Healthcare Training

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This program offers a concise look at the transmission, treatment and prevention of bloodborne pathogens, specifically: hepatitis B, hepatitis C and HIV (the Human Immunodeficiency Virus). Complies with OSHA 1910.130.

• Effects of HIV, HBV, HCV
• Personal protective equipment
• Engineering controls
• Safe work practices

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint® Presentation – makes training site–specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

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Released -  2007

Describes in detail the medications commonly prescribed to heart attack victims and necessary life style adjustments that may accompany them, This program is part of our cardiovascular series designed to comply with the Joint Commission standards for education of patients and family.

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learn to identify the potential risks to patient privacy, basic principles for protecting that privacy, and what to do for a patient whose privacy is at risk.

• Understanding patient confidentiality
• Maintaining patient confidentiality
• Your role in protecting the patient

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool. Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

Additional handbooks
Handbooks must be purchased in packs of 10. When ordering, enter the number of packs you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field. Handbooks are only sold to customers who own or are purchasing the DVD.

• Patient Confidentiality: It’s Everybody’s Job, Not Everybody’s Business - DVD $445.00 [Add to Cart]
• Patient Confidentiality: It’s Everybody’s Job, Not Everybody’s Business - (10 pack Handbooks) $29.95 [Add to Cart]

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This program covers the basics of the HIPAA Privacy Rule and shows examples of what is necessary to comply. This must-see program uses specific scenarios to illustrate privacy do's and don'ts.

• HIPAA basic overview
• Examples of when PHI communication is/is not permitted
• When patient authorization is required
• Patient rights
• Personal representatives
• Reporting and identifying violations

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

• HIPAA: Compliance Scenarios - DVD $445.00 [Add to Cart]

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Recent studies show that over 8 million healthcare workers risk infection by Hepatitis B & C, HIV, influenza and tuberculois each day. What even more alarming is that these dangerous bacterial pathogens can be spread to patients, families and communities. Protect your staff with the proven infection-prevention measures included in this new program. Topics discussed include:

• General information on BBPs
• Infections control procedures
• CDC Standards and Precautions

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint' Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

• Infection Control In Outpatient Facilities - DVD $445.00 [Add to Cart]

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We all know healthcare professionals are busy –– now more than ever. But being warm, friendly and helpful doesn’t mean you can’t also get your work done. Customer Service: Natural As Child’s Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child’s play. Topics include:

• Knowing all types of customers
• Applying the “treat people how you want to be treated” method
• Using empathy instead of apathy
• Employing good communication skills with an emphasis on listening

Includes: 24 minute DVD, 10 handbooks and electronic leaders guide.

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

Length: 16 minutes

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 When It?s Not Just A Drill emphasizes the importance of on-going fire awareness and following proper fire safety procedures. 

• The critical minutes: initial response procedures
• Proper fire extinguisher applications and methods
• Evacuation safety
• How to minimize the risk of fire at your facility

Added features and benefits of DVD training include: 

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint® Presentation – makes training site–specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks. 

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Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. That's the lesson delivered in Patient Diversity: Beyond the Vital Signs. You'll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand. This lack of understanding not only hampers communication, it delays proper treatment.

Patient Diversity clearly illustrates the importance of learning about your patient population: their belief systems, folk medicine, lore, even those things that dictate how they respond to pain and medical care.

Take, for instance, Mr. Lopez, who is quite vocal about his post-surgical pain. Nurses pay less attention to his moans, believing that, as a Latino, he will naturally respond this way to discomfort. When a doctor does finally examine him, it is clear he is suffering from internal bleeding at the site of his incision.

Or what about Mrs. Humphreys, who refuses medical care because she believes God is punishing her and medical intervention is useless? Trying to convince her that the hospital's tests are her only alternative does no good. What does? Approaching her with understanding: offering to phone her minister, encouraging her to see that perhaps God wishes her to have the help of this hospital's resources.

These and other poignant scenes examine the concerns faced in healthcare delivery every day. And though the challenges, patients and solutions are highly diverse, the basic principles are not.

