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 Diversity & Inclusion Produced - 2007 This program is also available for online training - learn more! Defining diversity and understanding how to navigate through a diverse workforce are two very different things. It is one thing to understand what diversity is, but it's another to hire and manage the human complexities of a diverse workforce. In talking about diversity, we not only focus on the visible examples such as race, age, gender, and national origin, but also on not-so-visible examples such as personality style, style of interaction, lifestyle situations, education, work function, etc. It is the identification, acceptance and understanding of those differences and similarities that allow individuals to become aware of and fully use their talents and abilities to make unique contributions to workgroups and organizations. Whether your organization already started a diversity initiative or you're just beginning to look at the effect diversity has on your productivity, this program is designed to give your organization a chance to discuss some real issues affecting your workforce. By the end of this program, participants will be able to:
Program includes: 16 minute DVD, Facilitator's Guide and PowerPoint Presentation.
 Change often produces fear, uncertainty and resistance. But, with the proper tools and attitude, change can be a morale- and confidence-building experience. This video offers an important look into how to redefine our organizations and ourselves to accommodate current health care industry trends. In all recorded history, there is no precedent for the massive change now sweeping over people in the United States and other industrialized nations. Technology, global competition and workforce diversity combine to place heavy demands upon everyone. There are new skills, roles, attitudes and rules. All are re-shaping business and personal life. Most people see change as a profound challenge that they are not emotionally equipped to handle. While organizations implement strategic change through such programs as Total Quality Management, downsizing and retraining, the psychological effects of change upon people must be kept in constant focus. This film is a critically needed tool for teaching everyone in the organization how to understand change, embrace it and make it work to maximum advantage. The morale-building, confidence-building strategies shown in this film will dramatically raise productivity and speed the organization's progress in meeting its highest objectives. This emotionally involving film shows how to understand change as opportunity. Viewers will learn to:
Program Contents: VHS or DVD, Leader's Guide
 Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.
 By Sarah Cook One of the many challenges you face as a trainer is getting employees to look at themselves, their skill gaps and their attitudes. This collection of 43 fun and creative quizzes is just what you need. You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development. The quizzes are easy to administer in the classroom, too. Accompanying each quiz are suggested responses to the questions and helpful background information.
You’ll find quizzes that ask participants to fill in the blanks, choose from several answers, rank items and pick between true and false. Action plans can be developed immediately after most quizzes are completed and then evaluated. You can adapt each quiz to meet the specific needs of your group simply by changing wording, phrases or questions. You don’t have to be a professional trainer to use these quizzes. You could be a line manager, team leader – anyone who wants a fun and effective way to inspire learners to look inside and get to know themselves better. Sample topics:
248 Pages  Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. It includes video case studies based on real workplace stories, extracts of interviews with leaders in the field, comprehensive guides, presents opportunities for classroom, self-paced, small group and on-line learning. This series includes the following titles:
This six-part series will move you to higher performance and productivity by helping you:
Each program includes: DVD and leaders guide. Each title in this series may be purchased separately for $500.00 each.
 Race Discrimination Audio Conference and CD - Credits: This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification. Description: Race discrimination is the #1 type of claim filed with the U.S. Equal Employment Opportunity Commission (EEOC) - more than a third of the agency’s entire caseload in recent years. And, the stakes for employers keep getting higher. EEOC broke records in 2008 with the dollar amounts of its race discrimination settlements with employers. In 2009, the experts say, you’ll face even greater risks from race-related claims and lawsuits. Recent surveys show that 3 in 10 Americans have admitted feelings of racial prejudice, and they’re bringing those feelings into your workplace. The souring economy may encourage even more disgruntled workers to file claims seeking financial settlements. Plus, employment lawyers have recently identified new types of race bias claims that trip up even savvy employers - from lawsuits that combine racial and gender discrimination allegations to accusations that you didn’t hire certain workers due to the content of their video resumes. Join us for this important audio conference on February 20, as our expert speakers explain the do's and don’ts of recognizing and preventing race bias in your workplace. They’ll discuss not only the legal issues and risks involved in race discrimination claims, but also the practical ways you can train your supervisors and your frontline workers to stamp out these problems before they mushroom into lawsuits. You’ll also have the chance to submit the race bias questions that have been troubling you directly to our experts – anonymously, if you wish.
