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Discrimination

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Click 'n Train: ADA - What Supervisors Need to Know PowerPoint

Click 'n Train: ADA - What Supervisors Need to Know There are between 40 and 50 million Americans with physical or mental disabilities. While these people also have valuable aptitudes, job skills, and experience, they often face job discrimination because of their disabilities. The Americans with Disabilities Act (ADA) was enacted to eliminate such discrimination and provide all Americans—with or without disabilities—with equal employment opportunities.

The new Click 'n Train PowerPoint® presentation trains supervisors on the basic requirements of the ADA, which will help them make fair hiring, promotion, and job assignment decisions.

ADA - What Supervisors Need to Know includes:

  • A fully prepared PowerPoint® presentation
  • Reproducible handouts, quizzes, and completion certificate
  • Easy-to-customize PowerPoints
  • Interactive exercises
  • Trainer's outlines

  • Click 'n Train: ADA - What Supervisors Need to Know PowerPoint $99.99 [Add to Cart]
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In This Together - DVD

The In This Together training package presents an engaging look at harassment and respect in the workplace. Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on.

No heavy corporate message, but rather insightful looks at real situations that will lead employees to make better choices. From dealing with gossip to being in a bad mood, the In This Together video package utilizes an entertaining, non-threatening opinion survey to create a safe environment where viewers can re-evaluate their beliefs and their actions.

In This Together's Key Learning Points...

  • Benefits of common courtesies
  • Rules when attracted to someone at work
  • Perception vs. intent and who wins & loses
  • Legal definition of a hostile work environment
  • The risks of offensive language & jokes
  • The human cost of gossip
  • What to do when in a bad mood

Program Includes: A 18 minute video or DVD, 1 Opinion Survey Tablet (50 sheets), 1 Leader's Guide with reproducible forms, 10 In This Together Pocket Cards and 10 In This Together Employee Handbooks

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It’s Up to You: Stopping Sexual Harassment (2-Part Series) DVD

Best-Seller!

With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to comprehensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a complete and updated tool for managers and employees alike. This series uses real-world situations and a knowledgeable host to help your organization understand and stop sexual harassment behavior. Settings include office, healthcare, manufacturing, retail, education, and hospitality.

It’s Up to You: Stopping Sexual Harassment for Employees - Free Online Preview
Join our host as she explains the law, and then introduces 14 real-world scenarios to illustrate the most common sexual harassment issues confronting organizations today, including inappropriate touching, slurs, jokes, computer-related materials, and much more. Clear, concise, and thorough, this version teaches employees how to recognize and stop sexual harassment in their work environment.(23 minutes)

It’s Up to You: Stopping Sexual Harassment for Managers - Free Online Preview
Building on the extensive content of the employee version, this program delves deeper into the issues that confront supervisors and managers when dealing with sexual harassment. Each real-world scenario is followed by comprehensive discussions about tools, techniques, and the powerful roles that managers and supervisors play in stopping sexual harassment. (27 minutes)

Key Learning Points:

  • In-depth understanding of the key definitions of sexual harassment
  • The negative effects of sexual harassment on organizations and individuals
  • How to recognize and discourage illegal behavior
  • How to respond to sexual harassment from both the employee’s and manager’s perspectives
  • Fostering a safe and comfortable work environment
  • Judging behavior as a reasonable person
  • Proper procedures for reporting sexual harassment
  • Prevention and response tools for unwelcome behavior

Complete Series Includes: Two DVDs, Comprehensive Facilitator’s Guide and Reproducible Training Materials, PowerPoint presentation on CD-ROM, 25 Pocket Reminder Cards, and a Scenario-Only section following the core programs for customized training for each program.

* Each program may be purchase separately - $795 each. Education and Government discounts available.

