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Hiring & Interviewing

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Legal and Effective Interviewing II - The Right Questions - DVD

Free Online Preview

Protect your organization with Legal and Effective Interviewing II: The Right Questions video program. Knowing your legal boundaries is one of the most important facets of the interviewing process. This video program provides you with a thorough practical approach to training supervisors and managers in this vital aspect of employment and covers such topics as setting the interview tone, the general interview format, listening techniques and more.

  • Preparing for the interview
  • Avoiding discrimination and lawsuits
  • Gathering information
  • Closing and documenting the interview

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

  • Legal and Effective Interviewing II - The Right Questions - DVD $845.00 [Add to Cart]
  • Legal and Effective Interviewing II - The Right Questions - DVD Rental $295.00 [Add to Cart]
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Behavior Description Interviewing (Trainers Package)

The best predictor of future performance is past performance in similar situations. This skill-building workshop will teach your managers how to get the most useful responses from candidates - responses about actual performance in past jobs and accomplish ments in specific work situations. This type of information - Behavior Description - greatly increases your ability to predict whether a candidate will be the top performer your organization is looking for.

Published research shows that interviewers trained in Behavior Description interviewing make hiring decisions that are two to five times more accurate than traditionally trained interviewers. Isn't it worth one day of training to make sure your managers h ave the skills to implement this method in your organization?

Workshop Objectives

  • Improve the quality of workforce by teaching managers how to select qualified new hires who are well-suited to their positions.
  • Integrate managers' current interviewing practices with a Behavior Description Interviewing method.
  • Establish a standardized and systematic method for comparing applicants based on their interview responses.

Time Guidelinesd: The workshop takes 8 hours to complete.

The Trainer's Package consists of: 1 Trainer's Guide (250 pages, 3-Ring Binder) - contains notes for the trainer, transparency masters, and copies of all participant materials. 1 Video (59 Minutes) - Supports the trainer with examples and vignettes which demonstrate the Behavior Description Interviewing method. 4 Small-Group Facilitator's Guides (16 Page Booklet) - One small-group facilitator is recommended for each 4-5 participants in the program to ensure proper transfer of skills. This guide contains everything the facilitator will need to support par ticipants in terms of the structure, purpose and process of the exercises. 10 Behavior Description Interview Patterns.

  • Behavior Description Interviewing (Trainers Package) $295.00 [Add to Cart]
  • Behavior Description Interviewing (Participant's Package) $69.99 [Add to Cart]
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HR Management Checklists - Binder

Created by employment law experts, this unique and practical handbook provides prewritten checklists that help spot and correct compliance problems before they become costly lawsuits. You get checklists on HR policies, job descriptions, safety and OSHA, compensation programs, hiring practices, performance measurement, and much, much more.

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More Than a Gut Feeling Situations for Discussion - DVD
Example is often the best way to learn! Spun from the world's best-selling interviewing video, this made-for-discussion version identifies and targets the most common interviewing mistakes and shows managers and other interviewers the most effective interviewing actions for hiring top-notch people, everytime!

DVD Running Time(min) 10 , Closed Caption option

  • More Than a Gut Feeling Situations for Discussion - DVD $595.00 [Add to Cart]
Interviewing And Selecting High Performer: Facilitation Kit

Assess Past Performance And Predict Future Success

Now more than ever, organizations need high performers who not only fit their job descriptions, but also can multi-task when necessary. Interviewing And Selecting High Performers reveals how to distinguish these select few individuals from the crowd. It shows participants how to assess past job performance and predict the future success of candidates using a validated hiring process.

Skill-Based Program Content

  • Leveraging diversity in the hiring process
  • Using a basic interviewing approach
  • Identifying the essential steps in the interviewing process
  • Following a Working Plan For Hiring
  • Improving questioning techniques
  • Evaluating the candidates
  • Selecting the final candidate

Program Length: Half-Day

Facilitator Kit:
The Interviewing And Selecting High Performers Facilitator Kit includes materials listed below and must be purchased to order Participant Kits:

  • Facilitator Guide
  • PowerPoint& trade; Presentation
  • Online Tools
  • Participant Kit (See below)

Participant Kit:
Participant materials required to support the training program are available. Each Interviewing And Selecting High Performers Participant Kit includes materials listed below:

  • Participant Workbook
  • Interviewing And Selecting High Performers Practical Guidebook
  • Interviewing And Selecting High Performer: Facilitation Kit $399.00 [Add to Cart]
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Easy Trainer: Hiring, Discipline & Termination

Do Your Supervisors Need Better Hiring and Discipline Skills?

Easy Trainer Series in Microsoft PowerPoint gives you customizable, easy-to-use training sessions on key employment topics. This CD-ROM gives you the PowerPoint meeting outlines to train your supervisors to make smarter decisions on Hiring, Discipline & Termination.