Speaker(s): Dennis A. Davis, Ph.D., serves as director of client training for the nationwide employment law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. He is a nationally recognized expert in the areas of conflict resolution in the workplace, cultural diversity, professional interaction, sexual harassment, and violence in the workplace. An accomplished speaker and author on HR issues, Davis has developed numerous tools for managers such as the Behavioral Risk Management Program (an aid to help organizations reduce the risk and exposure of inappropriate behavior in the workplace). He has conducted extensive behavioral risk management trainings to share effective communication techniques, behavior modification, and employee motivation for private companies, government agencies, and university personnel. Davis earned his doctoral degree in psychology from the United States International University. Joseph L. Beachboard, Esq., is a partner at the Los Angeles office of law firm Ogletree, Deakins, Nash, Smoak & Stewart, PC. A longtime employment and labor relations attorney, he speaks regularly before human resource, personnel, and employer groups on cutting-edge employment law topics. He is a founding member and the executive director of the Management Employment Law Roundtable, a nationwide, invitation-only organization of management, labor, and employment attorneys. He earned his law degree at Vanderbilt University School of Law.
 Violence and aggression at work can be emotional as well as physical. This powerful drama, based on the research of specialist consultant Roy Braithwaite, will help people manage aggressive situations at work by seeing how such behaviour is expressed. It covers the body language and verbal indicators of aggression, diffusion techniques and preparation and ideas for reducing risk and preventing violence. Written materials also provide information and exercises on levels of acceptable behaviour, causes of aggression, anger and its constructive use, assertive communication and body and verbal language from a multi-ethnic perspective. The benefits
Program includes: DVD (39 mins)
 In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
 Meeting Opener Opening Lines: Facing Diversity is a four minute meeting opener/closer that elegantly and intelligently explores the four core aspects of a diverse workplace�stereotypes, similarities, unity and benefits�using vibrant colors and graphics along with inspirational music. This companion video to core program Diversity: Face to Face, is a great way to start or end any discussion about diversity and respect in the workplace. Key Learning Points
Includes: DVD only / Length: 4 minutes
 In "Diversity Unplugged", real people with varied backgrounds speak frankly about the meaning of diversity, individual and group identity, stereotyping, discrimination and taking responsibility for improving the quality of working relationships. Key Learning Points
Includes: DVD, Comprehensive Leader's Guide and 1 Reproducible Participant Workbook Length: 33 minutes
Produced - 1993 This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities. Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices. The benefits
 Released - 2005 Harassment: The Real Scene provides an assortment of realistic scenarios depicting the various forms of harassment that occur in the workplace. Using footage from a wide variety of award-winning programs, an engaging host leads the viewer through the scenes and shares his practical insights and cautionary advice. Sometimes subtle and sometimes blatant, participants are provided with clear examples of the potential pitfalls and harassing behaviors to avoid. This program has been designed to give the facilitator maximum flexibility in choosing the most appropriate and effective scenarios for their organizations. These real-life scenes create understanding on both an emotional and intellectual level. In one scene an Indian woman is scorned for her accent and in another a young man is mocked for his mental disorder. The numerous examples allow the viewer to observe the behaviors and gain some perspective of the pain and discomfort it causes. Harassment: The Real Scene will raise awareness and leave no doubt in the minds of employees about the importance of avoiding harassing behaviors in the workplace. Your organization will be better prepared to ensure a comfortable, productive environment and avoid the potential of costly lawsuits.
Includes: 27 minute DVD or VHS, An expanded leader’s guide with a customizable PowerPoint Presentation and 10 employee handbooks.
 The Valuing Diversity® Training System consists of 3 parts, each with 10 modules contained in a user friendly manual. All parts are designed to make the facilitator and participants jobs easier. The material is composed of various parts functioning together to achieve your diversity objectives. All parts of the system contain essential steps in the diversity competency process. The Valuing Diversity Training System includes the following three, 3-ring binders:
Valuing Diversity Training System also includes: A Diversity Journey Learning Map which maps out a complete diversity training strategy in a style which enables internal managers and trainers to complement whatever is already being done and 'take what you can use and leave the rest'.