  • It’s Up to You: Stopping Sexual Harassment (2-Part Series) DVD $1,295.00 [Add to Cart]
  • It’s Up to You: Stopping Sexual Harassment (2-Part Series) DVD Rental $590.00 [Add to Cart]
  • It’s Up to You: Stopping Sexual Harassment (2-Part Series) DVD Preview $0.00 [Add to Cart]
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Legal and Effective Interviewing II - The Right Questions - DVD

Free Online Preview

Protect your organization with Legal and Effective Interviewing II: The Right Questions video program. Knowing your legal boundaries is one of the most important facets of the interviewing process. This video program provides you with a thorough practical approach to training supervisors and managers in this vital aspect of employment and covers such topics as setting the interview tone, the general interview format, listening techniques and more.

  • Preparing for the interview
  • Avoiding discrimination and lawsuits
  • Gathering information
  • Closing and documenting the interview

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

  • Legal and Effective Interviewing II - The Right Questions - DVD $845.00 [Add to Cart]
  • Legal and Effective Interviewing II - The Right Questions - DVD Rental $295.00 [Add to Cart]
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Legal and Effective Progressive Discipline - DVD

Free Online Preview

A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge. In this video program, the steps of progressive discipline are clearly explained and the results of proper implementation are demonstrated. A "must see" for all supervisors and managers in your organization.

  • How to verbally counsel an employee
  • Issuing a written warning
  • Placing an employee on suspension
  • Terminating an employee

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 23 minutes

  • Legal and Effective Progressive Discipline - DVD $645.00 [Add to Cart]
  • Legal and Effective Progressive Discipline - DVD Rental $295.00 [Add to Cart]
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50 Case Studies For Management and Supervisory Training

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

Each case study includes

  • Summary of the case
  • Discussion questions which evoke thought and analysis
  • Suggested solutions to the problems presented
Training Objectives
  • Improve participant's listening skills
  • Empower employees to negotiate
  • solutions fairly
  • Provide opportunities for participants to practice new skills in a supportive environment
  • Illustrate the skills needed to respond productively to complex issues
Activities Cover
  • Performance appraisal
  • Managing effectively
  • Sexual harassment/discrimination
  • Managing disruptive employees
  • Coaching/counseling employees
  • Hiring the right person

400 page 3 ring binder

  • 50 Case Studies For Management and Supervisory Training $149.99 [Add to Cart]
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No... Basta Ya De Acosarme (No... Stop Harassing Me)
15 case scenarios all written, produced and acted by Hispanics. No subtitles or dubbing is used.

The setting is a "training session" at a company. The president of the company greets the new hires and existing employees, including those who aspire to be supervisors. He explains the 1998 Supreme Court rulings related to sexual harassment. He further emphasizes that the organization will not tolerate any kind of discrimination including harassment, sexual harassment and retaliation. He then introduces the Human Resources personnel to continue the training session.

The role of Mrs. Dominguez and Mrs. Martinez as the trainer is to explain the 15 scenarios in the video and why they are considered sexual harassment. Before and after each scenario, they discuss the behavior and the consequences of sexual harassment and how to prevent it from occurring at the workplace.

At the conclusion, the president returns to address the attendees and reinforces the company's zero tolerance policy and to assure the employees that if a complaint is reported, it will be investigated immediately. He finishes by saying that every employee has the right to work in a positive environment that is free of discrimination.

The video is divided into two sections: quid pro quo and hostile environment and covers the three types of misconduct forbidden by the law: verbal, visual and physical. The fourth type of discrimination, retaliation, is also dramatized. Finally, the training is recapitulated with flashbacks reviewing the areas of sexually harassing misconduct.

Includes: 33 Minute Video, Leader's Guide, Fact Sheets & Handouts.

  • No... Basta Ya De Acosarme (No... Stop Harassing Me) $495.00 [Add to Cart]
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Ready Response: A Supervisor Training Series - DVD

4-Program Set

This series takes an interactive approach to supervisor training and uses real-world examples and scenarios to illustrate a variety of HR situations. The unique format challenges supervisors to determine if situations were handled correctly or if there was a better way to respond. It also encourages them to transfer what they've learned to practical applications in their own jobs.

