plan - DVD $845.00 [Add to Cart]
    • Time Management: A Productivity Plan: DVD Rental $150.00 [Add to Cart]
    • Time Management: A Productivity Plan - DVD Rental $295.00 [Add to Cart]
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    Accountability Toolkit (Government Version) - DVD
    2009 Release!

    What makes a government agency accountable? It is a willingness to be answerable and accessible to the public. And while the specifics of an accountability initiative can vary from one agency to the next, all have one thing in common: Everyone -- from the top down -- must demonstrate personal responsibility and integrity.

    Designed specifically for government training, the 9 categories in this Toolkit, containing a total of 35 video clips, will help you demonstrate what it looks like when people hold themselves, each other and the organization accountable for keeping commitments and achieving results. It only includes clips that are set in a government agency or take place in a "generic work environment" that could be a government facility.

    This Toolkit contains 35 unique video clips that fall within 9 categories of personal responsibility and accountability. It only includes clips that are set in a government agency or take place in a "generic work environment" that could easily be a government agency or government-run facility. The clips are provided on DVD and CD-ROM so that you can play them right off the DVD or embed them into a PowerPoint Presentation.

    In these categories, the clips can be used to make the following points:

    ~ Take Ownership and Keep Commitments - When accepting responsibility for a task or project, take full ownership and do what you say you're going to do. For clarity, set deadlines-then keep them. When necessary, communicate and renegotiate commitments that cannot be met.

    ~ Be Proactive - Take the initiative in seeking improvements to processes and practices. Work to improve your own skills, and influence others toward improvement.

    ~ Communicate With Clarity and Set Measurable Goals - Getting to the right result requires clear agreements and an understanding of expectations and instructions. Accountability for results begins with clear directions, and places responsibility on both parties for clarification.

    ~ Be Ethical - Know what's right-by law, by policy, by procedure, by best professional practice-and act accordingly. Make decisions for the best outcome when two "rights" conflict. Speak out when someone acts unethically.

    ~ Be a Problem-Solver - Apply your own experience and knowledge to every problem. With this problem-solving mindset, you'll plan and take action towards a solution, rather than waiting for others to get things started.

    ~ Serve the Public Professionally - Every person you serve and work with deserves your best effort, whether it's a problem to be solved or a transaction to complete. Know the technical and procedural aspects of your work and bring a positive attitude to the service you provide -- the public expects competence and is paying you for it.

    ~ Don't Be Afraid to Speak-Up - Know what you need and what you deserve. In a professional manner, let others know it too. Those you work with and for may not realize when their actions are getting in the way. Claim what you need to do your best work.

    ~ Accept Feedback and Learn From Mistakes - Learning and changing direction happen quickly and frequently in an accountable environment. Listen non-defensively, give proper consideration to what's being said, choose to adjust, and move on.

    ~ Supervising and Managing an Accountable Workforce - Often held accountable for the work of others, managers and supervisors must first model accountable behaviors, then learn to require this type of personal responsibility from those who report to them. The manager's tone of voice, choice of words and standard-setting behaviors can make or break an accountable workteam!

    The Toolkit package includes a Leader's Guide with discussion questions for each clip that will help stimulate further discussion and learning.

    Program Includes

    • Chaptered video clips on DVD
    • Chaptered video clips on CD-ROM for importing into powerpoint presentations
    • Leader's Guide PDF on the CD-ROM
    • Flash Tutorial and Instructions on how to import video clips into a PowerPoint Presentation on the CD-ROM

    • Accountability Toolkit (Government Version) - DVD $695.00 [Add to Cart]
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    The Clarity Imperative - DVD

    Release - 2009

    Free Online Preview

    The world's most successful teams and organizations have one thing in common.

    Clarity

    In these groups, everyone knows and can articulate what they do, the direction in which they're moving and what the culture is really all about.

    Use of this program can lead to:

    • Effective Talent Management - Organizations recruit for and hire people whose values are in line with those of the organization and who will fit into the culture.
    • Productivity Improvement - Clarity of purpose and direction prevents a lot of wasted time and energy. Leaders and employees can walk away from opportunities/offerings that don't support what the organization is really trying to accomplish. Decision making and goal setting are streamlined because everyone is working from the same understanding about what is important.
    • Increased Employee Engagement - People buy-in more easily when they are clear about what their organization stands for, where it is headed and how their role plays a part in the overall plan.
    • Improved Sales and Customer Loyalty - Clear messaging leads to a stronger brand. Consistency in messaging increases customer trust and loyalty.

    The essence of a brand lies in its consistency. This timely program gives much needed help to those who have been searching for an effective way to align the organization around a clear message despite ever-changing conditions. 

    Content:

    • DVD
    • Leader's Guide with reproducible Participant Worksheets
    • 10 Reminder Cards
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    Developing Employees Courseware

    Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships.

    Developing Employees is part of the Professional Skills Courseware Collection of 8 highly effective, interactive, experiential training programs that comes complete, but can also be edited in Microsoft Word to match you specific situation. Developing Employees Courseware Includes:

    • Pre and Post Tests
    • Lesson Plans
    • Workshop Outline
    • Trainer's Quick-Start
    • Instructor's Guide
    • Participant Coursebook
    • Participant Evaluation Form
    • Self and Supervisor Development Planning Worksheets
    • PowerPoint Presentation
    • Unlimited ability to modify, re-brand, and print any of these training resources at a single site in any quantity

    Each workshop is provided with a job-aid to assist trainers in customizing the content should they decide to do so.

