Meeting Icebreakers

If Enough People Care illustrates Lou Holtz’s firm belief that satisfaction and organizational success – in football or business – “can’t come from the job you’re doing . . . but from how well you’re doing the job.”

Liberally sprinkling his impassioned presentation with personal and professional anecdotes and humorous stories, Lou Holtz expresses his seven essentials for success:

• Have a Plan
• Know the Fundamentals
• Set Goals
• Develop the Right Attitude
• Care for Others
• Commit to Teamwork
• Improve your Self Image, Practice Loyalty, and Play like a Champion

Includes: 28 minute DVD or video

• If Enough People Care with Lou Holtz - DVD $695.00 [Add to Cart]

Travel to Shelburne, Vermont and take an inside look at what makes the Vermont Teddy Bear Company one of the nation's most famous and successful companies.See how it really cares about its customers and its employees.

The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, go to Windows Media Player Download

Bear with us and learn:

• Why the customer comes first and is always the number one.
• Why it's important to be dynamic and creative to truly make a difference.
• Why it is important to have a "Yes, we can," attitude.
• How teamwork can really make a difference.
• Why it's critical to recognize the worth of your customers and fellow employees.
• How having fun really makes a difference... right down to the bottom line!
• And this is just the bear beginning!

The BEAR Essentials of Business is educational, entertaining and is truly repeatable. Make it part of your training library today!

Included Training Items:
Loaded with humor, animation and critical information, the purchase of this training program includes:

• 19 minute videocassette
• DVD with the full training program
• CD-ROM with a PowerPoint presentation and reproducible training materials
• Mouse pad (oops, make that Bear pad) for constant reinforcement of the BEAR Essentials of Business
• 60 page facilitator guide

Rentals of this program are available in VHS or DVD format; you must select one or the other.

• The Bear Essentials of Business! - DVD $595.00 [Add to Cart]
• The Bear Essentials of Business! - DVD Rental $299.99 [Add to Cart]

"Team Workout: 50 Interactive Activities provides a wealth of team activities that are both engaging and insightful. Be sure to add it to your list of favorite resources." Lorraine L. Ukens, Teaming With Success; author of All Together Now! and Energize Your Audience

Two of the world's leading team building facilitators bring you their best icebreakers, assessments, games, and exercises in a user friendly format. Team Workout is for facilitators, team leaders, trainers, and managers who want all the necessary materials and a step-by-step protocol for fast and easy implementation of effective team development. It's all here, the goals, time required, room set-up, materials, and detailed instructions to ensure a no-fault experience. There are even debriefing questions to facilitate the transfer of learning back to the workplace.

Selected Contents

• Customer Delight: A data collection tool
• E-Handles: A closer for a mature team
• Respect: A feedback tool
• Virtual Brainstorming: Problem solving for a geographically dispersed team
• Characteristics of an effective work team
• Creating a team mission
• Forming new teams
• Improving team meetings
• Virtual brainstorming: problem solving for a geographically dispersed team

• Team Workout: 50 Interactive Activities $149.99 [Add to Cart]

Best-Seller

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient).

The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision.

Selected Contents

• Emotional Intelligence - What Is It?
• A Coach's / Trainer's Guide to Helping Leaders Improve EQ
• How to Use This Guide
• Guide to the 50 EQ Activities
• Suggested Training Formats
• Action / Reaction
• Visions Apply to People Too
• Advice from the Pros
• Steps for Growth
• More Reflections

Training Objectives

• Outline the process of accepting change
• Demonstrate the need for change
• Reduce conflict
• Improve communication skills

Activities Cover

• Change in the workplace
• Developing goals for change
• Change and self-development
• Accepting change
• Understanding change

Training Methods

• 25 activities involve group discussions
• 13 questionnaires and instruments highlight current perceptions and identify resistance to change
• 6 role-play scenarios aid the transfer of learning from the workshop to the workplace
• 6 written exercises provide an opportunity to express personal thoughts, and reactions to change

Time Guidelines

• 35 activities take 1-3 hours
• 15 activities take 3 or more hours

• 50 Activities for Achieving Change $149.99 [Add to Cart]

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

Training Objectives

• Introduce mentoring concepts and peer guidance techniques
• Develop skills to express performance improvement goals clearly
• Create open, trusting relationships
• Refine managers' skills in providing constructive feedback

Training Methods

• Team games
• Group discussions
• Ice breakers
• Role-plays
• Questionnaires and written exercises

Time Guidelines

• 34 activities take 1 hour or less
• 6 activities take between 1 and 2 hours

Ian Nicholls

Training Objective

Best-Seller

Your business is not what you sell, it's who you serve. Meet Bob Farrell, founder of Farrell's Ice Cream Parlor and Restaurant, as he serves up the most important aspect of any service business taking care of the customer. We're all in the same business, the people business. Our job is to make customers happy. What's the best way to do that? By giving out pickles. Pickles are those special or extra things you do to make people happy. The trick is figuring out what your customers want and then making sure they get it. That's the pickle.

Make sure your employees have the scoop on effective customer service with this fun, lighthearted and highly effective training tool. Viewers will learn what it takes to foster and maintain customer loyalty.

