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Management Skills

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It's OKAY to be the BOSS - DVD

Release - 2009

It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater. All of this has led bestselling author and management consultant, BRUCE TULGAN, to declare the days of “hands-off” management officially over.

IT’S OKAY TO BE THE BOSS is a humorous, highly entertaining call to action for managers, supervisors and leaders. Based on Tulgan’s bestselling book, this motivational video dispels the 7 myths that have created the current under-management epidemic at all levels of business. As Bruce says, “Follow any problem in business…bad service, missed deadlines, soggy fries...whatever. Everything is somebody’s job and everyone has a boss. Everything leads back to the boss.”

Tulgan challenges managers everywhere to give up their “hands off = empowerment” style of managing and to re-engage with their employees - spelling out expectations, providing specific guidelines, correcting failure quickly and rewarding success even more quickly.

IT’S OKAY TO BE THE BOSS provides leaders and managers a step-by-step guide back to being the boss their employees appreciate and deserve.

Length: 27:00

IT'S OKAY TO BE THE BOSS includes...

  • It's OKAY to be the BOSS on DVD
  • Bonus Video - The Five Common Jerk Boss Scenarios
  • 10 Pocket Reminder Cards
  • Leader's Guide on CD-rom
  • Participant Guide on CD-rom
  • Self-Study Guide on CD-romIt's OKAY to be the BOSS on DVD
  • Bonus Video - The Five Common Jerk Boss Scenarios
  • 10 Pocket Reminder Cards
  • Leader's Guide on CD-rom
  • Participant Guide on CD-rom
  • Self-Study Guide on CD-rom

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Building a Feedback-Positive Organization - DVD

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David Bradford
Senior Lecturer, Stanford Graduate School of Business

Scott Brady
CEO, FiberTower

Rich, honest feedback is a critical part of your employees’ success, regardless of their rank in the company. It lets them know that you, their leader, care about their progress. So what exactly should be included in this feedback? Let employees know what they’re doing right, what still needs improvement, and what your specific expectations are. With an eye toward employee development, this feedback-positive approach can create learning opportunities and help revitalize your organization.

  • Building a Feedback-Positive Organization - DVD $99.99 [Add to Cart]
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The Mastery of Speaking as a Leader - DVD

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Today's leaders must connect with their audiences in substantive ways that go far beyond the giving of information. Leaders must be able to motivate audiences to commitment, not merely to compliance. Terry Pearce explores and demonstrates ways in which a leader can elevate a speech into a more powerful and ultimately productive experience—for the speaker as well as for the listener.

Program Highlights

  • Reaching both the minds and the hearts of an audience.
  • Using your voice to inspire others to take committed action.
  • The power of authenticity—how conviction creates clarity.
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How Great Decisions Get Made- DVD

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Great companies are built upon great decisions. Unfortunately, many organizations are held back by "mind games" and divisive debates that get in the way of great decision making. Don Maruska has developed a ten-step plan that helps you break through the corporate gridlock to find lasting solutions on even the toughest issues you face. Instead of the confrontation, frustration and inaction that often stymie high-level meetings, Maruska's well-tested process makes it possible to reach superior decisions based on accessing every participant's best thinking and greatest hopes.

$99.99 [Add to Cart]

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Cornerstones of Quality - DVD

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If you don’t have quality employees, you won’t be able to put out a quality product. This can cut into the morale and output of your workers, as well as the profitability of the company. Teach your employees to take pride in their work, and that continuous growth should be more than just a goal, but an absolute priority.

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How Leaders Boost Productivity- DVD

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As the complexity of work increases, the range in productivity from the most productive worker to the least continues to broaden. Leaders must therefore hold their teams accountable for results; emphasize training and skill development; and provide the tools necessary to excel. A principal authority on high-performance systems, Zenger provides fifteen practical suggestions to help your organization develop an environment that encourages your workforce to flourish.

