Human Resources Management

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The ADA Revisited is intended to inform managers and other employees about the opportunities and legal responsibilities organizations and individuals face under the Americans with Disabilities Act. It is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes persons with different abilities.

Program Contents

The ADA Revisited (24 minutes) combines analysis of the ADA by a team of legal experts as well as interviews with employees with disabilities and their managers to provide a balanced view of the impact of the ADA in today’s workplaces. We examine the law’s requirements regarding interviewing and hiring practices, what constitutes equal access to employment benefits and training, how to determine the “essential functions” of a job, as well as what “reasonable accommodations” are and when they are needed.

Support Materials

The ADA Revisited comes with a comprehensive facilitation package that includes a training guide with course outlines for shorter or more complete training, reproducible handouts, and a Questions & Answers publication from the US Department of Justice and the EEOC.

Support Materials - A comprehensive facilitation package accompanies the program and includes a facilitator’s guide, PowerPoint slides, reproducible handouts and program transcripts.

Online Streamed Learning Option Includes:

• Post training test
• Trackable reporting results 24/7
• Certificates of completion
• Digital copies of the support materials
• Customized for you at no additional cost - your logo, your polices and more
• No need to download or intstall software - works with any standard browser  

Online Training Pricing:

• 1 to 1000 $6 per person
• 1001 to 3000 $5 per person
• Minimum order for any one program $395.00

This movie-like version of the PowerPoint® presentation with audio makes it easy to deliver staff management training. There are no laws that require you to train supervisors to help reduce turnover and increase employee retention. However, it is wise to do so because when your supervisors understand the impact of turnover and are well prepared with effective retention strategies, there’s a better chance that you can reduce your organization’s turnover rate and retain valuable employees who might other¬wise be lured away by competitors.

Although a certain amount of turnover is to be expected and is even desirable, high levels of turnover can undermine the success of your organization. When the training is completed, trainees will be able to:

• Identify the costs of excessive turnover
• Calculate and analyze your department’s turnover rate
• Determine causes of turnover among your employees
• Understand what your employees want from their jobs
• Develop an effective turnover reduction strategy

This time-saving program includes everything you need:

• An audio presentation a movie-like version of the PowerPoint® presentation with audio included for out-of-the box classroom training.
• A fully prepared PowerPoint® presentation fully researched and expertly designed meetings on this key topic.
• Reproducible handouts print and photocopy the handouts to reinforce the training.
• Interactive exercises gain involvement with exercises to increase comprehension.
• Quizzes test your employees’ knowledge.
• Completion certificate tangible recognition of successful completion of training
• Trainer’s guide helps identify key training issues for this topic and useful training tips.

• Audio Click 'n Training - Reducing Turnover and Increasing Retention PowerPoint $149.99 [Add to Cart]

Released - 2007

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An employee not up to par with your standards? Get a fair and consistent way to deal with substandard performance and behavior. Have the proper documentation, avoid the courts, and win any lawsuits that cannot be avoided. But most importantly, be a better manager who creates, in turn, better employees. Documenting Discipline II covers:

• FOSA: Facts, Objectives, Solutions, Actions
• Incidence diaries
• Disciplinary action memos
• Progressive discipline

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training talk

• Documenting Discipline II - DVD $845.00 [Add to Cart]
• Documenting Discipline II - DVD Rental $295.00 [Add to Cart]
• Documenting Discipline II - DVD Preview $0.00 [Add to Cart]

Real change only happens when the decision to change comes from the person doing the changing. Painless Performance Improvement provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues.

Managers and supervisors will learn how to:

• Focus on PERFORMANCE not ATTITUDE
• INTERVENE rather than CONFRONT
• RECOGNIZE and DEFLECT common SIDETRACKS
• follow the SIX STEPS to PERFORMANCE IMPROVEMENT

A training comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee's favorite excuses and sidetracks. Used with the accompanying 85 page Managers Reference Guide, leaders will find this package an indispensable resource for improving the performance of their team. Performance Improvement is Painless when you:

• State what you've observed
• Wait for a response
• Remind them of the Goal
• Ask for a solution
• Agree together on the best solution
• Follow through to ensure success

This program comes with the following content:

• 1 Twenty-Three Minute Painless Performance Improvement video
• 1 Managers Handbook (90 pages)
• 10 Pocket Cards
• 1 Leader's Guide on CD

Produced - 2007

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Training managers and supervisors for their role in preventing and correcting harassment situations in the workplace is a critical concern for all employers. Harassment training has become a legally required mandate in some states and many others will soon follow that lead. With potential liabilities growing, it’s important to make sure everyone in a leadership position understands the importance of their actions – and their key part in eliminating harassment from the workplace.