Participants will learn to:

• Service-Make serving others your #1 priority. You work in a noble profession, be proud of what you do.
• Attitude-Choose your attitude. How you think about your customers is how you will treat them.
• Consistency-Set high standards, and stick to them. Customers return because they liked what happened last time.
• Teamwork-Look for ways to make each other look good. In the end, everything ends up in front of the customer!

  * also available on VHS

  Program Contents:DVD or Video, Leader's Guide with reproducible handouts, Give 'Em the Pickle hardback book, 10 Reminder Cards and 10 Pickle Pins

  • Give`em the Pickle! - DVD $895.00 [Add to Cart]
  • Give`em the Pickle! - DVD 5-Day Rental $350.00 [Add to Cart]
  • Give 'em the Pickle (Spanish) - DVD $895.00 [Add to Cart]

Twelve Angry Men: Teams That Don't Quit uses selected clips from the classic movie starring Henry Fonda and a stellar supporting cast. It presents a vivid example of a team fighting its way to success. In scene after scene, we watch the intense interactions among members of a jury in a murder case. Charged by the judge to do your duty, this team of jurors must determine whether the accused is guilty or not.

This innovative video highlights five important concepts of great significance to our life at work:

• Open inquiry
• Accepting responsibility for making a decision
• Equality of team members as participants in the process
• Value of conflict in uncovering ideas and new information
• The essential role of diversity in making effective decisions

The program is narrated by Dr. Margaret Wheatley, former professor of management at Brigham Young University and author of several best-selling books on leadership and organizational behavior. Dr. Wheatley shows us the parallels between the dramatic confrontations we see on the screen and certain behaviors familiar to work groups.

Length: 22 minutes, includes Leader's Guide.

Free Online Preview

This course is also available for online training, see details below.

Leaders of Character: Leadership the West Point Way takes us into some of this country foremost organizations, including Proctor & Gamble, the FBI, Penguin Publishing, and the Peoples Health Center, where we see West Point graduates putting their skills to the test. These are people who, like all of us, combat time and resource pressures, yet practice daily the principles of leading with character, heading top-notch teams, uplifting entire organizations.

Includes: VHS video or DVD, Leaders Guide, 10 Participant Workbooks, 10 Reminder Cards and PowerPoint Presentation on CD-ROM

Online Training Option

• Pricing - $9.95 per user
• Minimum order - $500
• Users receive a post-test and certificate of completion. You set the test’s passing grade.
• You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

• Leaders of Character: Leadership - The West Point Way - DVD $995.00 [Add to Cart]
• Leaders of Character: Leadership - The West Point Way - VHS $995.00 [Add to Cart]
• Leaders of Character: Leadership - The West Point Way - DVD Rental $275.00 [Add to Cart]
• Leaders of Character: Leadership - The West Point Way (Online Course) $9.95 [Add to Cart]
• Leaders of Character: Leadership - The West Point Way - Preview $0.00 [Add to Cart]

David Couper , Jacqueline Stewart / 2003

Training Objectives

• Improve interpersonal skills
• Enhance management performance
• Create effective teams
• Improve communication within your organization

Activities

Select activities to build training that examines all the key people skills your managers need. These skills include:

• Assertiveness
• Presentation
• Counseling
• Teamwork
• Verbal communication
• Listening
• Nonverbal communication

Time Guidelines

• 14 activities take less than 30 minutes
• 27 activities take between 30 minutes and 1 hour
• 11 activities take between 1 and 2 hours

Format: 3-ring binder

Comes complete with learning objectives, facilitator guidance, and reproducible materials.

Activities cover

• Observation skills
• Influencing others
• Group problem solving
• Reducing stress
• Personal motivation
• Responding to new challenges

Training Objectives

• Identify areas needing particular attention
• Determine a complete personal development plan
• Remove blockages to personal success
• Develop effective managers

• 50 Activities for Self-Development $149.99 [Add to Cart]

• Understanding stress
• Types of stress
• Stress and performance
• Sources of stress
• Managing stress

Training Objectives

• Identify the various forms of stress
• Decide which types of people may be susceptible to stress
• Examine the different sources of stress and the impact on people and their performance
• Examine the kinds of coping strategies that individuals and groups use and how these strategies affect performance

• 50 Activities for Managing Stress - Binder/Book $149.99 [Add to Cart]

Activity Manual by Roy Bailey

Activities cover

• Understanding stress
• Types of stress
• Stress and performance
• Sources of stress
• Managing stress

Training Objectives

• Identify the various forms of stress
• Decide which types of people may be susceptible to stress
• Examine the different sources of stress and the impact on people and their performance
• Examine the kinds of coping strategies that individuals and groups use and how these strategies affect performance

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

Each case study includes

• Summary of the case
• Discussion questions which evoke thought and analysis
• Suggested solutions to the problems presented

• Improve participant's listening skills
• Empower employees to negotiate
• solutions fairly
• Provide opportunities for participants to practice new skills in a supportive environment
• Illustrate the skills needed to respond productively to complex issues

• Performance appraisal
• Managing effectively
• Sexual harassment/discrimination
• Managing disruptive employees
• Coaching/counseling employees
• Hiring the right person

400 page 3 ring binder

• 50 Case Studies For Management and Supervisory Training $149.99 [Add to Cart]