$99.99 [Add to Cart]

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Resolving Conflicts in the Workplace - DVD

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This video is divided into two parts: an explanation of six conflict resolution techniques, followed by an examination of how to apply those techniques. Put together, it becomes a complete lesson in communication breakthroughs. Among the topics covered are ways to change the way you speak so that you don’t come across as accusatory, how to anticipate statements to come to a greater understanding, and setting boundaries that define expectations. These techniques will help coworkers curtail aggression and deal with issues that have been bubbling under the surface.

Formats: DVD Duration: 37 Minutes

Includes - Free Study Guide Support Material

Study Guide: This 38-page booklet includes exercises that allow attendees to review the six techniques covered in the video. Also explains how to apply those techniques to resolve conflicts.

Leader's Guide: This 38-page guide is designed to assist facilitators In guiding a group through the program. This booklet includes discussion questions and exercises designed to demonstrate the six techniques.

  • Resolving Conflicts in the Workplace - DVD $99.99 [Add to Cart]
  • Resolving Conflicts in the Workplace - Leader's Guide $18.95 [Add to Cart]
  • Resolving Conflicts in the Workplace - Spanish (VHS) $99.99 [Add to Cart]
  • Resolving Conflicts in the Workplace - Study Guide $10.95 [Add to Cart]
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Managing Me - DVD

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Produced - 2007

Free Online Preview

As the leader of any group, problems are inevitable. So…how do you react? Do you lead with your gut…or your head? This is the dilemma that the host of Managing Me grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the better reaction is clear. Viewers recognize that how you react often has a far greater impact—on morale, on retention, on productivity—than any specific problem ever could. The key to managing other people is learning how to manage you.

Key Learning Points:

  • Don’t attack. Teach.
  • Don’t take sides. Mediate.
  • Don’t blame. Solve.
  • Don’t close doors. Open doors.
  • Don’t argue. Negotiate.
  • Don’t avoid. Confront.

Includes: DVD, 28 page comprehensive training leader’s guide with reproducible worksheets. DVD contains PDF version of leader’s guide and supporting PowerPoint graphics.

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Frontiers of Excellence: Lessons from Organizations That Put People First- DVD

Conventional management wisdom says shareholder needs come first. Mr. Waterman challenges this assumption as he examines the success of companies that elevate the needs of their employees as well as the needs of customers. Organizational arrangement, not clever strategy, is their edge. Looking at some of America's most admired companies, Mr. Waterman shows how these organizational arrangements work and why America is the most productive nation in the world.

$99.99 [Add to Cart]

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The Stanford Video Guide to Negotiating - DVD

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In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. As they negotiate, you’ll learn when to go after what you want, when to back down, and when to walk away entirely. Once you’ve got the skills to strategize and make offers, you can even sweeten the deal by improving upon agreements after you’ve reached a settlement.

Includes - Free Study Guide

Also available in Spanish

  • The Stanford Video Guide to Negotiating - DVD $199.99 [Add to Cart]
  • The Stanford Video Guide to Negotiating - Study Guide $14.95 [Add to Cart]
  • The Stanford Video Guide to Negotiating - Spanish (VHS) $195.00 [Add to Cart]
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Do Right! The Plan - DVD

Produced - 2006

In 1988, Lou Holtz filmed Do Right an examination of the three values at the heart of his success. Shortly thereafter, Do Right became the best selling corporate film in America.

In Do Right The Plan, Lou Holtz illustrates the way to apply these values to achieve individual and organizational success. Through trial and error, victory and defeat, every success begins with two things: a vision and a plan.

Preview Clips

Film Highlights

  • Through trial and error, victory and defeat, every success begins with two things: a vision and a plan.
  • A vision provides the direction necessary to achieve our goals.
  • A plan is the vehicle by which we achieve our goals.
  • Teaches audiences how to develop the vision essential to achieving their goals.
  • Guides individuals, organizations and teams to consistent and lasting success.

Lou Holtz illustrates how many of America's most influential leaders nurtured success by focusing on these key elements, including former New York City Mayor Rudy Giuliani, Super Bowl Champion Jerome Bettis, and Civil Rights Leader Martin Luther King Jr.