    Organization Outcomes with Developing Employees Courseware:

    • Supervisors become more skilled communicators and build stronger relationships with employees.
    • Supervisors create a more motivational work environment for direct reports.
    • Employees progress more quickly from novice to mastery in their responsibilities
    • Supervisors build continuous performance feedback into their daily dialogues with employees
    • Supervisors empower employees and delegate appropriately.
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    Emotion vs. Analytics: Decision Making and the Biased Brain - DVD

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    Duration: 61 Minutes  
     
    Is it best to be emotionless and analytical in decision making? When our goal is to be decisive, the answer is a resounding No. Instead, harnessing the power of emotions is critical. Studies of the neural underpinnings of decision making show that our brains start by evaluating options analytically. But very soon—usually based on first impressions—we create an emotional front-runner. We then continue down a path of predecisional distortion, which biases further evaluation. Rather than creating bad decisions, however, this distortion leads to more confident, committed decision making. 
     
    This natural process works best for tradeoff conflicts: deciding between current options. It also works well for decisions involving innovation, growth and expansion. But in cases of sequential conflicts—or when the risk of danger or a bad outcome is greater—taking a more analytical approach is the better choice. Dr. Shiv describes specific techniques for gathering data, group decision making, accessing your gut feelings, and knowing when to allow the contrarians to dominate the discussion.
     
    Baba Shiv, whose research is in the area of neuroeconomics, is Director of the Strategic Marketing Management Executive Program at Stanford University and editor of the Journal of Consumer Research. He received his MBA from the Indian Institute of Management and PhD from Duke University.

    • Emotion vs. Analytics: Decision Making and the Biased Brain - DVD $129.99 [Add to Cart]
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    A Leader’s Guide to Delegating - DVD

    Produced - 2007

    Free Online Preview

     

    This course is also available for online training, see details below.

    What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers.

    Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position.

    This training program provides a plan for successful delegation, presented in five steps:

     

    • Analyze the Task: Get specific about what needs to be done to achieve the goal. This includes setting a deadline and sizing up resources.
    • Choose the Right Delegatee: The right candidate should be highly motivated and possess the needed skills for the assignment.
    • Assign the Task: Give clear instructions on desired outcomes – down to the details like resources available, deadlines, follow up steps and the amount of authority being given.
    • Execute the Task: During the task, ensure that other team members are ready to support him/her by communicating the assignment and the authority given.
    • Conduct Regular Feedback Sessions: Monitor issues so they don’t become problems, and give the person opportunities to ask questions about the assignment.

    Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity.

    Program Includes: VHS or DVD, Facilitator’s Guide, CD-ROM with PowerPoint Presentation and a pdf of the Delegatee Checklist, 10 Participant Workbooks, 10 Reminder Cards

     

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

     

    • A Leader’s Guide to Delegating - DVD $995.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Rental $275.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Preview $0.00 [Add to Cart]
    • A Leader’s Guide to Delegating - Online Course $9.95 [Add to Cart]
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    The Unorganized Manager: Part 2 - DVD

    Featuring John Cleese, Nigel Lindsay and Beatie Edney. Release date: 1996

    Free Preview

    The first two parts of The unorganized manager series show that no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time.

    In Part 2: salvation the manager has returned to Earth full of enthusiasm, but his inability to establish priorities and to delegate effectively lands him back in front of St Peter. The program shows why managers should consider the actual purpose of their jobs, and not the function. They must learn how to schedule time for active tasks, while leaving time for reactive tasks. By delegating and retaining responsibility, they will make more effective use of their own time and that of their team, and contribute to everyone’s motivation and morale.

    The benefits

    • Ideal for incorporating into time management and delegation courses at junior management level
    • Engaging and humorous plot to make messages highly memorable
    • Wrong-way, right-way scenarios help managers learn practical skills

    Program includes: DVD or VHS, (29 mins), Meeting break DVD, Course leader’s guide,Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk

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    The Unorganized Manager: Part 1 - DVD

    Featuring John Cleese

    Free Preview

    The first two parts of The unorganized manager series show that no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time.

    In Part 3: damnation a hard-working manager is so disorganised that he unwittingly makes the lives of his family and colleagues a misery. His disorganisation leads to an early heart attack and a confrontation with St Peter. By being given a second chance on Earth, he is able to learn the principles of time management in a way that viewers, many of whom will be unaware of their own faults, can easily relate to.

    The benefits

    • Ideal for incorporating into time management and delegation courses at junior management level
    • Engaging and humorous plot to make messages highly memorable
    • Wrong-way, right-way scenarios help managers learn practical skills

    Release date: 1996

    Program includes: DVD or VHS, (25 mins), Meeting break DVD, Course leader’s guide, Delegate worksheets on disk Powerpoint slides/OHPs on disk and Self-study workbook

     


     

    Managing People Who Work Remotely 

    7/27/2010 - Live Audio Conference

    This training session will teach you to maximize the advantages of employees working remotely to produce excellent and on-time project results!