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Business Training Media offers a wide selection of human resources training programs. We also offer Online Human Resource Programs for employee training and development.
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It's About Respect: Recognizing Harassment in a Diverse Workplace (Office Version) - DVD

Free Online Preview

As you know, it's extremely important to recognize the various forms of harassment and train all employees to prevent them in your organization. In addition to sexual harassment, there are liability issues associated with harassment based on race, color, national origin, religion, gender, disability, age and other characteristics protected by law. Harassment can take the form of jokes, negative stereotyping, hostile acts or simple thoughtless comments but the ultimate outcome is the same: emotional stress, low employee morale, reduced productivity, and even costly litigation.

The training package covers:

  • The various types and forms of harassment
  • The financial and hard-to-measure costs of harassment
  • Practical guidelines to prevent harassment
  • How to respond if you witness or become victim to harassment

Program includes: A 21 Minute Video or DVD, 50 employee handbooks and expanded leader's guide.

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $745.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

    • It's About Respect: Recognizing Harassment in a Diverse Workplace (Office Version) - DVD $745.00 [Add to Cart]
    • It's About Respect: Recognizing Harassment in a Diverse Workplace (Office Version) - VHS $745.00 [Add to Cart]
    • It's About Respect: Recognizing Harassment in a Diverse Workplace - DVD (Industrial Version) - DVD $745.00 [Add to Cart]
    • It's About Respect: Recognizing Harassment in a Diverse Workplace(Online Course) $5.00 [Add to Cart]
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    The Complete Guide to ADA Compliance

    At last there is a practical guide that makes sense out of federal and state regulations having to do with the Americans with Disabilities Act (ADA).

    The Complete Guide to ADA Compliance delivers plain-English explanations of the federal ADA, its regulations, the numerous policy guidance documents issued by the EEOC and Department of Labor, along with 50 state regulation coverage.

    The Complete Guide to ADA Compliance will make it easy for you to:

    • Determine when an employee is covered by the ADA, obtain reliable medical certification of disabilities, discuss reasonable accommodations, and choose a reasonable accommodation without running afoul of the law.
    • Coordinate leave issues when the Family and Medical Leave Act (FMLA), state workers' compensation laws, and/or the ADA apply. The Guide's easy-to-use leave interplay chart makes comparisons easy.
    • Conduct interviews, hire, and terminate employees without fear. Know the disability laws and rules, learn how to document management decisions and avoid discrimination claims.
    • Interpret and clarify key ADA issues. Learn how to handle medical examinations, physicals, psychiatric conditions, alcoholism and drug testing, and abuse in the workplace. Plus help on the government's new guidance on intellectual disabilities and hidden disabilities.

    One easy-to-use volume contains:

    • Well-organized and easy-to-understand ADA compliance guidance.
    • Comprehensive breakdown of all 50 state disability laws.
    • Model forms, checklists, and policies for your EEO and disability accommodation efforts.
    • Full-text regulations, EEOC and DOL Guidance Documents, FAQs, fact sheets, and a handy resource guide of agencies and associations waiting to help you with disability issues.

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    Human Resources Management Guide: An Essential Tool for Managing Day-to-Day HR Responsibilities

    Designed to meet the unique compliance needs of HR professionals, The Human Resources Management Guide is packed with a wide range of essential HR and labor-related information.

    It explains regulatory requirements in easy-to-understand terms, includes best practices, and gives you valuable insight on how to handle specific HR issues like employee compensation, recruiting, COBRA, harassment, and unemployment compensation. Plus, the guide is attorney-reviewed so you can feel confident in the decisions you make.