Available on DVD and VHS, the Ready Response series includes ...

  • Diversity and Discrimination - Give suggestions to help prevent discrimination, intervene when problems arise, and handle investigations relating to discrimination claims.
  • FMLA - Shows how to get information when employees are absent and what qualifies as leave under the Family and Medical Leave Act.
  • Sexual Harassment -Shows how to prevent sexual harassment, recognize harassing behavior, and address situations when the need arises.
  • Violence in the Workplace - Illustrates how to identify potentially violent situations and individuals and resolve conflicts in the workplace.

Each supervisor training program comes with the following:

  • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Trainer's Guide - Gives answers to the encounter scenarios and suggested comments to potential outcomes based on drivers' reactions.
  • (10) Test Sheets - Forms to help administer on-screen challenges.
  • (10) Supervisor Fact Sheets - Information and take-along reminders for trainees.

  • Ready Response: A Supervisor Training Series - DVD $799.99 [Add to Cart]
  • Ready Response: A Supervisor Training Series - Video $699.99 [Add to Cart]
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10-Minute HR Trainer

Book/Binder

Here's the system that provides targeted training for your HR supervisors in just 10 minutes per session. You get prewritten trainer outlines, and reproducible handouts on 50 essential HR topics, plus case studies and quizzes. Free quarterly updates.

  • Deliver human resource management training quickly on HR topics like wrongful termination, interview techniques, employee motivation, FMLA, sexual harassment, Americans with Disabilities Act, and diversity in the workplace.
  • The 10-Minute HR Trainer is designed to provide training for your HR supervisors on how to develop safe and legal personnel policies and practices in key HR areas.
  • 50 prewritten human resource management training sessions on "hot topics" including sexual harassment, hiring, leave, and employee discharge.
  • Deliver high-impact HR training with just one resource. This book combines many human resource books into one!

Train your supervisors on critical topics such as:

  • Legal issues in hiring
  • Wrongful termination
  • Discrimination
  • Sexual harassment
  • FMLA
  • Americans with Disabilities Act
  • Workers' compensation
  • Interview techniques
  • Writing job descriptions
  • Building your listening skills
  • Effective presentation skills
  • Performance goals and criteria
  • Documenting performance
  • Workplace violence and warning signs
  • Discipline policies
  • Employee motivation
  • Delegating
  • Employment at will

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Respect vs. Harassment: (Complete Program) - DVD

Customer Favorite!

Employers who solely focus on sexual harassment prevention leave themselves and their diverse workers at risk for other serious behaviors that lead to conflict and liability. This important EEO/diversity program/workshop teaches employees, managers and resource personnel how to resolve all forms of harassment and other disrespectful behaviors such as male bashing and horseplay before they negatively impact on morale and productivity. This integrated visual and print curriculum's four separately available instructional units provide meaningful learning in one to six-hour skill-based sessions.

The employee workshops two modules teach everyone how to recognize, confront, resolve and prevent harassing and disrespectful behaviors based on appearance, gender, sex, race, religion, age, ethnicity, national origin and sexual orientation. The managerial workshops first module provides in-depth training in receiving/responding to complaints and preventing even subtle retaliation. Participants gain hands-on practice by working through a realistic sexual harassment complaint compounded by the victims past participation and a religious harassment counter-charge. A second independent module teaches managers and resource staff to heal damaged relationships by conducting separate dispute resolution meetings for the involved parties and impacted coworkers.

The user-friendly facilitator's kit includes a comprehensive facilitator's manual and a trainer video and booklet with advice on administering assessment instruments, facilitating large group activities and dealing with hostile participants. Note: A fee is charged for each person trained with any of this workshops print or video components. It includes rights to buy or duplicate participant materials.

Harassing someone because of their sex, race, ethnicity, religion, weight, sexual orientation, age, etc., can result in substantial liability and/or workplace conflict for employers and employees.

Respect vs. Harassment is a new training system that shows all employees how to prevent and resolve harassment situations and provides managers with special skills to effectively manage harassment complaints, rebuild productive work relationships and create respectful workplaces.