You Get:

  • Prewritten Speaker's notes that make you an instant trainer
  • Quizzes that test your supervisors' knowledge before and after training
  • Certificates of completion that can be printed to document training
  • Reproducible handouts and training outlines in PowerPoint

The Easy Trainer:Hiring, Discipline & Termination PowerPoint on CD-ROM covers: Job Descriptions

  • Interviewing
  • Nondiscriminatory Hiring
  • New Employee Orientation
  • Turnover
  • Alternative Work Arrangements
  • Performance Appraisal
  • Challenging Employees
  • Progressive Discipline
  • Measuring Job Performance
  • Grounds for Termination
  • Employee Theft

  • Easy Trainer: Hiring, Discipline & Termination $399.99 [Add to Cart]
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Get Hired! How to Ace the Interview - DVD

Get Hired! How to Ace the Interview will teach interviewees how to be confident and prepared with the knowledge of key interviewing skills presented in this program. The key learning topics focus on teaching job applicants how to develop a profile of their personal characteristics and career skills to help them be better communicators during an interview.

Applicants will also learn how to develop skill/benefit statements and SHARE examples, which are both key elements of a successful interview. Basically, it's the interviewee who applies these techniques the best... who will Get Hired!

How-To Training Points:

  • How to develop a profile of your skills
  • How to develop a realistic, honest description of both the technical skills and performance skills important to the job in question
  • How to identify someone inside or outside the target organization who can help sway a hiring decision in your favor
  • How to use skill/benefit statements to help present a positive, capable image
  • How to use the SHARE model to develop effective responses to questions
  • How to successfully answer difficult or strange questions
  • How to employ a general interviewing strategy that will fit any interviewer's method of interviewing

Includes: 28 minute DVD or VHS video and leader's guide

  • Get Hired! How to Ace the Interview - DVD $695.00 [Add to Cart]
  • Get Hired! How to Ace the Interview - DVD Rental $295.00 [Add to Cart]
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Hiring The Best - DVD

Free Online Preview

The ability to hire the right person for the job--any job--is one of a manager's most valuable skills--but it's also one of the least understood! In Hiring the Best!, take part in a fictional but funny TV talk show and be guided, step-by-step, through the process of a highly successful interview:

Preparing for the Interview

  • defining the job
  • identifying the job skills needed
  • developing interview questions

Conducting the Interview

  • putting the candidate at ease
  • effective questioning techniques
  • keeping the interview on track
  • concluding the interview

The Post Interview

  • summarizing the interview
  • reviewing your interview notes
  • evaluating the candidate
  • rating your own performance

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Interview for Success: A Half-Day Competency-Based Workshop

Competency-based interviewing techniques will give your company a strategic focus by allowing hiring managers to integrate job-specific, future-oriented competencies into their interviews. This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus.

Interviewing for competencies follows a structured format which this workshop takes you through step-by-step-the interviewer builds a customized interview format for each individual position based on the duties and responsibilities of the position and identifies the critical skills needed to perform these duties and responsibilities at a superior performance level.

Unlike other competency-based interviewing workshops, Interview for Success uses personality measures based on the results of a Big 5 Personality Assessment in conjunction with competency-based interviewing and ties the two factors together to assess areas, such as technical acumen and behavioral tendencies.

Video role-plays effectively model behavioral interviewing practices and provide learners with a structured format to recognize and critique, good and bad approaches.

With a series of Job Aids for each step, as well as a database of competencies, behaviors, and more than 300 effective behavioral interviewing questions provided on CD-ROM, this easy-to-use tool enables the hiring manager or human resources professional to expertly build a competency-based interview.

  • Interview for Success: A Half-Day Competency-Based Workshop $399.99 [Add to Cart]
  • Interview for Success: Participant Workbook $69.99 [Add to Cart]
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25 Role Plays for Interview Training - (3 ring binder)

Training Objectives

  • Provide opportunities for individuals to try out new skills without cost to either the organization or the individual
  • Provide training in areas that can only be developed by practice
  • Obtain feedback from observers to aid personal development
  • Enable participants to test their skills in a variety of real-life situations
  • Enable participants to practice in a risk-free environment

Select role-plays to develop skills in each of the five main interview types:

  • Selection
  • Discipline
  • Appraisal
  • Separation
  • Counseling

Time Guidelines

  • Each role play takes between 11/2 and 2 hours.

  • 25 Role Plays for Interview Training - (3 ring binder) $99.99 [Add to Cart]
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What to Do about Personnel Problems in [Your State] on CD-ROM

Binder / Newsletter

Get the solutions to personnel problems in YOUR state with this outstanding state-specific resource. This product covers over 100 key personnel areas--indexed by HR topic and includes two monthly newsletters. Free updates 6 times per year.

