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 International Business Released - 2006 This program is also available for online training - Learn More! Guess what? There's a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training. Armed with hundreds of hours of research over thee years, Executive Producer Bob Allen, who himself spent twenty five years as a leader in the Disney organization, set out to create a fast-paced, reality television-like, leadership training program for young people that really works! Follow The Leader is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It's about positive role models.
The Follow the Leader DVD is divided into three 20-minute segments which can be viewed in one three-hour workshop or broken into three one-hour workshops titled:
2. INTEGRITY & REALISM 3. LOVE & PASSION Upon completing the entire training program, your participants should be able to:
Program includes: DVD and a CD-ROM containing an 18-page Trainer's Guide, a 24-page Participant Workbook, and a 34-frame Microsoft PowerPoint« Presentation.
An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and for preparing foreign nationals to work in the United
 Recognizing that the status quo was riskier than radical change, Mary Cranston spearheaded the merger of two 125-year-old law firms that were historic market leaders in their respective birthplaces: San Francisco and New York. In response to new technology and a climate of deregulation, their corporate clients were going global and they had to do the same. Cranston explains how the merger of Pillsbury Madison & Sutro with Winthrop Stimson Putnam & Roberts allowed them to become an international force in their industry virtually overnight. $129.99 [Add to Cart] Produced - 2005 This program is also available for online training – learn more What is courteous in one culture, may be disastrously discourteous in another! Learn how to satisfy the different expectations of customers with this video designed to help employees provide effective customer service to all external multicultural customers --face-to-face and on the telephone. It offers over twenty strategies to help people adapt their traditional customer service skills to domestic and international customers of all cultures. In addition to some basic interpersonal skills, the video offers specific techniques to help talk to customers who have a heavy accent or who may not be fluent in their language. Duration: 20 minutes
Managers are under constant pressure to grow, but it is often difficult to find new avenues of growth within an existing line of business. Fortunately, growth is available in almost every market if companies look for it in the right way. In order to win in the marketplace, it is essential to understand which customer behaviors make money (and lose money) for your organization. Next, it is important to segment customer groups in a way that allows you to explain those behaviors and find the actual customers in the real world. Then you can identify the drivers and barriers to influencing the particular behavior you want to motivate. By doing so, your marketing efforts can be focused on the critical specifics, early in the process. Dr. Hollingshead provides insights on these principles, and offers specific tools for seeing existing markets differently and uncovering hidden opportunities for growth. $129.99 [Add to Cart]This course is also available for online training - learn more! As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more. With this expert training program, you'll get the answers to these essential issues and many more:
Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package. Includes: 45 minute DVD and leader's guide.
 The ‘green’ approach to life started as a grass-roots, community-based movement. It has now permeated the mainstream to the point where businesses across the globe realize that adopting an environmentally sound philosophy is essential – not only to maintain credibility and protect the bottom line, but also to attract the best employees. People expect business to be at the fore with regard to sustainability – to lead changes in thinking and behaviour. This program discusses the benefits of ‘green’ workplaces. The lead must come from the top - managers and business owners find themselves needing to be increasingly in tune with sustainable and ecological thinking. We hear from leading business people and sustainability experts about environmental corporate culture and practices and gain an insight into how to effectively implement a policy and strategy.
Everyone who speaks has an accent. The issue is how far you stray from the standard language of your region or occupation. The subtle but compelling conclusions people reach about you, based on the way you speak, result in profound economic consequences both for yourself and for your organization. Increased awareness of the evolution and importance of language helps you understand the impressions you form of others. Using American English as an example, Dr. Baugh emphasizes the need to build tolerance of variations in dialect and language use.