This program is the latest from Stephen F. Anderson, the creator of Intent vs. Impact and Myths vs. Facts, two of the most popular sexual harassment prevention programs ever created.

Respect vs. Harassment is designed to:

  • Dramatize a wide variety of blatant to subtle harassment and disrespectful behaviors to define where harassment begins
  • Show employees methods for preventing and resolving workplace harassment
  • Illustrate how coworkers can assist one another in stopping harassing and disrespectful behavior in non-confrontational ways
  • Provide managers with skills to prevent, recognize and resolve harassment and retaliation situations Demonstrate techniques to investigate harassment situations
  • Heal workplaces impacted by the complaint and/or investigation

Scenarios illustrated include:

  • Racial harassment
  • Sexual harassment
  • Sex-Based harassment
  • Weight harassment
  • Abusive bosses
  • Religious harassment
  • Sexual orientation harassment
  • Sabotage by coworkers
  • Age harassment
  • Ethnic harassment
  • Stereotypes
  • Male bashing
  • and more

Purchase Options: Available as a complete set ($3,995.00) or you may purchase each program separately ($995.00 ea.)

  • Respect vs. Harassment: (Complete Program) - DVD $3,995.00 [Add to Cart]
  • Respect vs. Harassment: (Complete Program) 7-Day Rental $2,395.00 [Add to Cart]
  • Respect vs. Harassment: Effective Intervention Techniques $995.00 [Add to Cart]
  • Respect vs. Harassment: Effective Training Techniques $499.00 [Add to Cart]
  • Respect vs. Harassment: Employee Module 1: How to Recognize and Prevent Harassment $995.00 [Add to Cart]
  • Respect vs. Harassment: Employee Module 2: How to Resolve Harassment Situations $995.00 [Add to Cart]
  • Respect vs. Harassment: Management Module 1: How to Receive & Resolve Harassment Complaints $995.00 [Add to Cart]
  • Respect vs. Harassment: Management Module 2: Managing the Healing Process $995.00 [Add to Cart]
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The Conflict Resolution Package - DVD

For the first time, Business Training Media is offering special discount pricing when these two best-selling programs are purchased together...

The Unified Team A leader's guide to resolving conflict and restoring team unity.

In This Together An engaging survey for team members on the issues of harassment and respect.

Each program is specifically designed to address both the cause and the cure of conflict within teams.

In This Together - conflict package
The "In This Together" training program is an engaging survey for team members on the issues of harassment and respect in the workplace. Asking such questions as...

  • When is being in a bad mood disrespect?
  • What is the fastest way to stop gossip?
  • When does self expression become offensive language?
  • When are discussions of sex, politics and religion okay at work?
  • What are the guidelines for sexual attraction at work?
  • When is lack of follow-through disrespect?
  • When is teasing illegal?

The Unified Team - Conflict Package
The Unified Team training video offers sound, practical advice on...

  • How to stop backstabbing and blaming
  • How to establish a Team Member's Bill of Rights
  • How to help a team member deal with personality conflicts
  • How to help a team member deal with teasing
  • How to stop a feud
  • How to mediate an open dispute
  • How to focus the team on a common goal
  • How to make room for celebration

The Conflict Resolution Package includes:

  • Packet Reproducible Compliance Forms
  • 10 Pocket Reminder Cards for each program
  • 1 The Unified Team Learner's Workbook
  • 10 In This Together Learner's Handbooks
  • 1 Trainer's Guide for each program
  • 1 In This Together DVD or VHS video
  • 1 The Unified Team DVD or VHS video

When you Buy this Package Set - You Save $265.00 (Reg Price $1690.00 DVD)

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Blue Eyed with Jane Elliot - DVD

For over 30 years, Jane Elliott has been America’s most highly acclaimed diversity trainer. Her powerful and controversial “blue eyed/brown eyed” exercise has had a life-changing impact on thousands in schools, corporations and government.

