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 Disabilities As you know, it's extremely important to recognize the various forms of harassment and train all employees to prevent them in your organization. In addition to sexual harassment, there are liability issues associated with harassment based on race, color, national origin, religion, gender, disability, age and other characteristics protected by law. Harassment can take the form of jokes, negative stereotyping, hostile acts or simple thoughtless comments but the ultimate outcome is the same: emotional stress, low employee morale, reduced productivity, and even costly litigation. The training package covers:
Program includes: A 21 Minute Video or DVD, 50 employee handbooks and expanded leader's guide.
Online Training Pricing Option:
 At last there is a practical guide that makes sense out of federal and state regulations having to do with the Americans with Disabilities Act (ADA). The Complete Guide to ADA Compliance delivers plain-English explanations of the federal ADA, its regulations, the numerous policy guidance documents issued by the EEOC and Department of Labor, along with 50 state regulation coverage. The Complete Guide to ADA Compliance will make it easy for you to:
One easy-to-use volume contains:
 For every HR disaster that you face in your organization, you probably deal with many more minor (but persistent) aggravations with your workers every day -- everything from chronic tardiness in the mornings, lunch hours that stretch too long, and frequent absenteeism to harassment accusations, employee dishonesty, and workers who simply cannot get along. Unfortunately, dealing with these minor HR complaints can sap your energy and tie you in knots worse than any full-blown crisis. And it’s surprising how many landmark, precedent-setting state and federal court cases started out as simple workplace complaints. How can you handle these day-to-day employee problems most effectively? What steps could you take to prevent them in the first place? And, when do these minor issues become symptoms of larger underlying problems with your workforce? Order our 90-minute audio conference recording, which took place on December 20, 2006, and learn the basics of identifying, solving, and preventing common HR complaints. Our experts will share the most effective strategies for handling many different types of everyday HR concerns. You and Your Colleagues Will Learn:
This conference took place on Wednesday, December 20, 2006.
About Your Speakers:
Approved for Recertification Credit
 Have you ever felt helpless in the face of sky-high workers’ comp costs? You CAN take action to control costs. In fact, minimizing claims costs is one of the most significant ways you can contribute to your organization’s financial success. Every dollar you save goes straight to the bottom line. We brought together two expert speakers who can show you how to save your organization money. YOU AND YOUR COLLEAGUES WILL LEARN:
This conference was recorded on Thursday, March 23, 2006 About Your Speakers: CAROLYN SUE JENKINS, Esq., has extensive experience in defending workers' compensation cases and is certified by the State Bar of California as a specialist in Workers' Compensation. As a partner with Jeffer, Mangels, Butler & Marmaro, she counsels employers in disability-related matters arising under the Family and Medical Leave Act, as well as the Americans with Disabilities Act. Ms. Jenkins also represents public and private employers in employee benefit matters, particularly plan design and compliance. Additionally, Ms. Jenkins has 30 years' experience in commercial lines property and casualty insurance, including loss control, risk management, and underwriting. SALLY P. BROWN, RN, BS, COHN-S, CCM, is the director of Occupational Health Services for Sandler Occupational Medicine Associates in Newark, Delaware. Ms. Brown works directly with employers all across the United States in helping them control medical and health costs through proactive employee monitoring, evaluation, and return-to-work programs. Ms. Brown's experiance includes direct patient care; she is also a corporate health services director and consultant for insurance carriers. Ms. Brown is a Certified Occupational Health Nurse Specialist and Certified Case Manager.
This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certificate Insitute.
 Released - 2005 Office, Industrial, Hospitality, Government, Healthcare & Retail Versions Available!Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization! Harassment Is offers realistic scenarios representing many different forms of harassment based on sex, age, race, disability, religion, and sexual orientation. Each harassment situation is presented by an on-camera host who adds additional content and insights to enhance the comprehension and retention of this critical information. Harassment Is will raise awareness regarding harassment and explain the do's and don'ts of creating a respectful work environment for everyone. Harassment Is will help employees learn how to...
Program includes: A 22 minute DVD or video, 10 Harassment Is Employee handbooks, leader's guide with customizable Harassment Is PowerPoint
Online Training Pricing Option:
 Reviews ADA guidelines and provides how-to compliance. explanations.Filled with how-to explanations, this manual makes it easy to develop and maintain an Americans With Disabilities Act (ADA) compliance program at your facility. Americans With Disabilities Compliance Manual explains ADA guidelines relating to hiring, training, and compensation ... and gives valuable advice for creating a safe working environment, responding to emergency situations, and more. Some of the main topics covered include:
This handy compliance tool also provides helpful examples that illustrate key ADA requirements. Format: Loose-leaf, 3-ring bound. 1,125 pages. $299.99 [Add to Cart]  Created specifically with the new "Preventing Discrimination in the Workplace" booklet, this PowerPoint kit gives you an out of the box training class that is completely done for you. Explains to all employees the zero tolerance policy concerning all forms of discrimination-sexual, religious, race, age, disability, or national origin. You get 20 employee booklets and a voucher to purchase unlimited copies at an additional 10% savings off the regular discount booklet price. This product can also help to ensure that your company is in compliance with title VII, EPA, and ADEA.