Let’s Face It, the realistic and engaging training program that concisely identifies the roles every manager and supervisor must take in:

• Identifying harassment
• Communicating policies
• Documenting training
• Handling a complaint
• Investigating promptly
• Responding appropriately

Synopsis
A knowledgeable host leads the viewer through the key points as we follow a central story involving two co-workers in a friendship that’s creating discomfort for one. As we watch the process evolve from the initial discomfort, to the complaint, investigation and outcome, the role of the supervisor is highlighted and explained. Many other short vignettes and interviews are included to ensure that the varying types of behavior that constitute harassment are considered by the viewer. The realistic scenarios and engaging host commentary create an informative and fast-paced training experience.

Program includes: A 18 minute DVD or VHS video, an expanded leader's guide with customizable PowerPoint® and 10 employee handbooks.

• Let’s Face It: Harassment Training for Supervisors - DVD $945.00 [Add to Cart]
• Let’s Face It: Harassment Training for Supervisors - VHS $895.00 [Add to Cart]
• Let’s Face It: Harassment Training for Supervisors - DVD Rental $295.00 [Add to Cart]
• Let’s Face It: Harassment Training for Supervisors - DVD Preview $0.00 [Add to Cart]

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Who said you shouldn’t sweat the small stuff? What if those small things undermined morale and reduced productivity? This diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called “micro-inequities” and they occur in organizations every day. These small communications of disrespect, prejudice and inequality aren’t overt, but they can be incredibly destructive. A poison in the workplace that isn’t delivered in a bucket, but takes its toll drop by drop.

The program opens with an unhappy ending – the resignation of a frustrated employee. We then explore the workplace responsible for creating this situation. The program’s host engages and challenges the viewer with his strange perspective on our insensitive behaviors. He walks us through several examples of micro-inequities that could easily be avoided and then shares the key concepts for creating an inclusive and productive work environment: Put a stop to the disrespectful little “paper cuts” co-workers unknowingly inflict upon each other. Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with Drop by Drop.

Key Learning Points:

• CONSIDER: Listen, empathize, and follow the “platinum rule” by treating others as they’d like to be treated.
• RESPECT: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace.
• LEARN: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity.

Includes: A 19 minute DVD (English and Spanish versions – many also include Portuguese), comprehensive leader’s guide, PowerPoint Presentation on CD-ROM and Drop by Drop Handbook

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Only when both parties are feeling well-prepared and confident can the appraisal meeting achieve its highest potential.

Program Synopsis James, an intern with an enthusiastic attitude, is ready for his very first performance appraisal. His coworker, Doris, is skeptical based on her years of dissatisfaction with the process. Once enlightened on the how-to's of participating productively in the meeting, she gains a new perspective and puts it to the test. Both James and Doris experience appraisal meetings that not only look back at what's been done, but also look forward at the potential for the future.

The training points covered include:

• How to Prepare for the Meeting
• Sharing Feedback with your Supervisor
• Separating the Person from the Behavior
• Collaborating to set SMART goals

When employees take an active role in the two-communication of an appraisal discussion, EVERYONE wins. Looking Forward: Your Performance Appraisal will empower your employees to approach appraisal meetings without fear and trepidation, but instead ready to learn and share. They'll leave the meeting feeling informed, motivated and ready to move forward with enthusiasm!

Two-Part Series: $1,595 Includes the employer version of this program, Care and Candor: Making Performance Appraisals Work.

Best-Seller!

With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to comprehensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a complete and updated tool for managers and employees alike. This series uses real-world situations and a knowledgeable host to help your organization understand and stop sexual harassment behavior. Settings include office, healthcare, manufacturing, retail, education, and hospitality.