The original BLUE EYED, the definitive record of her technique, proved so powerful that it has been made into three separate versions so it could be conveniently used in any setting. No one who sees it will ever turn a blind eye to racism again.

This award-winning documentary is enhanced by a comprehensive Facilitator’s Guide applicable to all ages

Length: 30 minutes

Optional: THE ESSENTIAL BLUE EYED – the “trainer’s edition”, a 60 minute abridge version of BLUE EYED, plus a 30-minute debriefing with Jane Elliott.

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Winning Workforce: Raising Your Employees' Awareness DVD Series

Winning Workforce: Raising Your Employees' Awareness Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization.

Winning Workforce: Raising Your Employees' Awareness packs vital information into four attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference.

Available on DVD and VHS, the Winning Workforce: Raising Your Employees' Awareness series includes:

  • Diversity and Discrimination - Discusses different forms of discrimination and the benefits of diversity.
  • Substance Abuse in the Workplace -Describes how drugs and alcohol affect the work environment, warning signs of drug use, how drug abusers can get help, and the benefits of an alcohol and drug-free workplace.
  • Sexual Harassment -Defines sexual harassments, what constitutes it, and the laws involved. Discusses how sexual harassment can be avoided and the benefits of doing so.
  • Violence in the Workplace - Covers the different forms of violence, warning signs of potential violence, how to handle potentially violent situations, and the benefits of a non-hostile work environment.

Great for new and experienced trainers alike, this helpful tool includes a list of questions to help facilitate discussion and information on how to easily add company-specific information and policies to your training session. Each program also includes the following:

  • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Trainer's Guide - Gives answers to the encounter scenarios and suggested comments to potential outcomes based on drivers' reactions.
  • (10) Employee Skill Cards - Recap key points from training and make a convenient reference for your employees.

  • Winning Workforce: Raising Your Employees' Awareness DVD Series $599.00 [Add to Cart]
  • Winning Workforce: Raising Your Employees' Awareness Video Series $599.99 [Add to Cart]
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You Be the Judge II - DVD

Free Online Preview

Updated best-seller that will teach you legal interviewing skills to avoid a discrimination lawsuit!

For Your Business Issues On Hiring, Legal Issues, Personnel Staffing, Recruiting, Retention, Selection Interviewing, Turnover

How-To Training Points:

  • How to ask legal interview questions
  • How to take objective, job-related notes that won’t get you into legal trouble
  • How to avoid discrimination during the interviewing process
  • How to hire on the basis of job-related issues only
  • How to avoid questions of age, race, sex, religion and national origin
  • How to use a structured interview plan

Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions based on age, race, sex, religion and national origin. But, what if a manager asks a discriminatory question— unintentionally?

The updated training program You Be the Judge II provides managers with expert advice about why they must be aware of their legal limitations before conducting a job interview. This includes knowing which questions are legal and illegal, and following a structured interview plan that directly relates to the job requirements. In addition, by avoiding spontaneous comments or questions that aren’t included in the interview plan, managers are less likely to let the interview steer off track to the job applicant’s personal life. In short, managers will walk away from this video knowing the important rule of thumb: if the interview question does not relate to the job, don’t ask it!

Viewers will learn how interviewing questions concerning age, race and religion can be legally rephrased to ask specific questions about jobrelated issues.

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 22 minutes

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Fair's Fair - DVD
Free Online Preview

Shows employees how all types of discrimination can and should be avoided in the workplace.

This video demonstrates some of the common discrimination problems using dramatized case studies. It shows that it may be wrong to treat everybody as if they are the same, because people are individuals. It may be equally as wrong to treat them as different, either because of stereotypes or by judging one aspect of their persona, such as age and race.

Features and applications:

  • Case studies with/without commentary, and flexible written materials
  • Sensitive treatment of a problem issue for all staff members
  • Wide-ranging problems treated in a sensible, practical way Includes: 45 minute DVD or VHS Video, Course Leader's Guide, 6 Overhead Transparencies, and Quick Guide

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Ready Response Supervisor Training: Diversity and Discrimination - DVD

Designed to help supervisors recognize and respond to potential problems with employee relations, the Ready Response: A Supervisor Training Series explores key HR issues.