    The Human Resources Management Guide features an easy-to-follow format and helps you quickly reference information on:

    • Management - Organizational design/structure, environmental scanning, ROI of HR, HR audits, government contracts, succession planning, 360 degree feedback
    • Hiring - Job analysis, job descriptions, recruiting, recruiting on the internet, interviewing, immigration, background checks, FTC rules regarding disposal of background check info, affirmative action, equal employment opportunity, contractors, leasing employees, employee information, tests/exams
    • New Employees - Employee orientation, employee handbooks, relocation, policies and procedures, training, international employees
    • Wages & Hours - Time off (vacation, leaves), wages and hours, pay administration, job evaluation
    • Benefits - Mandated (Social Security, Medicare, FMLA, etc.), voluntary (health care, disability, deferred compensation, retirement, life insurance, tuition reimbursement, etc.), ERISA considerations; includes USERRA poster/notice
    • Employee Relations - Retention strategies, performance reviews, work/life balance (flexible scheduling, dependent care, etc.), wellness, discipline, training, employee development, labor relations
    • Discrimination and Employee Protection - Discrimination, diversity, whistleblower, polygraphs, drug testing, privacy, retaliation.
    • Safety and Security - Workplace safety, workplace security, security cameras, workplace violence, emergency procedures/preparedness.
    • Workers' Compensation - MOD rate, proactive prevention, medical management, rehabilitation, fraud
    • Employee Separation - Exit interviews, COBRA, unemployment compensation, downsizing/layoffs/reduction in force
    • Recordkeeping and Documentation -Recordkeeping, posters, forms
    • Driver Issues - Unique issues affecting the CMV drivers that go above and beyond HR-related issues of your other employees

    In addition to all of this real-world compliance guidance, you'll find FAQs for each chapter, sample forms and documents, checklists, definitions, and other helpful tools.

    This handy guide is a great help in managing your day-to-day HR issues, establishing the necessary HR policies and procedures, and staying up-to-date on the legal issues that affect your company.

    735 pages

    Because regulations and best practices change frequently, keeping this guide current is essential. The Keller's Update Service is the easiest, most economical way! Plus, save big when you subscribe for more than 1 year ... 3- and 5-year subscriptions available at discounted prices!

    • Human Resources Management Guide: An Essential Tool for Managing Day-to-Day HR Responsibilities $299.99 [Add to Cart]
    • Human Resources Management Guide: An Essential Tool for Managing Day-to-Day HR Responsibilities (3-Year Update Service) $539.99 [Add to Cart]
    • Human Resources Management Guide: An Essential Tool for Managing Day-to-Day HR Responsibilities (1-Year Update Service) $324.99 [Add to Cart]
    • Human Resources Management Guide: An Essential Tool for Managing Day-to-Day HR Responsibilities (5-Year Update Service) $699.99 [Add to Cart]
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    Human Resources Administration Audio Conference on CD

    For every HR disaster that you face in your organization, you probably deal with many more minor (but persistent) aggravations with your workers every day -- everything from chronic tardiness in the mornings, lunch hours that stretch too long, and frequent absenteeism to harassment accusations, employee dishonesty, and workers who simply cannot get along.

    Unfortunately, dealing with these minor HR complaints can sap your energy and tie you in knots worse than any full-blown crisis. And it’s surprising how many landmark, precedent-setting state and federal court cases started out as simple workplace complaints.

    How can you handle these day-to-day employee problems most effectively? What steps could you take to prevent them in the first place? And, when do these minor issues become symptoms of larger underlying problems with your workforce?

    Order our 90-minute audio conference recording, which took place on December 20, 2006, and learn the basics of identifying, solving, and preventing common HR complaints. Our experts will share the most effective strategies for handling many different types of everyday HR concerns.

    You and Your Colleagues Will Learn:

    • The basic steps you should follow when addressing any HR complaint (major or minor) to protect your organization, and yourself, legally
    • How to tell the difference between isolated workplace incidents and symptoms of bigger HR problems
    • Proven techniques for addressing employee misbehavior that just falls short of triggering your standard HR discipline policies (e.g., occasional absences that are obvious paid-time-off abuses)
    • How you can take the pulse of your workplace and monitor these everyday HR concerns without turning into “Big Brother”
    • Hands-on, practical advice for resolving many common types of HR complaints -- everything from workers wearing too much fragrance or applicants stretching the truth on their resumes to employees who constantly argue with each other or who take frequent “smoke breaks”

    This conference took place on Wednesday, December 20, 2006.