It’s Up to You: Stopping Sexual Harassment for Employees - Join our host as she explains the law, and then introduces 14 real-world scenarios to illustrate the most common sexual harassment issues confronting organizations today, including inappropriate touching, slurs, jokes, computer-related materials, and much more. Clear, concise, and thorough, this version teaches employees how to recognize and stop sexual harassment in their work environment.(23 minutes)

It’s Up to You: Stopping Sexual Harassment for Managers - Building on the extensive content of the employee version, this program delves deeper into the issues that confront supervisors and managers when dealing with sexual harassment. Each real-world scenario is followed by comprehensive discussions about tools, techniques, and the powerful roles that managers and supervisors play in stopping sexual harassment. (27 minutes)

Key Learning Points:

• In-depth understanding of the key definitions of sexual harassment
• The negative effects of sexual harassment on organizations and individuals
• How to recognize and discourage illegal behavior
• How to respond to sexual harassment from both the employee’s and manager’s perspectives
• Fostering a safe and comfortable work environment
• Judging behavior as a reasonable person
• Proper procedures for reporting sexual harassment
• Prevention and response tools for unwelcome behavior

Complete Series Includes: Two DVDs, Comprehensive Facilitator’s Guide and Reproducible Training Materials, PowerPoint presentation on CD-ROM, 25 Pocket Reminder Cards, and a Scenario-Only section following the core programs for customized training for each program.

* Each program may be purchase separately - $795 each. Education and Government discounts available.

A staff of experienced HR professionals has created this essential desk book with a plain-English explanation of every angle of FMLA, ADA, workers' compensation, plus the immediate help you need to ensure compliance. Count on this resource to help you navigate these laws successfully.

Created by employment law experts, this unique and practical handbook provides prewritten checklists that help spot and correct compliance problems before they become costly lawsuits. You get checklists on HR policies, job descriptions, safety and OSHA, compensation programs, hiring practices, performance measurement, and much, much more.

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When it comes to sexual harassment, California has specific laws that employers must follow. This popular video features the same scenarios (hostile work environment and quid pro quo harassment) as the manager and employee versions. In addition, it provides an explanation of California AB 1825, including ongoing training requirements and what topics that training must cover. Find out how to keep your managers informed about California law and how they, in turn, can keep sexual harassment out of your workplace.

Duration: 35 Minutes

All sorts of different people make up a workplace. Everyone is impacted by a complex range of personal circumstances that go on outside of work - things shaped by personalities, relationships, finances and physical and social environments. Sometimes personal issues can dominate someone to the extent that their performance at work is affected - they bring their 'baggage' to work with them.

This film, hosted by one of Australia's leading television and arts industry personalities, Michael Veitch, considers issues around identifying and dealing with emotional distress at work. Handling the Baggage contains valuable information and strategies for managers and employees alike.

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The statistics are simply staggering: more than eight times out of ten, a judge will rule in favor of an employee suing your organization for wrongful termination. This vital video program will provide your supervisors with a step-by-step approach to protecting your organization from these costly lawsuits. It takes a glimpse at both sides of termination (employer and employee) and will teach your managers how to prepare for and conduct a successful termination meeting.

• Progressive discipline
• The termination meeting
• Conducting exit interviews
• Avoiding the legal firing line

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 20 minutes

• Legal and Effective Employment Terminations - DVD $645.00 [Add to Cart]
• Legal and Effective Employment Terminations: DVD Rental $295.00 [Add to Cart]

Substance abuse in the workplace has grown considerably in recent years to the point where it is estimated that 1 in 10 employees in America has a substance abuse problem. The personal impact of substance abuse on the employee is pervasive, affecting just about every facet of the person’s life. On the job, the negative fallout of substance abuse includes a steady deterioration of work performance, unreliability, recklessness that can jeopardize the safety of co-workers, the integrity of company products and services, and the company’s reputation.

BLR's new Click 'n Train PowerPoint® presentation examines the scope and cost of substance abuse and discusses the role of your supervisors in helping to manage this difficult and complex problem.

Substance Abuse in the Workplace - What Supervisors Need to Know includes:

• A fully prepared PowerPoint® presentation
  Fully researched and expertly designed training meeting on this key topic
• Reproducible handouts, quizzes, and completion certificate
  Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
• Easy-to-customize PowerPoints
  Change the meeting outlines and insert your own photographs to meet your own company's policies
• Interactive exercises
  Involving exercises gain buy-in and increase comprehension
• Trainer's outlines
  Useful background and tips save you hours of preparation time
  
  
  • Click 'n Train: Substance Abuse in the Workplace - What Supervisors Need to Know PowerPoint $99.99 [Add to Cart]