Each program takes a unique, interactive approach to training. Supervisors will be put to the test after viewing real-world HR situations ... they'll be challenged to identify the right and wrong ways to respond to each one.

Diversity and Discrimination focuses on the integral role supervisors have in embracing diversity and preventing discrimination among employees. It looks at ways supervisors can help avoid discrimination, intervene when problems occur, and deal with claims relating to discrimination.

This supervisor training includes these valuable extras:

  • (1) 16-Minute, Closed-Captioned Video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Trainer's Guide - Provides a portable, plain-English reference to be used during and after training. Gives the answers to video challenges and provides background information and training tips to make the most of each training session.
  • (10) Video Scenario Review Blanks - Make it easy for trainees to fill in their answers to the video challenges.
  • (10) Supervisor Fact Sheets - Focus on key points from the video and serve as take-along reminders.

  • Ready Response Supervisor Training: Diversity and Discrimination - DVD $399.99 [Add to Cart]
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The Human Diversity Workshop - Instructor's Guide

This workshop is a "how-to" workshop for developing skills for working with individuals from diverse backgrounds. Participants will learn how to prevent bias and discrimination and tap into the human potential of their diverse workforce. The activities in this workshop provide a forum for participants to practice their interpersonal, goal-setting, and decision-making skills in a number of diversity scenarios.

Each ready-to-use activity in the workshop takes 10 to 30 minutes to complete, and the workshop materials support two days of training.

Workshop length: 2 days

  • The Human Diversity Workshop - Instructor's Guide $499.00 [Add to Cart]
  • The Human Diversity Workshop - Coursebook $100.00 [Add to Cart]
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Quick Guide to Employment Law

This complete compliance resource covers 150 hot employment law topics by state, including: employee rights, discrimination, employment at will, labor relations, privacy, workers' compensation, child labor, affirmative action, and much more.

Need to know how federal labor law differs from your state? It’s easy! Quick Guide to Employment Law provides you with easy-to-use charts comparing federal to state human resource regulations … so you can see which takes precedence.

Don’t waste your valuable time researching the answers to employment law topics. Just open up the Quick Guide to Employment Law and get capsule summaries and comparisons of HR laws in all 50 states plus Washington D.C.

In this unique chart-based reference guide on state employment regulations, you’ll find:

  • Plain-English explanations of all major federal and state employment laws
  • Three free updates and newsletters per year so you stay on top of the latest issues in employment law
  • All corresponding regulations, statutes, and court cases
  • Easy-to-read charts highlight federal and state employment laws side by side so you can quickly compare which takes precedence
  • Extensive indexing system with convenient cross-references make research easy

Note:This program is available for all 50 states. Please select the specific state when placing your order online.

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What to Do about Personnel Problems in [Your State] Binder

For over 20 years, human resource managers have relied on this practical state labor laws resource to understand and stay on top of ever-changing employment regulations in their states. No wonder we’ve heard so many nice names for What to Do About Personnel Problems – we’ve even been called the “HR Bible”!

The HR Red Book® delivers clear, straightforward answers to the state labor and HR laws that apply to your organization. It will tell you what all critical human resources regulations mean, what you need to do to comply, and how federal labor laws differ from those in your state – whether you're in California, New York, or North Dakota.

