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Generational Training

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Mixing Four Generations in the Workplace - DVD

Produced 2007

Free Online Preview

Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace. 

This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way.

Key Learning Points: 

  • Generational context is not about age, but common experiences.
  • Acknowledge your team's expectations, not just your own.
  • Different is neither right nor wrong, just different.
  • Age-ism is the death of any coaching strategy.
  • Generational understanding does not take the place of concern for the individual.
  • Different generations care about different approaches to the same problem.
  • Technology is not universal - assess your team members' affinity level before making communication assumptions.

Program includes: 

  • Program One - Defining Four Generations in the Workplace - 18 Minutes
  • Program Two - How to Deal with the Four Generations - 16 Minutes

    Program includes: 2-program DVD; CD Support Package with 32-page Facilitator's Guide, 30-Page Participant Guide, Participative Exercises and PowerPoint Presentation. All support materials customizable and reproducible.

Also available for online learning - learn more!

  • Mixing Four Generations in the Workplace - DVD $795.00 [Add to Cart]
  • Mixing Four Generations In The Workplace - DVD (Spanish) $795.00 [Add to Cart]
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AWESOME! (2 Part Program) - DVD

This program is also available for online training. See details below.

Request online preview!

What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity?

These questions are becoming increasingly important as the largest generation in history begins entering the workforce. In the next few years, Gen Y will constitute 38% of all employees. They are smart, adaptable, energetic, skilled and eager to make their mark. At the same time, these young people do things differently and enter the world of employment with great expectations and a culture that may be unfamiliar to many of us.

Program Contents
To help you better prepare for the task of engaging, inspiring and productively channeling the energies of your new employees, we have created AWESOME!, a 2-part video-based training program. 

  • Part 1, “A New Generation @ Work”, presents 24 Gen Y employees from a wide range of occupations who share what makes them tick. (10 minutes) 
  • Part 2, “Engaging Gen Y”, introduces 5 managers who present their views on how to help Millennials succeed. You’ll be enlightened, energized and entertained! (10 minutes)

Support Materials - A comprehensive facilitation package accompanies the program and includes a facilitator’s guide, PowerPoint slides, reproducible handouts and program transcripts.

Online Streamed Video Training Option Includes:

  • Post training test
  • Trackable reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials
  • Customized for you at no additional cost - your logo, your polices and more
  • No need to download or install software - works with any standard browser  

Online Training Pricing:

  • 1 to 1000 $6 per person
  • 1001 to 3000 $5 per person
  • Minimum order for any one program $395.00
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The X Factor: Managing & Motivating Generation X - DVD

America's primary labor supply for the next decade -- mostly in their teens and twenties -- represents the smallest population group in U.S. history and the thinnest pool of entry level workers in modern times. There simply are not enough of them to go around, particularly in the service industries. And every time a business loses an employee, the high cost fo attracting, hiring and training a replacement cuts into the profit margin.

Claire Raines is the nation's leading expert on Generation X. In this video, she will give you new information about generation X workers... who they are, what makes them different and how to develop successful ways of working with them.

  • The X Factor: Managing & Motivating Generation X - DVD $595.00 [Add to Cart]
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Showdown at Generation Gap - DVD

Everyone sees the world differently. We all have different frames of perspective and reference. Generational Conflict happens when Boomers and Xers egin to make assumptions about each other and fail to recognize the other persons frame of reference. SHOWDOWN AT GENERATION GAP is for supervisors, managers and employees at all levels. It introduces differences, perceptions and expectations of the two dominant employee groups which comprise todays workforce -- Baby Boomers and Generation X. This video will show both managers and employees how they can become more effective in todays generationally diverse workforce.

Viewers will learn : * How and why Boomers and Xers are different * What their complaints against each other are *How the generations can adapt their communication styles to build alliances with each other.

Length: 22 minutes

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Dialogue - Now You're Talking! Series - DVD

This program is also available for online training. See details below.