From the Global Scenario Series As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals. The Cross-Cultural Communication training video is a lively, engaging dramatization in which you'll observe a manager floundering as she tries to understand her employees and their culture, as she fails to understand the manager role in communication and diversity. Her employees only make matters worse by concealing important information, without the proper communication skills for a multicultural organization. Benefits of the Cross-Cultural Communication training dvd include:
One of our most popular training progams, the Cross-Cultural Communication training video is an easy-to-use yet highly effective tool that will empower your employees to develop communication skills for a multicultural organization, read nonverbal business communication, get accurate information, and more. Includes business communication exercises.
Program includes: 12 minute DVD, PDF script, exercises and role plays.
 Produced - 1993 This video will help get the best out of an international team, whether people work with associates, suppliers, customers or colleagues of different nationalities. Viewers will learn a three-step process to improve their performance: awareness, tactics and strategy. They will appreciate the 'cultural triangle' - a framework for analyzing cultural differences - and become sensitive and understanding of foreign business practices. The benefits
To succeed in international business in Argentina, you need proper preparation. Failure to understand this proud culture will cost you time, money, or worse. Doing Business in Argentina is a complete training program to help you and your employees be more profitable in one of South America's largest markets. In this expert program, you'll be welcomed into the offices of top executives and discover the essentials of Argentina business culture. Mind your manners: they can open doors - or slam them shut. Gain access to the corridors of power - from financial stock to livestock - and learn what to do if negotiators get angry or just walk out. You'll uncover the answers to these critical questions and many more:
Program includes: 48 minute DVD, PDF Download INSTRUCTOR'S GUIDE
To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures. Benefits: With this expert training program, you'll get the answers to these essential issues and many more:
Program includes: 40 minute DVD and PDF leader's guide download
To compete in South America's largest market, you need proper training; failure to prepare can lead to damaged relationships and lost business. An essential tool is Doing Business in Brazil. Business culture in Brazil is probably quite different from your own. The people here are outgoing and physical; they celebrate - rather than litigate - gender differences. Discover how in Brazil professional culture, a more casual attitude dictates much of what does - and doesn't - get done; find out how to accomplish your objectives nonetheless. Learn how to persuade and motivate, whether in the boardroom or on the assembly line. In this complete culture outline of Brazil, you'll get expert answers to dozens of important questions including:
Program Includes: 38 minute DVD and instructor's guide
From the Global Senario Series As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications. Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America. Benefits of this training program include:
Designed to stimulate lively discussion and effective learning, this easy-to-use yet highly effective team building training video is based on expert articles on starting a virtual team and communication. This cutting-edge dramatization will enable you to get maximum virtual team benefit, and is ideal for team building exercises on modern technology and communicating in business. Program includes: 18 minute DVD, PDF script, exercises and role plays.
From the Global Senario Seires As our world becomes increasingly global, people are increasingly likely to work with people from other cultures. It's up to you to provide the proper training essential for intercultural effectiveness. In the Cultural Awareness training program, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help your employees gain the essential skills for avoiding costly cultural conflicts, and for respect and cultural awareness in business places. Benefits of this training program include:
Program includes: 10 minute DVD, PDF script, exercises and role plays.
