 |
 Diversity & RespectGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  As a manager, you have a responsibility to keep your workplace free of any form of harassment. In this popular program, an office “comedian” uses his coworkers’ race, religion, and age as the basis of snide comments that no one else finds particularly funny. An emphasis is placed on the various types of harassment—other than sexual harassment—that can violate company policy. Learn how to investigate when discrimination occurs, and how to protect the rights of all involved.
 Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.
Produced 2007 Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace. This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way. Key Learning Points:
Program includes:
Program includes: 2-program DVD; CD Support Package with 32-page Facilitator's Guide, 30-Page Participant Guide, Participative Exercises and PowerPoint Presentation. All support materials customizable and reproducible.
 Best-Seller This easy-to-follow program features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the seven commonsense "Guidelines" to discuss issues of respect in a diverse workplace as it relates to their own experience and behavior. The "Guidelines" are further broken down into "Simple Steps," which makes this an especially effective and user-friendly program. The vignettes include healthcare, manufacturing, retail, and office settings. Key Learning Points:
Program Includes: A 25 Minute DVD, Meeting Opener video on DVD, Vignettes only version, Leader’s Guide, Reproducible Participants Materials, PowerPoint Presentation on CD-ROM, Self-Study Overview CD-ROM and 50 “Simple Steps” Reminder Cards
 By Sarah Cook One of the many challenges you face as a trainer is getting employees to look at themselves, their skill gaps and their attitudes. This collection of 43 fun and creative quizzes is just what you need. You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development. The quizzes are easy to administer in the classroom, too. Accompanying each quiz are suggested responses to the questions and helpful background information.
You’ll find quizzes that ask participants to fill in the blanks, choose from several answers, rank items and pick between true and false. Action plans can be developed immediately after most quizzes are completed and then evaluated. You can adapt each quiz to meet the specific needs of your group simply by changing wording, phrases or questions. You don’t have to be a professional trainer to use these quizzes. You could be a line manager, team leader – anyone who wants a fun and effective way to inspire learners to look inside and get to know themselves better. Sample topics:
248 Pages  Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. It includes video case studies based on real workplace stories, extracts of interviews with leaders in the field, comprehensive guides, presents opportunities for classroom, self-paced, small group and on-line learning. This series includes the following titles:
This six-part series will move you to higher performance and productivity by helping you:
Each program includes: DVD and leaders guide. Each title in this series may be purchased separately for $500.00 each.
 Race Discrimination Audio Conference and CD - Credits: This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification. Description: Race discrimination is the #1 type of claim filed with the U.S. Equal Employment Opportunity Commission (EEOC) - more than a third of the agency’s entire caseload in recent years. And, the stakes for employers keep getting higher. EEOC broke records in 2008 with the dollar amounts of its race discrimination settlements with employers. In 2009, the experts say, you’ll face even greater risks from race-related claims and lawsuits. Recent surveys show that 3 in 10 Americans have admitted feelings of racial prejudice, and they’re bringing those feelings into your workplace. The souring economy may encourage even more disgruntled workers to file claims seeking financial settlements. Plus, employment lawyers have recently identified new types of race bias claims that trip up even savvy employers - from lawsuits that combine racial and gender discrimination allegations to accusations that you didn’t hire certain workers due to the content of their video resumes. Join us for this important audio conference on February 20, as our expert speakers explain the do's and don’ts of recognizing and preventing race bias in your workplace. They’ll discuss not only the legal issues and risks involved in race discrimination claims, but also the practical ways you can train your supervisors and your frontline workers to stamp out these problems before they mushroom into lawsuits. You’ll also have the chance to submit the race bias questions that have been troubling you directly to our experts – anonymously, if you wish.
Speaker(s): Dennis A. Davis, Ph.D., serves as director of client training for the nationwide employment law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. He is a nationally recognized expert in the areas of conflict resolution in the workplace, cultural diversity, professional interaction, sexual harassment, and violence in the workplace. An accomplished speaker and author on HR issues, Davis has developed numerous tools for managers such as the Behavioral Risk Management Program (an aid to help organizations reduce the risk and exposure of inappropriate behavior in the workplace). He has conducted extensive behavioral risk management trainings to share effective communication techniques, behavior modification, and employee motivation for private companies, government agencies, and university personnel. Davis earned his doctoral degree in psychology from the United States International University. Joseph L. Beachboard, Esq., is a partner at the Los Angeles office of law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. A longtime employment and labor relations attorney, he speaks regularly before human resource, personnel, and employer groups on cutting-edge employment law topics. He is a founding member and the executive director of the Management Employment Law Roundtable, a nationwide, invitation-only organization of management, labor, and employment attorneys. He earned his law degree at Vanderbilt University School of Law.
 In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
 Not enough time . . . No budget . . . Too many people to train. No more excuses! Use these Skill-Building Booklets to improve your employee's performance on 32 important competencies. Simple but complete. Each Booklet provides an individual with a thorough overview, techniques, and methods to improve in each competency. The skills learned by the individual can be actualized through use of a unique application template that is included with each Booklet. Skill-Building Booklets come in packs of 10.
