Diversity & Respect

Produced - 2007

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Defining diversity and understanding how to navigate through a diverse workforce are two very different things. It is one thing to understand what diversity is, but it's another to hire and manage the human complexities of a diverse workforce.

In talking about diversity, we not only focus on the visible examples such as race, age, gender, and national origin, but also on not-so-visible examples such as personality style, style of interaction, lifestyle situations, education, work function, etc. It is the identification, acceptance and understanding of those differences and similarities that allow individuals to become aware of and fully use their talents and abilities to make unique contributions to workgroups and organizations.

Whether your organization already started a diversity initiative or you're just beginning to look at the effect diversity has on your productivity, this program is designed to give your organization a chance to discuss some real issues affecting your workforce.

By the end of this program, participants will be able to:

• Define key terms: diversity, culture and cultural archives
• Identify their personal cultural archives
• Examine their personal archives and how they affect communication and workplace relationships
• Recognize how differing cultural archives affect communication, relationships and ultimately productivity in the workplace.

Program includes: 16 minute DVD, Facilitator's Guide and PowerPoint Presentation.

• Diversity Challenges: What Would You Do? - DVD $495.00 [Add to Cart]
• Diversity Challenges: What Would You Do? - VHS $495.00 [Add to Cart]
• Diversity Challenges: What Would You Do? - DVD Preview $0.00 [Add to Cart]

Produced - 2007

Just one person speaking up can inspire others to do the same.

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What do you do if someone you care about is the target of demeaning stereotypes? What if you are being demeaned or stereotyped? How often do you speak up on behalf of respect? This new program, based on the book by Leslie Aguilar, can be used for training on Diversity & Inclusion, Communication, Teamwork and Leadership.

Why is OUCH! important?

Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing.

What Does OUCH! do?

In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.

OUCH! Learning Objectives:

• Understand the impact of stereotypes and biased statements, even when casually said.
• Identify the most common reasons people sit silent in the face of bias and stereotypes.
• Enhance skills for speaking up against stereotypes without blame or guilt.

Program includes: 12 minute DVD or VHS video, Speaking Up Activity 5 min., OUCH! That Stereotype Hurts with vignettes 13 min., CD-ROM with Leader's Guide, Powerpoint presentation, 1 OUCH! book and 10 OUCH! reminder cards

• Ouch! That Stereotype Hurts - DVD $695.00 [Add to Cart]
• Ouch! That Stereotype Hurts - VHS $695.00 [Add to Cart]
• Ouch! That Stereotype Hurts - DVD Rental $300.00 [Add to Cart]
• Ouch! That Stereotype Hurts - DVD Rental $300.00 [Add to Cart]
• Ouch! That Stereotype Hurts - DVD Preview $0.00 [Add to Cart]

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Who said you shouldn’t sweat the small stuff? What if those small things undermined morale and reduced productivity? This diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called “micro-inequities” and they occur in organizations every day. These small communications of disrespect, prejudice and inequality aren’t overt, but they can be incredibly destructive. A poison in the workplace that isn’t delivered in a bucket, but takes its toll drop by drop.

The program opens with an unhappy ending – the resignation of a frustrated employee. We then explore the workplace responsible for creating this situation. The program’s host engages and challenges the viewer with his strange perspective on our insensitive behaviors. He walks us through several examples of micro-inequities that could easily be avoided and then shares the key concepts for creating an inclusive and productive work environment: Put a stop to the disrespectful little “paper cuts” co-workers unknowingly inflict upon each other. Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with Drop by Drop.

Key Learning Points:

• CONSIDER: Listen, empathize, and follow the “platinum rule” by treating others as they’d like to be treated.
• RESPECT: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace.
• LEARN: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity.

Includes: A 19 minute DVD (English and Spanish versions – many also include Portuguese), comprehensive leader’s guide, PowerPoint Presentation on CD-ROM and Drop by Drop Handbook

• Drop By Drop - Subtle Discrimination - DVD $945.00 [Add to Cart]
• Drop By Drop - Subtle Discrimination - VHS $945.00 [Add to Cart]
• Drop By Drop - Subtle Discrimination - DVD Rental $295.00 [Add to Cart]
• Drop By Drop - Subtle Discrimination - DVD Preview $0.00 [Add to Cart]

Produced 2007

Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace.

This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way.

