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International Business

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Follow the Leader - DVD

Released - 2006

This program is also available for online training - Learn More!

Guess what? There's a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training.

Armed with hundreds of hours of research over thee years, Executive Producer Bob Allen, who himself spent twenty five years as a leader in the Disney organization, set out to create a fast-paced, reality television-like, leadership training program for young people that really works!

Follow The Leader is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It's about positive role models. 

  • Chairman of Hy-Vee, Inc. one of the 15 largest supermarket chains in the U.S. (and Chairman of the Food Marketing Institute - the largest trade group of its kind in the country) - Ron Pearson
  • President and Owner of "Homes by Carmen Dominguez," also serves as Vice President of the Home Builders Association of Metro Orlando where she was recently voted "Home Builder of the Year." - Carmen Dominguez
  • V.P. Operations, Hard Rock Cafe International, which has become a truly global phenomenon with more than 120 restaurants in over 40 countries. - - Ken Hoffman

The Follow the Leader DVD is divided into three 20-minute segments which can be viewed in one three-hour workshop or broken into three one-hour workshops titled: 

    1. VISION & COMMUNICATIONS
    2. INTEGRITY & REALISM
    3. LOVE & PASSION

Upon completing the entire training program, your participants should be able to: 

  • Define the leadership traits in terms of observable behaviors
  • Define these traits and behaviors in terms of your own company's professional/leadership development goals
  • Discuss how their own style may influence how the featured behaviors "look" on them
  • Design a plan to practice these traits in their everyday role as leaders in your company

Program includes: DVD and a CD-ROM containing an 18-page Trainer's Guide, a 24-page Participant Workbook, and a 34-frame Microsoft PowerPoint« Presentation. 

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50 Activities for Achieving Cultural Competence

new.gif Authors: Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment.

Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations.

They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and for preparing foreign nationals to work in the United

  • 50 Activities for Achieving Cultural Competence $159.99 [Add to Cart]
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Going Global: A Case Study- DVD

Recognizing that the status quo was riskier than radical change, Mary Cranston spearheaded the merger of two 125-year-old law firms that were historic market leaders in their respective birthplaces: San Francisco and New York. In response to new technology and a climate of deregulation, their corporate clients were going global and they had to do the same. Cranston explains how the merger of Pillsbury Madison & Sutro with Winthrop Stimson Putnam & Roberts allowed them to become an international force in their industry virtually overnight. $129.99 [Add to Cart]

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The Multicultural Customer - DVD

Produced - 2005

This program is also available for online training – learn more

What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone. It offers over twenty strategies to help people adapt their traditional customer service skills to domestic and international customers of all cultures. In addition to some basic interpersonal skills, the video offers specific techniques to help talk to customers who have a heavy accent or who may not be fluent in their language.

Duration: 20 minutes

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Finding Untapped Growth in Existing Markets- DVD

Free Online Preview

Managers are under constant pressure to grow, but it is often difficult to find new avenues of growth within an existing line of business. Fortunately, growth is available in almost every market if companies look for it in the right way. In order to win in the marketplace, it is essential to understand which customer behaviors make money (and lose money) for your organization. Next, it is important to segment customer groups in a way that allows you to explain those behaviors and find the actual customers in the real world. Then you can identify the drivers and barriers to influencing the particular behavior you want to motivate. By doing so, your marketing efforts can be focused on the critical specifics, early in the process. Dr. Hollingshead provides insights on these principles, and offers specific tools for seeing existing markets differently and uncovering hidden opportunities for growth. $129.99 [Add to Cart]

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Global One - Cross Cultural Understanding - DVD

This course is also available for online training - learn more!

As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more.

With this expert training program, you'll get the answers to these essential issues and many more:

  • How to recognize and respect differences in values
  • How to work effectively with different views of leadership and teamwork
  • How to deal with different attitudes toward time and deadlines - and how to keep things moving forward
  • How to communicate effectively with other cultures
  • How to respect different beliefs and viewpoints
  • How to show respect for cultural diversity with proper etiquette

Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package.

Includes: 45 minute DVD and leader's guide.

 

  • Global One - Cross Cultural Understanding - DVD $695.00 [Add to Cart]
  • Global One - Cross Cultural Understanding - DVD Preview $0.00 [Add to Cart]
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A Greener Workplace - DVD

Free Online Preview

The ‘green’ approach to life started as a grass-roots, community-based movement. It has now permeated the mainstream to the point where businesses across the globe realize that adopting an environmentally sound philosophy is essential – not only to maintain credibility and protect the bottom line, but also to attract the best employees. People expect business to be at the fore with regard to sustainability – to lead changes in thinking and behaviour.