    About Your Speakers:
    Mary L. Topliff founded her San Francisco law firm, the Law Offices of Mary L. Topliff, in 1997. She specializes in employment law counseling, training, and compliance, with a focus on practical, proactive solutions to employee relations issues. Topliff regularly advises business owners and human resources professionals on all aspects of workplace issues, from harassment prevention and exempt/nonexempt job classifications to disability accommodations and leaves of absence, among many other topics. She has held leadership positions within the Society of Human Resource Management and the Northern California Human Resources Association. She received her Juris Doctor degree from The Ohio State University School of Law.

    Approved for Recertification Credit
    This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

    • Human Resources Administration Audio Conference on CD $399.99 [Add to Cart]
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    Controlling Workers’ Comp Costs Audio Conference on CD

    Have you ever felt helpless in the face of sky-high workers’ comp costs?

    You CAN take action to control costs. In fact, minimizing claims costs is one of the most significant ways you can contribute to your organization’s financial success. Every dollar you save goes straight to the bottom line.

    We brought together two expert speakers who can show you how to save your organization money.

    YOU AND YOUR COLLEAGUES WILL LEARN:

    • The 5 best ways to control and lower workers’ comp costs
    • How to get your workers involved in safety and injury prevention to reduce claims
    • Why, when, and how you should communicate with injured workers
    • How to proactively monitor claims—and spot the red flags that signal something gone astray
    • How to set up a return-to-work program for injured employees that not only lowers costs but also improves employee morale
    • What to do when you suspect a fraudulent claim
    • How to work with your insurance provider to get more than just coverage from the money that you’re already spending
    • The best practices of small and large employers

    This conference was recorded on Thursday, March 23, 2006

    About Your Speakers:

    CAROLYN SUE JENKINS, Esq., has extensive experience in defending workers' compensation cases and is certified by the State Bar of California as a specialist in Workers' Compensation. As a partner with Jeffer, Mangels, Butler & Marmaro, she counsels employers in disability-related matters arising under the Family and Medical Leave Act, as well as the Americans with Disabilities Act. Ms. Jenkins also represents public and private employers in employee benefit matters, particularly plan design and compliance. Additionally, Ms. Jenkins has 30 years' experience in commercial lines property and casualty insurance, including loss control, risk management, and underwriting.

    SALLY P. BROWN, RN, BS, COHN-S, CCM, is the director of Occupational Health Services for Sandler Occupational Medicine Associates in Newark, Delaware. Ms. Brown works directly with employers all across the United States in helping them control medical and health costs through proactive employee monitoring, evaluation, and return-to-work programs. Ms. Brown's experiance includes direct patient care; she is also a corporate health services director and consultant for insurance carriers. Ms. Brown is a Certified Occupational Health Nurse Specialist and Certified Case Manager.

    This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certificate Insitute.

    • Controlling Workers’ Comp Costs Audio Conference on CD $399.99 [Add to Cart]
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    Harassment Is (Office Version) - DVD

    Released - 2005

    Free Online Preview

    Office, Industrial, Hospitality, Government, Healthcare & Retail Versions Available!Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization!

    Harassment Is offers realistic scenarios representing many different forms of harassment based on sex, age, race, disability, religion, and sexual orientation. Each harassment situation is presented by an on-camera host who adds additional content and insights to enhance the comprehension and retention of this critical information.

    Harassment Is will raise awareness regarding harassment and explain the do's and don'ts of creating a respectful work environment for everyone.

    Harassment Is will help employees learn how to...