 Fast paced, energetic and loaded with excitement...the What do you Say? Training program puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations. It then provides realistic, practical answers that they can use on the job immediately. Delivering up another large dose of fun... the What do you Say? Card Game is grounded in the real world. Employees have to think quickly as they win cheers, Service Bucks and points. It's a great mix of serious fun and high impact learning. A powerful tool that no employee should be without... the What do you Say? Employee Handbook takes over where the training video and game leave off, providing practical answers to over 100 difficult customer service situations, including disruptive guests, diversity challenges, disability issues, etiquette and more. Program Includes: A 22 minute video or DVD, 10 Pocket Cards, 10 Employee Handbooks, 1 Card Game with Service Buck, 1 Customer Comment Program and 1 -30 Page Manager's Guide.
 FMLA/ADA Training Presentation in Microsoft PowerPoint has a totally redesigned appearance and interface and is the quick, professional way to train your supervisors on FMLA, ADA, and the interaction between the two. The fully prepared and customizable training meeting and PowerPoint slides explain the Family Medical Leave Act and Americans with Disabilities Act so supervisors understand how to avoid making serious mistakes in their everyday employment decisions. Some of the key training topics covered are:
 Click 'n Train: ADA - What Supervisors Need to Know There are between 40 and 50 million Americans with physical or mental disabilities. While these people also have valuable aptitudes, job skills, and experience, they often face job discrimination because of their disabilities. The Americans with Disabilities Act (ADA) was enacted to eliminate such discrimination and provide all Americans—with or without disabilities—with equal employment opportunities. The new Click 'n Train PowerPoint® presentation trains supervisors on the basic requirements of the ADA, which will help them make fair hiring, promotion, and job assignment decisions. ADA - What Supervisors Need to Know includes:
 To prevent discrimination, you have to understand the sinister psychology behind it. This program defines discrimination, outlines how its subtle and not-so-subtle forms can destroy relationships and explains how pre-judgment, mistaken assumptions and fear spread malice can lead to damaged camaraderie, lower production and high employee turnover.
Added features and benefits of DVD training include:
Length: 24 minutes
 Helps managers and supervisors meet ADA requirements at actual work situations. Assuring compliance with ADA, the Americans with Disabilities Act, requires knowledge of what accommodations are and are not required for disabled job applicants and employees. Managers and supervisors must deal with disabled job applicants in pre-employment interviews, in post job offer discussions and daily workplace relationships. Their good intentions but lack of information can lead to expensive mistakes. Award winning video dramatizations and narrative clearly define the intent of the Americans with Disabilities Act and how to comply with the act. Failure to train can be a costly mistake. Includes: 25 minute DVD
 This program is also available for online training. See details below. The ADA Revisited (24 minutes) combines analysis of the ADA by a team of legal experts as well as interviews with employees with disabilities and their managers to provide a balanced view of the impact of the ADA in today’s workplaces. We examine the law’s requirements regarding interviewing and hiring practices, what constitutes equal access to employment benefits and training, how to determine the “essential functions” of a job, as well as what “reasonable accommodations” are and when they are needed. Support Materials The ADA Revisited comes with a comprehensive facilitation package that includes a training guide with course outlines for shorter or more complete training, reproducible handouts, and a Questions & Answers publication from the US Department of Justice and the EEOC. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
 Order this practical, detailed 90-minute audio conference—our experts will explain the most common “gotchas” in this area, and how to avoid pitfalls like those described above. You’ll learn the proper steps for managing employees who claim a disability, how to correctly interpret federal and state laws in the context of specific situations, how to investigate possible disability fraud, and – perhaps most important – how to fix the mistakes you’ve already made without increasing your legal exposure. You'll learn:
This audio conference was recorded on Thursday, August 23, 2007 About Your Speaker: Marie Kenny, Esq., is a partner in the San Diego, California, office of law firm Luce Forward. She represents employers in federal and state court litigation involving disability, wrongful termination, discrimination, harassment, retaliation, unfair competition, and wage and hour claims. Kenny represents employers before numerous state and federal agencies, and she is the former co-chair of the labor and employment law section of the San Diego County Bar Association and an adjunct professor of employment law for San Diego State University. She earned her law degree from the University of San Diego.
 For over 20 years, human resource managers have relied on this practical state labor laws resource to understand and stay on top of ever-changing employment regulations in their states. No wonder we’ve heard so many nice names for What to Do About Personnel Problems – we’ve even been called the “HR Bible”!
Note:This program is available for all 50 states. Please select your specific state when placing the order online.
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