This program discusses the benefits of ‘green’ workplaces. The lead must come from the top - managers and business owners find themselves needing to be increasingly in tune with sustainable and ecological thinking. We hear from leading business people and sustainability experts about environmental corporate culture and practices and gain an insight into how to effectively implement a policy and strategy.

Duration 18 minutes
Captions Yes
Recommended Year Level College
Year 2009
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Managing Communication in a Multicultural World - DVD

Everyone who speaks has an accent. The issue is how far you stray from the standard language of your region or occupation. The subtle but compelling conclusions people reach about you, based on the way you speak, result in profound economic consequences both for yourself and for your organization. Increased awareness of the evolution and importance of language helps you understand the impressions you form of others.

Using American English as an example, Dr. Baugh emphasizes the need to build tolerance of variations in dialect and language use.

  • Managing Communication in a Multicultural World - DVD $129.99 [Add to Cart]
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Cross-Cultural Communication - DVD

From the Global Scenario Series

As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals.

The Cross-Cultural Communication training video is a lively, engaging dramatization in which you'll observe a manager floundering as she tries to understand her employees and their culture, as she fails to understand the manager role in communication and diversity. Her employees only make matters worse by concealing important information, without the proper communication skills for a multicultural organization.

Benefits of the Cross-Cultural Communication training dvd include:

  • developing communication skills for a multicultural organization
  • discovering the importance of body language
  • finding out why some cultures might withhold important information
  • realizing how stereotyping can lead to ineffective communcation
  • clarifying the manager role in communication diversity
  • understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach

One of our most popular training progams, the Cross-Cultural Communication training video is an easy-to-use yet highly effective tool that will empower your employees to develop communication skills for a multicultural organization, read nonverbal business communication, get accurate information, and more. Includes business communication exercises.

Program includes: 12 minute DVD, PDF script, exercises and role plays.

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Building the Transnational Team - DVD

Produced - 1993

Free Preview

This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities.

Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices.

The benefits

  • Targeted at anyone dealing with different nationalities
  • Simple and highly effective messages to adopt immediately when people return to their desks

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Doing Business in Argentina - DVD

To succeed in international business in Argentina, you need proper preparation. Failure to understand this proud culture will cost you time, money, or worse. Doing Business in Argentina is a complete training program to help you and your employees be more profitable in one of South America's largest markets. In this expert program, you'll be welcomed into the offices of top executives and discover the essentials of Argentina business culture. Mind your manners: they can open doors - or slam them shut. Gain access to the corridors of power - from financial stock to livestock - and learn what to do if negotiators get angry or just walk out.

You'll uncover the answers to these critical questions and many more:

  • What are the business customs in Argentina?
  • How do I communicate effectively and understand what's really being said?
  • What are the fundamentals of Argentina business management?
  • Why is it better to be authoritarian - rather than egalitarian?
  • What's proper business etiquette in Argentina? - and much, much more...

Program includes: 48 minute DVD, PDF Download INSTRUCTOR'S GUIDE

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Global One: Intercultural Communicating - DVD

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.

Benefits: With this expert training program, you'll get the answers to these essential issues and many more:

  • Why some cultures might avoid giving straight answers
  • How to understand what's really being said
  • How to read body language and nonverbal business communication
  • How to know when æyes' might really mean æno'
  • What topics might be offensive and disrespectful with other cultures
  • Why some cultures prefer to avoid touching, eye contact, etc.
  • How to overcome language barriers and avoid translation disasters

Program includes: 40 minute DVD and PDF leader's guide download

  • Global One: Intercultural Communicating - DVD $695.00 [Add to Cart]
  • Global One: Intercultural Communicating - DVD Preview $0.00 [Add to Cart]
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Doing Business in Brazil - DVD

To compete in South America's largest market, you need proper training; failure to prepare can lead to damaged relationships and lost business. An essential tool is Doing Business in Brazil. Business culture in Brazil is probably quite different from your own. The people here are outgoing and physical; they celebrate - rather than litigate - gender differences. Discover how in Brazil professional culture, a more casual attitude dictates much of what does - and doesn't - get done; find out how to accomplish your objectives nonetheless. Learn how to persuade and motivate, whether in the boardroom or on the assembly line.