Request a free online preview!

Through a series of short dramatizations this unique series explores the rules and techniques that distinguish a Dialogue from other forms of communication, such as debate or negotiation. The series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication. In so doing we build mutual trust and respect.

Each program in the series can stand alone and may be licensed separately. There are volume discounts if you license the entire series or multiple copies of any program.

Program Contents:

Communicating in a Diverse World. Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. (25 minutes)

Dialogue for Cultural Understanding. We apply the skills of dialogue outlined in Program 1 to challenges faced in culturally diverse work environments. We see a dramatization that demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. (24 minutes)

Dialogue between Genders. A dramatized dialogue shows us how the skills we learned in Program 1 can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. (21 minutes)

Dialogue among Generations. We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. (24 minutes)

Program includes: A comprehensive facilitation guide, reproducible handouts and PowerPoint slides for classroom presentation.

Online Streamed Video Training Option Includes:

  • Post training test
  • Trackable reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials
  • Customized for you at no additional cost - your logo, your polices and more
  • No need to download or install software - works with any standard browser  

Online Training Pricing:

  • 1 to 1000 $6 per person
  • 1001 to 3000 $5 per person
  • Minimum order for any one program $395.00
  • Dialogue - Now You're Talking! Series - DVD $1,875.00 [Add to Cart]
  • Dialogue - Now You're Talking! - Dialogue for Cultural Understanding $625.00 [Add to Cart]
  • Dialogue - Now You're Talking! - Dialogue between Genders $625.00 [Add to Cart]
  • Dialogue - Now You're Talking! - Dialogue among Generations $625.00 [Add to Cart]
  • Dialogue - Now You're Talking! - Communicating in a Diverse World $625.00 [Add to Cart]
  • Dialogue - Now You're Talking! Series - Online Preview $0.00 [Add to Cart]
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Follow the Leader - DVD

Released - 2006

This program is also available for online training - Learn More!

Guess what? There's a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training.

Armed with hundreds of hours of research over thee years, Executive Producer Bob Allen, who himself spent twenty five years as a leader in the Disney organization, set out to create a fast-paced, reality television-like, leadership training program for young people that really works!

Follow The Leader is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It's about positive role models. 

  • Chairman of Hy-Vee, Inc. one of the 15 largest supermarket chains in the U.S. (and Chairman of the Food Marketing Institute - the largest trade group of its kind in the country) - Ron Pearson
  • President and Owner of "Homes by Carmen Dominguez," also serves as Vice President of the Home Builders Association of Metro Orlando where she was recently voted "Home Builder of the Year." - Carmen Dominguez
  • V.P. Operations, Hard Rock Cafe International, which has become a truly global phenomenon with more than 120 restaurants in over 40 countries. - - Ken Hoffman

The Follow the Leader DVD is divided into three 20-minute segments which can be viewed in one three-hour workshop or broken into three one-hour workshops titled: 

    1. VISION & COMMUNICATIONS
    2. INTEGRITY & REALISM
    3. LOVE & PASSION

Upon completing the entire training program, your participants should be able to: 

  • Define the leadership traits in terms of observable behaviors
  • Define these traits and behaviors in terms of your own company's professional/leadership development goals
  • Discuss how their own style may influence how the featured behaviors "look" on them
  • Design a plan to practice these traits in their everyday role as leaders in your company

Program includes: DVD and a CD-ROM containing an 18-page Trainer's Guide, a 24-page Participant Workbook, and a 34-frame Microsoft PowerPoint« Presentation. 

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AWESOME! (2 Part Program) - Online Course

Request online preview!

What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity?

These questions are becoming increasingly important as the largest generation in history begins entering the workforce. In the next few years, Gen Y will constitute 38% of all employees. They are smart, adaptable, energetic, skilled and eager to make their mark. At the same time, these young people do things differently and enter the world of employment with great expectations and a culture that may be unfamiliar to many of us. 