Key Learning Points:

• Generational context is not about age, but common experiences.
• Acknowledge your team's expectations, not just your own.
• Different is neither right nor wrong, just different.
• Age-ism is the death of any coaching strategy.
• Generational understanding does not take the place of concern for the individual.
• Different generations care about different approaches to the same problem.
• Technology is not universal - assess your team members' affinity level before making communication assumptions.

Program includes:

The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences and mastering new skills for communicating more effectively in our diverse workplaces. INCLUDES: 300 Pages, 3-Ring Binder

Activities Cover

• Diversity icebreakers
• Change
• Communication
• Conflict resolution
• Gender at work
• Culture and career transitions

Training Objectives

• Illustrate how cultural differences may impact behavior
• Increase awareness of the impact of culture in the workplace
• Demonstrate skills for managing a culturally diverse work force
• Address issues of gender in the workplace

Training Methods

• Ice breakers
• Participative exercises
• Role-plays
• Mini case studies

• 50 Activities for Diversity Training $149.99 [Add to Cart]

Incorporate the key challenges facing today's workplace. Based on extensive research and interviews with leaders, managers and employees of Fortune 1000 companies as well as government, non-profit and other organizations. It includes video case studies based on real workplace stories, extracts of interviews with leaders in the field, comprehensive guides, presents opportunities for classroom, self-paced, small group and on-line learning.

This series includes the following titles:

• The Bottom Line - This program creates a rationale for why diversity and relationship across differences is a business opportunity. The Bottom Line deals with strategic questions, one at a time, providing useful information, awareness exercises, and the motivation to apply the contents back to your own organization or work team.Help your organization plan and reach its fullest potential with The Bottom Line. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. (30 minutes)
• Relating Across Differences - This programs examines "moments in the relationship-building process" to help you build authentic relationships that are stable enough to perform at a higher level. Employees can learn how to manage the diversity in the relationship and consciously begin to value it and create the conditions for synergy and breakthrough results. (30 minutes)
• Conflict As Opportunity - Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. (30 minutes)
• Teams In Motion - This program introduces learners to the phases of team development and the skills necessary to build effective relationships at each phase of the team process. It helps team members identify and manage wide-ranging differences (race, gender, cross-functional, thinking style, relationship style, personality, culture, etc.) that can be either an opportunity or barrier to achieving team goals. (30 minutes)
• Global Contrasts - Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy.(30 minutes)

• Sexual Dynamics - Sexual Dynamics opens the debate and examines the reality of sexuality in the workplace. This course can help prevent the costly outcomes to depleting symptoms (litigation, stress, fear, anger, control, lying, denial, projection, etc. ) by helping you manage the reality of sexuality in the workplace. Learn to provide a safer, less sexualized workplace and a climate that transforms human energy into higher performance. (30 minutes)

This six-part series will move you to higher performance and productivity by helping you:

• understand the bottom line impact of diversity in the work context
• learn key principles and skills for greater effectiveness
• manage the 5 phases of global, organizational, team, personal and interpersonal relationships
• recognize and manage diversity issues, relationship dynamics, and cultural differences
• relate more effectively across any difference
• prevent the downward slide to toward miscommunication, misunderstanding, miss-attribution, stereotyping, hostile conflict, racism, sexism, discrimination, sexual harassment and hostile work environments
• create awareness, provide useful information, and identify core principles, that will allow you to attain higher performance, creativity and productivity
• make sure that Human Energy at Work? is constructively managed
• start a process of change that you cannot afford to avoid!

Each program includes: DVD and leaders guide.

Each title in this series may be purchased separately for $500.00 each.

• Human Energy At Work Series - (6 DVD Set) $1,500.00 [Add to Cart]
• Human Energy At Work Series: Global Contrasts - DVD $500.00 [Add to Cart]
• Human Energy At Work Series: Sexual Dynamics - DVD $500.00 [Add to Cart]
• Human Energy At Work Series: The Bottom Line - DVD $500.00 [Add to Cart]
• Human Energy At Work Series: Teams In Motion - DVD $500.00 [Add to Cart]
• Human Energy At Work Series: Conflict As Opportunity - DVD $500.00 [Add to Cart]
• Human Energy At Work Series: Relating Across Differences - DVD $500.00 [Add to Cart]

Produced - 2006

Working internationally is difficult and demands special skills to ensure success. However, highly effective managers and professionals often under perform when working with people from different cultural backgrounds, who do not share the same values and working practices. This challenge is yet more complex in multicultural teams where managers are required to build relationships and achieve business success across a number of different realities, values and perspectives.