Do Right The Plan teaches audiences how to develop the vision and the plan essential to achieving their goals. Along with the enduring values illustrated in Do Right, the message of Do Right The Plan guides individuals, organizations and teams to consistent and lasting success.

Running Time: 35 Minutes
Formats: DVD and VHS
Subtitles: Spanish
Closed Captioning: Yes
Includes: One each of Trainer's and Participant's Playbooks
Additional Playbooks: $6.00 each

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Drop By Drop - Subtle Discrimination - DVD

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Who said you shouldn’t sweat the small stuff? What if those small things undermined morale and reduced productivity? This diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called “micro-inequities” and they occur in organizations every day. These small communications of disrespect, prejudice and inequality aren’t overt, but they can be incredibly destructive. A poison in the workplace that isn’t delivered in a bucket, but takes its toll drop by drop.

The program opens with an unhappy ending – the resignation of a frustrated employee. We then explore the workplace responsible for creating this situation. The program’s host engages and challenges the viewer with his strange perspective on our insensitive behaviors. He walks us through several examples of micro-inequities that could easily be avoided and then shares the key concepts for creating an inclusive and productive work environment: Put a stop to the disrespectful little “paper cuts” co-workers unknowingly inflict upon each other. Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with Drop by Drop.

Key Learning Points:

  • CONSIDER: Listen, empathize, and follow the “platinum rule” by treating others as they’d like to be treated.
  • RESPECT: Show regard for all races, religions, cultures and ages and value the talents each person brings to the workplace.
  • LEARN: Be open to information about different cultures, customs and perspectives of your co-workers. Learn to communicate with kindness and clarity.

Includes: A 19 minute DVD (English and Spanish versions – many also include Portuguese), comprehensive leader’s guide, PowerPoint Presentation on CD-ROM and Drop by Drop Handbook

  • Drop By Drop - Subtle Discrimination - DVD $945.00 [Add to Cart]
  • Drop By Drop - Subtle Discrimination - VHS $945.00 [Add to Cart]
  • Drop By Drop - Subtle Discrimination - DVD Rental $295.00 [Add to Cart]
  • Drop By Drop - Subtle Discrimination - DVD Preview $0.00 [Add to Cart]
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Fear of Feedback- DVD

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Giving feedback to your subordinates can improve their performance and make you look better as a leader and manager. Receiving feedback can enhance your career and make your job more rewarding. Yet, in most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors: procrastination, denial, brooding, jealousy, confusion, blame and self-sabotage. Strober and Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. They provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow you to feel comfortable and in control, whether the message is negative or positive. $99.99 [Add to Cart]

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How to Manage People Through Continuous Change - DVD

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Change is no longer an event... Change is business as usual. Customers are demanding "better, faster, cheaper"; competition is fierce; and a turbulent economy and technological advances increase the pressure to "do more with less." Success today is dependent on keeping your work force resilient, positive, and engaged while this rapid (and accelerating) change constantly turns your organization upside down. Yet, employees are increasingly skeptical about committing to business strategies that are constantly being redefined.

Program Highlights

    The 5 biggest mistakes leaders make when managing change.
  • What it takes to go from "surviving change" to "thriving on change."
  • How change really gets communicated through an organization.


Formats: DVD
Duration: 51 Minutes (2007)

  • How to Manage People Through Continuous Change - DVD $99.99 [Add to Cart]
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Supply Chain Management in the Internet Age- DVD

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Professor Lee argues that companies should not be satisfied with the substitution effect or the scale effect when enjoying the benefits of the Internet on supply chain management. They need to identify opportunities for structural changes to their supply chain, and enable those changes to take place. The result will be new collaborative ventures, and can lead to entirely new product lines. Lee shows how select companies have leaped ahead by encouraging the structural changes precipitated by integrating supply chain management and the Internet. $99.99 [Add to Cart]