In this complete culture outline of Brazil, you'll get expert answers to dozens of important questions including:

  • What culture does Brazil have?
  • How do I communicate effectively and avoid costly misunderstandings?
  • What are inappropriate business conservation topics in Brazil?
  • What are the negotiation and management styles?

Program Includes: 38 minute DVD and instructor's guide

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Building the Virtual Team - DVD

From the Global Senario Series

As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications.

Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America.

Benefits of this training program include:

  • realizing the importance of human relationships in many cultures
  • discovering how impersonal communication can backfire
  • learning how to balance high-tech and high-touch
  • finding out how to deal with language and translation issues
  • dealing effectively with time zones, response time, etc.
  • understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach

Designed to stimulate lively discussion and effective learning, this easy-to-use yet highly effective team building training video is based on expert articles on starting a virtual team and communication. This cutting-edge dramatization will enable you to get maximum virtual team benefit, and is ideal for team building exercises on modern technology and communicating in business.

Program includes: 18 minute DVD, PDF script, exercises and role plays.

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Cultural Awareness - DVD

From the Global Senario Seires

As our world becomes increasingly global, people are increasingly likely to work with people from other cultures. It's up to you to provide the proper training essential for intercultural effectiveness.

In the Cultural Awareness training program, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help your employees gain the essential skills for avoiding costly cultural conflicts, and for respect and cultural awareness in business places.

Benefits of this training program include:

  • Developing cultural sensitivity and respect
  • Recognizing differences in values and priorities
  • Enchancing cross-cultural sensitivity training for Americans and all cultures
  • Increasing your employees' cultural awareness in business places and the work environment
  • Learning how to bridge differences and create a balanced approach
  • Improving communication skills
  • Gaining sensitivity to religion, beliefs, holidays etc.
  • Understanding that awareness is a "two-way street": all cultures need to adapt

Program includes: 10 minute DVD, PDF script, exercises and role plays.

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Doing Business in Chile - DVD

To survive in this dynamic, emerging market, its crucial to know Chilean customs and culture. Doing Business In Chile is a complete training program for being profitable and avoiding business problems in Chile. Find out how this country is different from its Latin American neighbors, from its unique history to strict attitude against corruption. Learn essential people skills, from proper protocol, to building rapport and managing relationships. Observe how locals negotiate, and get strategic advice from business leaders for making profitable deals. Whether starting a business in Chile and preparing for a top-level Chile business meeting, this program is essential for newcomers and establish global corporations alike.

In this expert program, you'll discover the answers to dozens of valuble questions including:

  • What's the workplace culture in Chile?
  • What's proper etiquette and greetings?
  • How do I find the right business gift in Chile?
  • How do I communicate effectively and avoid costly misunderstandings?
  • What's the appropriate management style in Chile?

Program includes: 43 minute DVD, PDF Download, and INSTRUCTOR'S GUIDE

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Doing Business in Indonesia - DVD

With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation. Doing Business in Indonesia is a complete training program and Indonesia business guide. It's loaded with Indonesian cultural facts, and essential information on Indonesian social and business customs. For example, you'll need new communication skills to read body language and silence, and find out what's really being said. You'll explore business practices in Indonesia and learn essential techiniques, from obtaining intelligence and negotiating successfully, to managing business and dealing with corruption.

In this expert program, you'll receive valuable answers to dozens of essential questions such as:

  • What's proper protocol and etiquette?
  • What are the culture and values in Indonesia?
  • What are the secrets of successful negotiation?
  • How doI communicate effectively and interpret
  • Indonesian non-verbal communication?
  • What are the keys to success in management?

Program includes: 44 minute DVD, PDF Download INSTRUCTOR'S GUIDE

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Global One: International Negotiating - DVD

Learn how to negotiate successfully in any culture or country ensuring a win/win agreement for all. Includes valuable advice from top executives, respected authors and cross-cultural experts.

Program includes: 40 minute DVD and PDF Instructor's guide download

  • Global One: International Negotiating - DVD $695.00 [Add to Cart]
  • Global One: International Negotiating - DVD Preview $0.00 [Add to Cart]
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Doing Business in Malaysia - DVD

Malaysia is increasingly important in business, from manufacturing to marketing. But to be profitable here - and avoid costly mistakes - you need proper training. Doing Business in Malaysia is a complete Malaysia business solution. You'll explore this tropical kingdom, where exotic traditions dance in harmony with high-tech innovations. Learn about Malaysia and business customs, and what motivates the gentle people here. Discover how they cherish harmony: show a temper, and your hosts might show you the door. Get the facts on Malaysia business culture and Malaysia business etiquette. Learn why in this society, it's best to emphasize handshakes over contracts.