Program Contents

To help you better prepare for the task of engaging, inspiring and productively channeling the energies of your new employees, we have created AWESOME!, a 2-part video-based training program.

Part 1, “A New Generation @ Work”, presents 24 Gen Y employees from a wide range of occupations who share what makes them tick. (10 minutes)

Part 2, “Engaging Gen Y”, introduces 5 managers who present their views on how to help Millennials succeed. You’ll be enlightened, energized and entertained! (10 minutes)

Online Streamed Video Training Option Includes:

  • Post training test
  • Trackable reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials
  • Customized for you at no additional cost - your logo, your polices and more
  • No need to download or install software - works with any standard browser  

Online Training Pricing:

  • 1 to 1000 $6 per person
  • 1001 to 3000 $5 per person
  • Minimum order for any one program $395.00 
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Preparing for Long Life in the 21st Century - DVD

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Free Online Preview

Leaders of organizations need to understand how cognitive processing, decision making, memory, and motivation change as they, their employees, and their customers age. Dr. Carstensen shares research findings on motivation grounded in the uniquely human perception of time horizons and the theory of “socioemotional selectivity,” in which our values and goals change over time. As time horizons are constrained, she found, we channel energies into what supports our emotional well being, affecting where we focus attention and what we remember.

Program Highlights:

  • Common predictors of how people will function at advanced ages.
  • Why motivation and memory change as people grow older.
  • Scientific breakthroughs that will improve the quality of life across generations.

Dr. Carstensen, author of A Long Bright Future, is Professor of Psychology and founding director of the Stanford Center on Longevity. For more than twenty years her research has been supported by the National Institute on Aging. She received her BS from the University of Rochester and her PhD in Clinical Psychology from West Virginia University.

  • Preparing for Long Life in the 21st Century - DVD $129.99 [Add to Cart]
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Managing Four Generations in the Workplace - DVD

Free Online Preview

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. In this scenario-based sequel to the best-seller Mixing Four Generations in the Workplace, Cam Marston helps supervisors and managers learn the techniques needed to handle cross-generational communications problems, avoid conflict, and maximize performance.

This program will teach you how to "Gen-Flex" or move into another generation's comfort zone. Do you remember the golden rule, "Do unto others as you would have them do unto you?" The golden rule would be great if we were all the same generation. But because people are different they need to be treated differently. This is the basis for what we call Gen-Flexing, operating in another generation's world. Treat them as they want to be treated. Gen-Flex out your comfort zone into theirs.

Learning Objectives

By the end of this program, participants will be able to:

  • Describe the characteristics, attitudes, and values of each generation
  • Identify specific actions a manager can take to coach, motivate, and get results from each generation
  • Determine how your management approach may need to change when coaching, managing and retaining employees of different generations
  • Discover ways to Gen-Flex™ in order to solve generational problems in the workplace

DVD includes:

Program One - Learning How to Gen-Flex - 21 Minutes
Program Two - Solving Five Difficult Problems - 14 Minutes


Program includes: 2-program DVD, CD with Facilitator's Guide, Participant Guide, and customizable PowerPoint Presentation that can be printed and used as a handout.

  • Managing Four Generations in the Workplace - DVD $995.00 [Add to Cart]
  • Managing Four Generations in the Workplace - DVD Rental $395.00 [Add to Cart]
  • Managing Four Generations in the Workplace - DVD Preview $0.00 [Add to Cart]
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Dialogue - Now You're Talking! Series Online Course

Request a free online preview!

Through a series of short dramatizations this unique series explores the rules and techniques that distinguish a Dialogue from other forms of communication, such as debate or negotiation. The series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication. In so doing we build mutual trust and respect.

Each program in the series can stand alone and may be licensed separately. There are volume discounts if you license the entire series or multiple copies of any program.