    • Define harassment
    • Identify the various types and forms of harassment
    • Understand the negative impact of harassment
    • Follow practical guidelines to prevent harassment
    • Respond if they witness or become victims to harassment

    Program includes: A 22 minute DVD or video, 10 Harassment Is Employee handbooks, leader's guide with customizable Harassment Is PowerPoint

    Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $845.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

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    Americans With Disabilities Compliance - Binder

    Reviews ADA guidelines and provides how-to compliance.

    explanations.Filled with how-to explanations, this manual makes it easy to develop and maintain an Americans With Disabilities Act (ADA) compliance program at your facility.

    Americans With Disabilities Compliance Manual explains ADA guidelines relating to hiring, training, and compensation ... and gives valuable advice for creating a safe working environment, responding to emergency situations, and more.

    Some of the main topics covered include:

    • What is the ADA?
    • What is a Disability?
    • Workplace Accommodation
    • Enforcement
    • Legal Issues

    This handy compliance tool also provides helpful examples that illustrate key ADA requirements.

    Format: Loose-leaf, 3-ring bound. 1,125 pages.

    $299.99 [Add to Cart]

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    Dyslexia: An Unwrapped Gift - DVD

    Produced - 2001

    One in 25 people are dyslexic, but the teenagers involved in making this program would say that 24 out of 25 people miss out on dyslexia. This program approaches dyslexia from a new angle, exploring how the so-called disability might prove an advantage in an increasingly image-based world. Educational experts from America and England discuss aptitudes of dyslexics, while video diaries show how dyslexia has affected the lives of young people and how they have harnessed its cognitive differences. Featuring interviews with Tom West, author of In the Mind’s Eye, this program will boost self-confidence in dyslexics and inspire their teachers and families. (22 minutes)

    The ADA: Tough Questions & Straight Answers (Complete Kit)

    Experts Share What Every Manager Should Know About the Americans With Disabilities Act (ADA)

    This program is designed to help managers gain a clearer understanding of how Title I of the Americans with Disabilities Act impacts their workplace on a daily basis. It provides accurate legal information in clear and concise terms and is intended to provide useful information so managers can sort through tough ADA issues, and take the right actions.

    • The program addresses frequently asked questions such as:
    • Does the ADA require me to hire an individual just because they are disabled?
    • Am I required to give preference to a qualified individual with a disability?
    • Am I required to shift essential job functions to other employees to provide reasonable accommodation?
    • What is the appropriate way to deal with a disabled employee having performance problems?

    Support materials for the ADA module include:

    • Facilitator Guide
    • Pre-session assessment
    • Post-session assessment
    • 10-pk, Manager's Desk Reference Guide (Additional Guides: $49.95/10-pk)

    Key Learning Points:

    • Know the primary purpose of the ADA
    • Understand key ADA concepts like: Reasonable
    • Accommodation, Essential Function and Qualified
    • Individual With A Disability
    • Learn five actions you can take regularly to help insure compliance with the ADA

    Complete Training Kit Components:

    • DVD (full length video, companion SMART-START® Employment Law: The Manager and The Law, interview with subject-matter expert, Ted Williams and TrainerTALK™ with Sue Mueller)
    • VHS (15 minutes)
    • Facilitator Guide (multiple agenda options)
    • Ten Desk Reference Guides
    • Online Program Resources
    • Trainer Pack

    • The ADA: Tough Questions & Straight Answers (Complete Kit) $695.00 [Add to Cart]
    • The ADA: Tough Questions & Straight Answers - VHS Preview $0.00 [Add to Cart]
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    Preventing Discrimination in the Workplace PowerPoint Kit

    Created specifically with the new "Preventing Discrimination in the Workplace" booklet, this PowerPoint kit gives you an out of the box training class that is completely done for you.

    Explains to all employees the zero tolerance policy concerning all forms of discrimination-sexual, religious, race, age, disability, or national origin. You get 20 employee booklets and a voucher to purchase unlimited copies at an additional 10% savings off the regular discount booklet price. This product can also help to ensure that your company is in compliance with title VII, EPA, and ADEA.

