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International Business From the Global Scenario Series Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this training program include:
With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership on a multicultural team, and how to overcome differences and benefit from cultural diversity. In this exciting dramatization, you'll profit from success stories on multicultural teams, as your employees gain essential skills for being effective with other people and cultures. Ideal for group discussion, team building activities, and improved multicultural communication in the business world. Includes: 14 minute DVD, PDF Download SCRIPT, EXERCISES, and ROLE PLAYS
With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Every day corporations are losing business and money because of poor communication and lack of understanding. With the Doing Business in Mexico training program, you'll get essential insight into this critical market and its diverse people. You'll learn how to see Mexicans as they really are, and how they see you and the world around them. Go to the offices of top global executives and receive valuable advice on how to succeed. Find out how to get accurate information by recognizing when you're being told the whole story - and when you're not. You'll get the answers to these important questions and more:
Program includes: 33 minute DVD and PDF Download INSTRUCTOR'S GUIDE
 Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.
 Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy. Move your organization toward greater success in the global marketplace with Global Contrasts. Participants will learn how to:
Watch 9 video dramas of North American, Japanese, German, Italian, African, South American, Indian and other nationalities operate in the domestic and global marketplace, creating a diversity and relationship challenge beyond that familiarity of your 'typical' national demographics. Includes: 30 minute DVD and leaders guide.
A successful China or India strategy is likely to become a matter of survival for multinational companies. China’s GDP will catch up to that of the U.S. by 2025, predicts Professor Gupta. By 2050, GDP of both China and India will reach or surpass that of the U.S., Europe and Japan combined. Strategies that capture market share, talent, and innovation opportunities in these emerging giants necessitate understanding their unique yet complementary strengths. China and India share distinct economic realities: they offer mega markets and mega growth via micro customers; they are platforms for reducing global costs and boosting innovation capabilities; and they are springboards for the rise of new competitors. Most companies ignore these realities, but instead see only the opportunity for off-shoring and cost reduction. Other common mistakes include failing to recognize the sheer scale of their growth potential, making generalizations based only on what is known about their largest cities, and failing to tailor existing strategies not designed for countries rich in market size while poor in per capita income. Professor Gupta describes successful efforts based on broader perspectives and multi-pronged, multi-year strategies. $99.99 [Add to Cart] Produced - 1993 This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities. Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices. The benefits
This popular program is a one-stop destination for the major legal issues that could come across your desk at any time. Start by making sure that employees are well versed in company policy. Then study up on fair employment practices and laws concerning such things as disabilities and medical leave. And use evaluations and discipline to keep things level across the board for all employees. When you make your decisions in a fair manner, your efforts will be rewarded with the drive and efficiency you expect from your staff members. $169.99 [Add to Cart] The ‘green’ approach to life started as a grass-roots, community-based movement. It has now permeated the mainstream to the point where businesses across the globe realize that adopting an environmentally sound philosophy is essential – not only to maintain credibility and protect the bottom line, but also to attract the best employees. People expect business to be at the fore with regard to sustainability – to lead changes in thinking and behaviour. This program discusses the benefits of ‘green’ workplaces. The lead must come from the top - managers and business owners find themselves needing to be increasingly in tune with sustainable and ecological thinking. We hear from leading business people and sustainability experts about environmental corporate culture and practices and gain an insight into how to effectively implement a policy and strategy.
 Produced - 2005 This program is also available for online training – learn more What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone. It offers over twenty strategies to help people adapt their traditional customer service skills to domestic and international customers of all cultures. In addition to some basic interpersonal skills, the video offers specific techniques to help talk to customers who have a heavy accent or who may not be fluent in their language. Duration: 20 minutes
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