A world of difference is for organizations whose business depends on high-quality international relationships, and who need support in making international teamwork effective. The program focuses on a video dramatization of an international team, brought together to launch a new product. It illustrates the complex challenges that individuals and teams face in working internationally. It covers:

• How conflicting assumptions about communication style, feedback, task and relationship handling if unmanaged can lead to poor results
• The essential international skills needed to work successfully and manage effective teamwork across cultures
• Issues of building trust, teamwork, people management and remote communication in a multicultural context.

• Clearly illustrates how business counterparts from other cultures can have differing approaches and attitudes to basic business variables
• Provides a clear framework for experienced and inexperienced international professionals to understand the challenges and complexities of working in a world of difference
• Helps to develop the practical skills and attitudes required to work with differences, rather than against them, in the pursuit of an organization's international goals

Program includes: DVD (35 & 42 min version), with English and Italian subtitles, facilitator guide, self-study workbook and trainer's resources CD-ROM

• A World of Difference - Working Successfully Across Cultures - DVD $870.00 [Add to Cart]

Produced - 1993

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This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities.

Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices.

The benefits

• Targeted at anyone dealing with different nationalities
• Simple and highly effective messages to adopt immediately when people return to their desks

• Building the Transnational Team - DVD $870.00 [Add to Cart]

Customer Favorite!

As the American workforce continues to reflect our increasingly diverse population, organizations must make diversity more than a buzzword or a recruiting tactic. There is no specific diversity training required by law. However, best practices indicate that diversity training is essential given today’s increasingly diverse workforce. Because supervisors play a key role in making diversity part of the organizational culture and operations, they need information and training on it. This new Click 'n Train PowerPoint® presentation trains supervisors on what diversity means, why it is important and how it works.

Diversity - Legal Basics for Supervisors includes:

• A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
• Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
• Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
• Interactive exercises -Involving exercises gain buy-in and increase comprehension
• Trainer's outlines -Useful background and tips save you hours of preparation time

• Click 'n Train: Diversity - Legal Basics for Supervisors $149.99 [Add to Cart]

The Valuing Diversity® Training System consists of 3 parts, each with 10 modules contained in a user friendly manual. All parts are designed to make the facilitator and participants jobs easier. The material is composed of various parts functioning together to achieve your diversity objectives. All parts of the system contain essential steps in the diversity competency process.

The Valuing Diversity Training System includes the following three, 3-ring binders:

• Facilitator's Resource Guide - This Resource Guide is a complete reference guide that provides you with full understanding of complex diversity issues and a secure knowledge base to develop and deliver effective training. Critical to the successful diversity process in any organization, this guide offers essential diversity learning concepts for the beginner and thought-provoking reading for the experienced trainer. It provides essential information in the form of key diversity questions, learning points, and notes which correspond to each module and block on the map. (275 pages)
• This Facilitator's Handbook - provides you with instructions for how to use the training system: how to get started, how to develop a diversity strategy, how to develop a diversity training program, and how to conduct activities related to each of ten modules shown on the map. (500 pages)
• Participant Workbook - This easy-to-use workbook cuts the facilitator's preparation time in half by providing over 200 prepared handouts, exercises, checklists, worksheets and assessment tools. All materials correspond directly to the learning blocks in the Facilitator's Handbook. These highly interactive materials are specifically designed to increase awareness, provide current diversity information, facilitate skills acquisition and provide participants with invaluable experiential learning. (260 pages)

Valuing Diversity Training System also includes: A Diversity Journey Learning Map which maps out a complete diversity training strategy in a style which enables internal managers and trainers to complement whatever is already being done and 'take what you can use and leave the rest'.

• Valuing Diversity Training System (3 Manual Set) $500.00 [Add to Cart]

Customer Favorite!

As the American workforce continues to reflect our increasingly diverse population, organizations must make diversity more than a buzzword or a recruiting tactic. The best way to attract and keep high-quality employees and create a cooperative, creative, productive work environment is to effectively manage your diverse workforce. This new Click 'n Train PowerPoint® presentation helps supervisors and managers teach employees about diversity - why it is important, how it works and what they can do to contribute to the organization’s diversity program.