To survive in this dynamic, emerging market, its crucial to know Chilean customs and culture. Doing Business In Chile is a complete training program for being profitable and avoiding business problems in Chile. Find out how this country is different from its Latin American neighbors, from its unique history to strict attitude against corruption. Learn essential people skills, from proper protocol, to building rapport and managing relationships. Observe how locals negotiate, and get strategic advice from business leaders for making profitable deals. Whether starting a business in Chile and preparing for a top-level Chile business meeting, this program is essential for newcomers and establish global corporations alike. In this expert program, you'll discover the answers to dozens of valuble questions including:
Program includes: 43 minute DVD, PDF Download, and INSTRUCTOR'S GUIDE
With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation. Doing Business in Indonesia is a complete training program and Indonesia business guide. It's loaded with Indonesian cultural facts, and essential information on Indonesian social and business customs. For example, you'll need new communication skills to read body language and silence, and find out what's really being said. You'll explore business practices in Indonesia and learn essential techiniques, from obtaining intelligence and negotiating successfully, to managing business and dealing with corruption. In this expert program, you'll receive valuable answers to dozens of essential questions such as:
Program includes: 44 minute DVD, PDF Download INSTRUCTOR'S GUIDE
Learn how to negotiate successfully in any culture or country ensuring a win/win agreement for all. Includes valuable advice from top executives, respected authors and cross-cultural experts. Program includes: 40 minute DVD and PDF Instructor's guide download
Malaysia is increasingly important in business, from manufacturing to marketing. But to be profitable here - and avoid costly mistakes - you need proper training. Doing Business in Malaysia is a complete Malaysia business solution. You'll explore this tropical kingdom, where exotic traditions dance in harmony with high-tech innovations. Learn about Malaysia and business customs, and what motivates the gentle people here. Discover how they cherish harmony: show a temper, and your hosts might show you the door. Get the facts on Malaysia business culture and Malaysia business etiquette. Learn why in this society, it's best to emphasize handshakes over contracts. In this expert training program, you'll receive essential information on dozens of important topics including:
Program includes: 46 minute DVD and PDF Download INSTRUCTOR'S GUIDE
From the Global Scenario Series Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this training program include:
With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership on a multicultural team, and how to overcome differences and benefit from cultural diversity. In this exciting dramatization, you'll profit from success stories on multicultural teams, as your employees gain essential skills for being effective with other people and cultures. Ideal for group discussion, team building activities, and improved multicultural communication in the business world. Includes: 14 minute DVD, PDF Download SCRIPT, EXERCISES, and ROLE PLAYS
With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Every day corporations are losing business and money because of poor communication and lack of understanding. With the Doing Business in Mexico training program, you'll get essential insight into this critical market and its diverse people. You'll learn how to see Mexicans as they really are, and how they see you and the world around them. Go to the offices of top global executives and receive valuable advice on how to succeed. Find out how to get accurate information by recognizing when you're being told the whole story - and when you're not. You'll get the answers to these important questions and more:
Program includes: 33 minute DVD and PDF Download INSTRUCTOR'S GUIDE
 Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.
 Global Contrasts will help you manage cultural contrasts and build effective cross-cultural relationships. Build global teams and cross-cultural work relationships characterized by trust, cooperation, and synergy. Move your organization toward greater success in the global marketplace with Global Contrasts. Participants will learn how to:
Watch 9 video dramas of North American, Japanese, German, Italian, African, South American, Indian and other nationalities operate in the domestic and global marketplace, creating a diversity and relationship challenge beyond that familiarity of your 'typical' national demographics. Includes: 30 minute DVD and leaders guide.
A successful China or India strategy is likely to become a matter of survival for multinational companies. China’s GDP will catch up to that of the U.S. by 2025, predicts Professor Gupta. By 2050, GDP of both China and India will reach or surpass that of the U.S., Europe and Japan combined. Strategies that capture market share, talent, and innovation opportunities in these emerging giants necessitate understanding their unique yet complementary strengths. China and India share distinct economic realities: they offer mega markets and mega growth via micro customers; they are platforms for reducing global costs and boosting innovation capabilities; and they are springboards for the rise of new competitors. Most companies ignore these realities, but instead see only the opportunity for off-shoring and cost reduction. Other common mistakes include failing to recognize the sheer scale of their growth potential, making generalizations based only on what is known about their largest cities, and failing to tailor existing strategies not designed for countries rich in market size while poor in per capita income. Professor Gupta describes successful efforts based on broader perspectives and multi-pronged, multi-year strategies. $129.99 [Add to Cart]This popular program is a one-stop destination for the major legal issues that could come across your desk at any time. Start by making sure that employees are well versed in company policy. Then study up on fair employment practices and laws concerning such things as disabilities and medical leave. And use evaluations and discipline to keep things level across the board for all employees. When you make your decisions in a fair manner, your efforts will be rewarded with the drive and efficiency you expect from your staff members. $169.99 [Add to Cart]
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