What to Do About Personnel Problems has everything you need for effortless compliance with state and federal employment regulations:

  • Plain-English explanations of all key labor laws - by state and by topic
    Learn how your state laws differ from federal law on over 200 key topics. Available for 49 states plus Washington D.C.
  • Easy-to-use topic lists speed you to fast answers
    Fully indexed, cross-referenced, with full legal citations without having to know which laws apply. Full regulatory citations if you need them.
  • Checklists and HR forms
    You get sample personnel forms, personnel policies, and practical advice to make state compliance and training easier.
  • State and regional salary surveys improve your compensation administration
    Exclusive state-specific salary and benefit surveys help you pay fairly.
  • Free updates and two monthly newsletters
    Includes monthly National News and State News to keep you updated on human resources current issues and all aspects of employment law.
Covers more than 200 topics including:
  • Affirmative Action laws
  • Age discrimination
  • Americans with Disabilities Act (ADA)
  • Background checks
  • Child labor
  • Civil rights
  • Employee benefits
  • ERISA
  • Fair Labor Standards Act (FLSA)
  • FMLA
  • Hiring
  • Independent contractor agreement
  • Job Descriptions
  • Labor unions
  • Sexual harassment
  • Social Security
  • Workers' compensation

Note:This program is available for all 50 states. Please select your specific state when placing the order online.

  • What to Do about Personnel Problems in [Your State] Binder $399.99 [Add to Cart]
  • What to Do about Personnel Problems in [Your State] on CD-ROM $399.00 [Add to Cart]
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Training Scenes Library on DVD

The Training Scenes Library consists of 7 Volumes of training dramatizations addressing a variety of workplace issues.

These program is also available for online training. See details below.

The Training Scenes Library is a flexible, powerful and versatile tool. Each scenario can be plugged into an existing training program to enhance it's effectiveness, can be used as a stand alone unit to focus a discussion around a particular workplace issue, can be part of a series of team deliberations to improve communications and productivity, or can be used by an employee or work team to review training issues already visited.

  • Volume 1: Subtle Sexual Harassment Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion and promote behavioral changes around the issue of workplace sexual harassment. By presenting a wide range of sexual harassment incidents, the training scenes can encourage dialogue that will bring issues out into the open where they can be effectively addressed. (9 scenes - 28 minutes)
  • Volume 2: Diversity Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion and promote behavioral changes around the issue of diversity in the workplace. The training scenes can encourage dialogue that will bring race, gender, sexual orientation, age, religion, physical ability and other diversity issues out into the open where they can be effectively addressed. (6 scenes - 18 minutes)
  • Volume 3: Diffusing Hostility - Customer Service Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion around the complex issues of dealing with hostile customers. The scenes will help customer service personnel develop skills to calm difficult situations, win the customer back into a respectful relationship, identify where organizational procedures negatively impact customer service, provide positive alternatives for angry customers, and know when a hostile customer crosses the line and becomes a safety risk. (4 scenes - 14 minutes )
  • Volume 4: Conflict Resolution Training Scenes is intended to provide trainers, managers and employees with a resource to use in developing conflict resolution skills. The scenes will help employees and supervisors diffuse difficult situations, avoid escalation, improve individual and team performance, and know when a hostile interaction crosses the line and becomes a safety issue.
  • Volume 5: Coaching and Performance Feedback are emerging as two of the central skills needed by those leading their organizations into the 21st century. In work environments where conditions change quickly - where new technologies, new processes, new products and new partners require that employees continuously learn and adapt, it is essential that we all have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed. (60 minutes)
  • Volume 6: You Can STOP Harassment Training Scenes is intended to encourage employees, supervisors, team leaders and managers in public and private sector organizations to take responsibility to help end all forms of harassment in their workplaces. (28 minutes)
  • Volume 7: PATTERNS - Sexual Harassment Training Scenes is intended to provide trainers, managers and employees with a resource to use in addressing the behavioral issues that lead to sexual harassment at work. These scenes look at common patterns of harassing behavior on the part of employees and managers and common management responses to that behavior.

    PATTERNS - Sexual Harassment Training Scenes consists of 8 dramatizations, most followed by a "rewind" where the scene is reenacted using improved skills resulting in a more positive outcome.

Support Materials

Each volume in the Training Scenes Library comes with a facilitator's guide and handouts. With the purchase of the program, you are granted a license to make as many copies of the Guides or handout/transparency pages as you need for your organization's use. All programs are available in open or closed captioned formats.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00