    • Kit includes a 30 slide PPT presentation
    • Comprehensive speaker notes
    • Certificate form that you can customize, print, and personalize with your company's specific requirements.

    • Preventing Discrimination in the Workplace PowerPoint Kit $299.99 [Add to Cart]
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    What do You Say? - DVD

    Fast paced, energetic and loaded with excitement...the What do you Say? Training program puts employees on the hot seat as they are challenged with more than 30 awkward, intimidating, sometimes overwhelming customer situations. It then provides realistic, practical answers that they can use on the job immediately.

    Delivering up another large dose of fun... the What do you Say? Card Game is grounded in the real world. Employees have to think quickly as they win cheers, Service Bucks and points. It's a great mix of serious fun and high impact learning.

    A powerful tool that no employee should be without... the What do you Say? Employee Handbook takes over where the training video and game leave off, providing practical answers to over 100 difficult customer service situations, including disruptive guests, diversity challenges, disability issues, etiquette and more.

    Program Includes: A 22 minute video or DVD, 10 Pocket Cards, 10 Employee Handbooks, 1 Card Game with Service Buck, 1 Customer Comment Program and 1 -30 Page Manager's Guide.

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    Dealing With Disabilities DVD

    Free Online PreviewLiving with a health condition or disability presents a big challenge to some teens, but it doesn't have to keep them from achieving their goals.

  • Grades: 9-12
  • Copyright: 2006
  • Length: 30 minutes
  • Available format: DVD

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    ADA: Understanding the Law - DVD

    Free Online Preview

    Shows how hiring practices and other company procedures must change to comply with the law. What happens if the law is disregarded? The video teaches managers what they must do to comply with legal requirements.

    Assuring compliance with ADA, the Americans with Disabilities Act, requires knowledge of what accommodations are and are not required for disabled job applicants and employees. Managers and supervisors must deal with disabled job applicants in pre-employment interviews, in post job offer discussions and daily workplace relationships. Their good intentions but lack of information can lead to expensive mistakes.

    Award winning video dramatizations and narrative clearly define the intent of the Americans with Disabilities Act and how to comply with the act. Failure to train can be a costly mistake.

    Includes: 47:00 DVD

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    FMLA/ADA Training Presentation

    FMLA/ADA Training Presentation in Microsoft PowerPoint has a totally redesigned appearance and interface and is the quick, professional way to train your supervisors on FMLA, ADA, and the interaction between the two. The fully prepared and customizable training meeting and PowerPoint slides explain the Family Medical Leave Act and Americans with Disabilities Act so supervisors understand how to avoid making serious mistakes in their everyday employment decisions.

    Some of the key training topics covered are:

    • How FMLA and ADA interact
    • Clarification of what supervisors can and can't ask during job interviews
    • How to address issues of alcoholism and drug abuse
    • Sample attendance policies that meet strict legal guidelines
    • How to handle termination issues and light-duty assignments

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    Click 'n Train: ADA - What Supervisors Need to Know

    Click 'n Train: ADA - What Supervisors Need to Know There are between 40 and 50 million Americans with physical or mental disabilities. While these people also have valuable aptitudes, job skills, and experience, they often face job discrimination because of their disabilities. The Americans with Disabilities Act (ADA) was enacted to eliminate such discrimination and provide all Americans—with or without disabilities—with equal employment opportunities.

    The new Click 'n Train PowerPoint® presentation trains supervisors on the basic requirements of the ADA, which will help them make fair hiring, promotion, and job assignment decisions.

    ADA - What Supervisors Need to Know includes:

    • A fully prepared PowerPoint® presentation
    • Reproducible handouts, quizzes, and completion certificate
    • Easy-to-customize PowerPoints
    • Interactive exercises
    • Trainer's outlines

    • Click 'n Train: ADA - What Supervisors Need to Know $149.99 [Add to Cart]