 Shows that "relationship" is the life-blood of the organization. Synergistic relationship patterns are the survival skills and creative tools for the future. The three part Valuing Relationship® series tackles work relationships from a different angles. This series includes for following programs: Organizational Energy , Personal Patterns and Interpersonal Synergy. All three levels function simultaneously, but to start the process of change it is helpful to focus on each element separately. For learning purposes, there must be an intentional focus on the element in question and start the change work where it is most relevant. Each title includes diverse individuals and diversity issues, but the main focus is on relationship, the key resource available to every individual, partners, team and organization. Includes real workplace dramatizations, which portray depleting and enhancing relationships, as well as interviews with leaders, employees and experts. Each of the three parts of this DVD and Video series explores:
Relationship issues addressed in the program:
Includes: Three 30-minute DVDs and leaders guide.
"Valuing Relationship ® helped us create awareness for a new kind of interaction."
Each program in this series is available separately for $500.00
In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
$69.99 [Add to Cart]  Meeting the challenges of a rapidly changing and increasingly diverse world is more important than ever. This animated, award-winning video featuring Perry the peacock and his exotic feathered friends illustrates employee empowerment, effective communication and team building skills within the context of diversity. Insightful and inspiring. Key Learning Points:
Includes: A 10 minute video or DVD and leader's guide. Online Training Option:
 We now know that organizations with the greatest competitive advantage are those which make the best use of their diverse human resources. Valuing Diversity® helps organizations effectively manage their workforce by exploring issues around race, culture, ethnicity, sexism, ageism, disability, and sexual orientation. It will improve communication, managing and supervising across differences. This following titles are part of this seven-part, award winning DVD series:
Each program in this series includes a DVD and Facilitator's Guide. Each title in this series is also sold separately for $500.00 each.
 Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork. Let's Get Together uses cues, verbal and non-verbal signals, as a jumping off point to discuss four easy-to-remember tools--Compassion, Unity, Empathy and Sharing. Friendly hosts guide viewers through four illustrative scenarios that offer before-and-after looks at how these four principles can help solve workplace problems and create a positive and productive workplace! This unique approach is a must-have for any organization looking for a synergistic and comprehensive way to explore communication, diversity, conflict-management and teamwork! Also included: DOING OUR PART: This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing. A short but comprehensive and powerful tool, DOING OUR PART teaches us about communication, teamwork, problem-solving, and productivity. This unique and visually arresting program emphasizes the personal responsibility we all share for creating a unified and respectful workplace. A LOOK INSIDE OURSELVES: A 4-minute stand-alone or companion piece to DOING OUR PART, this program reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy workplace. This program is a great jumping off point for both personal introspection and serious discussion. Beautiful and uplifting, A LOOK INSIDE OURSELVES opens the door to productive discussions about our individual contributions and responsibilities—in the workplace and in life. Key Learning Points
Program Includes: Let's Get Together 22 Minute DVD, Valuing Our Workplace (two DVDs), Facilitator's guide, Reproducible Particpant Materials & PowerPoint Presentation on CD-ROM plus 50 Pocket Reminder Cards
 These three short programs (each one between four and five minutes) can be used as new-employee orientation tools or as meeting openers or closers for any harassment, respect or diversity training. Perfect for a quick and concise refresher course for your organization's anti-harassment policy or to just introduce the fundamental and important concepts of respect, diversity and inclusion in the workplace. Key Learning Points
Includes: Three DVDs / Length: 4 to 5 minutes each
 This animated program tackles the tough subject of stereotyping in a delightful way by looking at some different "birds" in the workplace. It makes us do some soul-searching about the casual way we limit ourselves and others through stereotyping. We "pigeon-hole" others when we overlook their unique abilities, talents, personalities, and backgrounds. We do it to ourselves, too - when we impose limits and cheat ourselves of new experiences, challenging opportunities, and the fulfillment of our undeveloped potential. Though animated, this training tool is no flight of fancy. It's a critical component of training in today's changing workplace. Workgroups, committees, and executive teams will benefit from this program, as will any group interested in mobilizing the talents of all its members. PigeonHoled in the Land of Penguins will help team members recognize pigeon-holing, understand its high cost, and learn how to change the pattern. By tapping into the full creativity of everyone on a team, we open ourselves up to significant breakthroughs in innovation, productivity and team effectiveness. Participants will learn:
Program Contents: A 10 minute DVD or VHS and Leader's Guide
 Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. Use the Conflict As Opportunity program to help you:
Includes: 30 minute DVD and leaders guide.