  • This human resource management reference is a comprehensive tool for solving HR issues and ensuring compliance with state and federal employment law.
  • Get clear, straightforward answers surrounding the federal and state human resource laws that apply to your organization--find out what they mean and how to comply.
  • You won't find another resource with such a comprehensive collection of state human resource laws along with expert analysis of labor law issues.
  • Our customers find this human resource development tool absolutely essential in keeping up with ever-changing HR regulations.
  • You get sample personnel forms, personnel policies, and human resource articles designed to make compliance and training easier for you!

Note:This program is available for all 50 states. Please select your specific state when placing the order online.

  • What to Do about Personnel Problems in [Your State] on CD-ROM $399.00 [Add to Cart]
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More Than a Gut Feeling III (Manufacturing Version) - DVD

Free Online Preview

Thousands of interviewers worldwide have hired top-calibre employees through Dr. Paul Green's ever-reliable behavioral approach. His time-honored method explains how to uncover the best indicator of prospective employees' future work behavior.

Using all of the proven More Than A Gut Feeling techniques, gain confidence and assurance that you're hiring the best candidate for the job! With special focus on the manufacturing sector, the program covers:

  • Planning a logical, structured interview
  • Using interviewing techniques for interviewer control
  • Making selection decisions based on facts not on gut feeling
  • Recognizing illegal interview questions

Includes: 25 minute DVD, closed captioned, English

  • More Than a Gut Feeling III (Manufacturing Version) - DVD $945.00 [Add to Cart]
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Complete Hell Series - DVD

Featuring John Cleese

This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.

Bosses From Hell!
There’s an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there’s a will and I’d like a word with you. Free Preview

Colleagues From Hell!
You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They’re typified in these clips in From ‘No’ to ‘yes’, Talking to the team, The paper chase, Straight talking and other programs. Free Preview

Communicators From Hell!
Some people just don’t know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across. Free Preview

Customer service from Hell!
What can go wrong when you don’t have the right service skills? These amusing clips show the types of gaffes that can be avoided. Free Preview

Customers from Hell!
Difficult, demanding and down-right dangerous customers crop up in this collection of light-hearted clips.

Free Preview Employees From Hell!
Being a manager can feel like the hardest job in the world, especially when you’re dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Free Preview

Interviewers From Hell!
A light-hearted 10-minute look at interview gaffes and nightmares, featuring clips from classic John Cleese programs. Suitable as an ice-breaker, meeting break or to reinforce key interview skills learning points. Free Preview

Public Services from Hell!
Dealing with the public is a responsible position - but the service from some of those in authority leaves a lot to be desired in this selection of blunders.

Salespeople from Hell!
A collection of clips from award-winning Video Arts titles that confirm your worst fears about the sort of salespeople that give you hell. Free Preview

Teams from Hell!
A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'Free Preview

The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!

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More Than a Gut Feeling III (Hospitality Version) - DVD

With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- to name just a few -you need good, quality employees who are a perfect match for their jobs.

Show your interviewers how to hire the best candidates for your organization every single time by implementing behavioral-style interviewing, an approach developed by industrial psychologist Dr. Paul C. Green.

This highly-acclaimed interviewing system has helped thousands of interviewers guide the job applicant in sharing their past experiences. This system is based on the premise that an applicant's past behavior is the best indicator of future performance.

Key Learning Points

  • How to plan a logical, structured interview that includes pre-planned interview questions
  • How to recognize the importance of developing an interview plan based on thorough knowledge of the job
  • How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
  • How to use interviewing techniques that allow for interviewer control
  • How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
  • How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
  • How to recognize why some questions cannot be legally asked in the interview process

Includes: 32 minute DVD or video. Available in English, Spanish and Portuguese. The DVD version includes all three language versions on the same DVD

  • More Than a Gut Feeling III (Hospitality Version) - DVD $945.00 [Add to Cart]
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Mixing Four Generations in the Workplace - DVD

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Produced 2007

Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace.

This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way.

Key Learning Points:

  • Generational context is not about age, but common experiences.
  • Acknowledge your team's expectations, not just your own.
  • Different is neither right nor wrong, just different.
  • Age-ism is the death of any coaching strategy.
  • Generational understanding does not take the place of concern for the individual.
  • Different generations care about different approaches to the same problem.
  • Technology is not universal - assess your team members' affinity level before making communication assumptions.

Program includes:

  • Program One - Defining Four Generations in the Workplace - 18 Minutes
  • Program Two - How to Deal with the Four Generations - 16 Minutes

    Program includes: 2-program DVD; CD Support Package with 32-page Facilitator's Guide, 30-Page Participant Guide, Participative Exercises and PowerPoint Presentation. All support materials customizable and reproducible.

    • Mixing Four Generations in the Workplace - DVD $795.00 [Add to Cart]
    • Mixing Four Generations in the Workplace - DVD Rental $395.00 [Add to Cart]
    • Mixing Four Generations in the Workplace - DVD Preview $0.00 [Add to Cart]