 Meeting Opener Opening Lines: Facing Diversity is a four minute meeting opener/closer that elegantly and intelligently explores the four core aspects of a diverse workplace—stereotypes, similarities, unity and benefits—using vibrant colors and graphics along with inspirational music. This companion video to core program Diversity: Face to Face, is a great way to start or end any discussion about diversity and respect in the workplace. Key Learning Points
Includes: DVD only / Length: 4 minutes
 In "Diversity Unplugged", real people with varied backgrounds speak frankly about the meaning of diversity, individual and group identity, stereotyping, discrimination and taking responsibility for improving the quality of working relationships. Key Learning Points
Includes: DVD, Comprehensive Leader's Guide and 1 Reproducible Participant Workbook Length: 33 minutes
 Produced - 1993 This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities. Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices. The benefits
 Released - 2005 Harassment: The Real Scene provides an assortment of realistic scenarios depicting the various forms of harassment that occur in the workplace. Using footage from a wide variety of award-winning programs, an engaging host leads the viewer through the scenes and shares his practical insights and cautionary advice. Sometimes subtle and sometimes blatant, participants are provided with clear examples of the potential pitfalls and harassing behaviors to avoid. This program has been designed to give the facilitator maximum flexibility in choosing the most appropriate and effective scenarios for their organizations. These real-life scenes create understanding on both an emotional and intellectual level. In one scene an Indian woman is scorned for her accent and in another a young man is mocked for his mental disorder. The numerous examples allow the viewer to observe the behaviors and gain some perspective of the pain and discomfort it causes. Harassment: The Real Scene will raise awareness and leave no doubt in the minds of employees about the importance of avoiding harassing behaviors in the workplace. Your organization will be better prepared to ensure a comfortable, productive environment and avoid the potential of costly lawsuits.
Includes: 27 minute DVD or VHS, An expanded leader’s guide with a customizable PowerPoint Presentation and 10 employee handbooks.
 The Valuing Diversity® Training System consists of 3 parts, each with 10 modules contained in a user friendly manual. All parts are designed to make the facilitator and participants jobs easier. The material is composed of various parts functioning together to achieve your diversity objectives. All parts of the system contain essential steps in the diversity competency process. The Valuing Diversity Training System includes the following three, 3-ring binders:
Valuing Diversity Training System also includes: A Diversity Journey Learning Map which maps out a complete diversity training strategy in a style which enables internal managers and trainers to complement whatever is already being done and 'take what you can use and leave the rest'.
 Shows that "relationship" is the life-blood of the organization. Synergistic relationship patterns are the survival skills and creative tools for the future. The three part Valuing Relationship® series tackles work relationships from a different angles. This series includes for following programs: Organizational Energy , Personal Patterns and Interpersonal Synergy. All three levels function simultaneously, but to start the process of change it is helpful to focus on each element separately. For learning purposes, there must be an intentional focus on the element in question and start the change work where it is most relevant. Each title includes diverse individuals and diversity issues, but the main focus is on relationship, the key resource available to every individual, partners, team and organization. Includes real workplace dramatizations, which portray depleting and enhancing relationships, as well as interviews with leaders, employees and experts. Each of the three parts of this DVD and Video series explores:
Relationship issues addressed in the program:
Includes: Three 30-minute DVDs and leaders guide.
"Valuing Relationship ® helped us create awareness for a new kind of interaction."
Each program in this series is available separately for $500.00
In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
$69.00 [Add to Cart]  Customer Favorite! Meeting the challenges of a rapidly changing and increasingly diverse world is more important than ever. This animated, award-winning video featuring Perry the peacock and his exotic feathered friends illustrates employee empowerment, effective communication and team building skills within the context of diversity. Insightful and inspiring. Key Learning Points:
Includes: A 10 minute video or DVD and leader's guide.
Online Training Option:
What is Cultural Competency? In simple terms, it’s medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness, provide patient-centered care. It’s considered 'cultural competency' and it’s a regulation in hospitals around the country. This program is designed to address the delicate nature of cultural competency. Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members Realistic healthcare scenarios representing many different cultures and beliefs Additional content and insights to enhance the comprehension and retention of this critical information Added features and benefits of DVD training include:
 We now know that organizations with the greatest competitive advantage are those which make the best use of their diverse human resources. Valuing Diversity® helps organizations effectively manage their workforce by exploring issues around race, culture, ethnicity, sexism, ageism, disability, and sexual orientation. It will improve communication, managing and supervising across differences. This following titles are part of this seven-part, award winning DVD series:
Each program in this series includes a DVD and Facilitator's Guide. Each title in this series is also sold separately for $500.00 each.
 Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork. Let's Get Together uses cues, verbal and non-verbal signals, as a jumping off point to discuss four easy-to-remember tools--Compassion, Unity, Empathy and Sharing. Friendly hosts guide viewers through four illustrative scenarios that offer before-and-after looks at how these four principles can help solve workplace problems and create a positive and productive workplace! This unique approach is a must-have for any organization looking for a synergistic and comprehensive way to explore communication, diversity, conflict-management and teamwork! Also included: DOING OUR PART: This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing. A short but comprehensive and powerful tool, DOING OUR PART teaches us about communication, teamwork, problem-solving, and productivity. This unique and visually arresting program emphasizes the personal responsibility we all share for creating a unified and respectful workplace. A LOOK INSIDE OURSELVES: A 4-minute stand-alone or companion piece to DOING OUR PART, this program reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy workplace. This program is a great jumping off point for both personal introspection and serious discussion. Beautiful and uplifting, A LOOK INSIDE OURSELVES opens the door to productive discussions about our individual contributions and responsibilities—in the workplace and in life. Key Learning Points
Program Includes: Let's Get Together 22 Minute DVD, Valuing Our Workplace (two DVDs), Facilitator's guide, Reproducible Particpant Materials & PowerPoint Presentation on CD-ROM plus 50 Pocket Reminder Cards
|
Business Training Media, Inc.TM
4108 Hayvenhurst Drive, Suite 101 Encino, CA 91436, USA |