Diversity for all Employees includes:

• A fully prepared PowerPoint® presentation -Fully researched and expertly designed training meeting on this key topic
• Reproducible handouts, quizzes, and completion certificate -Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
• Easy-to-customize PowerPoints -Change the meeting outlines and insert your own photographs to meet your own company's policies
• Interactive exercises -Involving exercises gain buy-in and increase comprehension
• Trainer's outlines - Useful background and tips save you hours of preparation time

• Click 'n Train: Diversity for all Employees $149.99 [Add to Cart]

Released -2006

Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare. Using powerful video scenarios, this high-impact program will create a deep awareness about our own mindsets and biases toward others and demonstrate how to resolve situations caused by hidden differences.

Today many hospitals are understaffed. With that in mind, Another Look: Defining Respect in Healthcare is designed for healthcare professionals and trainers to conduct high-impact training in just 60 minutes; allowing staff to receive critical training and return to the floor quickly.

This program features the C.A.R.E. model:

• C - Consider before you act
• A - Accept differences in others
• R - Respect others' feelings
• E - Engage in the process

Learning Point Highlights:

• Defines cultural competence and its importance in healthcare settings
• Helps employees recognize how their cultural mindsets color interactions with others

The JCAHO accreditation process includes several training requirements that must be met such as: teambuilding, diversity and leadership. Another Look speaks directly to these issues taking participants on a journey of discovery that helps teach the importance of creating an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare.

Through educational programs such as Another Look: Defining Respect in Healthcare, staff will gain the skills required to help reduce conflict and increase effectiveness, boost morale, improve patient service and safety.

Program Includes: A 22 minute video or DVD in a stop-and-start format, Facilitator's Guide on CD-ROM including facilitator and online resources.

• Another Look: Defining Respect in Healthcare - DVD $695.00 [Add to Cart]
• Another Look: Defining Respect in Healthcare - Video $595.00 [Add to Cart]
• Another Look: Defining Respect in Healthcare - Video Preview $0.00 [Add to Cart]

This pocket guide will teach you the skills required to effectively manage a diverse workplace not because its the right thing to do or your organization requires it. But because it is good for business.

Gain diversity awareness, tools, knowledge and techniques necessary to lift morale, improve processes, bring access to new segments of the marketplace, enhance productivity and improve your bottom line.

• Step-by-step, this interactive workbook will help you:
• Test your skills in managing diversity
• Save management time
• Navigate difficult situations
• Build teamwork
• Improve your interpersonal effectiveness

Complete the Managing Diversity Profile to examine your current level of skill and get feedback on six key competencies for managing diversity.

The book also contains workplace applications for weaving diversity into recruitment and selection, employee retention and development, team building, customer service, market share improvement throughout your organization.
Topics include:

• Differences between EEO, Affirmative Action and managing diversity
• Barriers to diversity: Prejudice, stereotyping, discrimination and non-verbal communication
• Diversity and organizational change
• Working together productively
• Management action plan

Whether you're ready to launch a new diversity initiative, build a diverse work team or plan a new and innovative product launch, this pocket guide will be an invaluable tool for developing managers and leaders.

• The Manager's Pocket Guide to Diversity Management (10 book package) $139.99 [Add to Cart]

Reduce conflict, improve productivity and create a respectful work environment with this award-winning suite of programs. The Diversity & Respect Signature Series provides a common language for addressing cultural differences and provides the ingredients to create a comprehensive diversity training curriculum.

The Diversity & Respect Signature Series consists of three programs that align together create a comprehensive diversity and respect training curriculum. The series includes the following 3 DVD programs:

• Just Be F.A.I.R.: A Practical Approach to Diversity in the Workplace
  The F.A.I.R. approach (Feedback, Assistance, Inclusion and Respect) equips employees at every level to broaden their definition of diversity and build positive, productive relationships. Power scenarios demonstrate what to say and do when cultural differences impact jobs and working relationships. (DVD Length: 16 minutes)

• M.E.E.T. on Common Ground Speaking Up for Respect in the Workplace
  The desire to be treated with respect is something we all have in common, especially in the workplace. The M.E.E.T. approach (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) counteracts shame, blame and stereotyping that create toxic environments and undermine productivity. Through M.E.E.T., employees learn to recognize, respond to and resolve situations arising from individual and cultural differences. (DVD Length: 22 minutes)

• We Need to M.E.E.T. -Managing for Respect in the Workplace
  Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. This program offers a version of M.E.E.T targeted to managers and supervisors. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment. (DVD Length: 29 minutes)

Each program includes:

• Facilitator Guide (multiple agenda options)
• Reproducible Participant Materials
• Reproducible Self-Study Guide
• Discussion Guide
• Online Program Resources
• Trainer Pack