This is a very effective representation of an intact team going through all four phases of the team building process. Diverse team members struggle to relate and reach high performance. Teams in Motion introduces learners to the phases of team development and the skills necessary to build effective relationships at each phase of the team process. It helps team members identify and manage wide-ranging differences (race, gender, cross-functional, thinking style, relationship style, personality, culture, etc.) that can be either an opportunity or barrier to achieving team goals. After taking the Teams in Motion course, learners should be able to:
Includes: 30 minute DVD and leaders guide.
The key to any organization's success is the ability of its employees to relate effectively. Build trust and respect in your organization with Relating Across Difference.Transform human energy into higher work-related goals by:
Includes: 30 minute DVD and leaders guide.
 Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy. Move your organization toward greater success in the global marketplace with Global Contrasts. Participants will learn how to:
Watch 9 video dramas of North American, Japanese, German, Italian, African, South American, Indian and other nationalities operate in the domestic and global marketplace, creating a diversity and relationship challenge beyond that familiarity of your 'typical' national demographics. Includes: 30 minute DVD and leaders guide.
 The culture of any workplace is shaped by its people. It’s always unique, because people are unique, and as personnel changes in a workplace, so too does the culture – often in small, but significant ways. The elements that build a workplace culture are common to all places of employment, and they permeate all aspects of operations, as well as impacting on image, within organizations and outside of them. Creating and building an appropriate and positive workplace culture is paramount to success. This program covers important aspects of identifying, building and changing a workplace culture. We hear from three different organizations about their corporate cultures – multimedia games designer and developer Firemint, surf and ski wear giant Oakley; and Australia’s Bendigo Bank. It is an ideal resource for prompting thought, discussion and action on this important topic.
 Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Unfortunately, neither gender is aware of these disparate norms and rules and often misread what is being communicated. Consequently, what seems natural to one gender culture can seem mysterious and baffling to the other. The differences are not right or wrong but they can result in confusion and conflict. By making these Invisible Rules visible, Dr. Heim provides the basis for better understanding, communication and teamwork. Duration: (33 min)
 The Bottom Line creates a rationale for why diversity and relationship across differences is a business opportunity. The Bottom Line deals with strategic questions, one at a time, providing useful information, awareness exercises, and the motivation to apply the contents back to your own organization or work team.Help your organization plan and reach its fullest potential with The Bottom Line. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. Use this course to:
Includes: 30 minute DVD and leaders guide. $500.00 [Add to Cart]Sexuality in the workplace has become a bottom-line business issue. Sexual Dynamics opens the debate and examines the reality of sexuality in the workplace. This course can help prevent the costly outcomes to depleting symptoms (litigation, stress, fear, anger, control, lying, denial, projection, etc. ) by helping you manage the reality of sexuality in the workplace. Learn to provide a safer, less sexualized workplace and a climate that transforms human energy into higher performance. Use 7 real-work video moments to help you:
Includes: 30 minute DVD and leaders guide.
 Healthcare Version also Available Follow the lives of three "Clown-Americans" and their families as they make poignant observations about life on the other side of stereotypes. And through a thought-provoking and entertaining combination of drama and comedy, explore and eliminate the nasty realities of bias and racism in America. In this program your employees will discover:
Added features and benefits of DVD training include:
Online Training Pricing Option:
 Studies show training that includes audio and visual elements leads to improved retention. Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year! Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer. You'll get:
Your initial shipment will includes these three titles:
These are the other hot titles you'll receive throughout the year:
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