Participants will learn they must:

• Learn about the beliefs and practices of their patient population
• Not only tolerate, but try to accept the different cultural practices of their patients
• Never forget they are treating an individual.

With our communities becoming more global every day, there is no better time for Patient Diversity: Beyond the Vital Signs.

Program includes - 18 minute VHS or DVD and leaders guide.

Online Training Option:
This program is also available for online training, click here for details

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Pro-active improvement of patient care processes prevents adverse patient outcomes. This must-see training program will create a culture of safety within your facility.

• Risk assessment/reduction techniques
• Root Cause Analysis and Failure Mode and Effects Analysis
• Helps meet Joint Commission/FMEA requirements

Added features and benefits of DVD training include:

• English and Spanish versions many also include Portuguese
• A Customizable PowerPoint Presentation makes training site-specific; excellent for training different personnel and departments
• Training Points outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience perfect for those who train and travel! Includes ten employee handbooks.

This important handbook stresses the importance of providing the best care possible for elderly patients, thus minimizing abuse.

Number of pages can vary though most handbooks are 16 pages in length and include a tear-out quiz.

Handbooks must be purchased in packs of 10. When ordering, enter the number of packs you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field. A quantity discount will be applied for quantity orders once added to your cart. Quantity and discount breaks may vary between handbooks

2010 Edition! 

Uncover potential HR compliance problems before they arise, while making certain each policy is current and provides the best information for your company.

HR audit topics addressed include: How to conduct a self-audit, Affirmative action laws, EEO, Discrimination, Workplace harassment, Termination, Communication, Salary and pay, Discipline, Safety, Health and security, Retirement and pension, Benefits-including 2010 HealthCare Reform, managing flexible work schedules, telecommunting, electronic monitoring, workplace violence. Plus much more.

Each checklist makes reviewing HR policies quick and productive:

• Step-by-step checklists ensure your organization's policies and practices are legal and safe.
• Topic overviews give you the background you need to be sure of your compliance with employment laws.
• Samples Forms included employee evaluation, job analysis interview, interview comments, and more.

Major Topics Covered:

• Human resource policies-now includes Telecommuting
• Recordkeeping
• Job descriptions
• Safety and OSHA -- just added PPE requirements
• Employee benefits
• Employee compensation
• Employee hiring policies
• Performance appraisals

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Physical violence, verbal or sexual abuse is a dangerous possibility for healthcare staff during home visits. Kind words and streets smarts are not enough to insure their safety. Equip your home healthcare staff with the valuable information in, Personal Safety For Home Health Caregivers. This program teaches practical ways to defuse potentially violent situation and show your staff how to prepare for visits, set-up security measures and know assault-cycle awareness to prevent possible harm.

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

• Personal Safety for the Home Health Caregivers - DVD $445.00 [Add to Cart]

Length: 15 minutes

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This program is designed to help you recognize the dangers of chemical exposure and develop safe work practices to protect you from injury.

• Complies with OSHA 1910.1200
• Who is at risk?
• Chemical dangers
• Hazard communication labels
• Material Safety Data Sheets (MSDSs)
• Proper training

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint® Presentation – makes training site–specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

Free Online Preview

The Centers for Disease Control has reported a resurgence of TB. Anyone, including your employees can contract it and its new drug-resistant strains. Don't take the risk. Help them understand TB and fight against it. The program shows: 

• How TB is contracted
• Symptoms of TB infection
• What happens if one is infected with TB
• Who is at risk.

Added features and benefits of this DVD include: 

• English and Spanish versions
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training sessions
• Video-enriched training organized around learning objectives to facilitate discussion
• A printable Leader's Guide for trainers
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors.

The four skills -- Acting, Coaching, Thinking and Seeing -- reshape employee attitudes and actions and put them in control of their environment. By mastering these skills, employees perform their jobs with astute care and develop the ability to assess risks, identify perceptual blinders, hone observation skills and improve communications and coaching.

Enriching Your Culture To Prevent Medical Error™ reinforces the training message of People-Based Patient Safety® and the use of ACTS to help your staff work safely and eliminate errors.