• Diversity & Respect Signature Series (3 DVD Set) $2,495.00 [Add to Cart]
• Diversity & Respect Signature Series (3 DVD Set) 10-Day Preview $0.00 [Add to Cart]

Shows that "relationship" is the life-blood of the organization. Synergistic relationship patterns are the survival skills and creative tools for the future. The three part Valuing Relationship® series tackles work relationships from a different angles. This series includes for following programs: Organizational Energy , Personal Patterns and Interpersonal Synergy. All three levels function simultaneously, but to start the process of change it is helpful to focus on each element separately. For learning purposes, there must be an intentional focus on the element in question and start the change work where it is most relevant.

Each title includes diverse individuals and diversity issues, but the main focus is on relationship, the key resource available to every individual, partners, team and organization. Includes real workplace dramatizations, which portray depleting and enhancing relationships, as well as interviews with leaders, employees and experts.

Each of the three parts of this DVD and Video series explores:

• Key challenges and change issues
• Relationship as an untapped resource in addressing today's challenges
• Relationship across differences as the basis of multicultural workplace effectiveness
• Learning to manage behaviors that deplete productivity: control, manipulation, blame, lying, stereotyping, racism, sexism, sabotage, collusion, misunderstanding, miscommunication...
• Learning to create behaviors that enhance productivity and creativity: active listening, openness, understanding, trust, honesty, feedback, valuing and managing diversity, team work...
• Building authentic relationship across differences
• Relationship as a unique kind of "ecological" system in which no one part is as important as the whole/or the dynamic relationship of the parts

Relationship issues addressed in the program:

• Systemic Change
• Depleting and Enhancing Personal, Interpersonal and Organizational Patterns
• Creating open, Trusting and Adaptive Organizations
• Quality and Performance
• Creativity, Co-creation and Synergy
• Leadership and Vision at Work
• Teamwork, Participation and Communication
• Building Cross-Cultural Relationship
• Relationship as the "How-To" of Managing Diversity

Includes: Three 30-minute DVDs and leaders guide.

"Valuing Relationship ® helped us create awareness for a new kind of interaction."
- Levi Strauss

Each program in this series is available separately for $500.00

• Valuing Relationship Series - (3 DVD set) $1,200.00 [Add to Cart]
• Valuing Relationship Series: Personal Patterns - DVD $500.00 [Add to Cart]
• Valuing Relationship Series: Organizational Energy - DVD $500.00 [Add to Cart]
• Valuing Relationship Series: Interpersonal Synergy - DVD $500.00 [Add to Cart]

Best-Seller

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This easy-to-follow program features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the seven commonsense "Guidelines" to discuss issues of respect in a diverse workplace as it relates to their own experience and behavior. The "Guidelines" are further broken down into "Simple Steps," which makes this an especially effective and user-friendly program. The vignettes include healthcare, manufacturing, retail, and office settings.

Key Learning Points:

• Turn uncomfortable situations into learning opportunities
• Religious or cultural beliefs don't justify disrespectful behavior toward coworkers
• Just because expressions or words are commonly used, doesn’t mean they are acceptable
• Be careful not to display or send potentially offensive materials on your computer
• Judging people's abilities by their appearance can lead to discrimination
• Cultural or ethnic stereotypes are offensive Speak up against disrespect

Program Includes: A 25 Minute DVD, Meeting Opener video on DVD, Vignettes only version, Leader’s Guide, Reproducible Participants Materials, PowerPoint Presentation on CD-ROM, Self-Study Overview CD-ROM and 50 “Simple Steps” Reminder Cards

• As Simple As Respect - DVD $795.00 [Add to Cart]
• As Simple As Respect - VHS $795.00 [Add to Cart]
• As Simple As Respect - DVD Rental $295.00 [Add to Cart]
• As Simple As Respect - Video Rental $295.00 [Add to Cart]
• As Simple As Respect - DVD Preview $0.00 [Add to Cart]
• As Simple as Respect (Spanish) - DVD $795.00 [Add to Cart]

Customer Favorite!

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Meeting the challenges of a rapidly changing and increasingly diverse world is more important than ever. This animated, award-winning video featuring Perry the peacock and his exotic feathered friends illustrates employee empowerment, effective communication and team building skills within the context of diversity. Insightful and inspiring. Key Learning Points:

• The creativity of diversity
• How to make empowerment a reality
• Appreciating Differences

Includes: A 10 minute video or DVD and leader's guide.