Program Contents:

Communicating in a Diverse World. Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise. (25 minutes)

Dialogue for Cultural Understanding. We apply the skills of dialogue outlined in Program 1 to challenges faced in culturally diverse work environments. We see a dramatization that demonstrates how dialogue can be used to open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. (24 minutes)

Dialogue between Genders. A dramatized dialogue shows us how the skills we learned in Program 1 can be used to overcome misunderstandings, break down gender stereotypes and improve communications between men and women at work. (21 minutes)

Dialogue among Generations. We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. (24 minutes)

Online Streamed Video Training Option Includes:

  • Post training test
  • Trackable reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials
  • Customized for you at no additional cost - your logo, your polices and more
  • No need to download or install software - works with any standard browser  

Online Training Pricing:

  • 1 to 1000 $6 per person
  • 1001 to 3000 $5 per person
  • Minimum order for any one program $395.00
  • Dialogue - Now You're Talking! Series Online Course $6.00 [Add to Cart]
  • Dialogue - Now You're Talking! Series - Online Preview $0.00 [Add to Cart]
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Manager's Pocket Guide to Generation X

How do we recruit and train the best and the brightest X'ers? How do we keep them challenged and productive? And how do we keep the best ones from moving on?

If you find yourself asking questions like these, you can't afford not to have The Manager's Pocket Guide to Generation X! This concise, hands-on guide will enable managers to recruit, train, motivate, and retain young employees. It explains in simple terms what makes Generation X employees different, and outlines how you can put their unique skills and characteristics to work on behalf of your organization.

Includes

  • A concise description of Generation Xers and why they're uniquely suited to help their employers compete effectively in the new global marketplace
  • Answers to the most commonly asked questions about Generation X (Are they really slackers? Do they really have short attention spans? Why do they seem to need so much feedback?)
  • Several self assessments so that managers can get immediate feedback on their knowledge and perceptions about Generation X
  • 50 case studies in which Xers explain in their own words which management styles are effective with their generation, and which ones are not and why

Contents

  • Introducing Generation X in the Workplace
  • Recruiting and Selecting the Stars of Generation X
  • Orientation for New Employees-Sending the Right Message
  • Communicating with Gen-Xers in the Workplace
  • Training Gen-Xers in the Workplace
  • Mentoring Generation X
  • Gen-Xers and Corporate Culture
  • Managing the Creative Process of Gen-Xers
  • There is More than Money at the Bottom Line
  • A New Approach to Retention: Leaving without Really Leaving
  • Management Pitfalls: Avoiding the Most Common Complaints
  • Case Studies: Real Life Stories from Gen-Xers in the Workplace

Dialogue - Now You're Talking! - Dialogue among Generations
$625.00 [Add to Cart]
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Please Respect My Generation! - DVD

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For the first time, we have as many as five different generations together in the workplace.  

Please Respect My Generation! bridges the gap between them and shows audiences how to avoid conflict and increase productivity in their generationally diverse workplace. By learning about life experiences, values, and ideas of all five generations, participants gain a better understanding of their coworkers as it relates to their own experience and behavior.  For example, learn what our newest generation, Generation 9/11, and our oldest, the Traditionals, have in common. Both managers and employees will gain insight and learn simple dos and don'ts when dealing with coworkers of different generations. All five generations discuss their own generational traits and that of their coworkers. Learn to communicate better, deal with change, increase productivity, and develop a more respectful workplace. Please Respect My Generation! 5 Generations at Work integrates respect and unity at work for people at all stages of life.  

 Key Learning Points: 

  • Learn how each generation is identified and defined.
  • Explore which traits are commonly associated with each generation and how that impacts the workplace.
  • Gain a better understanding of how generational stereotypes, both good and bad, can be as disrespectful as cultural and ethnic ones.
  • Discover how miscommunication between generations can be avoided.
  • Understand the importance of respect and unity in the workplace for people of all ages.

DVD which includes Meeting Opener, Facilitator's Guide and Reproducible Participant Materials plus Customizable PowerPoint Presentation on CD-ROM.  23 minutes