In this expert training program, you'll receive essential information on dozens of important topics including:

  • Malaysia introduction and greetings
  • effective communication and avoiding costly misunderstandings
  • strategies for Doing Business in Malaysia and negotiation
  • values, traditions and beliefs
  • Malaysia human resources management

Program includes: 46 minute DVD and PDF Download INSTRUCTOR'S GUIDE

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Building A Multicultural Team - DVD

From the Global Scenario Series

Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this training program include:

  • understanding the challenges of work in a multicultural team
  • developing an effective cross-cultural, multicultural leadership plan
  • finding out how to communicate effectively with other cultures
  • dealing effectively with differences in values and priorities
  • discovering how to build effective working relationships
  • seeing success stories on multicultural teams understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach

With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership on a multicultural team, and how to overcome differences and benefit from cultural diversity. In this exciting dramatization, you'll profit from success stories on multicultural teams, as your employees gain essential skills for being effective with other people and cultures. Ideal for group discussion, team building activities, and improved multicultural communication in the business world.

Includes: 14 minute DVD, PDF Download SCRIPT, EXERCISES, and ROLE PLAYS

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Doing Business in Mexico - DVD

With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Every day corporations are losing business and money because of poor communication and lack of understanding. With the Doing Business in Mexico training program, you'll get essential insight into this critical market and its diverse people. You'll learn how to see Mexicans as they really are, and how they see you and the world around them. Go to the offices of top global executives and receive valuable advice on how to succeed. Find out how to get accurate information by recognizing when you're being told the whole story - and when you're not.

You'll get the answers to these important questions and more:

  • What are the differences and norms of the Mexican culture?
  • What's proper Mexican business etiquette in Mexico?
  • What's the secret to effective business communication in Mexico?
  • What are the differences of American culture verses Mexican culture?
  • How do I uncover cultural Mexican masks and get accurate information?

Program includes: 33 minute DVD and PDF Download INSTRUCTOR'S GUIDE

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Global Competence: 50 Training Activities for Succeeding in International Business

Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.

  • Global Competence: 50 Training Activities for Succeeding in International Business $139.95 [Add to Cart]
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Human Energy At Work Series: Global Contrasts - DVD

Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy. Move your organization toward greater success in the global marketplace with Global Contrasts.

Participants will learn how to:

  • explore the process of building cooperative relationships in the global work context
  • examine cultural contrasts and how they can create misunderstandings if not identified and understood
  • provide critical relationship skills for achieving success on global teams
  • provide culture general principles and skills that move relationships and teams to higher, more productive level

Watch 9 video dramas of North American, Japanese, German, Italian, African, South American, Indian and other nationalities operate in the domestic and global marketplace, creating a diversity and relationship challenge beyond that familiarity of your 'typical' national demographics.

Includes: 30 minute DVD and leaders guide.

  • Human Energy At Work Series: Global Contrasts - DVD $500.00 [Add to Cart]
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Leveraging China and India for Global Advantage- DVD

Free Online Preview

A successful China or India strategy is likely to become a matter of survival for multinational companies. China’s GDP will catch up to that of the U.S. by 2025, predicts Professor Gupta. By 2050, GDP of both China and India will reach or surpass that of the U.S., Europe and Japan combined. Strategies that capture market share, talent, and innovation opportunities in these emerging giants necessitate understanding their unique yet complementary strengths. China and India share distinct economic realities: they offer mega markets and mega growth via micro customers; they are platforms for reducing global costs and boosting innovation capabilities; and they are springboards for the rise of new competitors. Most companies ignore these realities, but instead see only the opportunity for off-shoring and cost reduction. Other common mistakes include failing to recognize the sheer scale of their growth potential, making generalizations based only on what is known about their largest cities, and failing to tailor existing strategies not designed for countries rich in market size while poor in per capita income. Professor Gupta describes successful efforts based on broader perspectives and multi-pronged, multi-year strategies.

$129.99 [Add to Cart]

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Legal Survival Skills for the Modern Manager- DVD

Free Online Preview

This popular program is a one-stop destination for the major legal issues that could come across your desk at any time. Start by making sure that employees are well versed in company policy. Then study up on fair employment practices and laws concerning such things as disabilities and medical leave. And use evaluations and discipline to keep things level across the board for all employees. When you make your decisions in a fair manner, your efforts will be rewarded with the drive and efficiency you expect from your staff members.

$169.99 [Add to Cart]