Online Training Option:
This program is also available for online training, click here for details

• Peacock in the Land of Penguins - DVD $595.00 [Add to Cart]
• Peacock in the Land of Penguins - Video $595.00 [Add to Cart]
• Peacock in the Land of Penguins - DVD Rental $275.00 [Add to Cart]
• Peacock in the Land of Penguins - Video Rental $275.00 [Add to Cart]
• Peacock in the Land of Penguins - Video Preview $0.00 [Add to Cart]
• Peacock in the Land of Penguins (Spanish) - DVD $595.00 [Add to Cart]
• Peacock in the Land of Penguins (Spanish) - VHS $595.00 [Add to Cart]

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What is Cultural Competency? In simple terms, it’s medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness, provide patient-centered care. It’s considered 'cultural competency' and it’s a regulation in hospitals around the country. This program is designed to address the delicate nature of cultural competency.

Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members Realistic healthcare scenarios representing many different cultures and beliefs

Additional content and insights to enhance the comprehension and retention of this critical information

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool. Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

• Cultural Competency: Just Good Healthcare (DVD) $495.00 [Add to Cart]
• Cultural Competency: Just Good Healthcare (DVD Rental) $200.00 [Add to Cart]

We now know that organizations with the greatest competitive advantage are those which make the best use of their diverse human resources. Valuing Diversity® helps organizations effectively manage their workforce by exploring issues around race, culture, ethnicity, sexism, ageism, disability, and sexual orientation. It will improve communication, managing and supervising across differences.

This following titles are part of this seven-part, award winning DVD series:

• Managing Differences - illustrate how assumptions, differences, and organizational culture affect the performance of managers, supervisors and administrators and inhibits the potential of employees. (Length: 30 minutes)
• Diversity At Work - Illustrates that employees from "non-dominant" cultures have to take some responsibility for learning how to keep their personal identity and adapt to the organizational culture within which they work. (Length: 30 minutes)
• Communicating Across Cultures - increases awareness of the skills necessary for cross-cultural interaction. (Length: 30 minutes)
• You Make the Difference - Empowers your employees to create a climate that values the contributions of everyone. Helps avoid sabotage, stereotyping and other behaviors that disrupt productivity and causes hostile workplace(Length: 30 minutes)
• Supervising Differences - shows first-line supervisors, plant managers and others how to leverage the potential of their diverse workforce. (Length: 30 minutes)
• Champions of Diversity - this is a documentary about the changing demographics in the labor pool and marketplace. Special emphasis is given to the personal growth involved in valuing diversity. Senior executives share why they are " champions of diversity" and how they personally change their behavior and lead their organizations in change. (Length: 30 minutes)
• Profiles In Change - This is a documentary on organizations that have raised productivity and profitability by implementing programs and processes that value diversity. Targeted toward diversity planners, top executives, administrators, managers, and human resource development professionals. (Length: 30 minutes)

Each program in this series includes a DVD and Facilitator's Guide.

Each title in this series is also sold separately for $500.00 each.

• Valuing Diversity Series (7 DVD Set) $1,750.00 [Add to Cart]
• Valuing Diversity Series: Managing Differences - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: Diversity At Work - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: Communicating Across Cultures - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: You Make The Difference - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: Supervising Differences - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: Champions of Diversity - DVD $500.00 [Add to Cart]
• Valuing Diversity Series: Profiles In Change - DVD $500.00 [Add to Cart]

The desire to be treated with respect is something we all have in common, especially in the workplace. The M.E.E.T. approach (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) counteracts shame, blame and stereotyping that create toxic environments and undermine productivity. Through M.E.E.T., employees learn to recognize, respond to and resolve situations arising from individual and cultural differences.

Learning Point Highlights:

• Encourages personal responsibility in creating a respectful workplace
• Provides a proven, four-step process that builds mutual respect
• Offers practical examples and advice for resolving difficult situations

Complete Training Kit Components: DVD, VHS (22 minutes), Facilitator Guide, Reproducible Participant Materials, Reproducible Self-Study Guide, CD-ROM of Print Materials, Online Program Resources, Trainer Pack, Ten Foam Puzzles

• M.E.E.T. on Common Ground - Complete Kit $995.00 [Add to Cart]
• M.E.E.T. on Common Ground - VSH Preview $0.00 [Add to Cart]
• M.E.E.T. on Common Ground - Basic Kit Spanish $795.00 [Add to Cart]